GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11619743October 14, 2024
POWER TRAIN, AIR BAGS, SUSPENSION
Noting that prior to this we only had one issue with transmission and we did the flush and it did fine for several thousand of miles. Fast forward to a few days ago. As I was driving down the highway I came to a stop at the red light. Once it was green and I pressed on the accelerator with my foot per usual. And it did not move it pushed the gas peddle and nothing at all happened. I was stuck in the highway could not move until I’m assuming the transmission finally shifted jarring my entire car and it allowed me to get to a safe place at 20 miles an hour max. Keep in mind I was in the middle of the highway not knowing what was happening. With my precious babies in the car. Thanking God we were not injured. This problem is so common and notorious among GMC Yukons 2017 year models. It’s saddening that now I have a car note on a car that will not go. Transmissions are back ordered who knows when I can have my car back this economy is horrible trying to stay afloat. And now we have a vehicle that won’t drive and no time forks of when it can drive. This needs to be addressed asap. Other people are dealing with the same things and GMC need to make this safety concern a thing of the past. Make a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618632October 8, 2024
ELECTRICAL SYSTEM, STEERING
Loses power randomly. More prominent at low speeds and turns. Has lost power going down the road, will turn back on. Stabilitrak lights and jerking steering wheel are more common. Will not always start right back up when it shuts all the way off/loses power. Loses clock but keeps radio stations. Had it scanned. Asked dealer about issues/recalls and information with nothing more than “this is not common” and “we need to schedule a time for you to bring it in”. Times were not soon and they made it seem like it is not an urgent/emergent situation. Would not agree to me being able to talk with a tech. Looked into this as it seems common but nothing definite. Bad battery cables seem prominent, grounding issues, electronic steering module, and a few others. Seems like a GM problem that is known but not being handled. Greatly disappointed after reading up on it. Many vehicles with similar problems had recalls. Not sure how that process works. I was told it depends where it was manufactured/assembled. Wife was able to get a video of it the other day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618127October 4, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Defective wire harness between 2 body control modules, causing alarm to go off repeatedly "Service Trailer Brake System" and also "Stabilitrack" will come on randomly and lock my brakes up and all of the features in my dash. This has been very scary to drive and has brought the vehicle close to collision more than a handful of times now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618150October 4, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, SUSPENSION
We just purchased this vehicle from Winegardner GMC in Prince Frederick, MD. On [XXX} on our drive home from the dealership, we kept hearing a terrible screeching/ clucking noise coming from the rear when we were braking or applying any pressure to the brake pedal. We instantly contacted the dealership and they had us bring the vehicle back the next morning for them to look at and to make the repairs but unfortunate for us. They do not have the parts in stock, so we have to take it back Tuesday, October 8 , 2024 at 8am and leave it for the day. Hoping it is repaired correctly with the new parts “both rear calipers” As I left the dealership, I was approximately 10 miles away and out of no where my dash displayed “service, trailer, brakes”, constantly along with a loud dinging noise for the rest of the drive home. I contacted the dealership and spoke with the service manager and informed him of the situation. He told me it has been an ongoing issue with GM for years and it’s electrical and because we purchased a used vehicle. It’s not covered to be repaired. We would have to pay out-of-pocket for it to be fixed. This is very upsetting because we just spent $40,000 on a used low mileage Yukon Denali for our family to travel in, but it’s unsafe, because it affects the traction control, and ABS brake system. I would also like to note that I did not have a trailer hooked to the vehicle, so I do not understand how that service indicator would appear unless it was cleared by the dealership during Maryland state inspection. We have asked them several times for a copy of the Maryland State inspection they performed, and we are getting the runaround. As the purchaser of a vehicle, it is all right to have that document, showing what past and what failed Maryland inspection before being resold to us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617294September 30, 2024
SERVICE BRAKES, ENGINE, ELECTRICAL SYSTEM
I keep getting a warning on my display on dash about my trailer brake system is not working. Also my temperature gauge stops working and I have to take off negative cable on battery to reset it. Temperature control sensor has been replaced but the problem still continues to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615730September 21, 2024
ENGINE
Having to replace an engine at one hundred and three thousand miles…not something I would expect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614993September 17, 2024
POWER TRAIN
Transmission constantly jerks taking off under normal operating conditions from a stop, has a hard time staying into gear (hunts for gear) while cruising at highway speeds.slips/slams into gear when attempting to pass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614430September 13, 2024
ENGINE
One hour into a trip from Reno to Bay Area at 18k miles on my car the vehicle lost power while driving on the highway. It went into neutral and display said to hit start which yielded a warning that ability to shift was no optimal. Preceding the shut down I lost acceleration power. I was able to exit highway and coast off to the side of an exit road where it came to a stop and shifted to park in the middle of the road. Had it been one mile up the highway I would have hit another incline and the car would have stopped on a major two lane interstate. Ultimately towed back to dealer in Reno where I was informed my engine seized and needed to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614159September 12, 2024
ENGINE, VEHICLE SPEED CONTROL, STEERING
Driving in my newer GM Yukon Ultimate at 13k miles on the freeway. Vehicle with no warning shuts down while going 60mph in the middle lane. Was able to safely steer the car to the side of the road to avoid a collision. Vehicle lost all electrical contact. could not shift into neutral to tow. Turns out vehicle engine had to be replaced. GM approved a new engine replacement and are planning to return the vehicle back to put on the road. The vehicle is unsafe, at 5k miles, 6 months prior, the vehicle had to have the steering system replaced due to failure as well. Online research shows that others are having the same issue with failed engines on these GM vehicles and models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613555September 9, 2024
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
December 28- Transmission goes bad, gets vehicle back Feb 17th - •Dangers include loss of vehicle control, wreck, cannot hit gas pedal. March there’s an exhaust leak. •Inhaling is dangerous as this contains carbon monoxide, potential fire, May y axle on muffler •Dangers include reduced engine performance that can lead to wrecks, carbon monoxide poisoning, and failed emissions test. July Engine failure in repairs until August •Can cause accidents August coolant leak •Can lead to engine overheating and lead to engine failure causing accidents. September unknown reason, car just keeps shutting off while driving. •Dangers in this one speak for themselves. Inspection can be done. Problems were confirmed but just keep continuing to occur. No warning signals, car just keeps breaking down for various reasons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612212September 3, 2024
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
The contact owns a 2021 GMC Yukon XL. The contact stated while attempting to start the vehicle, the vehicle failed to start up. The vehicle was towed to a dealer where it was diagnosed that the fuel pump power control module was inoperable. The vehicle was not repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612023September 1, 2024
Chest Clip, Buckle, Harness
The chest clip button is not difficult to open. The chest clip is a button on this carseat instead of a buckle. My child, who will be 2 years old this month, has been able to unbuckle the chest clip for months now. I am concerned if an accident occurs and the chest clip is unbuckled, he will get seriously injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611299August 28, 2024
POWER TRAIN
Had the torque converter replaced at around 58,000 miles because of shutter in transmission. At around under 100,000 miles I called the dealership back up because the shutter is back again and now my NEW torque converter is bad. They said they only had a 25,000 mile warrantee on the new converter and I was out of my replacement window for warrantee. Everything online says torque converters can last well over 150,000 miles and sometimes even the entire life of a vehicle. I have now had two replaced. By searching online for info about this it is CLEARLY a known problem with these vehicles and gmc isn’t doing anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610704August 25, 2024
ENGINE
I have 98,000 on my Yukon XL Denali and I have a crack in the piston block as I was told by the dealer. I have an Endurance Car Warranty on the vehicle and the vehicle has been at the dealers since [XXX]. The warranty company is giving the dealer the run around where they have torn down the motor already twice to prove to them that there is a crack. Plus, there was no warning signs other than it not running smoothly as it has been and that is why it went to the shop. Nothing should be happening to this motor at 98,000. The vehicle is presently at Palm Chevrolet in Ocala, Florida and Scott Kelly is the service manager. Can you please give me some advice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608557August 14, 2024
POWER TRAIN
The contact owns a 2019 GMC Yukon XL. The contact stated that while reversing out of the driveway at approximately 2 MPH, the vehicle stopped moving. The contact depressed the accelerator pedal and the vehicle only revved. The contact stated that she was able to move the gear shift lever, however the vehicle was not responding in any gear. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607364August 8, 2024
POWER TRAIN
I want to relate an incident that thankfully did not result in a serious mishap or injury. It Occurred on Canada’s most busy highway. On Saturday [XXX] We were just coming off [XXX] and traffic started to backup. It was heavy. It is then that I lost all control of the Vehicle’s speed. The transmission gave way and left us unable to accelerate as the traffic began to speed up dramatically. I quickly hit the flashers and coasted to the shoulder avoiding the speeding traffic. I managed to get a bit of forward movement to stay out of the way. The transmission would not work at higher speeds. It was nerve racking and we felt unsafe in our predicament. To avoid towing charges, we slowly and carefully took an exit to get on a less travelled road and shut off the vehicle to let it cool. After restarting it we were able to slowly limp to a GM dealership on Fairview in Burlington Ontario Canada. They could not help us as their Transmission mechanic was off for two weeks. My daughter eventually came and picked us up. I left the vehicle at the GM dealer to pick up later after attending our function in Toronto. Later in the evening we returned and were able to return to our Canadian residence in Niagara Falls Ontario Canada by driving well under the speed limit on the [XXX] highway. We then took the vehicle, again at low speed we took the vehicle to Falls Chevrolet, Cadillac, Buick, GMC where their transmission mechanic was out for training. We left the vehicle with them for a week. They advised me that the transmission was basically unrepairable and too costly to rebuild, so we went with a complete replacement. They were very helpful. It was expensive. This happened at 119,000 miles. The Yukon gave no indication of a failure till it happened. We have driven long distances with this vehicle. I understand this is not uncommon with this make and model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606641August 5, 2024
ENGINE, UNKNOWN OR OTHER
At approximately 9,000 miles the engine started knocking. I took it to the dealer today and they called to confirm the engine and radiator needed to be replaced as there are metal shavings in the oil. I'm not sure if it is the 6.2L engine lifter issue or if this is something different, nonetheless, engine issues for GMC seem to be systemic based on quick research and seeing posts in forums and social media.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606463August 5, 2024
SERVICE BRAKES
On [XXX] I brought my vehicle to Rivard Buick GMC with a squeaking noise that was check and attempted to be repair four times at the same location. They provided a quote for $2,309.10 stating it was the Master Cylinder. Rick the Services director said it was not cover under warranty and it need it to be cover by me, at that point I explain to him the vehicle has been in and out of his services department for the same issue since it had 20,000 miles. 1st time-They replaced the front brake pad stating GM had a defect on them (Noise went away for a few thousand miles) 2nd time- They apply conditioner to the brake and lubricant so they say (noise went away for a few thousand miles) 3rd time- They said it was not the front brakes anymore making the noise. They said warranty did not cover rear brakes due to GM not flagging it as defected pad. I complained the noise was coming from the front of the vehicle but they insisted it was the rear so I paid $500 plus to get the rear brakes at 60% life left on them. At the time of picking up the vehicle after repair completed the noise came back within a few miles from the dealer. I returned to the dealer and spoke with the Services Manager Troy, he apologized for the inconvenience and said they will take care the front brake at no cost to me, however they submitted a claim to GM to get the work done and kept my money when they misdiagnosed the issue. 4th time- Noise comes back at this point the warranty it's expired and they tell me it's the master cylinder the actual issue. When I talked to Rick, he said that GM was willing to pay for half of the work and the other half it's my responsibility. On [XXX], my wife and three kids almost hit a wall while trying to stop and the braked did not work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606141August 2, 2024
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2020 GMC Yukon XL. The contact stated that while his wife was driving approximately 65 MPH, the transmission started to slip out gear and the vehicle was losing motive power. The contact's wife had not observed any warning lights. The contact’s wife drove the vehicle back to the residence and while attempting to place the vehicle in park(P), the vehicle failed to respond. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was repaired; however, the contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact was able to drive the vehicle to the residence. The contact stated that while attempting to restart the vehicle, the vehicle was idling roughly with white smoke coming from the exhaust pipe. The contact drove the vehicle to a different independent mechanic who performed an engine pressure test and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604892July 27, 2024
STRUCTURE:BODY
The paint delaminated from the clear coat in certain locations (mainly hood and roof) although the vehicle body has been well maintained. This has caused a foggy scratched appearance to the affected areas where the rest of the car looks great. This problem is well known across many GM vehicles in the 2015-2019 range and has led to significantly decreased value of the vehicle itself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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