Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11485007September 17, 2022
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The reverse collision detection sensor are randomly activating when jeep is in reverse. It is available for inspection. The safety of other is put at risk at the technology is unreliable and immediately goes off when the jeep is shifted into reverse. The problem has been reproduced by an independent service center. The vehicle has been inspected by others. Their are not warning lamps or any indication from the dash or vechical that anything is wrong. They appeared from factory/ start of ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483959September 12, 2022
SERVICE BRAKES, ENGINE, STEERING
Vehicle was being driven at about 10 mph or less in a busy and congested area. left turn was made. There was an immediate loss of braking and steering with this turn. The vehicle engine began to roar and the tachometer went to highest number. Just about all warning lights on the dash were flashing and there was audible beeping as well. The ignition was turned off but all warning lights continued to flash and there were audible beeping. The vehicle had locked itself into an "Auto Park" mode, and it was unable to be driven or placed into gear. The battery was disconnected, allowing the computer to reset. Although the vehicle continued to malfunction, I was able to drive it out of the main traffic and into a parking lot. A wrecker was called, and the vehicle was transported to a local Jeep dealership. The local dealership kept the vehicle for several days, and tested it extensively. They were able to reproduce the loss of steering. They found some erroneous solders on a component, the "Star Connector". It is believed that this may have shorted something in the electrical system. The safety of myself and family and all others in the vicinity of the Jeep 4xe were in grave danger when the initial brake, steering and engine failure occurred. Other people may well have been run over during this event. The problem of loss of steering was reproduced by the Jeep dealership that worked on the 4xe, and they feel that it was corrected by replacing the Star Connector. I have paperwork from the dealership to document the incident. The vehicle is available for inspection and I currently have to drive it, although I have loss of conficence and feel afraid to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483694September 9, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I pulled my Jeep into my driveway. I put the car in park with my foot on the brake. When I went to turn the car off, I heard a loud sound coming from the car. the car jerked forward, my foot still on the brake, and then it took off into the side of my house and garage. I tried to stop the car with the brakes and it wouldn't stop. After it hit the house, I looked down and the car was still in park. I had to restart the car as it shut off after hitting the house, I put the car in reverse and backed it up. When I put it back in drive the car wouldn't move. Only reverse worked. After an hour the car started working in drive. I had the car towed to the dealership. They told me that there were no error codes and that the care is fine. I now have zero confidence in this car. This is my fourth Jeep Wrangler and I never experienced anything like this. Has anyone experienced or heard of a similar issue?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11483308September 7, 2022
AIR BAGS
Had an auto accident was going between 30-40 miles and the airbag did not deploy. I hit my breast and abdomen against the wheel and have multiple bruises and bruised ribs. I feel that if the airbag would have worked properly I would not have these types of injuries.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11483258September 7, 2022
STEERING
This vehicle was purchased new. From day one there has been concern with the steering on the Wrangler. There is excessive play in the steering of about one inch. As a result the vehicle wanders making it difficult to control. This behavior is most notable at speeds between 40 to 70 mph. Complaint has been made to dealership two times. First visit they indicated no trouble found. Second visit they said the behavior is normal. Bottom line; driving this vehicle is a safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483179September 6, 2022
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I was driving on the highway at speeds of 75 mph and the car suddenly stopped entirely and began decelerating at a VERY quick speed to almost 30 mph in just a few seconds. Luckily, nobody was behind me, otherwise the speed at which it was slowing down would have caused a collision. The car would not accelerate in the time that it was decelerating and the gas pedal stopped working entirely. There were no warning signs or messages that appeared, and the car said that electric mode was unavailable at this time then began to decelerate. I allowed the car to come to a complete stop and then restarted it with no issue until the exact situation happened again, at highway speeds, for a second time after only around 300 miles since the first incident. Then I realized there was a problem with the car and it was not a one off incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482765September 3, 2022
ELECTRICAL SYSTEM
4xe wrangler - driving for about 30 min in the pm when the red turtle symbol with the battery came on - 4xe had 20% battery and 3/4 tank of gas and could not switch from hybrid to eSave. 4xe went from full speed (45) immediately down 5mph to 0 mph a minute leaving us at the entrance of a local street (no shoulders). Dashboard said to place it in P and then select a gear - we placed it in P but was then unable to change gear (4xe was still in run mode). At this point everything locked up and after a Christmas tree dashboard light display the car went dark with only the hazards running. Had to use flashlights to make sure cars would not run into the back of the jeep Couple of minutes later our hazards lights also cut out. Towed to Dealership where they replaced the 12v as a resolution. After picking up the jeep i could not get it into electric mode, called the dealership who requested it back to pull codes. On the way back same exact issue happened again on a busy road. It's still at the dealership. Check out 4xe forum there are many reporting the same issue. I have had this car 16 months and have experience 3x the car suddenly dying with no electric but with a plenty of gas, once at 70pmh on a interstate and twice at 45mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482743September 3, 2022
SEATS
The plastic seat position return broke on both sides. The passenger seat is now locked in a forward position and the drivers seat leans backwards. This was addressed TSB 23-020-19 for previous models but the problem continues. This creates a very unsafe condition for the driver and passengers leaving them stranded and harmed if it reclines while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482528September 2, 2022
ELECTRICAL SYSTEM, ENGINE
The car has twice come to almost a complete stop while driving as if it lost power with a close to full charge and plenty of gas. Car goes into a blinking D mode and has to be put in park and restarted. Happen in daily traffic very dangerous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480183August 19, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
I was driving home from a trip to the store. I stopped at a red light and all of the sudden I got a message that traction control failed, service charging system, and power train failure occurred. I had no power to move the car and the brakes barely worked. It told me to put it in park and restart the Jeep. I was able to roll downhill to the median out of traffic and put it in park and restart it. It seemed to work normally until I went another mile or so and it happened again. This time I was in motion and had a very difficult time stopping in the middle of traffic to put the Jeep in park and restart. This is a VERY serious problem and I’m very lucky it didn’t happen on the interstate. I am a member of two Jeep 4xe groups on Facebook and this is a reoccurring issue that is extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479847August 17, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 70 MPH, the vehicle started overheating. The contact was able to pull over where he waited for the vehicle to cool down, but the failure continued. The vehicle was towed to the dealer where unknown parts needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 4,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479649August 16, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving on the freeway at about 70mph, my vehicle shut off completely and I had to pull over to the shoulder. While pulled over I was unable to restart the vehicle for about 45 minutes. Vehicle dash displayed “Service Transmission, E-Drive Unavailable, Charge system fault.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478599August 10, 2022
STEERING
I have just over 27k miles on my jeep. It is a family vehicle and stays on road only. I noticed this last weekend that it is starting to suffer from the classic Jeep "death wobble" when driving on the highway under certain circumstances. Classic "higher speed" "possibly turn on a highway" and maybe the bumps of a bad road or a bridge transition and the front end shimmy's nearly uncontrollably. Was on the way to the dealership to get an oil change already. Asked them about it, he said it'd be nearly a month to get it diagnosed. Did some research, apparently this is an ongoing issue that is getting reported to Chrysler and the NHTSA already with possible "fixes" being replacement dampeners or a new steering box. I don't know what Chrysler will do at this time as the diagnosis date is in the future but... a replacement dampener seems to only bandaid the issue. The real issue is some other fault that wears the dampener down early. Replacing it or upgrading it only hides the fault. I believe they are making progress with the idea that the aluminum steering box stretches and needs to be steel but can't say 100%. What I do know is it's scary as hell when it happens and given that the jeep is already prone to a short wheelbase and higher center of gravity, any high speed steering uncontrollability should be considered critical and not "slowly looked at".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478368August 9, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
I was driving down the freeway, came upon traffic which caused me to come to a stop. When the traffic cleared and I put my foot on the gas, the jeep refused to go forward and stalled out. I had just enough power to get to a safe area on the side of the freeway. My jeep flashed the D on the gear shifter and I got a notification to put the car in "park." On the control panel screen it showed "check charging system" and "check transmission." It also showed a message showing blind spot alert was disabled and the battery light. I had nearly a full tank of gas when this happened and at least 34% of electric left to drive on electric mode when this occurred. My Uconnect app showed the message "charging fault error has occurred" when this happened on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478363August 9, 2022
ENGINE
Went on a 1600 mile round trip from Florida to Pennsylvania. On the way back down to Florida my upper coolant hose busted and stranded me in South Carolina, 300 miles from Florida. Was on the side of the interstate with less than 20k miles on a new jeep. Thankfully no fire or anything started and the engine was close to blowing up. Only took about 45 seconds for the engine to over heat once the hose busted and I pulled over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477400August 3, 2022
SUSPENSION
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 70 MPH and going over a bridge, the contact felt the vehicle shaking. The vehicle was taken to the dealer and the tires were rotated; however, the failure recurred. The vehicle was taken to the dealer where the dampers where replaced; however, the failure persisted. The manufacturer was contacted and covered the repair under warranty. The failure mileage was 13,345.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477003August 1, 2022
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
Vehicle excessively started leaking fluid from the front end of the vehicle. The car then reported a message on the dashboard "transmission hot", thus explaining the fluid. Transmission fluid was leaking from the pan excessively. Dealership stated there was a recall on the water sealant, however I do not see any recalls on the website. They seem to be making a false claim on recall. Perris Valley Jeep Center, City Perris CA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476497July 29, 2022
ENGINE
When starting the vehicle after sitting for an hour, there was a strong smell of a sweet substance and the cooling fans were running at full speed while stationary. Approximately 3 minutes later the vehicle stated the engine coolant temperature was 280 degrees Fahrenheit and to pull over. After pulling over and shutting off the vehicle on the side of the road, driver noticed a large puddle forming under the vehicle of pink color and was dripping from the front drivers side of the engine, at the water pump and coolant reservoir was empty. Vehicle was towed by Jeep roadside to nearest dealer who cant look at for a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475962July 26, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Purchased this Jeep brand new and 2 days later I went to start it in my garage and instrument panel lights all started flashing. It was cycling through all of the error codes with emergency lights flashing and would not start. I let the vehicle sit and after a couple of hours it restarted but the check engine light was on. I test drove the vehicle around the block and it stopped in traffic. Vehicle was towed back to the dealership where it was purchased where it has been since 7/13/2022. Originally I was told it was a shifter and that they replaced it but now I am being told it is the entire wiring harness. The shop manager at the dealership has tried resetting the error codes several times with no resolve and he will not put his stamp of approval that this vehicle is safe to drive. I am not comfortable putting my family in this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475492July 23, 2022
ELECTRICAL SYSTEM, ENGINE
While driving the jeep it gets a error code that says Service Electric throttle body. I’ve owned the car for about 20 months. This is the fourth time this issue has happened. Seems to happen every 5 months or so. The first time they replaced the throttle body. Second time they replaced it again and had it back for one day and the issue popped up again. They then said they would replace it but it had to be something else since it was a brand new throttle body. They ended up replacing the PCM and I was without the Jeep for an entire month. This time I went in and they said it wasn’t the throttle body. So they cleared the codes and I went to pick it up, when I turned it on it tells me to service electric throttle body. I couldn’t even make it out of the dealership parking lot. When this issue happens. No matter what speed you are at it literally decreases your speed to 15MPH. Luckily I have never been on the highway when said issue has happened. It is a serious safety concern. This last time I had my two children in the car with me, my 2 year old daughter and my 1 year old son. I do not feel safe, or that this car is reliable. I have been reading forums about this said issue and I am not the only one having them. That is where I got the information to come here. I hope it is something you can look into. It isn’t a good feeling to buy a brand new car and not feel like it is reliable or safe especially with your small children in the car. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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