Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#894898August 22, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK AND BABY WAS IN BACK SEAT, CONSUMER'S WIFE STARTED GOING TOWARDS HOUSE WHEN VEHICLE STARTED ROLLING BACKWARDS. MOTHER AND GRAND MOTHER SUSTAINED CUTS AND BRUISES WHILE ATTEMPTING TO STOP VEHICLE. THEY WERE ABLE TO PULL EMERGENCY BRAKE AND SHOVE GEAR INTO PARK. *NOTE: CONSUMER'S WIFE STATED THAT VEHICLE JUMPED FROM PARK INTO DRIVE TWICE DURING NORMAL OPERATION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#894939August 22, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE JUMPED FROM PARK INTO REVERSE, CAUSING DAMAGE TO VEHICLE. CONSUMER SUSTAINED ARM/ LEGS/ RIBS, AND SHOULDER INJURIES. DEALER WAS NOT CONTACTED. CONSUMER NO LONGER OWNS VEHICLE. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#750913August 22, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
JEEP WAS IN FOR MAINTENANCE, DEALER NOTICED CRACKED EXHAUST MANIFOLD. MECHANIC STATED THAT THESE CRACK ALL THE TIME AND IN THE SAME PLACE. THE DEALERSHIP NEW EXACTLY HOW MUCH IT WOULD COST TO FIX THE PROBLEM. DEALER SAID JEEP REDESIGNED THE MANIFOLD, DUE TO MANY FAILURES. I BELIEVE THIS ITEM SHOULD BE RECALLED BECAUSE MANY OTHERS HAVE HAD TO REPLACE THE SAME ITEM OFTEN. THIS IS NOT NORMAL WEAR AND TEAR, THIS WAS DUE TO POOR DESIGN AND SHOULD BE REPLACED DUE TO THE DANGER INVOLVED WITH EXHAUST ENTERING THE CAR. IF THE DEALER HAD NOT OF POINTED THIS OUT, I WOULD NOT HAVE EVER KNOWN. JEEP CUSTOMER SVC WAS NOTIFIED OF MY FEELINGS AND OPENED A FILE ON THIS MATTER. THANK YOU!!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750940August 22, 2001
FUEL SYSTEM, OTHER
THE FUEL LEVEL GAUGE DOESN'T WORK CORRECTLY. I DO NOT LIKE TO BE STRANDED ON THE HIGHWAY WITH MY TWIN 2 YEAR OLDS WHEN THE TANK BECOMES SUDDENLY EMPTY. THE 1997 JEEP GRAND CHEROKEE HAD A RECALL FOR THE SAME PROBLEM AND I WOULD LIKE TO KNOW IF THE SAME PART WAS INSTALLED IN MY VEHICLE AND WHY IT ISN'T INCLUDED IN THE SAME RECALL?.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9003663August 21, 2001
TIRES, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT:WHEEL BEARING
ROTATED AND BALANCED TIRE, ALIGNED FRONT WHEELS, REPACKE WHEEL BEARING. ALSO, TRANSMISSION NEEDED AN OVERHAUL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785463August 21, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
A 10 INCH PIECE OF THE LEFT REAR BRAKE ROTOR BROKE OFF AND LODGED BETWEEN THE BRAKE ASSEMBLY AND THE MAG WHEEL, THIS CAUSED THE LEFT REAR WHEEL TO STOP TURNING AND CAUSED THE VEHICLE TO SKID AND SWERVE THROUGH A NEIGHBORS FENCE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894794August 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, ELECTRICAL SYSTEM:WIRING
WHILE MOTOR WAS STILL RUNNING CONSUMER GOT OUT AND OPENED GATE. VEHICLE STARTED MOVING IN REVERSE WHILE IN PARK.CONSUMER SHIFTED TO DRIVE AND VEHICLE WAS STILL MOVING IN REVERSE. THEN, SHIFTED VEHICLE INTO PARK WITH FOOT ON BRAKE, CUT VEHICLE OFF TWICE, AND IT KEPT GOING IN REVERSE. SECOND TIME, UPON STARTING VEHICLE, IT WOULDN'T START UP. HAD TO BE TOWED TO DEALER. TOW TRUCK DRIVER POINTED OUT THAT ELECTRICAL WIRES WERE BURNED, AND PLUG BENEATH WHEN IT WAS TOWED FIRST TIME, WAS GONE. VEHICLE AT DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894824August 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE JUMPED FROM PARK TO REVERSE, CAUSING DRIVER INJURIES. ONE THOUSAND DOLLARS DAMAGE WAS DONE TO CAR FROM HITTING NEIGHBOR'S HOUSE. DEALER WAS NOT CONTACTED. CONSUMER NO LONGER OWNS VEHICLE. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#894833August 21, 2001
STEERING:LINKAGES:DRAG:POWER ASSIST SYSTEM
WHEN DRIVING AT 15 MPH AND WITHOUT ANY PRIOR WARNING POWER STEERING ASSEMBLY AND PULLEY CAME COMPLETELY OUT OF VEHICLE. CONSUMER TOLD MANUFACTURER THAT HE NEVER HEARD OF THAT PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894856August 21, 2001
TIRES
VEHICLE WAS GOING 40MPH AND THE REAR PASSENGER'S TIRE BLEWOUT. NO WARNING, IT SUDDENLY BLEW OUT. VEHICLE STARTED SWAYING, AND CONSUMER SAW SMOKE FROM BACK TIRE. HALF OF THE TIRE WAS GONE. ORIGINAL TIRES, SIZE P225/75R15 ON A 1997, JEEP GRAND CHEROKEE WITH 52,000 MILES.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750830August 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CAR KNOCKED DRIVER UNDER CAR AS CAR STARTED TO ROLLAWAY IN REVERSE WHILE CAR WAS IN PARK.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#750839August 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE JEEP CHEROKEE IN QUESTION WAS PARKED IN THE OWNER'S GARAGE. WHEN A VISITOR STARTED IT, IT IMMEDIATELY JUMPED INTO REVERSE AND FLEW ATA HIGH SPEED OUT OF THE GARGAGE. THIS CAUSED IT TO CROSS A STREET, HIT A RETAINING WALL AND A MAIN WATERLINE. THE COLLAPSE OF THE WALL MADE THE NEIGHBOR'S GARAGE DOOR FALL OFF THE HINGES. HER CAR WAS STUCK INSIDE FOR OVER A WEEK AND SHE WAS WITHOUT WATER UNTIL THE NEXT DAY. THE 1995 JEEP GRAND CHEROKEE LIMITED WAS TOTALED. THE DRIVER SUSTAINED NECK AND BACK INJURIES AND HAS BEEN TREATED BY A DOCTOR.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#750889August 21, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VEHICLE SPEED CONTROL
DEAD BATTERY FROM OVERNIGHT FLICKERING OF LIGHTS. DIFFICULTY WITH LOWERING/RAISING RIGHT FRONT PASSENGER WINDOW, APPEARS TO HAVE NO POWER. LEFT HEADLAMP APPEARS TO BE BURNED OUT, WHEN RIDE OVER BUMP IT GOES ON. LIGHTS/HEADLIGHTS ON DASHBOARD FLICKER ON/OFF WHILE CAR IS IN GARAGE PARKED. WHEN DRIVING AND LIGHTS FLICKER ON/OFF, IT APPEARS TO GET A SURGE OF POWER AND CAR SURGES FORWARD.HAVE TAKEN TO DEALER AND THEY CANNOT FIND ANYTHING WRONG WITH IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562609August 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER PUT KEY IN IGNITION, GAVE A LITTLE GAS, AND VEHICLE LURCHED INTO REVERSE CRASHING INTO A BUILDING CAUSING DAMAGE TO THE REAR OF THE VEHICLE, CONSUMER STATES VEHICLE WAS STILL IN PARK AT TIME OF ACCIDENT, LUCKILY THERE WERE NO INJURIES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562596August 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE ROLLED OUT OF THE DRIVEWAY ON ITS OWN AND HIT A TELEPHONE POLE DAMAGING THE REAR END, THE VEHICLE WAS PARKED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562571August 20, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THERE WAS A SUDDEN LOSS OF POWER AND ENGINE SHUT DOWN WHILE THE CONSUMER WAS DRIVING THE VEHICLE, IT WAS INDICATED THAT THE FUEL SENDEING UNIT WAS DEFECTIVE, WHEN GASOLINE WAS ADDED, THE VEHICLE STARTED AND RAN WELL, THE CONSUMER SAYS THE FAILED PART SHOULD BE RECALLED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894701August 20, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DURING ROUTINE INSPECTION REAR ROTORS AND PADS WERE FOUND TO BE CORRODED AND HAD TO BE REPLACED.*AK THERE WAS A RECALL ON THE FRONT ROTOR AND DISC AND THE CONSUMER IS CONCERNED THAT THE REAR BRAKES SHOULD ALSO BE RECALLED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894746August 20, 2001
SUSPENSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
JEEP WAS DRAGGING IN DRIVETRAIN LIKE VEHICLE WAS PULLING SOMETHING. CROSS PIN IN DIFFERENTIAL WAS WALKING IN THE CASE BECAUSE IT WAS ELONGATING, CAUSING SCREW THAT HOLDS CROSS PIN TO BREAK. MECHANIC ORDERED PARTS FROM CHRYSLER, WHO HAS BEEN REPAIRING A LOT OF THE SAME PROBLEMS.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750819August 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
SHIFTED OUT OF PARK TO REVERSE WHILE IDLING, WHILE I WAS BEHIND THE VEHICLE CLEARING SNOW FROM UNDER MY GARAGE DOOR. IF THE DRIVERS SIDE DOOR HAD NOT BEEN LEFT OPEN AND CAUGHT ON THE SIDE OF THE GARAGE, THE JEEP WOULD HAVE RUN ME OVER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750749August 19, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:AUTOMATIC TRANSMISSION
BRAKE ROTORS ARE PROBLEM NOT CORRECTED BY DEALERS,TRANSMISSON SAME,UNSAFE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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