GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11507852February 17, 2023
STRUCTURE:BODY
front grill is the Vader chrome and it is peeling off, GM told me there is nothing that can be done and this is a well know issue and is all over the forms. This is due to poor manufacturing quality. A car this expensive should not be having these issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507687February 16, 2023
SUSPENSION
The front struts are going out on these vehicles. I know of another one that had the same issue and only had 38,000 miles on there Denali. This issue makes the front of the vehicle very stiff. Which when we were on the interstate and every time we hit a bump or a bridge crossing it would almost take the steering wheel right out of your hands. I live In Minnesota, and with the weather we have here, it was a very scary drive home with my family. I took it to my certified repair shop and they told me that I’m the 3rd one that they have seen with this problem. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507422February 15, 2023
ENGINE
The contact owns a 2017 GMC Yukon XL. The contact stated while driving approximately 70 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the cam shaft, manifold, and lifters needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507228February 14, 2023
ENGINE, POWER TRAIN
The contact owns a 2021 GMC Yukon XL Denali. The contact stated that while driving at 70 MPH, the transmission unexpectedly downshifted into neutral (N). The vehicle was taken to the dealer, where a test drive was performed and the failure recurred. The vehicle was towed back to the dealer, where it was diagnosed with internal engine failure and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,204.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506455February 9, 2023
SEATS
I purchased a 2022 Yukon XL and much to my surprise the third bench seats do not have carseat Latch/anchors. I am unable to get my third carseat in the third row due to this major oversight on GM's behalf. I called customer service at GM and wasn't able to get anywhere. Was told to file a request for a recall with NHTS, however they told me they cannot recall something that GM decided not to include with the build of this vehicle. I have owned other SUVs with third row anchors, no issue however this one for whatever reason does not include them. It only has the one on the back of the seat which does nothing for keeping the carseat base secure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504005January 27, 2023
FUEL/PROPULSION SYSTEM
My vehicle lost power while driving on the highway. It was later determined that the fuel pump controller module required replacement. Losing power while driving 65 mph was not enjoyable or safe. The GMC Dealer Service department made the assessment, replaced the module, and the vehicle is now in my possession and functioning as normal. Once I was able to pull over there was a service light. One note... it appears that this Safety recall N212332040, covers my issue. When searching the database with my VIN, this recall did not come up, or was I ever contacted. I am submitting this to make sure that a broader search is performed for this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503089January 23, 2023
POWER TRAIN
The transmission begin to cause the vehicle to shudder and shake. This caused shifting problems that cause the vehicle to be unable to safely drive down the road. We have confirmed with a mechanic that has seen and fixed this same issue multiple times. Causing the transmission to need to be replaced. This is due to the issues that many vehicles like this one that continues to be a problem. This issues has caused my vehicle to be unable to accelerate and has caused it to stop in the road. This is very unsafe and needs to be fixed for all those with this similar vehicle so no one is severely injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502283January 17, 2023
UNKNOWN OR OTHER
1. Torque converter and currently at the GMC dealership right now. 2. failed to acceralate and runs backwards on hills if you brake at a light; stuttering between first and second gear. Hesitate to stop at lights, jerks very hard after delayed take off after braking at light. 3. Confirmed by the GMC dealership 4. Others, inspected by GMC dealership 5. None, no engine light or never seen on inspection equipment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502286January 17, 2023
AIR BAGS
The vehicle has 22,000 miles on it and is under warranty. The airbag light indicating a malfunction stays on. The vehicle has been to the dealer 2 different times. The dealer indicates the factory(GMC) is working on the problem but has no solution at this time. Researching I have found this to be a problem for years not just the 2021 model. I have asked the questions: do my airbags still work in a collision? Can the airbags inflate by mistake? I’m a grandfather and have young children in the car. Are they safe? No one will give me a firm answer. Know what if I want to sell the vehicle? Can’t do it? Someone needs to make GMC accountable. Peoples lives are at risk with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500264January 5, 2023
POWER TRAIN
The contact owns a 2017 GMC Yukon XL. The contact stated that while at a stop, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle was jerking while driving forward at a slow speed. The contact was able to drive the vehicle to the dealer where the vehicle remained. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498483December 21, 2022
EXTERIOR LIGHTING
Ligths seal are defective Wich cause failure because humidity create corrosion on main light board and lights suddenly stop working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498101December 19, 2022
POWER TRAIN
Without warning my 2016 Yukon Denali jerked so forcefully into drive it felt like we were hit from behind. It went into gear and sped into intersection and stalled. We were almost hit. This is a huge problem with2016 GMC's and they are aware of it. It is the 8 speed transmissions that are causing this. They refuse to help get it fixed. I think they should be forced to! I will be out thousands if I can even find a shop that can get that transmission., They are back ordered because so many failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497338December 13, 2022
UNKNOWN OR OTHER
The dashboard from the air back recall broke and there’s is no recall for it witch there should be because when that air bag goes off it could send parts of the brittle dash into the passenger
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496505December 7, 2022
SERVICE BRAKES
This vehicle was purchased on 7/05/2019 with miles 52,000 and the TRAILER BREAKE SYSTEM has gone bad 2 times already and I haven’t never used the trailer hook for anything is just so expensive to fixed it and goes bad again and all part we’re purchased from the dealership even the dealer said is a manufacturer error and this will keep happening because is manufacturer error was not designed correctly as a consumer I feel that I shouldn’t be paying for their mistake GMC should do recall and get this issue fixed as soon as possible and fixed it 2 times I have been at the dealership to get this issue fixed and I’ll probably be back again to get fixed and like mentioned is not cheap to fixed please do something about this matter I’ll gladly appreciate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495487November 30, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
My vehicle Has a Service Trailer Brake System notification in my dash that dings as well. It does it on cold mornings with no trailer attached. I don’t trailer often.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494751November 23, 2022
POWER TRAIN
Transmission failed with no symptons. No indications of potential issues prior. All recommended service checks done with vehicle, oil changes etc... 75,026 miles. Pulled up to a red light in heavy traffic and transmission would not engage. No forward, reverse, or in Low 1. Tried 4 wheel and 2 wheel drive. Nothing. Yukon 2017 XL SLT model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494346November 21, 2022
VEHICLE SPEED CONTROL, STEERING, ENGINE
Thr lifters shut down the engine and caused it to completely turn off the vehicle while in motion. It is available for inspection. Has not been confirmed by dealer. The code read cylinder 1 misfire but the lifters were not functional. The seizure of the engine and full stop of the vehicle while in motion nearly caused a 3 car pile up and a close collision into a fire hydrant as the steering locked and emergency brakes were not functional. There was no other warning lamps or messages offered prior to the shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494221November 19, 2022
VISIBILITY:WINDSHIELD
Not sure if this is the correct raea to notify regarding this incident. I had windshield replaced by Safelite Auto Glass in Cadillc Mi.After the service the technician said he calibrated everything and all is fine. Upon my initial driving after the windshield service the vehicle engine light was flashing and the display was telling me the advanced collision and lane departure warning systems were inoperable. Additionally the vehicle would not accelerate. The vehicle could not be driven safely. I contacted Safelite in Cadillac Michigan the next morning and was initially told the warnings have nothing to do with the service they performed and they do not have to do anything to help me. The manager advised that they ran 3 scans with their equipment and all scans came out good. The manager is saying that confirms everything was OK. I see that as an admission of something being wrong since the technician ran 3 scans. Why run additional scans if all is good. What he was seeing is that the vehicle was displaying warning lights and was not running properly. That is why he kept running scans over and over. Even after 7 scans now they are still saying it's not their problem. Obviously their equipment is incapable of calibrating the new windshield to the vehicle. Additionally they have caused a problem within the engine control module by hooking up faulty electronic device. The vehicle is inoperable. Additionally Safelite knows that they are incapable of performing windshield replacement on this vehicle. The technician no more than left my driveway and I received a text from Safelite saying: "Modifications to your vehicle may cause your advanced safety systems to not function a intended" That is admission thjat Safelite knows they are incompetent in this matter. The windshield is in of the most important safety feature in a vehicle. It is unacceptable the an industry leading automotive aftermarket company is continuing to operate this way. Please look into this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493755November 16, 2022
ENGINE
Auto stalled in the middle of the road without any warning light causing life threatening incident auto only has 8000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492850November 9, 2022
UNKNOWN OR OTHER
Trailer brake system keeps beeping and nothing is wrong, had it checked out several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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