Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11681101August 16, 2025
ENGINE
The engine in my 2020 Jeep Wrangler Sahara suddenly failed and was diagnosed by the dealership as a complete internal failure involving the lifters and camshaft. The dealership explained that this type of failure can spread metal fragments throughout the oil system, requiring a full engine replacement. This creates a serious safety hazard, as the engine can shut down unexpectedly while driving, putting both the driver and others at risk. The issue has been confirmed by the dealership’s technician and shop foreman, and the vehicle has been at the dealer for over a month awaiting a replacement engine, which is currently on national backorder. There were no prior warning lights or error messages before the failure. The failure occurred without warning, and the vehicle is not drivable. This problem appears to be affecting multiple Jeep Wrangler owners and may represent a systemic defect that should that should be investigated!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680821August 15, 2025
ELECTRICAL SYSTEM
All of our warning lights would come on at once we would lose steering power then it would go dark. We’d have to pull over shut it off then we’d have to wait at least 30 minutes before we could get it back in gear to drive it anywhere. This has happened more than three times. We now have it in a dealership and want to know, I think there was a recall on it in September but we did not get a letter so we want to know how to file the paperwork to get this fixed very disappointed with this we just put 2500 into it for new camshaft and now this is going to cost us around 600. I don’t have the receipts right now to download but I can upload them when I get the copies. Just wondering what help we can get it was very scary when all the power shuts down we were very lucky not to be in an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680557August 14, 2025
SERVICE BRAKES
The anti lock brake module is not signaling correctly, causing the car to lose power for a second every few minutes, braking is more difficult, and there is no traction on slippery surfaces. The cruise control also is not working, and the brake, ABS and traction warning lights flash every few minutes while operating. It was in the shop for a month waiting on the new module, and it is back ordered with no estimated date for shipping. My vehicle is under warranty and I’m not able to go outside the terms to get it fixed, and Mopar is not making any effort to provide a solution. The dealership even said they had another that had been sitting in their shop for over a year with the same problem. The car is drivable but only until the system goes completely, which will be when it goes into emergency limp mode at a random time while driving, so driving it means taking on that risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680577August 14, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL
ABS module quit working, ABS, BRAKE, TRACTION CONTROL WARNING LIGHTS came on. I then had no speedometer and transmission would not shift. Attempting to order a replacement part and have been told by every part dealer including MOPAR themselves that the ABS module is unavailable with no estimated date for replenishment and has been for over a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680650August 14, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
ABS control module has gone out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680720August 14, 2025
SERVICE BRAKES
Dear NHTSA Safety Team, I’m writing to formally report a serious and widespread safety issue affecting Jeep Wrangler vehicles. The problem centers on the failure of the ABS module, which triggers diagnostic code C2200. This defect disables critical safety systems including ABS and traction control, and causes the vehicle to shake violently—often mistaken for warped rotors. Jeep has discontinued production of the replacement ABS module, and the part has been on backorder for years. Today alone, my dealership received three separate calls from owners experiencing the same issue. This is clearly not an isolated incident. The consequences of this failure include: - Loss of ABS and traction control functionality - Unstable braking behavior - Increased risk of collision - No available replacement part from the manufacturer This poses a clear and present danger to drivers, passengers, and others on the road. I urge NHTSA to investigate this defect and compel Jeep to issue a recall or provide a viable solution. Thank you for your attention to this matter. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680409August 13, 2025
UNKNOWN OR OTHER
Defective abs module causing safety issues like calipers sticking, very common issue on these models dealers don’t repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680475August 13, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Anti Lock Brake Control Module (C2200). Cannot get part anywhere, on vehicle appears codes preventing cruise control and other safety issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680249August 12, 2025
POWER TRAIN, STEERING
have been experiencing extreme shaking and vibration so called “death wobble.” In 2023 I took it to the dealership to look into the issue to which they changed the steering stabilizer. Even though that helped for a few years however it did not resolve the problem. It was still occurring just not to the same degree. Currently I have tried to reach out to the dealership to look into the problem and the dealership refuses as the car or the part is not covered under warranty. However not enough time or mileage has passed for the car to not be under warranty. The dealership and the FCA refuse to help. This issue is very serious! It common with these models of Jeep wranglers and are life threatening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680095August 12, 2025
ELECTRICAL SYSTEM
Instrument Cluster Panel failure while driving. There was a recall for this part in many other jeeps in 2024, it’s time to throw another recall for this one as well. There are so many failures that the part is on backorder, my Jeep has been sitting at the dealership waiting for this part for 5 months now and there is still no expected date. My Jeep has been sitting on the lot waiting to be fixed for longer than I ever got to drive it after purchasing. Cant take it elsewhere because the odometer doesn’t function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679639August 10, 2025
AIR BAGS, UNKNOWN OR OTHER
The clock spring has failed. There is a current recall for the clock spring mechanisms in the 2011-2016 Jeep Wranglers. The vehicle has been inspected by a mechanic who informed me of the recall to begin with. The fuse for the clock spring (along with all the other fuses) are working as normal. There was no warning lights prior to the clock spring failure (however, I've been told that it's normal). The issue arose on 08/07/25. The 'step' button, 'reset' button, channel change paddle, volume change paddle, and the horn don't work. The airbag also might not work (haven't tested it out frankly). The cruise control buttons seem to work however I don't use cruise control in this vehicle. The vehicle is a 2017 RHD Jeep Wrangler Unlimited Sport.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679238August 8, 2025
ELECTRICAL SYSTEM
My car randomly illuminates every light on the dashboard and my speedometer will say zero mph and I lose all power steering and have to put my car into neutral and roll to a stop because my brakes won’t work either. Then I cannot turn off the ignition or accessory. Check engine light is on and my car starts but there are no brakes or power steering. Thankful my kids were not in the car!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679309August 8, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2018 Jeep Wrangler. The contact stated that the LD screen and instrument cluster were inoperable. The contact was unable to view critical safety information like the speedometer, warning lights, and the fuel gauge information. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle was taken to the local dealer, where the system was reset. The vehicle was not repaired due to parts being on back order. The contact called the manufacturer and the parts company and sent an email to the CEO. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679372August 8, 2025
SERVICE BRAKES
The contact owns a 2014 Jeep Wrangler. The contact stated that while stopped at a red light, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact's vehicle was rear-ended. The contact's wife, who was the other occupant of the vehicle, was taken to the hospital in a private vehicle. The contact's wife sustained a dislocated left hip. In addition, the contact's wife had previously had a left hip replacement and undergone four left hip surgeries. The vehicle was driven to the contact's residence. A police report was filed; however the information was unavailable. The contact stated that three months after the vehicle was purchased, the ABS, traction control, and several unknown warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed ABS module. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back order. The contact stated that the order was placed almost thirteen months ago. The contact stated that the vehicle was almost rear-ended two times recently. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 110,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11679409August 8, 2025
STRUCTURE:BODY
I am reporting significant premature rust on my 2020 Jeep wrangler. The rust is visible on all four doors and the hood. The vehicle has been properly maintained, regularly washed, and has not been exposed to unusual or extreme environmental conditions that would justify this level of corrosion. The rust appears along the bottom edges and seams of each door, as well as along the leading edge of the hood. These areas show bubbling paint and visible oxidation, which is spreading. Given that this vehicle is only five years old, this level of corrosion is unacceptable and inconsistent with the quality and durability expected from Jeep. Warranty Considerations: This issue should be covered under Jeep’s 5-year/unlimited mile corrosion (perforation) warranty and/or the basic corrosion coverage, as the rust appears to originate from beneath the paint along factory seams — suggesting a defect in materials or workmanship, not owner neglect. Action Requested: I am requesting that Jeep/Stellantis authorize a warranty repair to remove the rust, treat the affected panels, and repaint to factory standards to prevent further deterioration. Given the extent of corrosion at this age, I believe this warrants prompt attention and resolution under warranty coverage. This has been a known issue on 2018 to current Jeep Wrangler and they have not resolved the issue. They keep selling Jeep Wrangler with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679225August 7, 2025
VEHICLE SPEED CONTROL, SERVICE BRAKES
ABS Control Module / Traction/ BRAKE - all warning indicators are lit on dash - again. Cruise Control not functioning as part of this. System is available for inspection. Replaced 3 tire speed sensors and ABS Module at dealer in July 2023 because of dashboard lights. In January 2025 all 3 dashboard lights are again lit, diagnosed by dealership ABS Module failed and needs to be replaced. In January - Parts are unavailable and cannot be back ordered, Jeep will not accept order. July 2025 I find that part can be ordered but Jeep fighting warranty replacement because order was just over the 2 year mark, yet the diagnosed failure was 8 months prior and unavailable for ordering. Multiple people are driving Jeep Wranglers without ABS Control Modules functioning properly because Jeep didn't have part. Jeep has recalled 2 other models due to ABS issues. It's a matter of time before someone is killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679075August 7, 2025
POWER TRAIN
Failure: Possibly related to Drive train Problem: Happens everyday in the morning on a cold start, have seen it also happen after parking for a longer duration on a cold day. When the vehicle is put in Drive and moves forward and changes gear from 1st to 2nd, the vehicle lunges/jumps forward. It’s an extremely aggressive shift and literally jumps forward. This problem started happening after nearly a year. The first year was fine with no issues. It’s a scary feeling sitting in the driving seat not sure if its going to hit someone or the transmission is going to fall apart. Inspection: This was inspected by 2 different service centers. One of them reported that they were not able to see the issue. The 2nd service center says that it’s a hard shift which I can ignore.. but the Jeep is not supposed to drive that manner. Warnings & Signs: None. The problem started after nearly a year of ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678793August 6, 2025
ELECTRICAL SYSTEM
The instrument panel cluster stopped working suddenly. It is a 2020 Jeep Wrangler with 72k miles. I know there is a recall NHTSA recall #24V652000 for some Jeep Wranglers 2018 - 2024 for the same issue. Mine needs to be included. I cannot tell how much gas I have, what speed I am going, or warning lamp information. There were no symptoms - it just stopped working while I was driving. The vehicle has been inspected by two vehicle repair/inspection stations and it is not a fuse or the alternator / battery. Therefore - it is the instrument panel cluster (IPC).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678742August 6, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the transmission slammed into park(P). The contact stated that several unknown warning lights were illuminated. In addition, the temperature gauge and fuel level gauge fluctuated. The traction control warning light activated and deactivated. The instrument cluster also activated and deactivated. The vehicle was towed to the dealer where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact stated that the failure occurred immediately after the vehicle was purchased. The contact stated that the vehicle was taken to the dealer several times due to the persistent failure. In addition, the contact was informed that the repair was not covered under recall. The contact referenced an unknown recall however, the VIN was not under recall. The contact was informed that parts were not available to repair the vehicle. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678848August 6, 2025
FUEL/PROPULSION SYSTEM
purchased lease on 11/22/2024 on 12/23/2024 Had engine light on was told There was condensation on the oil. So I had the oil changed. on 3/14/2025 My engine light was on again and I noticed the vehicle was not holding a electric charge on 4/3/2025 went back again because engine light was on and they replaced a componant for the hybrid charge 07/30/2025 While driving in gas mode (Because the vehicle will not charge) I had RED TURTLE and RED Wrench along with check engine light..At this point The jeep slowed down immensely in traffic and I had to pull over.once I turned it off it seemed fine untill it happend again going up a steep hill and the jeep just stalled and Traffic from behind almost hit me. This jeep is not safe I only have 7,800 miles on it brand new and Im going back to the dealer on 8/11/2025 to have them update my system? I feel like this is just a bandaide and this car should be recalled or bought back jeep
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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