Ram 3500 Complaints

2,367 consumer complaints on file.

#11722980March 9, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure while driving, causing the audible warning chime to activate, with the traction control and ABS warning lights illuminated, and the cruise control inoperable. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723090March 9, 2026
ENGINE, FUEL SYSTEM, DIESEL
The contact owns a 2019 Ram 3500. The contact stated that while driving approximately 55 MPH, a warning light for the exhaust system illuminated, and the vehicle stalled. The vehicle was pulled over to the side of the road, and the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed, but the vehicle was not repaired. An unknown dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was notified of the failure and confirmed that an unknown recall repair was previously completed on the vehicle. Upon investigating the failure online, the contact related the failure to NHTSA Action Number: EA23001(Fuel System, Diesel). The failure mileage was approximately 214,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723142March 9, 2026
SERVICE BRAKES
I have an open safety recall for 16 months (recall below). I and my family drive a Dodge Ram 3500 dually truck and haul my horses in a large gooseneck horse trailer. The recall states: “Safety RiskThe loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.” It’s not my problem that parts are not available. But it is my problem that I, my husband, or my daughter or any combination thereof could DIE for as long as this problem exists without repair. Are they afraid of tariffs or are they sinking all their time, effort and MONEY into their new distribution plant near Detroit. I want this ON RECORD: I WANT MY TRUCK REPAIRED NOW or I want a loaner truck (suitable to haul my trailer) until it is fixed. Nov 27,2024 Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall StatusRecall Incomplete, remedy not yet available SummarySome (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. Safety RiskThe loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723104March 9, 2026
TIRES
Well this is 2 nd report , got truck in sept , 1 tire blew at 625 miles , did not waste time at dealer this time , came off the ranch got about 10 miles down road tire was losing air ,pulled over was leaking bad ,now remember this is a 1 ton dulley Tk with 6 , six tires , same set of Goodyear tires , feb 26, 4100 miles then , now ok after this I came home went to discount Tire bought 6 new tires have my 6 tires off new Tk in barn , I can't take the risk of killing somebody are myself with another blow out !!! 3 tires off new dealers again said these should not be on this truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723092March 9, 2026
TIRES:TREAD/BELT
LT235/80R17, well was on ranch , which I told them I use on ranch so I was charged 995. Bucks extra for AT tires , At 625 miles it popped, well I took to dealer as usual they said my fault ? Well I left . New truck 100k an 2 tire dealers told me they are Juck !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722979March 9, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2025 Ram 3500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). The contact noticed the failure on the drive back after the vehicle was purchased. The contact stated that on a separate occasion, while driving at an undisclosed speed, the brake lights and turn signals failed to function as intended. The contact lived in a rural area and stated that at night it is dark, and the brake lights nor the turn signals were operable. The contact felt that the vehicle was unsafe to drive. The local dealer was contacted, and the contact was informed that the parts for the recall repair were available. However, the parts were allocated to unsold vehicles first, and there was no estimated time for the recall part to be available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed with the dealer about the part not being available. The contact was informed that the recall part was blocked from manual ordering. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722490March 6, 2026
FUEL/PROPULSION SYSTEM, ENGINE
I own this truck and have had issues with the exhaust regeneration process for about 6 months. I have taken it to the dealer 3 times and they have done diagnostics and replaced the diesel particulate filter, but the issue continues to happen. They have now told me that the system is not reparable and they don't have support from RAM manufacturer to troubleshoot and repair this issue. They have multiple customers with the same issue with the diesel exhaust system not operating properly, hampering the engine performance, damaging the engine and exhaust system, polluting from the exhaust discharge. This is a widely known issue with the 2022 Ram 3500 from other owners, yet RAM refuses to properly address the issue. They advertise their trucks with certain horsepower and output specs, which aren't accurate due to their faulty exhaust systems. Consumers are now completely removing the factoring exhaust systems because they damage the engines and cost thousands of dollars to attempt to repair, which many times never work. This needs to be addressed with RAM and recalls put in place to address the failures with their exhaust systems. My truck has 28,000 miles on it, 3 years old, and is not operable. The dealer has had 3 attempts to repair this and is now turning me away. Please help! Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722328March 5, 2026
SERVICE BRAKES
While driving loss of abs/traction control. Loss of cruise control. Audible distraction ding while driving with warning messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722338March 5, 2026
SERVICE BRAKES
My 2018 Ram 3500 is included in the NHTSA Recall # 24V-896. My warning lights have been coming on for a while now and so I believe my ABS is not active. I am being told parts are not available. As I am sure you know the recall was issued 11/27/2024. I feel like they have had more than enough time to have the parts available and am very dissatisified with the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722335March 5, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Shortly after purchasing a new 2026 Ram 3500 in January 2026, the vehicle began displaying multiple safety warnings simultaneously while driving. Warning indicators included Check Engine, ABS, Brake, Traction Control, Electronic Stability Control, Forward Collision Warning, and Automatic Emergency Braking, along with a “Service Electronic Stability Control” message. The vehicle had very low mileage when the issue first occurred. The vehicle was taken to the dealership for diagnosis and repair. The dealership indicated the concern involved rear wheel speed sensor(s) and the vehicle’s electronic control systems (including a Body Control Module software update). Multiple repair attempts were required, including sensor replacement(s) and software updates, with manufacturer engineering involvement. The dealership and engineering instructed extended test driving (hundreds of miles total) to verify the repair. A particularly concerning element is that a replacement sensor reportedly failed without producing a diagnostic code, meaning the driver may have no warning that a critical component failed until safety systems disable or the vehicle behaves erratically. When the issue occurs, multiple safety systems are impacted at the same time, including ABS braking, stability control, traction control, and AEB/forward collision systems. Multiple safety systems disabled simultaneously. Dealership personnel also indicated that these wheel speed sensors are experiencing widespread failures and that replacement sensors can fail again shortly after installation as they have a 67% failure rate, which raises concern that this may represent a broader manufacturing or component defect affecting multiple vehicles. This complaint is submitted to document a potential safety defect affecting braking, stability control, and driver assistance systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721925March 4, 2026
ELECTRICAL SYSTEM
The contact owns a 2015 Ram 3500. The contact stated while driving approximately 70 MPH in the left lane, the check engine warning light illuminated, and the vehicle simultaneously went into LIMP Mode. The contact was able to pull over to the shoulder of the roadway. The contact was able to continue driving, but the vehicle failed to exceed 5 MPH. Upon arriving to the residence, the vehicle was scanned, and it was determined that the turbo charger actuator had failed and needed to be replaced. The contact purchased an aftermarket part and repaired the vehicle. The dealer was not contacted. The contact later became aware that the failure was related to Chrysler Extended Warranty Coverage Number: X99; however, the contact had not received a notification from the manufacturer. The contact requested reimbursement from the manufacturer; however, the reimbursement was denied because the vehicle was not repaired by a dealer. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721992March 4, 2026
SERVICE BRAKES, STEERING
humming from the hydroboost pump, actual issue is the high pressure steering line has a nylon tube inside the hose that breaks apart and moves throughout the system. Dodge had one revision of the hose on the early model years but this issue has gone unresolved. I am afraid if i cant get it fixed it may possibly cause the brakes or steering assistance to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722035March 4, 2026
SERVICE BRAKES
The output voltage to the Trailer Braking system is low, only 7.5 volts. Other owners have the same problem. From what I understand there is an issue with the computer that keeps the Original Equipment trailer brake controller from delivering full power at speeds below 30 MPH. This is a safety hazard in stop and go driving. There are many complaints about this same problem in the Ram Forumz. Ram should be able to do a software update to fix the problem. One of the posts in the forum stated that Ram has the software update available but will charge a lot of money for it. This is a safety issue and these trucks should be recalled to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722137March 4, 2026
POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM
RAM 3500 truck was purchased in Ventura, CA and has experienced multiple electrical and drivetrain failures beginning shortly after purchase. In January 2025 while traveling in Oregon, the infotainment system repeatedly blacked out and the cruise control button stopped functioning. A dealership replaced the cruise control button, restoring cruise control, but the infotainment problem remained. When the vehicle was returned after the repair, a new defect appeared: the horn button no longer worked. Loss of the horn creates a safety risk because the driver cannot warn other vehicles or pedestrians. Around 20,000 miles during a routine service visit at the selling dealership in Ventura, we reported a driveline vibration. The dealership and the upfitter inspected the vehicle and observed tire cupping. They checked the tires for premature wear and recommended overinflating tires as a remedy. The vibration continued and worsened, the infotainment failures persisted. In October 2025 while driving in Wyoming, the vehicle experienced a major drivetrain failure involving the front differential and axle assembly and required towing. The truck was first towed to the Yeti dealership in Afton, Wyoming, which closed shortly after the vehicle arrived. The truck then had to be towed again to Yeti dealership in Jackson Hole. There, technicians diagnosed front differential and axle assembly as the primary failure and also observed premature wear on aftermarket shocks installed by the upfitter. Technicians indicated the differential assembly was not readily available and would require special order. The vehicle was later transferred to another dealership in Dodge City for repair, but the differential components were not immediately inspected or ordered, causing additional delay. The vehicle remains out of service awaiting drivetrain repair. Safety concerns include horn failure, repeated electrical malfunctions, and drivetrain failure while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721670March 3, 2026
SERVICE BRAKES
Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. Recall Incomplete, remedy not yet available. This recall has been listed as not yet available for over a year and a half. How can they say this is a safety issue and deadline my equipment, yet not have a fix over a year and a half later. They need to be forced to fix the issue or approve replacement parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721728March 3, 2026
ENGINE
The contact owns a 2022 Ram 3500. The contact stated that while driving approximately 10-15 MPH, there was an abnormal rattling sound coming from the vehicle. The engine warning light was illuminated. The local dealer was contacted, and it was determined that the grid heater bolt had melted and fallen into the engine. The vehicle was repaired after two months due to the piston being on backorder. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 35,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721394March 2, 2026
SEATS, UNKNOWN OR OTHER
Possible grounding issue. Seat heat inoperative, steering wheel buttons inoperative or incorrect response. Interior lights flickering. Hands free function engaged without prompts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721254March 1, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES, POWER TRAIN
No anti lock brakes which causes unsafe braking in acclimate weather which slid sideways as well as almost rear end vehicles ,also causes multiple functions to not work like exhaust brake and transmission issues !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720890February 27, 2026
BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driver of the 2022 Ram 3500 pulled out of a driveway onto a street and ran over a pedestrian who was crossing in front of him. Driver states he did not see the pedestrian. I understand the 2022 Ram 3500 is equipped with front ParkSense Sensors, but these sensors failed to deploy. The pedestrian suffered very serious injuries requiring weeks of hospitalization and additional outpatient rehabilitation. The incident is caught on surveillance camera. The vehicle should be available for inspection upon request. The vehicle has not been inspected.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11720681February 26, 2026
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2020 Ram 3500. The contact stated while driving approximately 50 MPH, the engine overheated. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the cooling fan module had failed, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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