GMC Yukon XL Complaints
2,896 consumer complaints on file.
- #10002880January 17, 2003UNKNOWN OR OTHER
OUR YUKON XL HAS A SEVERE REVERBERATION INSIDE THE CABIN THAT IS ACCENTUATED WHEN GOING OVER BUMPS OR ACCELERATING UP HILLS. WE HAVE GONE TO THE DEALER TWICE AND THEY ARE CURRENTLY CLAIMING THAT IT IS BECAUSE THE CABIN IS SO LONG. AFTER 15 MINUTES IN THE VEHICLE IT BECOMES ANNOYING TO INTOLERABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10002611January 13, 2003VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE HEATER DID NOT WORK. I DID NOT REALIZE THAT UNTIL IN THE HIGHWAY. THE OUTSIDE TEMPERATURE WAS 29 DEGREES (F). I WOULD NOT HAVE BEEN ABLE TO DEFROST THE WINDSHIELD IF IT WERE NEEDED (WHICH COULD IMPAIR DRIVING). I CALLED ON-STAR TO DIAGNOSE THE PROBLEM WHILE I WAS DRIVING AND THEY DETERMINED THERE WERE PROBLEMS IN THE SYSTEM AND SUGGEST ME TO SEE THE DEALER. LATER ON IN THE SAME DAY, THE HEATER WORKED (ONLY ON THE DRIVER''S SIDE) AFTER THE CAR PARKED TWICE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10002613January 13, 2003TIRES
FIRESTONE TIRE WITH 10,571 MILES ON IT SHREDDED. P265/70R16 IIIS M/S INSTALLED ON 2002 GMC YUKON XL
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000939January 11, 2003ELECTRICAL SYSTEM
PURCHASED USED YUKON XL ON 10.17,02, ON JAN 6,2003 COMPUTER MODULE HAD TO BE REPLACED, CHEVY DEALER WANTED TO REPLACE IT FOR $800 PLUS LABOR, AFTER NEGOTIATIONS THE FINAL PRICE WAS $465, I HAVE AN EXTENDED WARRANTY WHICH OF COURSE DOESN'T COVER THE COMPUTER MODULE....IN TWO YEARS THE MODULE NEEDED REPLACEMENT? THE COMPUTER MODULE IS THE MAJOR PART, I DON'T LIKE THIS TRUCK, I WAS STUCK AND EVEN RECEIVED A TICKET BECAUSE IT WAS ON A SUNDAY NIGHT AND COULDN'T GET IT TOWED UNTIL MONDAY MORNING.....I THOUGHT THIS WOULD BE A DEPENDABLE CAR, WAS I MISTAKEN OR WHAT......TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10002043January 6, 2003ELECTRICAL SYSTEM
CONSUMER STATES THAT INSTRUMENT PANEL GETS EXTREMELY HOT DURING NORMAL VEHICLE OPERATION. CONSUMER CONCERNED ABOUT POSSIBLE FIRE HAZARD. PH COMPUTER MODULE WAS REPLACED AND THE INSTRUMENT PANEL IS NO LONGER HOT. MODULE ALSO CAUSED NO START CONDITION. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #770720December 11, 2002TIRES
AFTER OWNING MY 2002 GMC YUKON XL, I NOTICED UNEVEN TIRED TREAD WEAR AT ABOUT THE 5000 MILE MARK. WHEN MY VEHICLE WAS TAKEN INTO THE CARRIAGE MOTORS COMPANY SERVICE DEPARTMENT FOR MY VEHICLE'S 7500 SERVICE, I MENTIONED MY CONCERN FOR MANNER IN WHICH MY TIRES WERE WEARING. BOTH THE FRONT AND BACK TIRES HAD THE SAME TIRE WEAR SINCE THEY HAD BEEN ROTATED AT 5000 MILES. THE TREAD WEARS UNEVENLY ON THE INSIDE OF BOTH THE FRONT TIRES, CAUSING EXCESSIVE TIRE NOISE FROM INSIDE THE CABIN AND MORE IMPORTANTLY, THE VEHICLE PULLS FROM SIDE TO SIDE. MOST NOTEABLY RIGHT AFTER THE TIRES ARE ROTATED. I HAVE SINCE COMPLAINED ON NUMEROUS OCCASSIONS TO CARRIAGE MOTORS AND EACH TIME WAS GIVEN THE RESPONSE THAT IT IS NORMAL TIRE WEAR FOR A GMC YUKON. SECOND OPINIONS WERE SOUGHT FROM DIFFERENT TIRE DEALERSHIPS IN THE TEMECULA AREA, WITH ALL STATING THAT IT IS NOT NORMAL. MY CONCERN IS FOR MY WIFE AND THREE CHILDREN, AS MY SPOUSE IS THE PRIMARY DRIVER OF THIS VEHICLE. THE VEHILCE HANDLES VERY POORLY ON THE FREEWAY AND MOST RECENTLY, HAVING RECEIVED SOME RAIN IN OUR LOCAL AREA, I WAS ALARMED AT HOW POORLY THE VEHILCLE HANDLED ON THE WET ROADS. A LOCAL TIRE COMPANY IN MY AREA STATED THAT MY TIRES ON NOT CONTACTING PROPERLY WITH THE ROAD, WHICH RESULTS IN POOR HANDLING. IN ADDITION, THE CARRIAGE MOTOR COMPANY STATED THE REASON FOR THE MANNER IN WHICH THE TIRES WEAR FOR "YUKONS" WAS THE DESIGN BY GMC IN AN ATTEMPT TO MAKE A SMOOTHER RIDE FOR THIS VEHICLE. I AM SEEKING THE NHTSA ASSISTANCE IN THIS MATTER AS I HAVE EXHAUSTED ALL EFFORTS WITH THE CARRIAGE MOTORS AND GMC CUSTOMER ASSISTANCE. IF YOUR AGENCY IS UNABLE TO ASSIST ME PLEASE DIRECT ME TO THE APPROPRIATE AGENCY THAT WILL PROVIDE ASSISTANCE IN THIS MATTER. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #770202November 27, 2002VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
FRONT HEATER ONLY OPERATES AT FULL TEMPERATURE SETTING 82 DEGREES. OTHERWISE, THE HEATER IS BLOWING COLD AIR, ABOUT THE OUTSIDE AIR TEMPERATURE. THE ONLY WAY TO REGULATE INSIDE TEMPERATURE IS TO SET AT 82 DEGREES, THEN TURN SYSTEM OFF UNTIL THE CABIN IS COLD, THEN TURN HEATER BACK ON, ETC. THIS NEEDS TO BE DONE EVERY FEW MINUTES, CAUSING CONSTANT DRIVER DISTRACTION. DEALER IS ADVISING GM TECH CENTER IS STATING THE SYSTEM IS OPERATING AS DESIGNED. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #770077November 24, 2002TIRES
NO SUMMARY. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #768081October 4, 2002SEATS:FRONT ASSEMBLY:RECLINER
WE DID NOT NOTICE THE MISSING LATCH SYSTEM FOR CHILD SEATS UNTIL VERY RECENTLY WHEN WE BECAME GRANDPARENTS. OUR SON'S 2001 CHEVY SILVERADO HAS THE SYSTEM AND OUR NEWER 2002 YUKON XL DENALI OWNERS MANUAL STATES CLEARLY THAT THIS VEHICLE IS EQUIPPED WITH THE NEW AND IMPROVED LATCH SYSTEM. IT'S NOT THERE! NO LOWER ATTACHMENT POINTS ARE INCORPORATED IN THE OPTIONAL BUCKET SEATS WHICH GM CHARGED US EXTRA FOR. WHY DOES IT COST EXTRA TO GET LESS SEAT AND THEN GET RIPPED OFF ON THE NEW CHILD SAFETY SEAT ATTACHMENT SYSTEM? MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #567178August 21, 2002PARKING BRAKE
EMERGENCY BRAKE DOES NOT WORK PROPERLY, VEHICLE HAS FAILED THE SAFETY INSPECTION TWICE. MANUFACTURER INFORMED CONSUMER THAT DEALER ADJUSTED EMERGENCY BRAKES TO THEIR SPECIFICATIONS, AND NOTHING ELSE WOULD BE DONE.*JB ....*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8016698August 20, 2002VISIBILITY:WINDSHIELD
WEATHER STRIPPING BETWEEN DRIVER'S FRONT DOOR AND REAR PASSENGER'S DOOR ALLOWS WATER TO SEEP INTO VEHICLE. PLEASE PROVIDE ADDITIONAL INORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #566427July 8, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, AIR BAGS
WHILE THE CONSUMER WAS DRIVING THE ABS BRAKE PEDAL GOES TO THE FLOOR WITHOUT WARNING RESULTING IN TOTAL BRAKE LOSS. *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #566011June 5, 2002AIR BAGS:FRONTAL
ATTORNEY IS WRITING ON BEHALF OF CLIENTS, WHILE DRIVING 40MPH IN RAINY AND FOGGY WEATHER, VEHICLE RAN OFF THE ROAD HITTING AN EMBANKMENT WITH THE FRONT OF THE VEHICLE AND THE AIR BAGS DID NOT DEPLOY. DRIVER'S FACE STRUCK STEERING WHEEL SUSTAINING FACIAL INJURIES. INSPECTION OF VEHICLE FOUND THAT A COIL IN THE STEERING COLUMN WAS NOT CONNECTED WHICH WAS THE CAUSE OF THE AIRBAG NOT DEPLOYING. PHOTOS ATTACHED. *TT
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #897722October 15, 2001POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, EXTERIOR LIGHTING, INTERIOR LIGHTING
WHILE TRANSMISSION WAS PLACED IN PARK AND VEHICLE WAS TURNED OFF, CONSUMER'S CHILD MOVED TRANSMISSION FROM PARK INTO DRIVE WITHOUT STEPPING ON GAS PEDAL OR BRAKE PEDAL. CONTACTED DEALER. *AK THE CONSUMER STATED THAT WHEN THE IGNITION KEY IS "C" POSITION, THE VEHICLE CAN BE SHIFTED OUT OF PARK. THERE IS NO DOOR AJAR SYSTEM FOR PASSENGER DOORS. *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #562442August 9, 2001TIRES
THE REAR PASSENGER SIDE TIRE BLEW OUT WHILE TRAVELING, THE CONSUMER WANTS ALL FIRESTONE TIRES ON THE VEHICLE TO BE REPLACED AT THE MANUFACTURER'S COST (WILDERNESS LE P265/70R16 IIIS). *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #879987February 7, 2001TIRES
SHORTLY AFTER PURCHASE OF BRAND NEW VEHICLE, CONSUMER TOOK IT BACK TO DEALER DUE TO A VIBRATION AND RUMBLING SOUND THAT WAS COMING FROM THE FIRESTONE WILDERNESS LE TIRES, SIZE P265/70R16, DOT 8X72WL2, SERVICE MANAGER REFUSED TO REPLACE TIRES UNLESS THERE IS A MATERIAL DEFECT IN THE TIRES. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0