GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11586741May 3, 2024
ENGINE, ELECTRICAL SYSTEM, STEERING
The contact owns a 2023 GMC Yukon XL. The contact stated while driving 86 MPH in the middle lane, the vehicle shut off on five occasions. The vehicle was restarted, the steering column was locked, and the brake pedal was depressed but failed to respond. The contact stated that the rear axle had disengaged. The suspension leveling system had failed. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was an electrical failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586190April 30, 2024
ENGINE, POWER TRAIN:DRIVELINE:DRIVESHAFT
The contact owns a 2020 GMC Yukon. The contact stated while driving 10 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The vehicle was not able to be restarted. The vehicle was towed to the dealer where it was diagnosed that the bearing in the driveshaft was worn. Additionally, the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584742April 23, 2024
SEATS, SEAT BELTS
Driver seat automatically adjusts while driving particularly when I accelerate from a red light or stop sign. This causes me to not reach the peddles.I have to pull over and reset my seat. Has been doing this for two days.My vehicle is not equipped with the automatic memory seat. My two rear seatbelts in the middle row are always lose they do not retract. This has been going on for a couple of months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583553April 17, 2024
SERVICE BRAKES
The vacuum pump seized causing the breaks to not work, brake assist not working code shows. The pump was replaced and after a week the same issue happened (vacuum pump seized) breaks are not working again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582539April 12, 2024
VISIBILITY/WIPER
Windshield wipers periodically fail to operate when turned on. This is but extremely dangerous because it's been impossible to determine what the cause is. When the wipers stop working, I adjust the speed from the intermittent settings to LO and HI and there is no change. I can turn the RainSense setting to OFF and there is no change. The wipers stop working and then after a few minutes, will turn back on. I have taken the vehicle to the multiple GMC dealers for service and they cannot diagnose the problem because it only occurs periodically. They refuse to change parts in an attempt to fix it. I have called GMC Customer Care and their response is "take it to another dealer". I have showed the videos I have captured of this dangerous situation and the dealers don't care. I have the videos and can share (but this site doesn't allow upload of videos). This is extremely dangerous. The wipers have cut out at highway speed in torrential downpour multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581577April 7, 2024
SERVICE BRAKES
On several occasions, have noticed the brakes failed to operate properly when vehicle is at low speed. The pedal becomes extremely hard to push and there is almost no braking power. This has occurred in stop and go traffic and nearly caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581369April 5, 2024
SERVICE BRAKES
Urgent Appeal for Investigation into Braking Capacity Discrepancy Dear National Highway Traffic Safety Administration (NHTSA),I am reaching out to bring a critical matter to your attention regarding the braking capacity of my diesel vehicle, which has not been adequately addressed despite multiple notifications to the service center.The primary concern I wish to highlight is the inadequate braking capacity of my diesel vehicle, which poses a significant safety risk. This concern is especially troubling when compared to my similar gas-fueled vehicle from the same manufacturer, which exhibits notably superior braking performance. After discussing this matter with the service center, their response was that the braking performance is considered normal for my diesel vehicle. However, the evident disparity in braking effectiveness between my diesel vehicle and the gas-fueled one suggests otherwise. This difference is particularly concerning given that both vehicles utilize the same brake system, despite the diesel vehicle's higher weight. In light of these circumstances, I urgently request NHTSA's intervention to investigate this matter promptly. The inadequate braking capacity of my diesel vehicle presents a tangible risk to road safety, affecting not only myself but potentially all drivers on the road.It is crucial that corrective measures are taken swiftly to address this issue and ensure the safety of all drivers. Your prompt attention to this matter is greatly appreciated.Thank you for your immediate action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580704April 2, 2024
STEERING
The contact owns a 2020 GMC Yukon XL. The contact stated that the steering wheel was increasingly wobbly and was pulling 3-4 inches to the right or to the left, and the vehicle was difficult to steer while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the rack and pinion had failed and needed to be replaced. The mechanic contacted an unknown dealer, and the dealer informed the mechanic that the part to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580752April 2, 2024
STEERING
Steering will all of a sudden feel disconnected. Feels like truck is sliding, till I move the wheel, then it feels connected again. Very weird feeling. This only seems to happen on the highway at highway speed. Witch is the part that worries me. This happens at least once every time on on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580013March 28, 2024
ELECTRICAL SYSTEM
it's been a known fact and on social media there has been many complaints, why is there nothing being done. this vehichle has a water or moisture problem which goes to the electric connectors and makes the vehichle go in to derate mode and only code it throws is peddle position sensor. which I have changes, and still no fix, as other connectors that are going to the electronic board removed, and it has corrosion. this is clearly a safety risk and it literally puts in a mode where a truck is not drivable.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11579730March 27, 2024
SEAT BELTS
Our rear seat belts no longer retract after unbuckling. We do not know if they will work in the case of an accident as they will not even retract their own weight after unbuckling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579518March 26, 2024
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2015 GMC Yukon XL. The contact stated while driving at an undisclosed speed, the front passenger's side headlight failed to illuminate. The vehicle was taken to the dealer, where the passenger's side taillight was replaced; however, the failure recurred. The vehicle was taken back to the dealer, and the contact was informed that the front passenger's side headlight needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 83,415.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578813March 22, 2024
POWER TRAIN
Vehicle started accelerating and loosing power randomly on highway traffic in [XXX] . Sudden jerking behavior was very dangerous and unpredictable and non controllable upon investigation at the shop, mechanic found it was transmission issue, clutch was slipping and engaging randomly, had to pay over $5500 out of pocket to rebuild the Transmission As GMC had recall for same issue for different year Yukon but not for 2018. This should be part of recall as it can be very dangerous and life threatening situation specially on highway speed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576078March 7, 2024
POWER TRAIN
Vehicle jumps when put in drive or reverse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575674March 5, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving my check engine light came on indicating that service was needed on the Electronic Stability Control (ESC), traction control, Anti-Lock Brake System (ABS), brake assist the vehicle top speed reduced to 43mph. My braking system was compromised and I have to travel at reduced speeds on busy roadways to arrive at my destinations. I have taken the vehicle to a certified GMC technician for diagnostics and repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574979March 1, 2024
EXTERIOR LIGHTING
In july 2021 the passenger side tail light stopped working. A certified GMC dealer replaced both tail lights. In Feb 2024 the driver side tail light failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574273February 27, 2024
ENGINE, UNKNOWN OR OTHER
There was a pump in the heart of the transmission. The dealer said told me that was leaking fluid. Apparently this was a faulty hose within the transmission which leaked fluid in the transmission. Therefore, my transmission died. This was a severe I could have been a very dangerous situation if my kids had been in the car. I’ve had to pay almost $8000 for the transmission to be fixed and yeah I see that on the line there was some sort of recall but my dealership is saying there was not. I bought this car brand new and I’ve had it for seven years. I’ve never had an issue with the transmission on any of my vehicles ever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573687February 23, 2024
POWER TRAIN, ENGINE
Car has 100k miles on it. At 59k the fuel injectors went out and needed to be replaced. Then the transmission went out and needed to be replaced, then the front differential needed to be rebuilt, also had to replace the struts. Now the lifters are going out and that, plus likely the camshaft, need to be fixed. Total costs for all the above is close to $20,000. If not fixed these problems could easily result in catastrophic engine failure while driving leading to personal injury and death. I see that there is a class action lawsuit for the latter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573727February 23, 2024
POWER TRAIN
Truck RPMs were running really high between shifting with normal acceleration. I took the truck to a transmission shop as I purchased an extended warranty. The transmission needed to be rebuilt as many parts were worn. The extended warranty repair was made. After repairs, the truck has started doing the same thing 4 weeks later. It appears the transmission is not properly shifting again, I am not sure if it's a transmission issue as all parts have been replaced, or a computer issue that's causing the malfunction. The vehicle is available for inspection. My safety is put as risk because if the transmission does not shift properly, it is at risk at breaking while in motion which could potentially cause an accident and if the transmission breaks will on the highway, i dont know what type of risk that can entail. The transmission shop has indicated that they are noticing the same issue as before and do not see any reason for the issue to be continuing. There were no warning lamps or indicators that have shown up to indicate an issue. This is noticed by daily driving of the vehicle and noticing normal and not normal RPMs, shifting points and feeling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572832February 19, 2024
UNKNOWN OR OTHER
The rear lift gate on the Yukon xl has the automatic sensor underneath the trailer hitch that you can swing your foot under to open or close. Twice, while loading groceries, I have had it close on my head, and this time with concussion symptoms. This also happened to my elderly mother.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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