GMC Acadia Complaints

5,595 consumer complaints on file.

#11478595August 10, 2022
ENGINE
The contact owns a 2017 GMC Acadia. The contact stated when shifting the gear into Park, a warning message indicated to place the vehicle on park, but the vehicle was already in the Park position. The vehicle was taken to the dealer for diagnosis and was installed with a jumper harness. It was unknown if the repair rectified the failure. The manufacturer was contacted, and they stated that there was no recall associated to the failure. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478360August 9, 2022
AIR BAGS
It was in a front end Collision the airbags didn’t deploy my insurance said they totaled the car out due to needing a lot of money to fix it and I contacted gm about it they said there was no recalls and no repairs were don’t to it
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11477674August 4, 2022
STEERING
Steering completely stopped, couldnt steer vehicle while I was driving on HWY with 6 High School Football players inside coming back from a scrimmage. All of Our safety was put at the utmost risk, as we were traveling at HWY speed of 65 and had to maneuver in between traffic to get the vehicle off the road without being hit by oncoming traffic at high speeds. We dodged several accidents during this incident. Let alone putting the lives of the 7 of us and several others on the road. Problem has been declared by a professional Auto Diagnostics Dealer in town, as my vehicle is at, diagnosis is failure of steering rack and pinion, which caused the replacement of powersteering pump, hoses, serpantine belt and reservoir replacement. So far.... The vehicle did not give any signs, signals, or any noises were heard to let us know that there was any failure issues regarding this dangerous incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477690August 4, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, LANE DEPARTURE: WARNING
The original side detection system is not an enclosed system. Allowing water, snow, sleet, and salt can penetrate the system. Once, there is penetration and corrosion in the system it effects the entire automobile's electrical system and instrument cluster. Causing the vehicle to come to a complete halt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477276August 3, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
When I place car into park I get "Shift to Park "message .... I am unable to turn off or leave my vehicle .... I am worried that as this problem has increased over the past 3 months that I will be stuck on the road or elsewhere .... the dealers say they are aware of the issue but no permanent fix or recall has been issued by GMC .... I understand that other owners have the same problem .... also with different years not just 2017 .... PLEASE help me with this problem as I always travel alone & am afraid of something terrible happening while on the road .... Thank You in Advance .... Laura Schwalbe .... [email protected]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477070August 2, 2022
ELECTRICAL SYSTEM
Intermittent shift to park message displays on the dash. Had to turn the automobile back on to start the engine then moved gear selector to drive then to park. At this point the message disappeared allowing me to turn off the automobile.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477083August 2, 2022
STEERING
POWER STEERING RACK & HIGH PRESSURE POWER STEERING LINE. IF THIS FAILS WHILE YOU'RE DRIVING ON A HIGHWAY YOU WILL LOSE POWER STEERING CAUSING A SERIOUS ACCIDENT. ALSO THE TIMING COVER IS LEAKING. BOTH OF THESE EXPENSIVE REPAIRS SEEMS TO BE AN ISSUE WITH ALL GMC ACADIA SUV'S YET THE NHTSA HAS NOT INVESTIGATED OR REQUIRED THE MANUFACTURER TO DO A RECALL AND COVER THE COSTS OF REPAIR. COSTS FOR BOTH REPAIRS IS $5000.00 !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477176August 2, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Center console display does not start when you start vehicle. Stays blank! This happens occasionally. Sometimes restarting will fix, other times not. There is no rear view camera when this happens. Not sure what else is affected, such as backup warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476843August 1, 2022
ELECTRICAL SYSTEM
The contact owns a 2014 GMC Acadia. The contact stated that while his wife was driving 40 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The driver was able to restart the vehicle within 5 minutes and drove to her destination. The contact had experienced the failure twice. The contact took the vehicle to an independent mechanic and was informed that either the ignition switch or the fuse box was faulty. The mechanic stated that the fuse box was corroded. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V614000 (Electrical System) however, the VIN was not included. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476670July 30, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
The Shift to Park warning message when shifter is already in park shows up on the dash information center. The gear assembly is not working properly, and the artificial intelligence does not recognize park when you are in park. You cannot turn the car off without repetitive turning car off and on and shifting back and forth between drive and park. I was going to live with this aggravation due to costly repair ($656.67), but I went online and found that the car may roll forward if it is not fixed in a timely manner and you don't know if it is in park causing danger if it rolls. Others say put the emergency brake on always. This is a safety issue. Jim Ellis said to bring it to your attention and also write a letter to GMC Corp. I also noted that there is a lawsuit against GMC as they have profited selling the Acadia with this defective gear assembly since 2012. This is the second generation 2017-2019 with the same safety issue problem. Also, you have to replace the battery due to the excessive usage it drains the battery ($219.12)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476317July 28, 2022
UNKNOWN OR OTHER
Concern: Engine Missfire. Cause: Low compression on #1 cylinder. Remove head and found burnt exhaust valve. Safety: My family was put in harm because due to faulty parts we could have started a fire if we would have continued to drive the vehicle, according to GMC dealership in Ashtabula. Fixed: We got all parts fixed by Chevrolet dealer in Archbold. They confirmed issues presented in Ashtabula and fixed the problem. There was no cause to the issues, only faulty parts. Warning lights: Check Engine light turned on and Check Stablitrak came on during the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476435July 28, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
The car says “shift to park” even when it has been put in park. The car could potentially not be parked and cause damages to people or objects. I’m not sure if it’s Been confirmed by dealer but plenty of people with the same car have reported this incident. This car was purchased within the last year clean title, no issue until the past couple weeks. Car is at about 44K miles, only driven on weekends and occasionally to the store during the week 5-10 mile radius.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475537July 24, 2022
EXTERIOR LIGHTING
My left rear turn signal is not working. It is GM part number 13582912. I have checked with several GM dealers who have. Confirmed there are none available. Just for the sake of it, 3 dealers have it on order but have no confirmed delivery date. Some parts stores say it’s is discontinued. There are no other aftermarket parts to substitute. This is a significant safety issue the GM needs to correct.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475587July 24, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
After driving 5 miles up the road and 5 miles back home, I put the vehicle in park and it automatically went into neutral and the neutral button started flashing! Along with that I got an alert sent to my iphone (through the GMC app) and in the car saying “shift to park”. The car wouldn’t go into park! The vehicle hadn’t had any error codes or messages before this at all! It was out of nowhere! I drove it earlier that day and it didn’t do it! We also noticed after doing the update on July 7th, 2022 that the vehicle started shifting very hard! I was in the vehicle alone with 2 small babies and I couldn’t cut the vehicle off because it wouldn’t go into park! We had to wait for my husband to leave work and come home to unhook the battery just so we could get out of the car safely and so the battery wouldn’t go dead over night! The following morning we hooked the battery up and the vehicle wouldn’t turn over at all! We just bought this vehicle from a dealership in October 2021! We haven’t had it even a year yet and after researching our year make and model to see what was going on.. we have realized that almost every year from 2019 back had a recall concerning the “shift to park” error! I have been almost 2 weeks without a vehicle while it’s been at the Chevy dealership and it took 5 days for anyone to even contact me! It makes no sense and now they are saying that they can’t tell if it’s covered under my power train warranty because they can’t crank the vehicle to see if I’m within my 60k miles of the warranty! (Which I am.. my mileage is 47,204) This happened to my vehicle on 7-12-2022! I would love some feedback! I am glad I was home and not somewhere stranded with two babies on my own with this heat being so hot!! My email is [XXX] My phone number is [XXX] Thank you so much! I appreciate everything-needless to say I am not a big fan of GMC right now! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475618July 24, 2022
AIR BAGS
Service air bag light and blind spot detection system lights are on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475437July 23, 2022
ELECTRICAL SYSTEM
navigation system stops working / all cameras stop working give a triangle with exclamation in the middle / radio also shuts down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475281July 22, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
When I park my 2018 GMC Acadia, my infotainment screen states the following warning: "SWIFT TO PARK", but I have already put my car in PARK. This warning started appearing around 28,000 miles; my currect mileage on my Acadia is 28,379 miles. I have checked if there are any recalls on this issue, but found none, but this issue started appearing in the 2017 models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474778July 19, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
First problem is the trunk door. About a week ago I was getting something out of my trunk and accidently hit the button and the door started to close so i tried to get away from it and somehow my arm got caught and there is absolutly NO sensor to stop the trunk from crushing my arm. Unforunately, i did have some injury to my arm from the trunk coming down and have pictures of the brusing on my arm. A sensor to stop the trunk from closing on a body part or anything for that matter needs to be better made or put in the vehicle. I took pictures of my arm days later because i was in to much pain to take them when it happened. It was not a fun injurying. Saturday night iced it, sunday had to have it elevated because it was so swollen, didnt take the picture until Wednesday when it finally had calmed down. There is bruising and swelling still on Wednesday. this happened July 9th Second problem i recently had an issue with my wiring i guess it was. Specifically it was reduced engine power message displayed and my engine stalled out on me. I was told that this is a common problem with Buick Enclaves, Chevrolet Traverses, and GMC Acadia's which is the car i have. Being that this is a common issue wouldnt this be something that would be concerned a RECALL? i dont know how recalls so im more curious about it. my car stalled out on me in the middle of traffic on July 16th
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11474831July 19, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
The headlights don't work even after replacing. It rains in the vehicle from the sunroof. The gas tank isn't registering even after fixing it. So the engine doesn't know how much to put out etc etc and it makes the car jerk horribly. This vehicle is a fire hazard due to raining inside on everything upfront. I have kids I pray nothing happens!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474834July 19, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Car won’t go into park though I’ve shifted to park. Car starts beeping and displays “SHIFT TO PARK!” even though the vehicle is shut off and gear shifter is in park position. I took to dealership, they stated, “gmc NEEDS to recall this, we have to repair every single GMC Acadia we sell with unfortunately the same defective parts” it’s a $500 fix. I just use my parking break everytime I park now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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