Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#751051August 24, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:APPLIANCE:AIR CONDITIONER
JEEP IS ONLY 5 YEARS OLD WHEN FUEL PUMP WAS REPLACED, A/C IS DRAINING WATER INSIDE THE PASSESNGER, RIGHT REAR, CARPET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751058August 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PULLED INTO GARAGE AND WAS SHIFTED INTO PARK. OWNER'S HUSBAND STEPPED OUT OF THE VEHICLE AT WHICH TIME IT SHIFTED INTO REVERSE ON IT'S OWN SLAMMING THE OPEN DRIVERS SIDE DOOR INTO THE GARAGE WALL. THIS SLOWED THE VEHICLE LONG ENOUGH FOR HIM TO JUMP IN AND PUT ON THE BRAKE. SIGNIFICANT DAMAGE WAS DONE TO DRIVERS SIDE DOOR REQUIRING BODY WORK. NO RESPONSE FROM MANUFACTURER TO DATE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#751068August 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CLEANING HIGHWAY-PULLED OF HIGHWAY -PUT VEHICLE IN PARK-EXITED VEHICLE TO CHANGE ROAD SIGN-VEHICLE WAS LEFT RUNNING-SHIFTED FROM PARK TO REVERSE AND BACKED ACROSS HIGHWAY IN TO A ROAD SIGN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751090August 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE UNOCCUPIED AND IDLING IN PARK, THE CAR SHIFTED INTO REVERSE AND DROVE INTO A TREE, DAMAGING DRIVER SIDE DOOR--I ASSUMED I IMPROPERLY PUT IT INTO PARK--BUT RECENT PUBLICITY ABOUT A SIMILAR PROBLEM WITH THE SAME CAR CAUSED ME TO CONTACT YOU SO MY SITUATION CAN BE COUNTED AMONG THE STATISTICS YOU ARE COMPILING.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#751098August 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VEHICLE SPEED CONTROL
BRAKES VIBRATE AT HIGH SPEED AND CAUSE LURCHING AT LOW SPEED. ROTORS REFACED TWICE AND REPLACED ONCE. NOW PROBLEM HAS RETURNED. AFTER REVIEWING THE NHTSA WEB SITE AND FINDING NUMEROUS OTHER COMPLAINTS, IT IS OBVIOUS THIS IS NOT AN ISOLATED INCIDENT BUT A RECURRING PROBLEM ON THIS VEHICLE. IT SHOULD BE FIXED!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895122August 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK WHEN EXITING AND IT SUDDENLY JUMPED OUT OF PARK GEAR INTO REVERSE, CAUSING VEHICLE TO CRASH INTO A TREE BEFORE STOPPING. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#895150August 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED AND RUNNING INSIDE GARAGE. CONSUMER WAS ATTACHING A BOAT TO VEHICLE, AND HE WAS ON A HILL. VEHICLE JUMPED INTO REVERSE, AND BACKED OUT OF GARAGE WITH BOAT, AND PINNED CONSUMER DOWN. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#895174August 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED AND IDLING ON A RAMP AT A INCLINE TO BACK A BOAT INTO WATER, WHEN IT INADVERTENTLY JUMPED OUT OF PARK INTO REVERSE, CAUSING BOAT TRAILER TO JACK KNIFE, AND DAMAGED BACK OF VEHICLE. DEALER WAS NOTIFIED. *AK CONSUMER STATES THE TRAILER WAS ALSO DAMAGED. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#562658August 23, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT, TIRES, EQUIPMENT:OTHER:LABELS, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER IS UNABLE TO CONTROL VEHICLE WHILE DRIVING, THE STEERING WHEEL PULSATES WHEN BRAKING, CONSUMER WAS INFORMED THAT THE PROBLEM IS WITH PREMATURE WARPAGE OF ROTORS IN WHICH DEALER IS AWARE OF AND IS WILLING TO TURN CONSUMERS ROTORS FREE OF CHARGE OR PURCHASE TWO NEW ROTORS AT CONSUMERS EXPENSE, HOWEVER CONSUMER WAS INFORMED THAT TURNING OF THE ROTORS WOULD NOT LAST AND THE PROBLEM WOULD REOCCUR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562646August 23, 2001
SUSPENSION:FRONT
WHILE DRIVING, THE VEHICLE BEGINES TO TUG/SLIP ON THE RIGHT SIDE, IT BEGINS TO TUG/SLIP/LURCH AND PROGRESSES INTO A MATALLIC CLUNK THAT CAN BE FELT ON THE FLOOR AND IN THE DRIVETRAIN AREA ON THE INTERIOR OF THE VEHICLE, DEALER HAS BEEN UNABLE TO DUPLICATE THE PROBLEM. POSSIBLY SUSPENSION RELATED.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562653August 23, 2001
VEHICLE SPEED CONTROL
CONSUMER STATES WHEN HE STEPPED ON THE BRAKE TO SHIFT INTO REVERSE THE MOTOR BEGAN TO ROAR AND THE VEHICLE LURCHED BACKWARD NO MATTER HOW HARD THE BRAKE WAS PRESSED, CONSUMER IMMEDIATELY PULLED THE SHIFT DOWNWARD AND THE VEHICLE LURCHED FOWARD WITH THE MOTOR STILL ROARING AND HIS FOOT STILL PRESSING ON THE BRAKE, AFTER TRAVELING ABOUT TWENTY FEET THE MOTOR REVERTED TO IDLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785472August 23, 2001
POWER TRAIN:CLUTCH ASSEMBLY
ON TWO OCCASIONS THE VEHICLE JUMPED FROM PARK TO REVERSE, ON ONE OF THE OCCASIONS THE CONSUMER WAS WALKING BEHIND THE RUNNING CAR WHEN IT JUMPED INTO REVERSE AND BACKED INTO A BRICK WALL CAUSING DAMAGE TO THE REAR RIGHT CORNER OF THE VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894988August 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ON FIVE OCCASIONS WHILE THE VEHICLE WAS IDLING IN PARK IT JUMPED INTO REVERSE, CAUSING DAMAGE TO VEHICLE . PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895021August 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE IDLING, GEAR SHIFTER JUMPED FROM PARK TO REVERSE. DEALER HAS BEEN CONTACTED.*AK *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#895037August 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK POSITION, TURNED COMPLETELY OFF ON AN INCLINE AND VEHICLE JUMPED OUT OF GEAR INTO REVERSE. VEHICLE HIT A TREE THAT DID NOT PREVENT VEHICLE FROM STOPPING AND CONTINUED TO HIT ANOTHER TREE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750983August 23, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT DISCS CONSISTENTLY WARPED AT 8, 12, & 16 THOUSAND MILES AND DEALER SAYS MANUFACTURER'S DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562595August 22, 2001
VEHICLE SPEED CONTROL
WHILE VEHICLE WAS IN REVERSE, IT SUDDENLY ACCELERATED CAUSING CONSUMER TO HAVE NO CONTROL OF VEHICLE, THIS WAS THE SECOND TIME VEHICLE ACCCELERATED OUT OF CONTROL AND IT WAS DEEMED A TOTAL LOSS. (U.S. HOUSE OF REPRESENTATIVE ON BEHALF OF CONSUMER).*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004364August 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT TIRES HAD TO CONSTANLY BE REPLACED, BECAUSE THEY WOR OUT AT A RAPID PACE, RECENTLY FOUND OUT THAT THE RIGHT FRONT ROTOR WERE ON RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562638August 22, 2001
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
CONSUMER STATES THAT WHEN PRESSING THE BRAKE PEDAL HARD IT GOES DOWN BELOW THE LEVEL OF THE GAS PEDAL, IF HIS FOOT IS NOT POSITIONED PERFECTLY, HE HITS BOTH THE BRAKE PEDAL AND ACCELERATOR CAUSING UNWANTED ACCELERATION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785468August 22, 2001
STRUCTURE:BODY:DOOR
UPON ENTERING THE VEHICLE AND CLOSING THE DOOR THE CONSUMER USES THE POWER LOCKS TO LOCK THE DOORS, WHETHER THE VEHICLE IS IN PARK OR DRIVE, BOTH THE DRIVER AND PASSENGER DOOR UNLOCK AUTOMATICALLY BY SIMPLY PULLING ON THE INSIDE DOOR HANDLES, THE CONSUMER BELIEVES THIS IS A SAFETY HAZARD. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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