Ram 3500 Complaints

2,367 consumer complaints on file.

#11731063April 14, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2025 Ram 3500. The contact received a recall notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, when the local dealer was contacted, the contact was informed that the manufacturer was shipping a very limited number of parts to dealers for the repair. The manufacturer was contacted, and the contact was informed that the dealer should request an expedited shipment. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730793April 13, 2026
SERVICE BRAKES
ABS module audible warning brake failure warning on dash. Recall CB4 parts still not available per Mopar and dealership. The warning and audible alarm goes off every 2 to 5 minutes while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730803April 13, 2026
BACK OVER PREVENTION
The contact owns a 2020 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed an upside-down or distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730331April 10, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2024 Ram 3500. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of the purchase, the mileage was 29,000. It was later discovered that the mileage was 96,000 upon scanning the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730330April 10, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2024 Ram 3500. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 58,449. It was later discovered that the mileage was 169,301 upon scanning the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730205April 9, 2026
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
Vehicle lost drive via the transmission when it disengaged unexpectedly. Known issue that Stellantis classifies under "Customer Satisfaction Notice" instead of a recall. There are many examples of recalls issued by other manufacturers related to loss of drive via the transmission, so why is this being treated as a notice of inconvenience versus a safety issue? Issue is being addressed via a Technical Service Bulletin where units that fail are repaired after the fact versus proactively inspected and replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729985April 8, 2026
SERVICE BRAKES
I received notification of a safety recall on my 2025 Ram 3500 (NHTSA Recall Number26V-059) which affects the trailer lights and braking system. I contacted my dealership to schedule the repair and was told that it would be about 6+ months before they could get to me. The dealership has 30+ trucks on their lot, and the manufacturer is only allowing them to order 1 replacement part per week, so they aren't fixing sold trucks until those 30+ unsold trucks are fixed, which will take 30+ weeks. I'm submitting this online complaint because I tow a large trailer regularly and I don't feel that 6+ months is an appropriate time period for fixing a recall and I don't think that fixing unsold trucks should take priority over fixing trucks that are actively being driven every day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729825April 7, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
[XXX] - I have called the Dealer numerous times and even Stelatis for 2 years and I keep getting the SORRY there are no parts to fix your vehicle. PLEASE help me with this non stop run around. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729671April 7, 2026
AIR BAGS, STEERING
The contact owns a 2024 Ram 3500. The contact stated that the steering wheel buttons had become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed with clockspring failure. The contact was informed that the clockspring needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 24V199000 (Air Bags, Steering); and referred the contact to the dealer. The dealer was contacted and informed that the VIN was not associated with the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729117April 3, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
The center infotainment stack screen refused to power up when starting the vehicle. The radio and hvac functions worked, but the screen would not turn on preventing the backup camera from functioning. Restarting the system twice and restarting the vehicle failed to get the system to function. Upon restart several hours later all systems appear to function normally. A video is available of the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728545April 1, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated, causing the cruise control and trailer brakes to become inoperable. The local dealer and a secondary dealer, Okeechobee Dodge Chrysler Jeep (4224 US-441, Okeechobee, FL 34974), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727891March 30, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated with an audible chime heard. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728064March 30, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS and traction control warning lights remained illuminated. Additionally, there was an audible chime with the message “Service Electronic Braking System” was displayed. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727783March 29, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My ABS hydraulic control unit pump motor is not working properly. This has been affecting me since Oct 2024 when we were pulling our 5th wheel and losing braking and power. I learned later that It is part of a NHTSA Recall 24V-896000. Code C4B I was told by the Dodge dealer Jack Powell in [XXX] that I was on waitlist when I reported it to them 12/19/2024. During the next several months I always got the same answer so then filed a case on 7/7/2025 with the FCA. Case #XXX. During many calls after, and including the last call on 3/27/26 that the part was not available, that this was a National backorder with no ETA. I filed another case on 8/17/25 for a rental vehicle - case #XXX. After several calls I got that approved. The Dodge dealer diagnosed my truck with that active code in place. Also to be clear, the dealer has confirmed failure of the ABS system, which disables safety features Due to this defect, the truck can lose ABS braking, tractional control and electronic stability control. The dash warning lights come on all the time, with the sound too. Although I was approved for a rental vehicle, that is for $60 per day and only for a non-tow vehicle. The problem is that this vehicle is primarily used for towing. I have a 5th wheel hitch and use it for towing our 5th wheel trailer, that we purchase early 2024. We tow our boat as well. The bigger problem is that I am near retirement and we are not able to use our 5th wheel for the trips to prepare for that and the plan to travel once I retire later this year. I need to have a functionally comparable vehicle that is equipped for 5th wheel towing as a rental or reimbursement. I would also like a review for alternative remedies due to the unreasonable delay in completing the safety recall. When I contacted Stellantis on 3/27/26 I was told her was no buyback option and they would escalate to the rental dept for my concerns The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727394March 27, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
Fue remolcado barrías veces , no arrancaba , se apagaba totalmente , multiples reparaciones , recall sin resolver , pérdida de uso y de confianza
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727092March 25, 2026
SERVICE BRAKES
For 18 plus months the lights, alarms stay on due to the HCU recall, this issue also causes the cruse control not to work. Alarms and lights are a big distraction when driving Ram has yet to correct this issue with no time line given I need help Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727064March 25, 2026
BACK OVER PREVENTION, ENGINE AND ENGINE COOLING
The contact owns a 2021 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726903March 25, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2026 Ram 3500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called a dealer while traveling in Braunfels, Texas, and asked about parts availability. The dealer stated that the manufacturer was providing only one part per week to the dealer location, which was causing a long wait for the recall repair. A second dealer, Miller Motor Sales Chrysler Dodge Jeep Ram (1196 Milwaukee Ave, Burlington, WI 53105) was contacted and confirmed the limited part supply to the dealer. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726867March 24, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
This complaint involves a 2024 Ram 3500 with an unresolved electrical system issue associated with the rear backup camera and related wiring. The vehicle initially presented with a malfunctioning backup camera, including unclear or distorted image quality, which affects rear visibility and safe operation while reversing. The vehicle was taken to authorized dealerships for repair on multiple occasions. During the course of these repair attempts, the wiring associated with the system was damaged, resulting in an ongoing electrical system issue that has not been resolved. The vehicle has now been out of service for approximately 71 days. Most recently, the authorized dealership confirmed that the required parts to complete the repair are unavailable, there is no estimated timeline for parts availability, and the repair cannot be completed at this time. As a result, there is currently no repair plan in place. This situation raises safety concerns due to the loss of a critical safety feature (rear visibility via the backup camera) and the presence of unresolved electrical system damage. Damaged or compromised wiring may create the potential for electrical malfunction, system instability, or other hazards if the vehicle were to be operated. The inability to repair the vehicle, combined with the lack of available parts and absence of any repair timeline, raises concerns about the overall safety and reliability of the vehicle. The vehicle remains at the dealership and is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726342March 23, 2026
SERVICE BRAKES
My vehicle was recalled NOV. 2024! It is going on TWO years with this not being fixed. Totally un-acceptable. Why is nothing being done about this? Somebody needs to step up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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