Ram 3500 Complaints

2,367 consumer complaints on file.

#11543655September 10, 2023
SERVICE BRAKES
Antilock brakes Malfunctioning dealer Says Wont fix it under extended warranty Does Not allow antilock brakes to function properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543736September 10, 2023
SERVICE BRAKES
ABS and Traction Control lights intermittently comes on and then will go off after a few minutes and "service electronic braking system" message appears. This may happen 25 times in a 5 mile trip and the next day not do it on a 30 mile trip. DTC C0020-01. Safety issue since ABS not working correctly and parts are very difficult to find. This is an on going problem, not a one time occurrence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543354September 8, 2023
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
The contact owns a 2017 Ram 3500. The contact stated while driving 60 MPH, the brake pedal was depressed; however, the brakes locked up. The ABS and traction control warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ABS module and sensor needed to be replaced. The vehicle was repaired; however, the following week the failure recurred. The vehicle was taken back to the dealer however, the parts were not yet available for repair. The manufacturer was made aware of the failure and confirmed that parts were on backorder. The failure mileage was approximately 8,409.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543490September 8, 2023
SERVICE BRAKES
Already had hcu replaced once now its bad again this truck never goes off road the first time was at 9953 miles now the second time 30550 miles these parts are not even available there has to be something done there no excuse for this to happen. So many complaints about these parts we need a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543232September 7, 2023
POWER TRAIN
I am a commercial driver for Hibbs Haulers and was driving the 2022 Ram 3500 DRW 4X4 company truck. Production month was September 2022. After driving at a slow speed in heavy traffic the truck felt like it fell out of drive and into neutral. I was able to move slowly but transmission temp started to climb into 220 plus degrees and a temperature warning came on for the transmission so I pulled onto the shoulder. I was able to use reverse but I did not have gears 1 through 4. A MIL code P0731 came on during this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543117September 7, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Ram 3500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was unavailable. The contact was informed by the dealer that the manufacturer had been sending 3-4 parts per month. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542839September 6, 2023
SERVICE BRAKES
Brake caliper mounting bolt fell out 2 times on driver side now 1 time on passenger side front on both after applying new brakes torqued to specified rating both times bottom bolt falls out top gets loose needs some type of locking tab I applied locktite both time while traveling towing my 5th wheel multiple people are complaining on this issue on ram forum
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542842September 6, 2023
SERVICE BRAKES
The "Service ABS" warning light randomly started coming on in the dashboard display. Sometimes it alerts every few seconds, other times it may not alert for days. When this happens I experience a loss of anti-lock brakes, traction control, and cruise control. This truck is used to pull heavy loads and the random loss of anti-lock brakes is not good. My local dealer says that parts are on on back order for many months. The potential loss of braking is scares me and is a danger to others around me. Yes, the vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542883September 6, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ABS LIGHT CODE C002-01 AT 16582 MILES .REPLACED HCU .19710 MILES ABS LIGHT BACK ON CODE C002-01REPAIR LASTED 3128 MILES.TOOK VEHICLEBACK TO DEALER WITH SAME PROBLEM 3/29/23DEALER SAYS NO PARTS AVALABLE SO NO TRUCK TILL PARTS COME IN .AUGUST IS BEST GUESS AS TO PARTS .CALLED DEALER IN AUGUST NOW NO PARTS TILL DECEMBER AND MAYBE NOT THEN.BOUGHT TRUCK NEW FEB 2019 TRUCK BEEN DOWN MORE THAN DRIVEN.DEALER SAYS PROBLEM HAS LOWERED VALUE OF TRUCK CONSIDERABLY.NEED TO RECALL ALL 2018 RAM 2500/3500 TRUCKS. I TRY NOT TO DRIVE TRUCK AT ALL EVEN DEALER SAYS TO DRIVE IT WITH NO ABS OR TRACTION CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542906September 6, 2023
POWER TRAIN
My transmission failed while driving in the mountains. I have reverse . And 5th gear. The check engine light came on and a message on the dash stated that the 4 wheel drive was temporarily not available. It has since been taken to the dealer . As it has failed .and is nolonger drivable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542616September 5, 2023
SERVICE BRAKES
ABS module has been replaced 2 times after factory modules have failed. I now have a 3rd failure and Ram says unit is under engineering review. 82,000 miles on truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542659September 5, 2023
POWER TRAIN
The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542710September 5, 2023
ELECTRICAL SYSTEM, POWER TRAIN, STRUCTURE
The contact owns a 2021 Ram 3500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train), 22V904000 (Structure) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542537September 4, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Abs light on repaired under warranty once now back on again truck only has 20000 miles but out of warranty light has been on for about 3 months dealer said no parts till 2024 dodge is changing the parts to fix this is what they are saying so they new original parts replaced with new but same parts was not fixing problem they should issue a recall it is totally their fault
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542327September 3, 2023
SERVICE BRAKES
Auto brake anti skid components failing creating unsafe brake operation while towing a 15,000 lb trailer. Dealer states parts won't be available for at least 18 months. This is a hard fault and can't be reset.Dealer states this is a high failure item on these trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542330September 3, 2023
UNKNOWN OR OTHER
My rear window leaks around the seal needs to be fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542051September 1, 2023
SERVICE BRAKES
9/1/23 ABS TRACTION CONTROL SERVICE LIGHT, 53959 miles in for service again. 10/7/21 ABS TRACTION CONTROL SERVICE LIGHT 39,025 miles Replaced HCU. 9/5/19 ABS TRACTION CONTROL SERVICE LIGHT 19,864 miles Replaced HCU and ABS control unit. These failures can result in loss of TRACTION and braking control which could lead to collision and bodily harm. These issues were repaired by the dealer and no parts returned for analysis. There is no failure indication until the warning light comes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541646August 30, 2023
SERVICE BRAKES
The Hydraulic Control Unit Chrysler part number 68143491AA failed and been replaced multiply times on my vehicle. I have the current failed part available for inspection upon request. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. The problem has been reproduced by my local dealer twice both with the original part and its' replacements. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS warning message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541788August 30, 2023
SERVICE BRAKES
Have constant issue with ABS system with skid control. Light on and off when you first start for several miles then every few miles. Had it serviced and still issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541431August 29, 2023
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Since purchasing this truck brand new in 2018 we have had nothing but problems with this vehicle. Dodge Ram failed us every time. They failed to work with the dealer and ignored every attempt to find solutions. It started with vehicle loosing power on very dangerous locations a specially freeway located in curves in the middle of nowhere. It took years to fix that problem. Multiple times we drove from the shop being told that it was fixed and it wasn't. We would drive right back in after 15 min. It took over 3 years to get dodge and dealer to replace the transmission and all electrical issues. The other problem that we have had since buying this truck is the AC. Its been always a problem we are continuously trying to fix it and its been very hard. This entire summer my children have been suffering. We are driving in extreme heat with zero ac and Dodge Ram can not produce part for the dealership to fix it. What is really unfair that original dealer tried again to charge us for something that it waste the problem. We would have paid for it and would have been back within an hour. The new dealer Peterson Dodge understood the problem and was honest with us that there is a lot more then a filter. It was me who requested to get a second opinion and get a way from Larry H Miller Dodge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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