Ford C-Max Service Bulletins (2013)

127 manufacturer communications on file.

February 24, 2026•Document ID: 11029052
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER
Mfr Comm. #:
SSM 54601
Date Added:
February 27, 2026
Manufacturer:
FORD
Summary
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
Associated Products (387)
2026 Ford Bronco 2026 Ford Bronco Sport 2026 Ford Escape 2026 Ford Expedition 2026 Ford Explorer 2026 Ford F-150 2026 Ford F-250 2026 Ford F-350 2026 Ford F-450 2026 Ford F-550 2026 Ford Maverick 2026 Ford Mustang 2026 Ford Ranger 2025 Ford Bronco 2025 Ford Bronco Sport 2025 Ford Escape 2025 Ford Expedition 2025 Ford Explorer 2025 Ford F-150 2025 Ford F-250+ 367 more
Associated Documents
- Download MC-11029052-0001.pdf↗
October 10, 2024•Document ID: 11008948
Service Bulletin/Repair Instructions
UNKNOWN OR OTHER
Mfr Comm. #:
SSM 53040
Date Added:
October 16, 2024
Manufacturer:
FORD
Summary
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
Associated Products (322)
2024 Ford Bronco 2024 Ford Bronco Sport 2024 Ford E-350 2024 Ford E-450 2024 Ford Edge 2024 Ford Escape 2024 Ford Expedition 2024 Ford Explorer 2024 Ford F-150 2024 Ford F-250 2024 Ford F-350 2024 Ford F-450 2024 Ford F-550 2024 Ford F-650 2024 Ford F-750 2024 Ford Maverick 2024 Ford Mustang 2024 Ford Mustang Mach-E 2024 Ford Ranger 2024 Ford Transit+ 302 more
Associated Documents
- Download MC-11008948-0001.pdf↗
April 24, 2024•Document ID: 10254138
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 52476
Date Added:
May 3, 2024
Manufacturer:
FORD
Summary
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
Associated Products (394)
2024 Ford Edge 2024 Ford Explorer 2024 Ford F-150 2024 Ford F-250 2024 Ford F-350 2024 Ford F-450 2024 Ford F-550 2024 Ford F-600 2024 Ford F-650 2024 Ford F-750 2024 Ford Mustang 2024 Ford Ranger 2023 Ford Bronco 2023 Ford Bronco Sport 2023 Ford Edge 2023 Ford Escape 2023 Ford Explorer 2023 Ford F-150 2023 Ford F-250 2023 Ford F-350+ 374 more
Associated Documents
- Download MC-10254138-0001.pdf↗
October 25, 2022•Document ID: 10225458
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
TSB 22-2396
Date Added:
November 1, 2022
Manufacturer:
FORD
Summary
Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle is stationary or in park.
Associated Products (22)
2020 Ford Fusion 2020 Lincoln MKZ 2019 Ford Fusion 2019 Lincoln MKZ 2018 Ford C-Max 2018 Ford Fusion 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Fusion 2017 Lincoln MKZ 2016 Ford C-Max 2016 Ford Fusion 2016 Lincoln MKZ 2015 Ford C-Max 2015 Ford Fusion 2015 Lincoln MKZ 2014 Ford C-Max 2014 Ford Fusion 2014 Lincoln MKZ 2013 Ford C-Max+ 2 more
Associated Documents
- Download MC-10225458-0001.pdf↗
August 3, 2022•Document ID: 10218617
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Mfr Comm. #:
TSB 22-2309
Date Added:
August 23, 2022
Manufacturer:
LINCOLN
Summary
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display screen may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Pop-up will be displayed on the center display screen during the Authorization process. The vehicle may also not have proper functionality of remote app features such as remote start, return odometer, fuel information, or vehicle location incorrect in the app. This may be due to the SYNC software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
Associated Products (28)
2020 Ford Fusion 2019 Ford Fusion 2018 Ford Focus 2018 Ford Fusion 2017 Ford C-Max 2017 Ford Focus 2017 Ford Fusion 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX 2017 Lincoln MKZ 2016 Ford C-Max 2016 Ford Focus 2016 Ford Fusion 2016 Lincoln MKC 2016 Lincoln MKX 2016 Lincoln MKZ 2015 Ford C-Max 2015 Ford Focus 2015 Ford Fusion+ 8 more
Associated Documents
- Download MC-10218617-0001.pdf↗
June 21, 2022•Document ID: 10214758
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE; UNKNOWN OR OTHER
Mfr Comm. #:
TSB 22-2230
Date Added:
June 27, 2022
Manufacturer:
FORD
Summary
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Popup will be displayed on SYNC infotainment screen during the Authorization process. The vehicle may also not have proper functionality of remote app features such as remote start, and return odometer and fuel information to the app. This may be due to the SYNC software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
Associated Products (28)
2020 Ford Fusion 2019 Ford Fusion 2018 Ford Focus 2018 Ford Fusion 2017 Ford C-Max 2017 Ford Focus 2017 Ford Fusion 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX 2017 Lincoln MKZ 2016 Ford C-Max 2016 Ford Focus 2016 Ford Fusion 2016 Lincoln MKC 2016 Lincoln MKX 2016 Lincoln MKZ 2015 Ford C-Max 2015 Ford Focus 2015 Ford Fusion+ 8 more
Associated Documents
- Download MC-10214758-0001.pdf↗
May 24, 2022•Document ID: 10212957
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 50804
Date Added:
June 1, 2022
Manufacturer:
FORD
Summary
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
Associated Products (174)
2023 Ford E-150 2023 Ford E-250 2023 Ford E-350 2023 Ford E-450 2023 Ford F-650 2023 Ford F-750 2022 Ford Bronco 2022 Ford E-150 2022 Ford E-250 2022 Ford E-350 2022 Ford E-450 2022 Ford Edge 2022 Ford Escape 2022 Ford Expedition 2022 Ford Explorer 2022 Ford F-150 2022 Ford F-250 2022 Ford F-350 2022 Ford F-450 2022 Ford F-550+ 154 more
Associated Documents
- Download MC-10212957-0001.pdf↗
May 4, 2022•Document ID: 10211728
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 50744
Date Added:
May 14, 2022
Manufacturer:
LINCOLN
Summary
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result of a differential or transfer shaft bearing failure and the transmission can be overhauled/rebuilt. Service tools and service parts are now available. Refer to the Workshop Manual, Section 307-01.
Associated Products (28)
2022 Ford Escape 2022 Ford Maverick 2022 Lincoln Corsair 2021 Ford Escape 2021 Lincoln Corsair 2020 Ford Escape 2020 Ford Fusion 2020 Lincoln MKZ 2019 Ford Fusion 2019 Lincoln MKZ 2018 Ford C-Max 2018 Ford Fusion 2018 Lincoln MKZ 2017 Ford C-Max 2017 Ford Fusion 2017 Lincoln MKZ 2016 Ford C-Max 2016 Ford Fusion 2016 Lincoln MKZ 2015 Ford C-Max+ 8 more
Associated Documents
- Download MC-10211728-0001.pdf↗
April 26, 2022•Document ID: 10210730
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
TSB 22-2066
Date Added:
May 2, 2022
Manufacturer:
FORD
Summary
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and on certain vehicles install the protective cap over the selector at the transmission end of the selector lever cable.
Associated Products (29)
2021 Ford Transit Connect 2020 Ford Transit Connect 2019 Ford Escape 2019 Ford Transit Connect 2018 Ford C-Max 2018 Ford Edge 2018 Ford Escape 2018 Ford Transit Connect 2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Transit Connect 2016 Ford C-Max 2016 Ford Edge 2016 Ford Escape 2016 Ford Fusion 2016 Ford Transit Connect 2015 Ford C-Max 2015 Ford Edge 2015 Ford Escape+ 9 more
Associated Documents
- Download MC-10210730-0001.pdf↗
March 21, 2022•Document ID: 10209209
Service Bulletin/Repair Instructions
SEATS; EQUIPMENT:MECHANICAL; EQUIPMENT
Mfr Comm. #:
TSB 22-2104
Date Added:
March 22, 2022
Manufacturer:
FORD
Summary
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Associated Products (123)
2022 Ford Bronco 2022 Ford Bronco Sport 2022 Ford Edge 2022 Ford Escape 2022 Ford Expedition 2022 Ford F-150 2022 Ford F-250 2022 Ford F-350 2022 Ford F-450 2022 Ford F-550 2022 Ford Maverick 2022 Ford Mustang 2022 Ford Mustang Mach-E 2022 Ford Ranger 2022 Lincoln Nautilus 2021 Ford Bronco 2021 Ford Bronco Sport 2021 Ford Ecosport 2021 Ford Edge 2021 Ford Escape+ 103 more
Associated Documents
- Download MC-10209209-0001.pdf↗
November 4, 2021•Document ID: 10203850
Service Bulletin/Repair Instructions
UNKNOWN OR OTHER; COMMUNICATION:MANUFACTURER TELEMATICS
Mfr Comm. #:
SSM 50258
Date Added:
December 7, 2021
Manufacturer:
FORD
Summary
Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decommissioned, vehicles equipped with the 3G telematics control unit (TCU) will lose MyFord Mobile and MyLincoln Mobile app functionality/connectivity. Repair or Replacement of the TCU should no longer be performed using existing service stock. Replacement of the 3G TCU for this concern will result in programming concerns and repairs should not be performed.
Associated Products (7)
2015 Ford Focus 2014 Ford Focus 2013 Ford C-Max 2013 Ford Focus 2013 Ford Fusion 2012 Ford Focus 2012 Ford Fusion
Associated Documents
- Download MC-10203850-0001.pdf↗
July 22, 2021•Document ID: 10199536
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
TSB 21-2236
Date Added:
August 2, 2021
Manufacturer:
FORD
Summary
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Associated Products (107)
2021 Ford Bronco Sport 2021 Ford Ecosport 2021 Ford Edge 2021 Ford Escape 2021 Ford Expedition 2021 Ford F-150 2021 Ford F-250 2021 Ford F-350 2021 Ford F-450 2021 Ford F-550 2021 Ford Mustang 2021 Ford Mustang Mach-E 2021 Ford Ranger 2021 Lincoln Nautilus 2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford F-150 2020 Ford F-250+ 87 more
Associated Documents
- Download MC-10199536-0001.pdf↗
May 18, 2021•Document ID: 10194434
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; POWER TRAIN
Mfr Comm. #:
TSB 21-2152
Date Added:
June 3, 2021
Manufacturer:
FORD
Summary
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and on certain vehicles install the protective cap over the selector at the transmission end of the selector lever cable.
Associated Products (29)
2021 Ford Transit Connect 2020 Ford Transit Connect 2019 Ford Escape 2019 Ford Transit Connect 2018 Ford C-Max 2018 Ford Edge 2018 Ford Escape 2018 Ford Transit Connect 2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Transit Connect 2016 Ford C-Max 2016 Ford Edge 2016 Ford Escape 2016 Ford Fusion 2016 Ford Transit Connect 2015 Ford C-Max 2015 Ford Edge 2015 Ford Escape+ 9 more
Associated Documents
- Download MC-10194434-0001.pdf↗
March 10, 2021•Document ID: 10189767
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
TSB 21-2033
Date Added:
April 3, 2021
Manufacturer:
FORD
Summary
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and install the protective cap over the selector at the transmission end of the selector lever cable.
Associated Products (29)
2021 Ford Transit Connect 2020 Ford Transit Connect 2019 Ford Escape 2019 Ford Transit Connect 2018 Ford C-Max 2018 Ford Edge 2018 Ford Escape 2018 Ford Transit Connect 2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Transit Connect 2016 Ford C-Max 2016 Ford Edge 2016 Ford Escape 2016 Ford Fusion 2016 Ford Transit Connect 2015 Ford C-Max 2015 Ford Edge 2015 Ford Escape+ 9 more
Associated Documents
- Download MC-10189767-0001.pdf↗
June 30, 2020•Document ID: 10177123
Service Bulletin/Repair Instructions
EQUIPMENT; POWER TRAIN
Mfr Comm. #:
TSB 20-2219
Date Added:
July 8, 2020
Manufacturer:
LINCOLN
Summary
Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle is stationary or in park. This may be due to the differential side bearings and/or the transfer shaft and housing. To correct the condition, follow the Service Procedure to install either a transfer shaft kit or a remanufactured transmission assembly.
Associated Products (12)
2016 Ford C-Max 2016 Ford Fusion 2016 Lincoln MKZ 2015 Ford C-Max 2015 Ford Fusion 2015 Lincoln MKZ 2014 Ford C-Max 2014 Ford Fusion 2014 Lincoln MKZ 2013 Ford C-Max 2013 Ford Fusion 2013 Lincoln MKZ
Associated Documents
- Download MC-10177123-0001.pdf↗
May 29, 2020•Document ID: 10176123
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 48858
Date Added:
June 4, 2020
Manufacturer:
FORD
Summary
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
Associated Products (79)
2020 Ford Ecosport 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKZ 2020 Lincoln Navigator 2019 Ford Ecosport 2019 Ford Escape 2019 Ford Expedition 2019 Ford Explorer+ 59 more
Associated Documents
- Download MC-10176123-0001.pdf↗
May 18, 2020•Document ID: 10175895
Service Bulletin/Repair Instructions
SEATS; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Mfr Comm. #:
TSB 20-2171
Date Added:
June 5, 2020
Manufacturer:
LINCOLN
Summary
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Associated Products (92)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Nautilus 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Expedition 2019 Ford Explorer+ 72 more
Associated Documents
- Download MC-10175895-0001.pdf↗
February 28, 2020•Document ID: 10171962
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 48598
Date Added:
March 3, 2020
Manufacturer:
LINCOLN
Summary
2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehicle is driven short distances and/or less than 6,000 combined miles per year. To correct the condition, replace the camshaft position sensor (CMP) and change the engine oil. Advise the customer to perform more frequent oil changes and allow the internal combustion engine to reach operating temperature when running to prevent reoccurrence. Refer to the owners guide - maintenance - engine oil check - operating in cold climates and short driving cycles.
Associated Products (18)
2019 Lincoln MKZ 2018 Ford C-Max 2018 Ford Fusion 2017 Ford C-Max 2017 Ford Fusion 2017 Lincoln MKZ 2016 Ford C-Max 2016 Ford Fusion 2016 Lincoln MKZ 2015 Ford C-Max 2015 Ford Fusion 2015 Lincoln MKZ 2014 Ford C-Max 2014 Ford Fusion 2014 Lincoln MKZ 2013 Ford C-Max 2013 Ford Fusion 2013 Lincoln MKZ
Associated Documents
- Download MC-10171962-0001.pdf↗
January 10, 2020•Document ID: 10170901
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
TSB 19-2391
Date Added:
February 3, 2020
Manufacturer:
FORD
Summary
Some 2013-2016 Fusion, MKZ and C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle is stationary or in park. This may be due to the differential side bearings and/or the transfer shaft and housing. To correct the condition, follow the Service Procedure to install either a transfer shaft kit or a remanufactured transmission assembly.
Associated Products (12)
2016 Ford C-Max 2016 Ford Fusion 2016 Lincoln MKZ 2015 Ford C-Max 2015 Ford Fusion 2015 Lincoln MKZ 2014 Ford C-Max 2014 Ford Fusion 2014 Lincoln MKZ 2013 Ford C-Max 2013 Ford Fusion 2013 Lincoln MKZ
Associated Documents
- Download MC-10170901-0001.pdf↗
November 1, 2019•Document ID: 10168790
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
SSM 48301
Date Added:
December 5, 2019
Manufacturer:
FORD
Summary
Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the following diagnostic trouble codes (DTCs): P0496, P1450, P04ED, P04EF, P04EE, P2450, P2451. When performing pinpoint test (PPT) HX in the Powertrain Controls and Emission Diagnosis (PC/ED) Manual for the referenced DTCs, incorrect results may be obtained due to an internal powertrain control module (PCM) software conflict. In order to make sure the PPT provides accurate results, immediately prior to step HX22, make sure the fuel door is fully latched and then press the fuel door release button. Keep the door open while completing HX22, then fully latch again, prior to continuing the remainder of testing
Associated Products (14)
2019 Ford Fusion 2019 Lincoln MKZ 2018 Ford Fusion 2017 Ford C-Max 2017 Ford Fusion 2017 Lincoln MKZ 2016 Ford C-Max 2016 Ford Fusion 2015 Ford C-Max 2015 Ford Fusion 2014 Ford C-Max 2014 Ford Fusion 2013 Ford C-Max 2013 Ford Fusion
Associated Documents
- Download MC-10168790-0001.pdf↗

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