Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#750759August 19, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I AM HAVING TO REPLACE ROTORS ON MY JEEP GRAND CHEROKEE FOR THE THIRD TIME IN 30,000 MILES. WHEN I REMOVED THE FRONT TIRES TO ROTATE THEM, I COULD GRAB THE ROTORS AND EFFORTLESSLY MOVE THEM QUITE A FEW CENTIMETERS. I AM IN FEAR OF HAVING A CATASTROPHIC FAILURE AND WILL BE REQUESTING THAT JEEP TAKE BACK MY VEHICLE AND PAY OFF THE REMAINDER OF MY LOAN. I WOULD NEVER HAVE PURCHASED THIS VEHICLE HAD I KNOWN OR BEEN TOLD BY THE DEALERSHIP THAT THERE WAS A MAJOR PROBLEM WITH THE BRAKING SYSTEM. I FEEL JEEP HAS PUT MY FAMILY'S LIVES IN DANGER IN ORDER TO MAKE A BUCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750698August 18, 2001
SUSPENSION:REAR
NOTICED RATTLE IN FRONT SOMEWHERE. TOOK JEEP TO DEALER AT 54,358 MILES. THEY STATED THAT SWAY BAR LINKS NEEDED TO BE REPLACED, HOWEVER, NOT A SAFETY ISSUE. LATER, WAS ON A TRIP AND NEARLY LOST CONTROL OF VEHICLE WHILE DRIVING ON ROUGH ROAD. ENTIRE FRONT END STARTED TO BOUNCE UP AND DOWN AND I THOUGHT A WHEEL HAD FALLEN OFF. GOT VEHICLE STOPPED. THEN IT SEEMED TO DRIVE NORMALLY. I CHECKED TO SEE IF ANYTHING WAS BROKEN AND FOUND NOTHING. NEXT MORNING TOOK TO DEALER IN NEW BRITAIN, CT AND THEY STATED THIS IS COMMON PROBLEM WITH THIS VEHICLE. THEY REPLACED, NOT UNDER WARRANTY, AND NOW SEEMS FINE. I WAS CHARGED FOR LABOR AND MATERIAL - NOT COVERED UNDER EXTENDED SERVICE CONTRACT I PURCHASED. SEEMS LIKE A SAFETY ISSUE TO ME, IF YOU ARE APT TO LOSE CONTROL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750712August 18, 2001
VEHICLE SPEED CONTROL
I WAS BACKING OUT OF MY GARAGE ON 04/21/97 WHEN MY JEEP SUDDENLY ACCELERATED AND CRASHED INTO THE RETAINIG WALL ON THE OTHER SIDE OF THE DRIVEWAY. I REPORTED THIS TO THE DEALER. YHEY CLAIMED TO HAVE INSPECTED MY VEHICLE AND DETERMINED THAT THERE WAS NO MALFUNCTION OR DEFECT. THEY OFFERED TO INSTALL A "BRAKE-PARK" SHIFT INTERLOCK RETROFIT PACKAGE, BUT TOOK NO RESPONSIBILITY FOR THE PROBLEM CLAIMING THAT DRIVER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750729August 18, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE ENGINE WAS IDLING AND THE VEHICLE WAS IN PARK IN THE OWNERS GARAGE. THE DRIVER EXITED THE CAR LEAVING THE CAR DOOR OPEN. THE VEHICLE JUMPED FROM PARK TO REVERSE AND ROLLED BACKWARDS OUT OF THE GARAGE. THE OPEN CAR DOOR FIRST HIT THE DRIVER KNOCKING THE DRIVER TO THE FLOOR, THE THE DOOR HIT THE FRONT EDGE OF THE GARAGE BENDING THE CAR DOOR BACKWARD AND PUSHING THE DOOR INTO THE VEHICLES' LEFT FRONT QUARTER PANEL.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#9002564August 17, 2001
POWER TRAIN, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
FRONT DIFFERENTIALS AND THE REAR DIFFERENTIALS AND PROPELLAR SHAFT HAD TO BE REPLACED, NOW EXPERIENCING LOTS OF STALLING AND ENGINE WOULD DIE WHENEVER COMING TO A STOP, SOMETIME IT SEEMS TO LUNGE FORWARD AND JUST DIE, INSTALLED NEW TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562555August 17, 2001
POWER TRAIN:CLUTCH ASSEMBLY
VEHICLE WAS IDLING IN PARK, WHEN ALL OF A SUDDEN VEHICLE BEGAN MOVING BACKWARDS, VEHICLEL JUMPED OUT OF PARKED AND INTO REVERSE, VEHICLE WAS DAMAGED ALONG WITH CONSUMERS SECOND VEHICLE.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562556August 17, 2001
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EXTERIOR LIGHTING, POWER TRAIN:CLUTCH ASSEMBLY
ALL DASH GUAGES SPIN AROUND, TACHOMETER IS INOPERATIVE AND SPEEDOMETER IS BLANK.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894603August 17, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THIS WILL BE THE THIRD TIME THAT FRONT ROTORS WILL BE REPLACED DUE TO GRINDING NOISE AND SHAKING WHEN APPLYING BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894618August 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE 01 021/INADVERTENT ROLLAWAY IN REVERSE: WHILE PARKED AND IDLING IN A BANK DRIVE, AND WHILE CONSUMER WAS GETTING OUT OF VEHICLE TO PICK UP SOME PAPER WITH THE DOOR STILL OPEN, VEHICLE SUDDENLY SHIFTED OUT OF GEAR INTO REVERSE. DOOR STRUCK ONE OF THE METAL POLES AND DAMAGED DRIVER'S DOOR. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#894637August 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, VEHICLE SPEED CONTROL
VEHICLE LURCHES FORWARD IN REVERSE. DEALER TOOK 6 MONTHS TO FIND A REMEDY. DEALER HAS NO REMEDY FOR VEHICLE POTINTIALLY GOING IN REVERSE. PROBLEM CAN'T BE DUPLICATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894656August 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE 01 021/INADVERTENT ROLLAWAY IN REVERSE: WHILE DRIVING VEHICLE GEAR SHIFT WOULD INTERMITTENTLY JUMP OUT OF DRIVE INTO NEUTRAL. DEALER WAS NOT NOTIFIED AT THIS TIME.*AK CONSUMER STATES THIS IS OCCURRING WHILE THE VEHICLE IS ALREADY IN MOTION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894668August 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE IN PARK TRANSMISSION SHIFT INDICATOR JUMPED OUT OF PARK INTO DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750641August 17, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS SEVERELY WARPED WITHOUT ANY HARD USE OR TOWING. COMMON AND RECURRING PROBLEM FOR THIS VEHICLE. AFFECTS SAFETY IN STOPPING, ESPECIALLY WITH ABS. NEW ROTORS ARE GOOD FOR ONLY A FEW THOUSAND MILES. THERE IS A SERIOUS PART/DESIGN PROBLEM WITH THESE BRAKES. IRONIC SINCE JEEP TOUTED THE BRAKES AS THE BEST IN CLASS IN ADVERTISING. CHYSLER REFUSES TO ACKNOWLEDGE OR ACT ON THIS WIDELY REPORTED PROBLEM. I AM UNABLE TO IDENTIFY A BRAND OF ROTORS THAT WILL STAND UP TO THE VEHICLE DEMANDS WITHOUT WARPING. THERE SHOULD DEFINITELY BE A RECALL ON THESE BRAKES AFTER A FIX HAS BEEN DEVISED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750678August 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CARD HAS SEVERE TRANSMISSION PROBLEM, ERATIC SHIFTING FROM 1ST TO 2ND AND 3RD GEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562549August 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:WINDSHIELD WIPER/WASHER
THE VEHICLE VIBRATES AND PULLS TO THE RIGHT WHEN THE BRAKE IS APPLIED, POSSIBLY DUE TO ROTORS PROBLEM. THE CONSUMER RECEIVED RECALL ON THE SAME PROBLEM AND GOT ROTORS REPLACED. A YEAR LATER THE BRAKE PROBLEM REOCCURED AND THE ROTORS HAD TO BE RESURFACED. HOWEVER THE PROBLEM WAS STILL NOT FIXED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562535August 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING AT HIGHWAY SPEED, VEHICLE WOULD VIBRATE EXTREMLY HARD WHEN APPLYING BRAKES ALMOST TO THE POINT WHERE HE WOULD ALMOST BE THROWN OUT OF VEHICLE IF IT WAS NOT FOR THE SEAT BELT, THE FRONT ROTORS WERE WARPED BADLY, FRONT BRAKES WENT BAD AGAIN AT 17000 MILES, HOWEVER DEALER REFUSED TO REPLACE THEM AS THE WARRATNY ON THE BRAKES HAD EXPIRED, CONSUMER CONTACTED MANUFACTURER AND THEY AGREED TO REPLACED THEM UNDER WARRANTY, CONSUMER IS HAVING PROBLEMS WITH THE BRAKES FOR THE THIRD TIME, THEY ARE BEGINING TO SHOW SIGNS OF WEARING OUT, MANUFACTURER STATED PREVIOUSLY THAT WOULD BE THE LAST TIME OF REPLACING BRAKES UNDER WARRATNY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562539August 16, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THERE WAS A NOISE IN FRONT END OF VEHICLE, CONSUMER WAS INFORED THAT THE NOSIE WAS FROM THE FRONT DIFFERENTIAL AND WAS NOT SERIOUS, HOWEVER AT 60,000 MILES NOISE BECAME WORSE, MECHANIC INFORMED CONSUMER AGAIN THAT IT WAS IN THE DIFFERENTIAL, BUT COULD NOT DETERMINE WHAT IT WAS WITHOUT MAJOR DISASSEMBLY AND TO CONTINUE DRIVING VEHICLE FOR AT LEAST ANOTHER 6,000 MILES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750602August 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE THE ENGINE WAS RUNNING I PUT THE TRANSMISSION IN PARK AND LET THE AUTOMOBILE. IT THEN STARTED TO ROLL BACKWARDS FOR SEVERAL YARDS AND CRASHED INTO A PARKED CAR WITH NO PASSENGERS IN IT. THERE WAS NO ONE ELSE IN MY CAR. I BELIEVE THAT IT KICKED OUT OF PARK INTO REVERSE. I HAVE LEARNED THAT THERE HAVE BEEN SEVERAL INCIDENTS REGARDING THE TRANSMISSION IN JEEP CHEROKEE'S DOING THIS KIND OF THING.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750605August 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKES BEGAN PULSING AND THE VEHICLE SHAKING WHEN STOPPING. IT GOT WORSE EACH WEEK,. I FINALLY TOOK IT IN FOR REPAIRS. 23,000 MILES IS TOO SOON FOR A COMPLETE REPLACEMENT OF ROTORS ON ANY VEHICLE! JEEP SHOULD REPLACE THEM AS DEFECTIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894527August 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER HAD PARKED VEHICLE AND LEFT IT IN PARK, THEN CONSUMER GOT OUT OF VEHICLE, AND VEHICLE WENT INTO REVERSE AND RAN INTO CONSUMER'S GATE BEFORE STOPPING. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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