Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11682824August 25, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at 40 MPH, the vehicle shut off with the "Service Charging System" warning light illuminated. The vehicle coasted off to the shoulder of the roadway with several unknown warning lights flashing on the instrument panel. The contact stated that there was an abnormal clicking sound coming from the battery system, approximately every 20 seconds. Several attempts were made to restart the vehicle, but the vehicle failed to restart. Due to the failure, the contact called for a tow truck; however, while waiting for the tow truck, the vehicle restarted, and the contact drove the vehicle back to the residence. The following day, the contact called the dealer and made an appointment to service the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682704August 24, 2025
VEHICLE SPEED CONTROL, STEERING, WHEELS
While driving on a couple occasions the traction control light kicked in and wouldn’t allow me to turn I had to come to almost a complete stop, I thought it had gone away and a few days later I had a death wobble that occurred on a very busy hwy and had to pull into the middle lane to prevent an accident. I could not let go completely of the wheel but I also couldn’t really control the vehicle I had to stop it. I was not turning when this one happened I was going straight I had already turned and drove straight for a few minutes before it happened. I was able to drive a quarter of a mile to the auto repair shop where it is sitting. He told me himself it is very dangerous to drive it when that occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682567August 23, 2025
ELECTRICAL SYSTEM
ubject: Urgent Safety Concern – Jeep 4xe Battery Recall Repair Failure Hello, A few months ago, my Jeep 4xe was brought in for the battery recall. The dealer informed me that the issue was resolved, but did not provide any clear details on what exactly was done. On [XXX], while leaving the U.S. Bank and making a left turn, my Jeep suddenly stopped in the middle of the road with a warning message: “Hybrid battery failed, cannot maintain speed.” The vehicle then crawled forward at a snail’s pace, even though the engine was still running and my foot was fully on the throttle. Fortunately, there was no speeding car coming from my left—otherwise this could have caused a serious accident, injury, or even death. Eventually, I was able to pull over to the right side, but the Jeep completely stopped again, creating a major traffic backup with constant honking. I was in a panic trying to call for roadside assistance. After about 5–10 minutes, I restarted the Jeep, pressed the brakes, and it finally began moving again. This was an extremely dangerous and life-threatening situation. If it had occurred on the highway, the outcome could have been catastrophic. I am urgently requesting that you contact the dealer immediately to investigate what went wrong with the recall repair, and why the issue was not properly resolved. Please instruct them to take immediate action to permanently fix this problem—whether that requires replacing the faulty battery or addressing any other underlying issue. I need assurance that I can drive this vehicle with peace of mind, without fearing for my safety or the safety of others. Thank you for your prompt attention. I look forward to your quick response and resolution. Sincerely, [XXX] VIN No: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682566August 23, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The vehicle has been under recall since September 2024. They have been unable to repair it. I requested a refund or replacement since it has been nearly a year now without repair. The company offered me $9,000 and $9,000 to the lawyer I had contact them. This is not acceptable since they cannot repair the vehicle they need to refund my money or give me a new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682369August 22, 2025
ELECTRICAL SYSTEM
Oil pressure sensor failed. Fixed that. Check engine light came back on with battery light. New alternator. Check engine returned for oil pressure sensor. Temp gauge is fine. Changed oil twice within 3 months. When replacing jeep alternator melting of wires to alternator had occurred. This seems to be an issue with this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682395August 22, 2025
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
The contact's son owns a 2018 Jeep Wrangler. The contact stated while driving 25 MPH and pulling into a parking lot, the vehicle felt like one of the front tires was not rotating. The contact was able to pull into a parking space. Upon inspecting the vehicle, the contact noticed that the driver's side front tire was not rotating. The contact and a bystander noticed that the driver's side front tire was not rotating because the front brake caliper was protruding through the rim. The contact's husband arrived at the scene, removed the tire, and zip tied the caliper to the frame, and the vehicle was driven to the residence. The vehicle was taken to the dealer, where the brake pads, rotors, and the calipers were replaced; however, the failure persisted. The vehicle was towed to the dealer, where it was diagnosed that the front brake lines had rusted internally, causing the brake lines to collapse. The dealer informed the contact that the failure prevented the brake fluid to reach the brakes, which remained close to the rotors and had burned out. The dealer determined that the front driver's side brake line, rotors, calipers, and the brake pads needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 90,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682534August 22, 2025
ELECTRICAL SYSTEM
Instrument Panel Cluster Failure Vehicle and incident details: Vehicle: Jeep (model year unknown) Date of failure: Evening of April 14, 2025 Symptoms: The instrument panel cluster went completely blank during a 25-mile drive far from home. Functionality lost: The ability to see speed, gas level, headlight status, and all alert lights. Prior warnings: No warning lights or alerts appeared before the failure. Repair status: The vehicle is at an authorized Jeep dealer, which has confirmed the issue is with the instrument panel cluster. Jeep has been notified and is working to replace the parts. Key event timeline: April 14, 2025: Instrument panel fails while driving. April 15, 2025: Car is taken to an authorized Jeep dealer for inspection. Post-inspection: Dealer informs the owner of the instrument panel cluster issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682159August 21, 2025
SEAT BELTS
Seatbelt will not unlatch
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682168August 21, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Jeep Wrangler. While driving at an undisclosed speed, the brake pedal became inoperable, and the brakes locked up without warning. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake caliper had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the mechanic, where it was later diagnosed with a failed brake hose, but the part was on backorder. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact ordered the parts for the repair from the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682150August 21, 2025
SUSPENSION, STEERING
The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 60 MPH over a bump in the roadway, the front-end of the vehicle started shaking violently. The contact stated that after slowing down to 20 MPH, the shaking ceased. The failure had occurred on three separate occasions. There were no warning lights illuminated. The contact related the failure to the death wobble. The manufacturer was contacted and referred the contact to the local dealer for assistance. The contact called the local dealer and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The contact related the failure to a design flaw. The failure mileage was approximately 12,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682026August 20, 2025
ELECTRICAL SYSTEM
Touchscreen stereo will stop work/glitching while driving. It will freeze as I am backing up. Constantly rebooting itself. Cigarette outlet will randomly glitch when something is plugged in and will stop working. Starting to feel unsafe while driving especially when it starts glitching and freezing especially while I am I. Reverse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681564August 19, 2025
SERVICE BRAKES
There is a known issue for these Jeep Wrangler (in my case a 2011 model) with the ABS module going bad. Unfortunately, the part is unavailable for purchase. None to be found anywhere. If you contact Jeep they tell you they are being produced anymore and basically good luck. On top of that the companies that repair them can no longer do it because they cant get the chips to repair. We need the option of buying a new one OR at the very least they need to produce the chips to fix. SOME KIND OF SOLUTION! When the module is bad, the ABS system/stability control system doesn't work!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681599August 19, 2025
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
I drove over a rough patch/bump in the road. A ton of warning messages and failure lights activated on the dash. In addition to the check engine light, there were warnings for electronic stability protection, sway bar disconnect, ABS failure, power steering failure, shift lever malfunction. In addition to these malfunctions a failures, the windshield wipers turned on un-commanded and the radiator fan went into the highest possible speed, the digital engine temperature gauge failed, and both the digital and analog speedometers failed. This happened on a arterial road, losing power steering and braking at ~30mph unexpectedly was a shock, but manageable. At highway speeds it likely would have led to an accident or collision. Unfortunately, I don't have any documentation of the failure lights and systems failing, but it had happened several times prior to this occurrence, albeit only with dash warning lights, no actual system failures. After the system failures, I stopped driving the vehicle. The problem appears to be somewhat widespread and is caused by a failing CAN-C BUS. A quick google search will reveal NUMEROUS descriptions on the same dangerous issue. This thread seems to clearly expIain the root of the issue with the CAN-C BUS: [XXX] I replaced my old CAN-C BUS (p/n 68321746AA) with a new part and it appears to have resolved the issue. I have saved the old CAN-C BUS for inspection if NHTSA is interested. It looks exactly like the failed BUS in the linked reddit thread above. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681691August 19, 2025
ENGINE
I am having my oil cooler housing replaced once again after having replaced only 4 years ago. I am on my 3rd radiatior and 3 thermostat. This jeep is not driven hard or offroad and has been maintained in excellent condition. This engine is junk and not safe. I have not had warning lights only oil drippings in the driveway yet the oil level doesnt seem to change. If not caught this will cause your engine to lock up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681731August 19, 2025
ELECTRICAL SYSTEM
The Instrument Cluster Panel has completely failed. The vehicle currently does not have odometer, tachometer, speedometer, fuel gauge, and other vital engine metrics displayed. Stellantis issued a recall due to poor design of the failed component for a small subset of affected vehicles, but does not include the majority of the vehicle population. Furthermore, the failed component is currently on a national shortage, making it impossible to repair.This is a major safety concern and needs to be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681621August 19, 2025
ELECTRICAL SYSTEM
MY VEHICLE HAS BEEN BROUGHT BACK MULTIPLE TIMES DUE TO THE HYBRID NOT WORKING. AS PER THE DEALER, NO FIX IN CURRENTLY AVAILABLE FOR THIS VEHICLE. I PURCHASED THIS TYPE OF VEHICLE TO SAVE ON GASOLINE, WHICH I HAVEN'T BEEN ABLE TO DO. I SPEND OVER $712 PER MONTH AND IT HAS NEVER WORKED PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681230August 18, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
I am writing to formally lodge a complaint regarding the ongoing issue with the ABS control module in my vehicle. For the past two years, this component has been faulty, leaving me without ABS functionality, traction control, and proper braking performance. As a result, I have experienced several dangerous situations in which my vehicle was nearly involved in accidents due to these safety deficiencies. Despite my efforts to resolve the matter, I have been unable to obtain the replacement part. I have contacted multiple dealerships, suppliers, and even Mopar directly, yet I have been given no estimated timeframe for delivery. I currently have the part on order, fully paid for, and after two years there is still no indication of when or if it will become available. This situation has created serious safety concerns for both myself and other motorists. Furthermore, I am unable to trade in or properly service my vehicle due to this unresolved issue. I find this unacceptable and believe it demonstrates a significant failure in both product support and customer service. I respectfully request immediate action to resolve this matter, whether through expedited access to the replacement part, an alternative solution, or other appropriate corrective measures. My priority is ensuring my vehicle is safe to operate, and I urge you to address this situation without further delay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681289August 18, 2025
POWER TRAIN
The contact owns a 2017 Jeep Wrangler. The contact stated that the transmission independently shifted out of reverse(R). The contact immediately grabbed the gear shifter immediately and shifted back into reverse(R). The vehicle was taken to a certified mechanic to be diagnosed. The contact was informed that the transmission crankshaft and drive train had failed and needed to be replaced. The vehicle was repaired. The failure returned several weeks later. The vehicle was taken to another certified mechanic, was diagnosed it with transmission failure. The contact was informed that the transmission needed to be replaced. The contact learned that the transmission had been replaced by the previous owner at 9,588 miles in 2019. The vehicle was not repaired again. The dealer was contacted and notified of the failure. The dealer had not diagnosed or repaired the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681334August 18, 2025
ELECTRICAL SYSTEM
Component or System That Failed: The instrument cluster on my 2020 Jeep Wrangler Rubicon failed on February 25, 2025. The dealership confirmed the part was defective and removed it from the vehicle. The failed component is not currently installed, but the dealership retained documentation of the diagnosis and can confirm the failure. Safety Risk: The failure of the instrument cluster renders the vehicle completely inoperable. Without this component, the driver cannot monitor critical safety information such as vehicle speed, warning indicators, or fuel level. Additionally, the extended parts backorder means the vehicle has been disabled for months, leaving me without safe transportation. If this type of failure were to occur while driving, it could result in a sudden loss of critical safety data and increase the risk of an accident. Problem Confirmation: Yes, the problem has been confirmed by the authorized Jeep dealership where the vehicle has remained since February 25, 2025. They diagnosed the instrument cluster as the root cause of the failure. Inspection by Manufacturer or Others: The vehicle was inspected and diagnosed by the Jeep dealership. Jeep/Stellantis Customer Care has also been notified and opened Case #93386471, but has not provided a resolution. No inspection by police, insurance, or other third parties has occurred. Warning Lamps, Messages, or Symptoms Prior to Failure: There were no warning lamps, error codes, or prior symptoms before the cluster failed. The failure was sudden, and the instrument cluster stopped functioning entirely on February 25, 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681422August 18, 2025
SERVICE BRAKES
The ABS module has an internal failure. The part is in back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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