Jeep Cherokee Service Bulletins (2021)

256 manufacturer communications on file.

• September 17, 2024•Document ID: 11007954

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S228A000017 REV.A

  Date Added:

  September 23, 2024

  Manufacturer:

  DODGE

  Summary

  Battery Drain Suspected or "Identified" From USB or Media Hub

  Associated Products (72)

  2025 Dodge Durango2025 Jeep Compass2025 Jeep Gladiator2025 Jeep Grand Cherokee2025 Jeep Grand Wagoneer2025 Jeep Wagoneer2025 Ram 15002024 Alfa Romeo Stelvio2024 Dodge Durango2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 5500+ 52 more
  Associated Documents

  • DownloadMC-11007954-0001.pdf↗
• August 7, 2024•Document ID: 11006241

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; STRUCTURE:BODY

  Mfr Comm. #:

  23-004-24 REV. A

  Date Added:

  August 13, 2024

  Manufacturer:

  JEEP

  Summary

  "Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses."

  Associated Products (37)

  2024 Dodge Durango2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002023 Dodge Durango2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002022 Dodge Durango+ 17 more
  Associated Documents

  • DownloadMC-11006241-0001.pdf↗
• July 24, 2024•Document ID: 11005320

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  31-001-24

  Date Added:

  July 30, 2024

  Manufacturer:

  JEEP

  Summary

  "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

  Associated Products (50)

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  Associated Documents

  • DownloadMC-11005320-0001.pdf↗
• June 29, 2024•Document ID: 11002805

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  08-153-24

  Date Added:

  July 2, 2024

  Manufacturer:

  JEEP

  Summary

  "Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."

  Associated Products (16)

  2025 Jeep Compass2024 Jeep Compass2024 Jeep Grand Cherokee2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2022 Jeep Cherokee2022 Jeep Compass2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-11002805-0001.pdf↗
• June 27, 2024•Document ID: 11002762

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  18-057-24

  Date Added:

  July 2, 2024

  Manufacturer:

  JEEP

  Summary

  "Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** ● P02EE - Cylinder 1 Injector Circuit Performance. ● P02EF - Cylinder 2 Injector Circuit Performance. ● P02F0 - Cylinder 3 Injector Circuit Performance. ● P02F1 - Cylinder 4 Injector Circuit Performance. **Customers may also comment on one or more of the following: ● Cruise control inoperable. ● Lack of power after being in prolonged heat. ● Engine Stop/Start (ESS) is not working.** This bulletin involves reprogramming the PCM with the latest available software."

  Associated Products (1)

  2021 Jeep Cherokee
  Associated Documents

  • DownloadMC-11002762-0001.pdf↗
• June 25, 2024•Document ID: 11002828

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  S1408000384 REV.F

  Date Added:

  July 2, 2024

  Manufacturer:

  CHRYSLER

  Summary

  "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

  Associated Products (74)

  2025 Dodge Durango2025 Jeep Gladiator2025 Jeep Grand Cherokee2025 Jeep Grand Wagoneer2025 Jeep Wagoneer2024 Alfa Romeo Stelvio2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Durango2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 35002024 Ram 45002024 Ram 5500+ 54 more
  Associated Documents

  • DownloadMC-11002828-0001.pdf↗
• May 8, 2024•Document ID: 11000172

  Other
  SERVICE BRAKES; ELECTRICAL SYSTEM

  Mfr Comm. #:

  97892

  Date Added:

  May 16, 2024

  Manufacturer:

  JEEP

  Summary

  SWITCH - BRAKE

  Associated Products (3)

  2023 Jeep Cherokee2022 Jeep Cherokee2021 Jeep Cherokee
  Associated Documents

  • DownloadMC-11000172-0001.pdf↗
• January 30, 2024•Document ID: 10251875

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  0802824

  Date Added:

  March 18, 2024

  Manufacturer:

  JEEP

  Summary

  Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

  Associated Products (30)

  2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 15002022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee+ 10 more
  Associated Documents

  • DownloadMC-10251875-0001.pdf↗
• January 25, 2024•Document ID: 10251870

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  0802624

  Date Added:

  March 18, 2024

  Manufacturer:

  DODGE

  Summary

  Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

  Associated Products (29)

  2023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 35002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 35002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass+ 9 more
  Associated Documents

  • DownloadMC-10251870-0001.pdf↗
• January 24, 2024•Document ID: 10251867

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  0802524

  Date Added:

  March 18, 2024

  Manufacturer:

  DODGE

  Summary

  Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.

  Associated Products (28)

  2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Renegade2022 Jeep Wrangler2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator+ 8 more
  Associated Documents

  • DownloadMC-10251867-0001.pdf↗
• January 17, 2024•Document ID: 10251854

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS

  Mfr Comm. #:

  2300424

  Date Added:

  March 18, 2024

  Manufacturer:

  JEEP

  Summary

  Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

  Associated Products (36)

  2024 Dodge Durango2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002022 Dodge Durango2022 Jeep Cherokee+ 16 more
  Associated Documents

  • DownloadMC-10251854-0001.pdf↗
• January 10, 2024•Document ID: 10251783

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  S1408000384

  Date Added:

  March 18, 2024

  Manufacturer:

  DODGE

  Summary

  Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

  Associated Products (89)

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  Associated Documents

  • DownloadMC-10251783-0001.pdf↗
• November 21, 2023•Document ID: 10248941

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0824523

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.

  Associated Products (30)

  2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Renegade2022 Jeep Wrangler2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee+ 10 more
  Associated Documents

  • DownloadMC-10248941-0001.pdf↗
• October 25, 2023•Document ID: 10247452

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; AIR BAGS

  Mfr Comm. #:

  S1721000016

  Date Added:

  December 18, 2023

  Manufacturer:

  JEEP

  Summary

  Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.

  Associated Products (3)

  2023 Jeep Cherokee2022 Jeep Cherokee2021 Jeep Cherokee
  Associated Documents

  • DownloadMC-10247452-0001.pdf↗
• October 17, 2023•Document ID: 10247479

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0823023

  Date Added:

  December 18, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.

  Associated Products (30)

  2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 15002022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee+ 10 more
  Associated Documents

  • DownloadMC-10247479-0001.pdf↗
• October 14, 2023•Document ID: 10247439

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S238A000048

  Date Added:

  December 18, 2023

  Manufacturer:

  JEEP

  Summary

  Radio Reset After Clock Adjustment

  Associated Products (18)

  2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Wrangler2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Wrangler2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Gladiator2021 Jeep Wrangler
  Associated Documents

  • DownloadMC-10247439-0001.pdf↗
• September 20, 2023•Document ID: 10244356

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  9100229

  Date Added:

  October 30, 2023

  Manufacturer:

  CHRYSLER

  Summary

  LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

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  Associated Documents

  • DownloadMC-10244356-0001.pdf↗
• September 15, 2023•Document ID: 10248509

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  9100226

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

  Associated Products (87)

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  Associated Documents

  • DownloadMC-10248509-0001.pdf↗
• September 15, 2023•Document ID: 10248508

  Service Bulletin/Repair Instructions
  VISIBILITY:WINDSHIELD WIPER/WASHER

  Mfr Comm. #:

  9004542

  Date Added:

  January 8, 2024

  Manufacturer:

  JEEP

  Summary

  Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.

  Associated Products (6)

  2023 Jeep Grand Cherokee2023 Ram 35002022 Ram 35002021 Jeep Cherokee2021 Jeep Grand Cherokee2021 Ram 3500
  Associated Documents

  • DownloadMC-10248508-0001.pdf↗
• September 15, 2023•Document ID: 10244348

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING

  Mfr Comm. #:

  9100226

  Date Added:

  October 30, 2023

  Manufacturer:

  JEEP

  Summary

  Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

  Associated Products (86)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica+ 66 more
  Associated Documents

  • DownloadMC-10244348-0001.pdf↗