Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#895315August 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK WITH ENGINE RUNNING VEHICLE JUMPED OUT OF PARK INTO REVERSE, AND ROLLED DOWN A HILL. AFTER VEHICLE CAME TO A STOP GEAR WAS STILL IN PARK. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#751257August 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS STOPPED AND PUT INTO PARK. WHEN MY WIFE GOT OUT OF THE CAR, IT BEGAN TO ROLL BACKWARDS. IT ROLLED ACROSS THE STREET AND HIT A FENCE, CAUSING MINOR DAMAGE TO THE BUMER. SHE TELLS ME THIS IS THE 3RD TIME THIS HAS HAPPENED, BUT ON SEVERAL OTHER OCCASIONS, SHE HAS PUT THE CAR INTO PARK AND FOUND THAT IT DID NOT STAY THERE. SHE WAS STILL IN THE CAR AND WAS ABLE TO JAM THE SHIFT INTO PARK.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#751258August 28, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
MY FRONT DIFFERENTIAL NEEDS A MAJOR OVERHAUL AGAIN. THIS WILL BE THE SECOND. IT WAS REPLACED AT 21000 MILES AND NOW, LESS THAN 40000 MILES LATER IT NEEDS TO BE REPLACED AGAIN. I HAVE CONTACED THE MANUFACTURE AND THEY REFUSE ACKNOWLEDGE ANY TYPE OF DESIGN PROBLEM. SINCE I HAVE EXCEEDED THE MFG WARRANTY, THEY DON'T WANT TO HAVE ANYTHING TO DO WITH ME. I RESEARCHED IN NHTSA AND HAVE FOUND NUMEROUS SIMILAR COMPLAINTS. THIS IS BECOMING COSTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751266August 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHCILE WENT INTO REVERSE AFTER BEING PLACED IN PARK, ROLLED INTO POLE AND DAMAGED DRIVERS DOOR AND DRIVER FRONT QUARTER PANEL. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#751271August 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, VEHICLE SPEED CONTROL
JEEP WAS IN MY DRIVEWAY. MY WIFE WAS PUTTING THE CAR INTO REVERSE WHEN IT, ON ITS OWN, LUNGED BACKWARDS AT MAXIMUM ACCELERATION, KNICKED MY SON WHO JUMPED OUT OF THE WAY, KNICKED ANOTHER CAR IN MY DRIVEWAY, AND SMASHED ACCELERATING BACKWARDS INTO A TREE, TOTALING THE CAR IN THE PROCESS. I KNOW YOU ARE INVESTIGATING 1995-1999 GRAND CHEROKEES FOR THIS DEFECT, BUT YOU NEED TO INCLUDE 1994 MODEL YEAR AS WELL. THERE ARE AT LEAST 23 SIMILAR INCIDENTS FOR 94 JEEPS ON YOUR WEBSITE. I HAVE PRINTED THEM ALL OUT. WE HAD THE CAR INSPECTED BY CHRYSLER AT THE TIME AND THEY CLAIMED DRIVER ERROR. WHAT A TOTAL COVER-UP, AND WE THOUGHT IT WAS OUR FAULT!!*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#751277August 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
IN ADDITION TO COMMONLY REPORTED PROBLEM WITH SHIFTING TO REVERSE FROM PARK, ALSO SHIFTS HARD SOMETIMES/SOFT OTHERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895270August 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK AND IDLING IT JUMPED OUT OF GEAR AND STARTED MOVING BACKWARDS. VEHICLE MOVED APPROXIMATELY 200 FEET BEFORE CRASHING INTO A TREE, CAUSING $2,000.00 + DAMAGE. *AK THE CONSUMERS INSURANCE COVERED THE COST OF THE VEHICLE REPAIRS WHILE THE CONSUMER PAID THE DEDUCTIBLE. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#895283August 28, 2001
VEHICLE SPEED CONTROL
WHILE DRIVING UNDER NORMAL CONDITIONS VEHICLE SURGED AND ACCELERATED UP TO 100 MPH. VEHICLE WAS STOPPED WHEN IT CRASHED TRHOUGH A FENCE AND HIT A TELEPHONE POLE AND TREE. THERE WERE NO INJURIES DURING THIS INCIDENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#895291August 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK AND IT SUDDENLY ROLLED INTO REVERSE. VEHICLE STOPPED BY APPLYING BRAKES. CONSUMER HAS EXPERINCED SAME INCIDENT 3 OTHER TIMES. DEALER STATED THAT TRANSMISSION COULD BE THE PROBLEM, BUT WAS NOT TAKING RESPONSIBILITY FOR REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901217August 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE JUMPED FORWARD WHILE IT IS IN PARK.52-2199-513
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901219August 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE ROLLED BACKWARDS INTO A GAS PUMP WHILE IT WAS RUNNING AND PLACED IN PARK. 15-5426-570
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900411August 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE JUMPED FORWARD WHILE IT IS IN PARK.52-2199-513
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900413August 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE ROLLED BACKWARDS INTO A GAS PUMP WHILE IT WAS RUNNING AND PLACED IN PARK. 15-5426-570
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751196August 27, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 1999 JEEP GRAND CHEROKEE LAREDO HAD A NEW DIFFERENTIAL INSTALL EDAT 15,000 MILES; TWO NEW FRONT ROTORS AT 36,000 AND SHOULD HAVE BEEN DONE WAY BEFORE THIS; BACK BRAKE DRUM CRACKED AT 36,000 MILES; FRONT ROTORS REDONE AGAIN AT 42000 MILES; AND NOW THE MOTOR AT 52,000 MILES. WE HAD NOT INDICATION (NOISE, ETC) OF THE MOTOR GOING, I WAS TRAVELING AROUNG 5-10 MILES PER HOUR TURNING INTO OUR ROAD AND IT FELT LIKE SOMETHING HEAVY DROPPED OUT OF THE VEHICLE, IT SOUNDED LIKE METAL GOING THROUGH A FAN. A PIECE OF THE BLOCK FELL OUT ONTO THE ROAD AND THE PEOPLE AT THE LOCAL DEALER SAID THEY HAD NEVER SEEN ANY THING LIKE IT BEFORE. IT WAS LIKE A BOMB WENT OFF INSIDE THE MOTOR. MY QUESTION -- SHOULD CHYRSLER BE RESPONSIBLE FOR THIS MOTOR, IT WILL BE IN THE RANGE OF $6,000. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751204August 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
HAD VEHICLE IN "PARK" STANDING IN FRONT OF VEHICLE BY GARAGE FOR AT LEAST 5 MINUTES WHEN NOTICED JEEP GOING DOWN THE DRIVEWAY AND CHASED AFTER BUT GOT ACROSS STREET TO TREE ALONG CURB AND CRASHED INTO. JEEP WAS IN "REVERSE" WHEN GOT INTO AND THEN DROVE INTO DRIVEWAY AND WAS ABLE TO RECREATE AFTER CALLING INSURACE CO AND POLICE DEPT. SAT INSIDE PUT IN DRIVE, THEN PARK WITHOUT IT LOCKING COMPLETELY, SAW ORANGE INDICATOR IN WINDOW IN "PARK" AND HAD AIR CONDITIONING RUNNING ALONG WITH RADIO ON. WAITED AWHILE AND SAW IT SLOWLY MOVE DOWN INTO "REVERSE" AND START ROLLING UNTIL I HIT THE BRAKES. THE JEEP DEALERSHIP IN TOWN IS UNABLE TO RECREATE OR SEE A PROBLEM WHEN I TOOK IN TO HAVE THEM LOOK AT OF COURSE BUT I FEEL AFTER SEEING ARTICLES THAT THIS IS A SERIOUS ISSUE THAT SHOULD BE HANDLED BEFORE MORE SERIOUS INJURIES OCCUR.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#895212August 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK PARK WHILE RUNNING AND CONSUMER STEPPED OUT FOR A FEW MINUTES. WHEN CONSUMER RETURNED NOTICED VEHICLE HAD SLIPPED OUT OF PARK AND HAD ROLLED BACKWARDS INTO A CEMENT POST. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#895225August 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN STEPPING ON BRAKES THERE'S A VIBRATION IN VEHICLES PEDAL AND THE WHEELS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895257August 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER'S WIFE PULLED OUT OF DRIVEWAY,GOING FORWARD ,AND HAD TO PLACE AUTOMOBILE IN PARK. GOT OUT OF CAR , MOVED THE OBJECT, AND WHEN SHE TURNED AROUND, AUTOMOBILE WAS MOVING IN REVERSE, HITTING TWO TREES IN PROCESS OF MOVING.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#751134August 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#751048August 24, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
REPLACED BRAKES ONCE AND HAVE SQUEALING WHEN BRAKES ARE APPLIED, ALSO BRAKE PEDAL SINKS WHEN AT A STOP,SPARE TIRE WAS A RECALL BUT NEVER MENTIONED BY CARPOINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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