GMC Acadia Complaints

5,595 consumer complaints on file.

#11484725September 15, 2022
AIR BAGS
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 22V246000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483811September 10, 2022
ENGINE, ELECTRICAL SYSTEM
This Car, 2017GMC Acadia, started showing up on many occasions; and is getting worse. I park the car and put it into park. when I try to turn off the engine, a message shows up on the display SHIFT CAR INTO PARK. the car is in park, and I cannot shut off the engine, due to this message. The car IS in park, and the message tells me it is not. AND I CANNOT SHUT OFF THE ENGINE. I have to leave the car engine running until I try shifting gear shift back and forth multiple times and bingo sometimes the message goes away. Something is wrong here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483271September 7, 2022
STEERING:RACK AND PINION
Went to get alignment and mechanic said the rack and pinion was faulty because of noise when making turn in vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483129September 6, 2022
POWER TRAIN
After putting my Acadia in park the DIC shows that I need to shift to park and my internals won’t shut off. I have to wiggle the gear shift, turn the car on/off and I have also had to change gear and put it back in park before it would register it was indeed in park. Something needs to be done. I can’t leave my car in that condition without damage being done to my SUV. This happens ALL the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482891September 5, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Twice this vehicle has exhibited this behavior. The collision avoidance system would flash a red warning on the HUD showing that a pedestrian was in front of the vehicle with the vehicle brakes 'hard' engaging causing the vehicle to 'nose dive' even though there was no pedestrian in front of the vehicle. This is disconcerting to those inside the vehicle and potentially be a crash issue with any vehicle following to close behind my Acadia. This may be an issue with the sensors/software used by GM and thus a safety issue that should be reviewed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482540September 2, 2022
ELECTRICAL SYSTEM
Make a left turn engine stopped. Fuel Pump Driver Module Failure. Electrical Short in module. Several fuses also blown. All dash warming lights stayed on. Vehicle had to be towed from middle of roadway. Battery also had to be replaced. Vehicle mileage 8100 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482254August 31, 2022
ENGINE
car had only 5000 MILES . We live in denver took it to mountains for first time. we are both in our late 70 s . going down mouintains vail pass car engine EXPLODED CAR WENT INTO COMPLETE stop at highway speed. LUCKY WE DID NOT DIE as car went off to berm on i 70 west. milemarker 180 OR SO. GMC roadside called after 18 hours finally consented to tow car back to denver. we called 911 FOR FEAR OF OUR LIFE with trucks wheezing by. " GMC national" would not buy back car. my wife and I explained to gmc we were in a panic when this happened. DEALER AUTO NATION FOUND THAT pistons were blown up as well as engine. THEY OFFERED to give us new ?REBUILT engine .. we refused as we are very frightened to be in this car. DEALERSHIP FINALLY offered to buy car which we consented . GMC refuses to pay any of our trip interruptions expenses case no SR9-8150020854 april 1-866 790 5600 ext 5913625 PISTONS CONFRIMED BY AUTO NATION WEST GOLDEN CO TO BE DEFECTIVE AND SPONATEOUSLY BROKEN PISTONS THERE WAS DEFECT IN PRODUCTION OF PISTONS NO SAFETY WARNING THAT CAR ENGINE EXPLODED CAR JUST COMPLETELY STOPPED SUDDENLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482101August 30, 2022
ELECTRICAL SYSTEM, STEERING
"Steering Assist reduced drive with care" displayed on screen when I was driving. The temp gauge stayed on C, the a/c did not work and engine fan came on full blast. After a couple days of this, it went back to normal. Coolant was checked and full at correct level.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482030August 30, 2022
AIR BAGS
A MESSAGE APPEARED ON MY DASHBOARD STATING "SERVICE AIR BAG". I BROUGHT MY 2013 GMC ACADIA TO KING O'ROURKE DEALERSHIP IN SMITHTOWN, NY. THEY INFORMED ME "THERE IS A FAULTY SENSOR WHICH CONTROLS THE AIRBAGS. SINCE THE SENSOR IS DEFECTIVE, MY AIRBAGS WILL NO LONGER WORK". LAST YEAR, THERE WAS A CLASS ACTION LAWSUIT AGAINST GM FOR THIS PROBLEM BUT GM WILL NOT RECALL THE FAULTY SENSOR FOR THE AIRBAGS EVEN THOUGH THEY ARE AWARE OF THIS. MY ENTIRE FAMILY'S LIFE IS IN JEOPARDY WITHOUT AIRBAGS! WHY IS THE CONSUMER RESPONSIBLE FOR A FAULTY SENSOR WHICH CONTROLS THE AIRBAGS? CAR COMPANIES SHOULD BE RESPONSIBLE FOR THE LIFE OF THE CAR WHEN IT HAS TO DO WITH AIRBAGS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481608August 28, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
As I was stopped in line behind a car at the ATM, my foot slipped from the brake, I quickly placed it back only to find that I ended up going forward. I quickly moved my foot more to the left for the brake only to end up going forward even faster hitting the car in front of me. I then put my left foot firmly on the brake. Now with both feet on the brake the car is climbing up the car in front of me and not braking. Finally, I put it in park and cut the engine. The whole front end of my car is crushed. Now 5 days earlier my husband had a similar incident when he was parking the car and thankfully only hitting the curb. Looking at the brake pedal you will find that there is a rubber edge hanging down on the right side. IF YOUR FOOT SLIPS BELOW IT while crossing from the accelerator going right to left, YOU WILL NOT hit the brake but will continue to press the accelerator. In fact, if you raise your foot upward, you will only raise the brake. The only way to get to the brake is to get out from under it by going toward the accelerator and then back to the left. This action does not work in an emergency! I believe this rubber edge is too large is a safety hazard. We are still in the process of assessment by insurance, body shop and GMC.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11481325August 26, 2022
SERVICE BRAKES
my car parking brakes will automatically come on while I am driving/ at a light or waiting to turn. I always push the brake pedal all the way down to decompress it and it is still hard to get going. This has put me in very dangerous situations causing my suv to lose power and often times if I am in the middle of a turn it locks up and make it hard to turn. I have took my car to the dealership twice and they have looked at my car and seems to not found a problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481175August 25, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Gmc acadia keeps flashing the lamp that says to !shift to park, when the car is in park and will not turn off. Does not go off when I turn the car off and does not go off when I reshift the car to park. It takes several trys of putting it back in park then goes off, now it does this every time I park and turn the car off. I'm not the only one with this issue. Its been going on for over week now 38k-ish miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481240August 25, 2022
ENGINE
While driving my 2016 GMC Acadia Denali home from work I noticed my speed getting faster so I let off my gas pedal. My engine then abruptly revved to the highest rpm and accelerated ON ITS OWN. My speed increased to almost 100 mph and I am going up a steep incline. I did not have my foot on the pedal and this car accelerated on its own and was only going faster and faster. I tried to brake but it would not slow my car down. I am in rush hour traffic and I feel like this is where I am going to die today. I continued to slam on my brakes to a point that I felt the brakes grinding but ultimately was able to slow the car down enough to get to the side of the road. However, I am unable to fully stop my car. After I was able to slow it down to a slow crawl (even with the engine rpms revving extremely high still), I was fumbling for my phone to call my husband and inadvertently took my foot off the brake and the engine jerked me again and caused my car to take off again with such force my whole body hit my seat back. I then slammed the brakes again and pushed the gear into park with such force to automatically stop the car, which was hard to do because the car was still moving. Once the car was in park, the engine continued to rev at the highest speed and I then turned my car off. I was such an emotional wreck after this I got out of my car and refused to get back in it to this day. This vehicle is possessed. I looked up this same issue with other GMC Acadias and found it has happened to others yet AGAIN GMC does not recall these vehicles. This is the second serious issue I have had with this vehicle and I want GMC to take my car back and I will NEVER own another GMC!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480903August 23, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Purchased the vehicle in October 2017 with 7,408 miles on it. In 2019 started to receive a warning when the car was in park and I was shutting it off that said “shift to park”. The vehicle would not allow itself to shut off. I took it to our dealer and they replaced the shifter. The mileage at the time was 12,974. This week the “shift to park” message has now begun to pop up again and today I was unable to turn the vehicle off for quite some time as I had to keep shifting it in and out of park for the computer to respond. The car is shifted completely in to park and it shows a P on the console screen, however still is not recognizing that is in park. I only have put 15,000 miles on it over the past three years so there is no reason for it to have failed. It is scary and dangerous to be unable to shut your vehicle off. Especially when you are stuck in your garage or away from home with your little one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480508August 22, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
The contact owns a 2018 GMC Acadia. The contact stated that while turning off the vehicle, the place shift lever into park message was displayed. The contact had to restart the vehicle several times and move the shifter into the park position for it to disengage. The vehicle was taken to the local dealer who informed the contact about the button on the gear shifter that may be used to reset the system. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 8,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480674August 22, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
When I place the gear in park and shut car off, the display states to shift car to park. A loud continuous beep ensues and I would have to start and turn car off several times. The car does not lock nor stop on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480308August 20, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The ABS system indicated a problem. When I took it into the dealership, they told me the ABS was bad and needed to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480114August 19, 2022
ELECTRICAL SYSTEM
The 2017 GMC Acadia has a known problem when shifting to park. The computer system does not acknowledge the vehicle is in park. It requires numerous ways to get the vehicle to acknowledge it is in park and shut off: 1) Turn the motor on and off and shift from drive to park continuously until acknowledged in park and shuts off (waste of time, gas, and effect on the starter and ignition) 2) Bang down on the console shift knob 3) Pray This is a known problem with Acadia 2017 and 2018. Why has this issue not been addressed for a forced recall by GMC. If you take it to the dealer to fix it is very expensive and their original problem. this is a safety issue shifting from drive to park continuously when stopped. This is not good to have to do especially for senior citizens who might inadvertently drive forward or in reverse when simply trying to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480087August 18, 2022
UNKNOWN OR OTHER
Stabilitrak Warning keeps showing up on dashboard as I turn my vehicle certain down certain roads, round abouts etc like my car shifts or makes it hard to control going around/through certain road conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479976August 18, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
I purchased vehicle in 2018 and by 2019 it started showing a message that said error Shift need to park but I was parked and gear in parking mode .I reported to dealer but said they couldn't help me since my warranty was over due to my job I drive alot so I was over the mileage. So they itbwouldnt be covered since then it goes off and on same message and now I can't get off car until it goes off because I'm afraid to let go of brake if the parking gear don't work. I reported to dealer in time to get assistance but they just brushed it off blamed me for the mileage Maybe causing it but I see here I'm not the only one complaining about message "Shift".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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