Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#562855August 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE HAS MOVED OUT OF ITS POSITION WHILE IT IS IN PARK AND KEY WAS OUT OF IGNITION. IN ADDITION, IT OFTEN JERKS LIKE IT IS TRYING TO MOVE FORWARDS OR BACKWARDS WHILE IT IS IN PARK WITH THE MOTOR RUNNING AND WHEN TURNING RIGHT OR LEFT IT MAKES A JERKING MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562846August 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER DROVE INTO DEALERS LOT, PUT THE VEHICLE INTO PARK WITH THE ENGINE RUNNING, AND ALL OF A SUDDEN CONSUMER WAS INFORMED THAT VEHICLE WAS ROLLING BACKWARDS IN THE CONSUMERS DIRECTION, THE CONSUMER THEN TRIED TO STOP VEHICLE, BUT IT DAMAGED TWO PARKED VEHICLES AS WELL AS SUSTAINING DAMAGE TO THE JEEPS BUMPER, CONSUMER STATES THE MANUFACTURER SENT A LETTER STATING THAT IT WAS HER ERROR SINCE THE OWNERS MANUAL STATES TO APPLY THE PARKING BRAKE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562854August 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE MOVED REARWARDS WHILE IT WAS IN PARK WITH THE MOTOR RUNNING DUE TO, PINNING CONSUMER TO LOADING DOCK.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895490August 30, 2001
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING STEERING WHEEL LOCKED UP. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895528August 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE SITTING IN PARK ON A SLOPE VEHICLE JUMPED OUT OF PARK INTO REVERSE AND ROLLED BACK ABOUT 10 FEET. CONTACTED CHRYSLER, AND CHRYSLER RECOMMENDED CONSUMER TO CALL NHTSA TO FILE COMPLAINT, AND CHECK ON RECALL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#895557August 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK BUT RUNNING AND VEHICLE JUMPED OUT OF GEAR INTO REVERSE. DRIVER'S SIDE DOOR WAS OPENED, AND VEHICLE ROLLED OVER DRIVER'S FOOT AND LEG KNOCKED HER DOWN. DEALERSHP WAS AWARE OF PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#895568August 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILURE. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751382August 30, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE CONTACTED JEEP VIA 1-800-992-1997 3 TIMES AND LEFT MESSAGES WITH ERIN @ X7110. SHE RETURNED THE FIRST CALL BUT I WAS UNAVAILABLE. THE SECOND CALL WAS DISCONNECTED AND SHE DID NOT RETURN THE CALL AGAIN. THE THIRD MESSAGE HAS NOT BEEN RETURNED. JEEP HAS REFUSED TO HELP ME IN ANY WAY AND I AM TRYING TO SEE WHAT AVENUES I HAVE THROUGH THE GOVERNMENT. I WOULD APPRECIATE SOMEONE FROM THE NHTSA CONTACTING ME ABOUT WHAT PROTECTION UNDER THE LAW I HAVE. I AM WILLING TO WORK WITH JEEP BUT THEY ARE NOT WILLING TO WORK WITH ME. IT TAKES AN AVERAGE OF 30 MINUTES JUST TO GET THROUGH TO THEIR 800 NUMBER AND THE PERSON WHO IS HANDLING MY ACCOUNT IS NEVER AVAILABLE WHEN I CALL. I WOULD APPRECIATE SOME HELP. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751383August 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VEHICLE SUDDENLY EXHIBITED VIOLENT SHIMMY WHEN APPLYING BRAKES, SURPRISING THE DRIVER, AND CREATING VEHICLE CONTROL DIFFICULTY. DEALER CHARGES $30 JUST TO CHECK FOR POSSIBLE SAFETY DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751401August 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MY JEEP ROLLED UP OVER MY LEFT LEG WHILE STOPPED IN MY DRIVEWAY. I WAS LEAVING THE VEHICLE TO PICK UP MAIL. I SLIPPED AND NEXT I KNEW, THE CARS FRONT DRIVERS TIRE WAS ROLLING UP MY SHOE, LEG AND CAME TO REST ON MY LEFT HIP. THE PARAMEDICS WERE CALLED AND I WAS TAKEN TO THE HOSPITAL. MY CAR SUFFERED NO DAMAGE, I STILL OWN AND DRIVE IT, BUT WITH THE REPORTS I HAVE BEEN READING, I WANTED TO ADD MY STORY. MY COSTS AT THE HOSPITAL WERE @ 500.00. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#895382August 29, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKES ARE APPLIED IT IS HARD TO STEER AND VEHICLE STARTS TO VIBRATE. TO STOP VEHICLE CONSUMER HAS TO EASE UP ON THE BRAKES. DEALER WILL INSPECT VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895398August 29, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE AND STARTED ROLLING BACKWARDS. CONSUMER ATTEMPTED TO STOP VEHICLE, BUT WAS KNOCKED TO THE GROUND. VEHICLE ROLLED ACROSS A STREET AND INTO A NEIGHBORS FENCE. DEALERSHIP DID NOT EXAMINE VEHICLE. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#895441August 29, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED INSIDE OF CONSUMER'S APARTMENT COMPLEX, CONSUMER WAS GOING TO NEWPAPER STAND, AND VEHICLE JUMPED INTO GEAR AND STARTED TRAVELING BACKWARD WITHOUT PRIOR WARNING. DEALERSHIP WAS AWARE OF PROBLEM. CONSUMER WAS ABLE TO JUMP INSIDE OF VEHICLE TO STOPIT. THERE WERE NO INJURIES REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751329August 29, 2001
STEERING: STEERING WHEEL/HANDLE BAR, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAS A CONSTANT PROBLEM W/REVERSE, LOUD NOISE AND ROUGH ENGAGEMENT JEEP STATED IT'S NORMAL TO FACTORY/SPECS. STEERING COLUMN HAS KNOCKING NOISE AND IS LOOSE/PLAY. HAS BEEN REPLACED ONCE. SAME PROBLEM EXISTS WITH STEERING COLUMN & JEEP REFUSES TO FIX. JEEP SAYS IT'S NORMAL TO FACTORY/SPECS THIS TIME. FUEL PUMP HAS BEEN REPLACED DUE TO VEHICLE NOT STARTING DUE TO PRESSURE PROBLEM IN FUEL PUMP. VEHICLE SOMETIMES DOES NOT START AFTER FUEL PUMP REPLACED. JEEP STATES IT'S NORMAL TO FACTORY/SPECS AND REFUSES TO FIX.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751330August 29, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON SEVERAL OCCASIONS PRIOR TO ACCIDENT, ALWAYS UNDER FIVE MILES AN HOUR, I WOULD STEP N THE BRAKE AND THE CAR WANTED TO KEEP GOING. ON THE OCCASION OF THE ACCIDENT, I APPLIED BOTH FEET TO THE BRAKES AND THE VEHICLE DID NOT STOP AND HIT A CHAIN LINK FENCE. AN INVSESTIGATOR FROM CHRYSLER CHECK THE VEHICLE ON 8/29/01 AND INDICATED THAT THE ONLY THING THAT COULD HAVE HAPPENED IS THAT THE ACCELERATOR PEDAL SITS HIGH THAN THE BRAKE PEDAL AND I HIT BOTH AT THE SAME TIME. MY FOOT IS NOT WIDE ENOUGH TO HIT BOTH AT THE SAME TIME. IN A PREVIOUS INCIDENT, I WAS IN PARK , PUT THE VEHICLE INTO REVERSE AND IT LERCHED BACKWARD. THE INVESTIGATOR COULD ONLY DUPLICATE THE SITUATION BY PUTTING HIS FOOT ON BOTH THE BRACK AND ACCELERATOR AT THE SAME TIME. THIS VEHICLE IS UNSAFE AND I AM AFRAID TO DRIVE IT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#751334August 29, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751338August 29, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VEHICLE SHAKES HARD WHEN BRAKING. ALSO, /HAD TO REPLACE FUEL PUMP AT ALMOST 22,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751359August 29, 2001
SEATS
THE DRIVERS SEAT CAME LOOSE. THE BOLTS THAT HOLD IT DOWN TORE OUT FROM THE FRAME. THE SEAT BEGAN TO ROCK AND MADE IT DIFFICULT TO DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562685August 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER PUTTING THE VEHICLE IN PARK THE CONSUMER EXITED THE VEHICLE LEAVING THE DOOR OPEN TO RETRIEVE MAIL FROM THE MAILBOX, WHEN HE TURNED AROUND HE NOTICED THAT THE VEHICLE WAS MOVING REARWARD, THE VEHICLE RAN OVER A MAILBOX BEFORE COMING TO REST AGAINST A HOUSE AND WAS STILL RUNNING, THE GEARSHIFT LEVER WAS STILL IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562687August 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE THE CAR WAS IDLING WITH THE GEAR SHIFT IN IN THE PARK POSITION AND THE DRIVER'S DOOR OPEN THE CAR SUDDENLY WENT IN REVERSE AND THE DOOR HIT THE CONSUMER WHO WAS THEN KNOCKED TO THE GROUND, HER RIGHT LEG WENT UNDER THE CAR ABD WAS RUN OVER BY THE DRIVER'S SIDE FRONT WHEEL, THE CAR CONTINUED IN REVERSE AND HIT A PARKED FORKLIFT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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