GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11536279August 3, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2015 GMC Yukon XL. The contact stated while driving at various speeds, messages indicating the side detectors and front Camera failure, and other unknown messages were displayed. The contact stated that the instrument cluster, the instrument panel and the infotainment system turned off. The contact was able to drive to the residence; however, upon pressing the Push to Stop button several times to turn off the vehicle, the vehicle failed to turn off. The contact stated that she opened the hood and disconnected the fuse connected to the engine, and the vehicle turned off. The contact stated that the failure mainly recurred when driving a 25 miles distance. The vehicle was taken to the dealer, where it was diagnosed that both side detection safety modules and harness had failed, and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the manufacturer advised the contact that they could not assist in covering the repairs. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535388July 30, 2023
UNKNOWN OR OTHER
Transmission is shaking when I start driving.!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533642July 21, 2023
SERVICE BRAKES
Truck keeps saying to service trailer braking system and won't start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533199July 19, 2023
AIR BAGS
Takata Recall. The contact owns a 2014 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, AutoNation Buick GMC West (16400 W Colfax Ave, Golden, CO 80401), were contacted and informed the contact that the parts to repair the vehicle were on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533279July 19, 2023
ENGINE
I have a 2017 Yukon XL with 80,000 miles on it. Last year I was driving on the highway with my kids when it began to lose power and failed to accelerate. The issue was in the engine and I had to replace the entire engine for $8000 because it was barely past the warranty. Now one year later the car began to jerk and not shift while on highway and it is the transmission that is going to be replaced for $6000. The 2017 Yukon XL is a lemon and very dangerous for drivers. I spent $45k and should not be replacing the engine and transmission withing 6 years of it's age. Reading online these are common issues putting lives at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532906July 18, 2023
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
The 2022 Yukons were sold without certain parking sensors installed, with the promise of a retrofit as soon as the sensors were available. I purchased this vehicle in May 2022, and am still waiting on a parking sensor retrofit. I have called GMC several times about this chip, and have been told they're still waiting, even though they continue to produce additional vehicles. I bought the vehicle with the expectation that the parking sensors would ultimately be repaired; how long will you allow GMC to delay these retrofits?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11532440July 15, 2023
ENGINE
When accelerating the car starts bucking, after driving some more shakes like going over speed bumps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532494July 15, 2023
ENGINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Driving towards the bank and suddenly the truck turned off … no warning nothing it turned off while operating .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531044July 8, 2023
EXTERIOR LIGHTING
The brake lights intermittently come on and off. Not reliable and the entire assembly has to be replaced per light in order to work. Sometimes if you hit a bump it will work for a bit then go back out. They have been removed, cleaned, but there is no way to fix them without replacing them. This is a known problem with GMC and they will not warranty or recall this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528739June 25, 2023
FUEL/PROPULSION SYSTEM
Vehicle without any warning quit running, had to be towed, 19,400 miles on vehicle. could have had a wreck since I was on a heavily traveled 4 lane highway. Dealer Heyward Allen in Athens Ga. determined that it was the fuel pump and is on national backorder. This would tell me that there are other vehicles with this issue. There was another recall for these types of vehicles that could have also included this one N212332040. GMC could not answer why my vehicle was not included in the recall. GMC has of today done nothing about this issue except to say that the NHTSA issued recalls and they did not. Would not even take responsibility for manufacturing the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527549June 17, 2023
EXTERIOR LIGHTING
This is a common issue that is not being resolved by GM. First one, now BOTH of my rear tail lights are malfunctioning due to manufacturing defects. This is a well publicized problem and I feel that GM should be responsible for continuing to ignore the issue. Replacement tail lights are approximately $750 each. There are many businesses that have sprung up solely to repair these tail lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527296June 15, 2023
EXTERIOR LIGHTING
Tail lights are very inconsistent of working or not working. Sometimes they work but most times they don't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526389June 10, 2023
UNKNOWN OR OTHER
We were driving on the freeway and our sunroof unexpectedly exploded. I didn't see any rock or object. It caught us all off guard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525349June 5, 2023
ELECTRICAL SYSTEM, ENGINE
Pressed the air condition button and engine turned off while driving. Vehicle engine knocking and engine shaking. Will not go over 30 miles an hour Take it to the dealership and all they say is it's the air filter. Engine light turns on Traction control light stays on Warning of decrease engine speed Engine not shifting properly High rpm's Dealer says there's nothing wrong
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525020June 2, 2023
AIR BAGS, ELECTRICAL SYSTEM
The suv shown safety message, it was diagnosed with airbag not deployed. This is very important specially for the rear backseat. GMC doesn’t want to be responsible and makes customer pay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523898May 25, 2023
SERVICE BRAKES
Trailer brake service malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523738May 24, 2023
ENGINE
The engine started making a ticking sound a few days after thanksgiving. I made an appointment with the dealership but they couldn’t take it in for 3 weeks. The day before my appointment I was driving on the highway and the lifter broke which caused the camshaft and a few other parts to break causing sudden lose of power and severe shaking. The parts for the repair were back ordered and it took about 5 weeks to get my vehicle back. About 7 weeks later I started the car in the driveway and it again had lose of power and severe shaking. The parts that were replaced in January failed and ruined the whole engine. There is a 6 month back order on this engine. It has been sitting at the dealership for almost 2 months already. Both incidents I believe had the potential to cause an accident if I were driving with cars close behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523259May 22, 2023
EXTERIOR LIGHTING
One rear brake light was intermittently malfunctioning even though the vehicle only has 80,000 miles and is a 2017 model. Upon researching online, I saw that 2015 and 2016 models were recalled for this. 2017 was given a limited term to have the vehicle fixed IF they were experiencing the issue. I was not experiencing the issue at the time, so I was responsible for a large chunk of the cost of repairing the light through the dealer at GMC. GMC did inspect the vehicle. The company was made aware of the problem. The dealer discussed it with them and they agreed to pay half as a "favor" basically to have the rear light replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521972May 15, 2023
EXTERIOR LIGHTING
Brake lights intermittently don't work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521975May 15, 2023
SERVICE BRAKES
When backing down a boat ramp for a day on the lake I experienced extremely high rake pedel effort and abs engaging with no wheel slip for skid. In order to keep the vehicle from going into the lake I had to apply the parking brake. No warning lamps illuminated. The dealer states it is a faulty vacuum pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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