Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11475463July 23, 2022
POWER TRAIN
The clutch plate overheated, fragmented and destroyed my transmission on 6/22/2022 as I was driving on the Pennsylvania Turnpike at around mile marker 61, at a speed of 65 miles/hour. When I got on the turnpike in Monroeville Pa, I could smell a burning smell, but I figured that I was passing through an area where someone was burning something outdoors. Around mile marker 60-61 I started having difficulty keeping the RPM's up and my speed up to the speed limit. shortly after I heard a banging/clunking noise and I got off the highway. My Jeep was towed to Monroeville Jeep. Monroeville Jeep called the next day 6/23/2022 and said that the clutch plate overheated, fragmented and destroyed the transmission and it is not covered under warranty since the transmission did not fail. I had previously taken my Jeep in to Diehl Automotive on 7/19/2021 for recall #Y07/NHTSA 21V-028 to have the recall done. What happened to my Jeep on 6/22/2022 is exactly what the recall said would happen if I did not have the recall work done. In the weeks prior to 6/22/2022 I did notice the RPM's acting erratically but not being a mechanic I had no clue what was going on. other than that, there was no warning signs. There is now at least 30 other Jeep owners who had the recall done, some had both recalls done and the recalls failed to prevent the clutch plate from overheating, fragmenting and destroying the transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475292July 22, 2022
POWER TRAIN, ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2021 Jeep Wrangler. The contact stated that while at a stop light and attempting to accelerate, the vehicle would not drive forward and the gear shifter lights began blinking. Suddenly the vehicle would lurch forward and backward crashing into both the vehicles in the front and rear and a third parked vehicle before finally the driver was able to shift into park and turn the vehicle off. During the incident, the Stability Control, ABS, and Traction Control warning lights had illuminated. The vehicle was later driven to the police station but the warning lights were still illuminated. During the incident, no injuries were reported and a police report was taken. The manufacturer was contacted and later retrieved the vehicle for evaluation. No further information was available. The local dealer was also notified of the incident. The failure mileage was 15,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11475174July 21, 2022
STEERING
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle experienced loosened steering control. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 186.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474836July 20, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
During routine driving at highway speed, the vehicle’s electronic stability control (ESC) warning light illuminated on the dashboard. Within seconds, the vehicles check engine light (CEL) also illuminated. At that point, the vehicle stalled without battery or engine power via any internal combustion or battery power. I was able to safely coast the vehicle to the side of the road narrowly avoiding any accident. I shut off the vehicle hoping this was some sort of electronic error since the vehicle only had 800 miles. However, when restarting the vehicle, both warning lights still remained illuminated and would not clear. I was able to successfully have the vehicle taken back to my home while inoperable. I began researching various forums pertaining to the Jeep 4XE with many owners claiming the vehicle has fuse seating issues. Upon inspecting the fuse box, nearly 15 fuses were improperly seated. Once seated by me, I was able to start the vehicle and the ESC and CEL light cleared and normal vehicle operations now exist. My wife and I live in permanent fear that this type of vehicle will stall again and we will be unable to dodge traffic to coast to the shoulder. Please investigate this troubling concern on this vehicle model. Thank you. The vehicle and components are available for inspection. The incident has not been replicated and a dealer has not seen the vehicle yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474620July 18, 2022
ELECTRICAL SYSTEM
When driving down the road the vehicle completely shuts down, comes to a sudden stop and service charging system message displays on the dash with no prior warning. After turning the ignition off and restarting the vehicle starts running perfectly normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473120July 9, 2022
STEERING, SUSPENSION
Front End Shakes Very Bad And Gets Worse The Faster You Drive UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472066July 1, 2022
SEATS
the piece that holds the front seats in place (that slides them back and forth) is cheap plastic that breaks very easily. I have a brand new Jeep I cannot drive because the seat slides back and forth without locking into place, the plastic piece that locks it is very thin plastic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471544June 29, 2022
STRUCTURE:BODY
I just inspected my side panel windows before driving on the road, I had been on the highway for about 10 minutes going about 65pmh when I started to slow down for my exit and my passenger side soft top panel blew off into the highway. A few cars ran it over, I risked my life to retrieve it. Had there been a motorcyclist behind me I’m certain they would have died, as this incident caused others to move trying to avoid the panel as it blew up in the air. My soft top was back at the time, I can’t believe this happened to me and now I’m terrified to drive on the highway even if I replaced this panel. I feel it’s a huge safety risk, I’ve found many other complaints in blogs and on Facebook about it. I also noticed that the passenger panel is double the price of the driver side panel which tells me companies are making $$ of this risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471482June 29, 2022
FUEL/PROPULSION SYSTEM
PHEV issue. My vehicle will be using electric only mode and the internal combustion engine will turn on minutes into the trip and the battery usage is ceased. The instrument cluster will show “Electric Mode Temporarily Unavailable.” The vehicle will continue using gas engine only until the vehicle is turned off. When restarted, electric only mode is available and accessible. This message is not related to Fuel and Oil Refresh Mode. I am not using the heating or cooling system and driving local roads with a short commute. The ambient temperature is in the 70s/80s and the vehicle garaged and charged nightly. This vehicle behavior is not favorable and certainly defeats the intend of purchasing a PHEV. The vehicle spent the last three weeks at the dealership for another issue with the PHEV and waited three months for the replaced two parts to arrive. The issue was causing faults and the check engine light to come on with only 87 miles on the odometer. There is just 2477 miles on the vehicle, and the dealership service department is unable to troubleshoot the issue further as no fault codes are generating. This issue may be software based, but needs to be addressed to have a properly functioning PHEV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471120June 27, 2022
SUSPENSION
IMPRESSIVE HANDLING AT THE STEERING WHEEL, LOTS OF PLAY AT THE STEERING WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471089June 27, 2022
STEERING, SUSPENSION, WHEELS
I am now trying, for the third time, to have Jeep dealership resolve a classic symptom of "The Death Wobble" that has manifested for the last year with our under 20,000 mile vehicle. Two hours ago, I encounter a sever episode of a recurring issue with my 2021 Jeep. At speeds above 50mph, the Jeep's front-end will begin to shake violently after crossing the leading edge of a a bridge on the Florida Turnpike. The oscillations which rotate the steering wheel can become violent and will not smooth out for up to a quarter mile. Two dealers have replace steering dampeners and more recently front shocks. The replaced shocks seemed to work but now, less than three two months late, the Death Wobble is back and worse. At the moment of wobbling, the Jeep is not safe. It would be even more dangerous for folks who may be on snow and ice. I have been driving for over 50 years and am also a very good mechanic. My 2021 is the first year of the Hybrid and perhaps the front-end geometry is at issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470505June 22, 2022
POWER TRAIN
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 55 MPH, the vehicle started shaking abnormally. The contact stopped the vehicle and waited before proceeding. The contact then drove over a bump in the road and the vehicle started shaking again. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469306June 15, 2022
STEERING, UNKNOWN OR OTHER
mY jEEP WRANGLER HAS BEEN TAKEN TO THE DEALERSHIP SERVICE DEPARTMENT A TOTAL OF 4 TIMES FOR SEVERE SHAKING PROBLEMS WITH THE STEERING WHEEL COMPONENT MY CAR SHAKES UNCONTROLLABLY WHEN the car reaches or goes OVER 40 MILES AN HOUR. The whole vehicle shakes including tires and wheels, it has gotten to the point where shaking will not stop at all unless I bring the car to a complete stop. they have made zero attempts to diagnose the car the service department does not even test drive the vehicle at all the miles in when taken to the dealership are the same miles out when I pick up the car I'm terrified I'm going to eventually get into an accident I have no other choice but to drive the car as is my only means of transportation. The fourth repair didn't happen until 6.13.2022 I waited on a part for three months. the part was ordered back on 3.22.2022 an
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468507June 9, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While driving my vehicle and going about 30-40mph, the dashboard began flashing and telling me there was a charging system failure. At that point I could no longer accelerate and the "D" light on the gear shift was blinking. After putting the car in park, it would not allow me to change the shift gear to a different position. The Jeep app on my phone alerted me that my vehicle could not charge which was strange because I was driving and not charging at all. I had to pull over in the middle of a very busy intersection and turn off my car and turn it back on just to get it going again. When I turned it on, everything was back to normal and I was able to drive. This is very dangerous and luckily I was not on the highway and going 60mph when this happened or it could have been catastrophic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467734June 6, 2022
STEERING
Car had 7,000 miles when suddenly began a very bad wobble after driving over bumps such as expansion joints at bridges or transitions to change in pavement. Car has begun to drift very badly making it more difficult to continue a straight path. Car wobbles on most road that are not smooth.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467441June 3, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Brand new 2021 Jeep Wrangler Unlimited Sahara 4xE (purchased 02/03/22 for $57,295) with 1,300 miles on it shut down while traveling at full highway speed (75 mph) on a major highway in the San Francisco Bay Area. The system flashed a 'stabilizer system' warning and immediately lost speed and did not respond to pressure on the gas/e pedal. We turned on the hazards and coasted across several lanes of traffic to the shoulder. After restarting, the dash displayed a check engine light the remainder of the trip, and the engine cut out one more time on the way home in a much slower safer area, thankfully. This is the second similar/major issue with this vehicle. On March 10, 2022, with only 419 miles on it, the vehicle displayed a charging error message at attempted start, provided no power to the engine, and locked itself in 'Park.' Fortunately, this engine power failure and subsequent shutdown occurred in our driveway rather than at highway speed. The vehicle was at Jeep dealership service from 03/11/22 to 04/04/22 and the issue was escalated to Fiat/Chrysler/Jeep engineers. Jeep engineers recommended six separate updates, none of which were successful. Ultimately, a part was taken from the Jeep assembly line and shipped to the dealership for use in my vehicle. The car rental fees related to this incident, which I'm yet to be reimbursed for, were $6,900 for a similar but older base model vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467197June 2, 2022
ENGINE
A coolant fitting came loose from the engine block, spewing coolant and steam from the engine bay and partially obstructing vision through windshield. After researching online I see this is a very common issue on 2018-2022 Jeep Wranglers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466666May 30, 2022
ENGINE
My vehicles check engine light went on for the first time with approximately 2,286 miles driven on the brand new car. The dealer indicated is was a "coolant issue" but did not provide any additional information. I dropped off my vehicle for repair on 4/25/22 at my local dealer. The vehicle was not fixed until 5/4/22. The check engine light went on for a second time on 5/29/22. When taking the vehicle to my local auto store the report indicated another "coolant" issue. This should not be happening on a new car with less than 4,000 miles on it and 3 months old. This issue has been confirmed by Liberty Chrysler, Dodge, Jeep and Ram located at 1000 E Park Avenue, Libertyville Illinois 60048. I am concerned for several reasons. (1) This could be a sign of additional issues, especially with under 5,000 miles on the vehicle. (2) I am concerned that unless this issue is fixed completely by Jeep the vehicle is at risk for serious malfunction while driving which would put the safety of myself along with anyone driving or in the vehicle at risk for a serious accident and even the possibility of death. (3) I am also concerned that continuous coolant malfunctions will put the engine block at risk which would be a serious safety and financial issue. The more stress on the engine and components the lifespan of the vehicle could be diminished and resale value severely affected. There were not indications of anything wrong with the vehicle prior to the check engine light coming on both instances. The vehicle is available for inspections upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466525May 28, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Subject: 2021 Wrangler Unlimited (3.6L) Automatic with manufacturing defects. I am writing this email to complain about my 2021 Wrangler Unlimited (3.6L) Automatic that I Purchased on 28 November 2021 from Trading Enterprises company LLC Al-Futtaim group(sales Office Dubai UAE-DFC). Unfortunately, The Jeep’s problem started on day one drive-by suspecting strange noises coming from the Engine’s side. I requested an appointment at Trading Enterprises Dubai, and the Service Advisor told me the sound is normal (it's a new car, and the noise will go after some time). In January 2022 I went on a mountain camping trip with my small family in Fujairah city and suddenly the car’s power was cut completely on a steep mountain(Have shared the videos with the TE team showing the front wheels are not spinning). The car was about to roll over and I was embarrassed, frightened, and worried about my family’s safety. I managed to get my family safe out of the car and, with the help of friends, I took the car to a safer place. On 29/1/2022 (TE Walk Around Inspection) after the test drives, the TE team requested to keep the car for proper checking and after a few days, the Service Advisor informed me that it was a problem with the 4W system, especially considering that 4L was not engaged due to a wiring problem and they had to rectify the issue, I swallow it with pain. The car is sluggish when accelerating in the first gear and misfires when I depress the gas pedal, I was on a construction site where they have a ramp and suddenly a big truck shows up and so I needed acceleration from the car but it doesn’t respond. The gas pedal was to the maximum and it still doesn’t work, it was a huge close call as I nearly crashed into a truck. On 13/4/2022 I experienced the same issue on the sand and the highway with extra problems and decided to visit the TE as I can't take this anymore, TE team requested to keep the car to check the issues. 8 weeks now and the car is still with the dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465680May 23, 2022
STRUCTURE:BODY
Purchased brand new 392 Jeep Wrangler with second set of factory doors. Unfortunately, water will come through when it rains. This is a hazard for electronics, mold, etc. Took to dealer, who was unable to fix, but acknowledged defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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