Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11701557November 25, 2025
SERVICE BRAKES
I have a 2015 Jeep Wrangler that has the brake, ABS and traction control lights on. It is a FAILURE OF THE ABS MODULE. When these lights are on, these systems are disabled. Jeep has told me that this part is on back order, due to a high failure rate. It is a safety issue when these systems are down. I have been told that some customers have waited a year or longer for the part, with some selling the vehicles. I think this problem needs a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701608November 25, 2025
ENGINE
I am writing to formally raise a critical safety and contract breach complaint regarding my leased Jeep Wrangler EV, which is subject to recalls 68C and 78C. These recalls involve severe safety defects that pose an immediate risk of catastrophic battery fire (recall 68C) and dangerous engine failure with possible fire (recall 78C). Both defects create a clear and present danger to my personal safety, the safety of others, and property. Jeep has admitted in official communications that there is currently no available remedy to fix these life-threatening issues. The absence of a remedy means I am being forced to operate or keep a vehicle that is unsafe under the law and industry safety standards. This is not a simple inconvenience or minor defect but a fundamental vehicle safety failure. Additionally, I have been instructed not to use essential vehicle functions, such as charging the battery or parking indoors, in order to mitigate fire risk. This directive is wholly unacceptable and unreasonable. I leased this vehicle specifically for its electric and plug-in hybrid capabilities. Being told not to charge the vehicle or use it normally effectively denies me the primary functions of the car, violating the implied warranty of merchantability and my lease agreement. Continuing to require me to use an unsafe vehicle without a fix is a breach of contract and a violation of consumer rights and safety laws. Jeep and the leasing company are legally obligated to promptly provide a safe remedy or resolution which they are not able to do. Due to the severe and unremedied safety risks, I demand that NHTSA take immediate enforcement action requiring manufacturers and leasing companies to terminate affected leases and refund all payments to owners. Owners should not be forced to use or retain unsafe vehicles lacking any fix. Prompt regulatory intervention is imperative to protect public safety. Please help to hold jeep accountable and force termination and full refunds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701592November 25, 2025
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
I was driving on the freeway, 65mph, in Los Angeles and the '21 Jeep Wrangler 4xe started showing a bunch of error messages telling me to safely pull over, loss of propulsion, etc. I lost power and was unable to drive past 38mph. Upon getting to the end of the off-ramp and before coming to a full stop, the vehicle threw itself into parking gear. I shifted to Park, and it wouldn’t shift out of Park, while I was blocking traffic on the off-ramp, which could have been a dangerous incident. I required a tow truck. There was a Check Engine Light and a 12V battery light while I was bricked. The tow truck was unable to jump start it. The dealer provided a pre-scan report showing stored codes P0607 (ECU Internal Performance) and P1B13 (Park-By-Wire Unintended Out of Park). Refusal to Repair: The dealer just replaced the 12V battery and "cleared the codes" (per their invoice). There is a known TSB 08-054-22 (NHTSA ID 10248015) specifically relating to code P0607 software logic, but they refused to look into it further. I didn’t have confidence in their diagnosis, and when requesting them to do a safety test drive with me, they refused. When I pressed for safety verification, the Service Director told me to “leave the dealership and never come back.” I was genuinely concerned about the safety of this vehicle and their lack of investigative diagnosis, specifically their refusal to verify if the TSB was performed to ensure the Hybrid Control modules have up-to-date software. They refused to offer any help and just told me to “take the vehicle and leave.” I don’t believe it’s normal for a car to lose propulsion from a weak 12V battery while driving. There seems to be a more complicated communication issue (P0607) that is happening, and it very much concerns me as losing propulsion on the highway is very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701552November 25, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
On April 15th 2025 my Instrument Panal Clusters IPC which is main computer system of Jeeps 2018-2024. It has service lights for check engine, tire pressure, def system recalibrations/cleanings, tells me how fast I'm going, oil levels, all other fluid levels, when I need a oil change, how many miles is on jeep, gas gage, along with all other issues or maintenance on a vehicle including if something is wrong or overheating of vehicle. After doing some research I did see there was a Ipc recall on Jeeps/Gladiators 2018-2024. After going on the website to check if my vin qualified it was sadly not included. I ended up taking my vehicle into the dealership and paid out of my pocket 150.00 to have my vehicle diagnosed. The dealership said it was indeed the Ipc but also said my vin number was not included which was a shock to them also since is a severe issue not being able to see anything on dash for my and other driver's on the road . They tried to submit a goodwill to Jeep Corporate office which was sadly declined also. They advised me to park my vehicle and suggest that it was not safe to drive as I do not know when it needs gas an oil change or any other important issues that may be needed. After waiting 8 months patiently making payments not only for a vehicle I cannot use is ridiculous not till mention insurance on top of that something needs to be done weather it's fixing problems, giving me a rental, or just trading the vehicle in for a usable one. Thank you for your time in advance. I tried to upload photos of the diagnostics for the Ipc also the denial of the goodwill. Oh and I forgot I was on the phone for 4 hours with FCA 18003349200 customer care spoke to recall center spoke to Shawn on 6/27/2025 @ 215pm after getting the run around and being transferred 6 different times to Ann Riley and Josh wasting my time to get told I'm not able to speak to a supervisor and there was nothing they could do to help!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701526November 25, 2025
UNKNOWN OR OTHER
I have received a recall notice indicating that my Jeep Wrangler 4XE poses safety risks not only to myself but also to others. The notice advises me against parking the vehicle near any structures or my home, which is particularly concerning given that this Jeep is my sole means of transportation to and from work. My troubles began on January 18, 2024, the very first day I leased this vehicle, when it unexpectedly failed. Subsequently, Jeep provided me with a second Wrangler 4XE on January 22, 2024, but just three days later, that vehicle also malfunctioned and required a week-long stay in the shop for repairs. It is evident that this car is unsafe, and I believe Jeep was aware of these issues prior to my purchase. Having invested $10,000 as a down payment, I find myself in a precarious situation with a dangerous vehicle and no viable remedy from the manufacturer. It is clear that I should never have been sold this car in the first place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701478November 25, 2025
STEERING
Driving on the highway at 60 - 65 mph, and almost lost control of the steering. The steering wheel was violently shaking/vibrating, and I had to pull over. It's called the "death wobble" online. I had to get off the highway and drive below 60mph to manage the steering. I went to the dealership, and they "found that excessive movement in both ball joints of the drag link assembly was caused by air being trapped inside the steering damper." Both were replaced. The vehicle had only 47,800 miles and had never been driven off-road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701421November 25, 2025
ELECTRICAL SYSTEM, ENGINE
Recieved 2 recall notices in the mail. Recall 78C and 68C. Recall 78C safety risk : "A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. A loss of propulsion may result in a vehicle crash without prior warning". There is still no remedy for this as per my call with the dealer on 11/25/25. Recall 68C safety risk: "A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from recharging. Out of an abundance of caution, FCA US is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained." No parts available for remedy as per my call with the dealer on 11/25/25 Both of these recalls pose a risk to my wife and children that utilize the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701161November 24, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701291November 24, 2025
STEERING, SUSPENSION
The steering wheel started to shake and then escalated to the whole car shaking at which time I had to stop the vehicle on the highway to make it stop shaking. This isn’t the first time this has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701297November 24, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated while driving at approximately 35 MPH, the vehicle started to lose drive power. The contact stated that the accelerator pedal was depressed but the vehicle felt like it was stalling. The contact stated that the failure also occurred while driving on the highway or while attempting to merge onto the highway. The contact stated that there were no warning lights illuminated, but the speedometer displayed that the vehicle was decelerating, and the battery charge meter displayed that the battery had no charge. Additionally, the contact stated that the vehicle had started to slow independently while driving below 40 MPH. There was no warning light illuminated. The contact had taken the vehicle to a dealer several times, and it was diagnosed and determined that several software updates needed to be performed. Additionally, the dealer later replaced the charging port and an electrical harness. The vehicle was repaired; however, the failure persisted. The manufacturer was informed of the failure. The contact related the electrical failures to NHTSA Campaign Number: 25V741000 (Electrical System). The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701300November 24, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler 4XE. The contact stated while driving at an undisclosed, the check engine warning light illuminated. The accelerator pedal was depressed, but the vehicle failed to accelerate as intended, hesitated and jerked. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the engine was replaced in July 2025. In addition, the vehicle had been taken back to the dealer several times since the engine replacement. The contact was advised by an Attorney to report the failure to the NHTSA Hotline. The contact stated that the vehicle was not reliable and was unsafe to drive. The vehicle was not diagnosed or repaired and remained with the dealer. In addition, the contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the parts to do the recall repair were not available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701302November 24, 2025
ELECTRICAL SYSTEM
I have the same malfunction as described in New Safety Recall Advanced Communication – 30B released on 9/5/2024, but my VIN is not included. The malfunction relates to the Instrument Panel Cluster (IPC) that becomes blank. As noted in 30B: "[a]n IPC that is not visible to the driver may result in the driver's attention being diverted from the driving task while trying to locate a desired display, which can cause a vehicle crash without prior warning. The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.101, Controls and Displays S5.3 requires vehicles to "illuminate telltales and their identification sufficiently to make them visible to the driver under daylight and nighttime driving conditions." The IPC in the suspect vehicles may not illuminate the required telltales." Can you please add my Jeep VIN to the recall list?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701304November 24, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving approximately 10 MPH in stop-and-go traffic, a message on the instrument panel stated that the vehicle needed to be charged. The vehicle started to decelerate and came to a complete stop while in traffic. The contact turned on the hazards lights and contacted the Police. The Police Officers arrived and assisted in blocking traffic. The vehicle was towed to the dealer, where it was diagnosed and determined that the battery and charging system had failed and needed to be replaced. The vehicle had not been repaired; however, the parts were ordered for the repair. The dealer, Bedard Bros (393 S State Rd, Cheshire, MA 01225), where the vehicle was regularly serviced was contacted and confirmed that a software update had previously been performed on the vehicle. The manufacturer was contacted but had not responded to the contact. The failure mileage was approximately 15,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701314November 24, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not available. The contact stated that the vehicle was an electric vehicle, and the contact was unable to charge the vehicle. The contact stated that the vehicle could not be driven because of the unrepaired recall. The manufacturer was made aware of the concern and a case was filed. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701325November 24, 2025
SERVICE BRAKES
ANTILOCK BRAKE CONTROL MODULE FAILED BRAKE LIGHT/ ABS LIGHT/ TRACTION CONTROL LIGHT ON BRAKES SPONGEY- LOW PEDAL-NOT RESPONSIVE-, FRONT & REAR END WOBBLEY-UNSTABLE "UNSAFE TO DRIVE" NATIONAL BACKORDER FOR REPLACEMENT PART- DEALER SAID THEY HAVE BEEN WAITING FOR A YEAR 1/2 ALREADY WITH NO ESTIMATED PARTS REPLACEMENTS. NO WRECKING YARDS HAVE PARTS, AND NOT AVAILABLE ONLINE, AS WELL AS NO ONE CAN REBUILD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701350November 24, 2025
ELECTRICAL SYSTEM
Cluster went dark. No way of seeing gauges moving, no speed info, nothing. Jeep runs but dash is dark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701369November 24, 2025
ELECTRICAL SYSTEM, ENGINE
I'm worried about my safety, with the risk of my car catching fire, there's a problem in the electric motor and battery, potentially two units that can catch fire and harm me, just as I can't fully use the car due to restrictions and lack of a solution from the manufacturer, just as it happened on older models, I'm not sure that this time they really find it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701295November 24, 2025
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I was driving on a major 3-lane highway and lost all power to the Jeep. The gas pedal did not work, and the car started to decelerate. The display said "shit to park and press button to start" (or something to that effect). There was no left lane shoulder, so I had to navigate across 3 lanes of traffic while decelerating to try to get to the right lane shoulder, which I eventually did. The car sat on the shoulder for an hour. It would start. The start button did nothing. While waiting for the tow truck for about an hour, it finally started. I drove it home and brought to the shop today. This is completely unacceptable. The car cannot turn off (and tell me to put it into park at 55 mph, which is dangerous in and of itself, let alone having to navigate a busy highway with zero power to the car). There was no crash (as is asked below), but it was nothing short of a miracle that there was no accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701242November 24, 2025
ELECTRICAL SYSTEM
My Jeep Wrangler 4xe has now been subject to multiple high-voltage battery fire-risk recalls, including the current recall that instructs owners to park outside due to a potential battery fire. This is the third recall involving the same system. The vehicle is unsafe, and Jeep/Stellantis has no permanent remedy available. I have been unable to use the vehicle safely for extended periods, and I have been given conflicting information by the dealership and manufacturer about the timeline for a fix. This creates a significant fire hazard to my property and family. Because of the repeated nature of the defect, Jeep is refusing to provide a timely resolution or a vehicle replacement/lease termination. I am requesting NHTSA intervention due to: – Multiple recalls for the same battery fire risk – Lack of an available repair or remedy – Manufacturer failing to provide safe use of the vehicle – Ongoing safety danger that forces me to park the vehicle away from structures This is a serious safety defect involving the high-voltage battery pack that could result in a vehicle fire while parked or driving. I am requesting NHTSA investigate this issue and compel the manufacturer to provide a safe and immediate resolution for affected Wrangler 4xe owners. Symptoms observed: – Vehicle subject to multiple “park outside” fire-related recalls – Battery-related warnings – Loss of use of the vehicle – Safety risk to home/garage due to fire potential – No fix or parts available – Ongoing manufacturer delays What I am requesting: – NHTSA review of repeated 4xe battery recalls – Enforcement of a timely repair or mandatory buyback/lease release – Confirmation whether Jeep is compliant with recall remedy obligations
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701117November 23, 2025
ENGINE
Bolts came loose on thermostat housing caused all the fluid to leak out when looked up seems to be a common problem on these jeeps
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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