GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11572380February 16, 2024
ENGINE, POWER TRAIN
Merging onto highway and my car would not get up any speed . Was almost crushed by a tractor trailer. If I hadn’t had a long merge lane I could have been killed . Apparently my transmission failed. This is certainly a safety issue . Your car should not just quit! .called dealer and they said the problem is known but gmc is not doing anything about it! Please help 75,000 $ car should last !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572416February 16, 2024
SEATS
Riders with long hair is getting caught in the "DENALI" emblem embedded in the seat back of the front seats. This has been addressed with a GMC dealer and they stated the seat emblem is within specs as they put it. This is noted on the attached work order regarding this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572130February 15, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2007 GMC Yukon XL. The contact stated that upon starting the vehicle, she became aware that the light was not functioning on the instrument panel. The contact was not able to see any warning lights on the instrument panel. The vehicle was taken to the dealer, who was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570670February 7, 2024
ENGINE
The 'active fuel management/displacement on demand' lifters failed and caused the engine to run very poorly with a significant lack of power. This occurred while driving and could have caused a crash before I was able to get off the road and out of the way of traffic. The problem was diagnosed and confirmed by an independent repair shop. The vehicle had to have the camshaft and all valve lifters replaced, as well as several valves that were damaged in the failure. The total cost to repair was just over $9000. The failure also caused the catalytic converters to become clogged, resulting in even further loss of power from the engine. There were no warning lamps or symptoms prior to the failure. It occurred suddenly as I was driving down the road. Searching online reveals this seems to be a common problem with GM 5.3 and 6.2l engines from 2010 onward. GM is aware of the issues and refuses to assist in any way. Their only response is that the vehicle is "Out of warranty". The failure is caused by a design defect in the AFM/DOD system that starves the lifters of oil, resulting in lifter failure and damage to the camshaft and valves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566196January 18, 2024
ENGINE
The vehicle shuts off when driving in stop and go conditions but not related to the auto stop function. A message across the dash appears “Please push start button”. This has happened more than once but there are no check engine lights or anything else appearing on the dash. The vehicle just keeps shutting off without any warning or pressing anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565828January 16, 2024
FUEL/PROPULSION SYSTEM, ENGINE
I was driving on a normal local highway and my car started to slow and an indicator to 'press start' to restart the engine came up. I tried to do that and the engine wouldn't turn over. My car sputtered to a stop during rush hour traffic as I was able to drift over to side of the road. The car wouldn't start after that, waiting for 10-20 minutes and re-trying wouldn't work either. I had to have it towed and am now awaiting a fuel pump module that is on back order. No warnings to me that it would happen and I fear that this could have happened on the highway at high speeds, causing a crash. My car is a large SUV that takes a lot to stop, the car just sputtering and dying is unacceptable. I see my car wasn't included in the recall of this issue back in 2021, but I believe it was manufactured during the impacted window and I took deliver in May of 2021 of the new car. I think more cars should be recalled to prevent this from happening to other people. Very scary when it happens and the alternative situations it can happen in, especially for such a large vehicle that typically is carrying multiple passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565628January 15, 2024
ENGINE, POWER TRAIN
This car had catastrophic engine failure due to the lifters, push rods and camshaft. This car make and model and engine type is notorious for these specific parts to malfunction. This could have left myself and my children stranded on the interstate. The vehicle has been inspected by a certified master technician with ASE training. They confirmed that these parts are a common issue with these cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565155January 12, 2024
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2016 GMC Yukon XL. The contact stated that while stopped at a red light and depressing the accelerator pedal, the vehicle jerked and jumped forward. There was a loud sound coming from the engine. The accelerator pedal was depressed but the vehicle failed to accelerate above 5 MPH. The check engine warning light was illuminated. The contact veered to the side of the road. After several attempts, the vehicle restarted. The vehicle was taken to the local dealer, where it was diagnosed that there was a misfire on the lifter in cylinders #1 and #7. The vehicle was not repaired. The dealer informed the contact that the warranty coverage was declined. The manufacturer was contacted and declined a buyback. No assistance was provided. The failure mileage was approximately 96,891.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564278January 8, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving in a parking lot, due to the design of the cruise control set switch, it is very easy to unintentionally set the adaptive cruise control. Specifically, when maneuvering in a parking lot at low speeds (below 5mph) and allowing the wheel to return to center by spinning in your hands, the cruise control switch which is a dial/lever that sticks out beyond the surface of the wheel, catches on your hand and engages the cruise. This sets the cruise control target speed to a 15 MPH even if you are currently going slower than that. The vehicle then accelerates on its own at a fairly aggressive pace to get up to 15mph. You can of course hit the brakes and cancel the cruise control, but in a tight parking lot scenario this unintended acceleration could easily cause you to strike another vehicle, obstacle, or pedestrian. The cruise control on this vehicle is enabled by default on start up and the single action of hitting the set switch/dial engages the cruise and accelerates sharply even if you had not previously used cruise in that ignition cycle. This seems like a stupid design and dangerous, and would be very easy to fix with a software update to not let the cruise become enabled below 15mph. We did not have the dealer investigate because this appears to be the normal operation of the cruise control system. There were no unusual warning lamps. This has happened several times and also has happened to my wife while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563782January 5, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
I was driving and n the freeway around 70 miles and " TRAILER Brake SERVICE" message appears on the dash board screen We don't pulling nothing on that time and normally we don't use this car for pulling, the other message appears several times is very frustrating. I am the guy in charge for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562155December 27, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Breaking system engages at high-speed for no reason. Very scary incident Breaking system engages at slow speed also for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561007December 19, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving down the interstate at 70mph and it randomly slams on the brakes. At about 45mph it let's loose and speeds back up. There's never anything in front of the car and it does it a few times a week. Usually throws everything on the floor that was on the seats and scares the hell out of anyone inside the vehicle. Waiting for it to do it with a semi behind us that can't stop as fast!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560465December 16, 2023
ELECTRICAL SYSTEM, ENGINE
Like many other complaints..when your driving and accelerating it jerks and try’s to change gears ect. Most recent issue is the temperature sensor went out and my fan was running on full speed. Well I got it fixed and within 2 months it has gone out again! Lastly, the paint on the hood and roof. When I bought the dealership fixed the hood and yet again it’s failing again..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559193December 8, 2023
SEAT BELTS
The contact owns a 2016 GMC Yukon XL. The contact stated that while driving at an undisclosed speed, the rear passenger's side seat belt inadvertently tightened around her daughter's stomach. The contact's daughter pressed the seat belt button and unlatched the seat belt; however, she was unable to remove the seat belt because it seized around her stomach. The contact had to cut the rear passenger's side seat belt to release her daughter. The contact's daughter sustained marks on her stomach from the seat belt, but no medical attention was received. The vehicle was taken to the dealer, where the contact was offered a discount on the replacement of the rear passenger's side seat belt. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11557861December 1, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
The contact owns a 2012 GMC Yukon XL. The contact stated that while in a parking lot, the contact attempted to shift the vehicle into drive however, the transmission failed to shift into gear. The contact stated that the gear shifter cable had detached. There were no warning lights illuminated. The contact called the dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 248,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556452November 22, 2023
POWER TRAIN
The contact owns a 2019 GMC Yukon XL. The contact stated while driving at an undisclosed speed, he heard an abnormal sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a general failure with the transmission. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, who again diagnosed a general failure with the transmission, and informed the contact that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555277November 15, 2023
ELECTRICAL SYSTEM
Trailer service alert
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554898November 13, 2023
STEERING, ENGINE
My engine went out, and I had to have it rebuilt. There was a check engine light on. My steering goes out and in without warning while driving. I have talked to the dealership, and they stated that all safety recalls were done on my vehicle. My safety and those of others were put at risk when the steering failed. I almost crashed my vehicle in traffic. There were no warning messages prior to the failure. I did see that there was a recall in 2019 and the dealership will not inspect the vehicle without payment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553591November 4, 2023
SUSPENSION
I own a 2018 GMC Denali, Yukon XL SUV, with 67k miles. While towing our 24’ Airstream (weight 4400 lbs) the vehicle excessively bounced in the air several times on a flat pull on I-80 in Northern Ca. I took it to three mechanics who told me that the front magnetic and rear air shocks had all failed and were leaking oil. The best price that we could secure for replacement is $2500. Each mechanic commented about the frequency of this type of failure with GMC and stated that this should be a recall because of the risk of trailer detachment/failure. I’ve owned dozens of vehicles in my lifetime (age [XXX]) and have never replaced a set of shocks before. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553001November 1, 2023
VISIBILITY/WIPER
The contact owns a 2021 GMC Yukon XL. The contact stated while driving 40 MPH during a rainstorm, the front windshield wipers suddenly failed operate, causing the contact to pull over to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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