GMC Acadia Complaints

5,595 consumer complaints on file.

#11474423July 18, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
The GMC Acadia displays a "shift to park" error. The truck is in park (or appears to be) and the truck says it is not and will not allow it to be turned off. This is a common error with the truck and GMC is refusing to take responsibility and this can cause a fatal error if the truck is not in park and rolls away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474533July 18, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
the vehicle recently began displaying a warning stating the vehicle is not in park although the vehicle has shift in park. the car is not recognizing that the shifter is in the park position and will not allow the vehicle to turn off. this seems to be a common problem for this year and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473816July 14, 2022
STEERING
The contact owns a 2010 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who informed the contact that the high- and low-pressure hoses, steering pump, and rack and pinion needed to be replaced. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473883July 14, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Well my back trunk doesnt worrk well i open it but it closes half way it almost closed on me and its done that more then 3 times and im not sure why its scary cause my child almost got hit with it not opening right.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11473668July 13, 2022
STEERING
The contact owns a 2011 GMC Acadia. The contact stated upon starting the vehicle, the steering wheel became difficult to turn. There was no warning light illuminated. The contact stated that he used his knowledge of vehicles to depress the accelerator pedal, which raised the RPM and caused the steering wheel to become operative. The contact stated that the failure had been reoccurring while the vehicle was idling. Additionally, the contact stated that the steering wheel would seize while driving and steering to the left. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 174,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473509July 12, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Several times the Automatic Emergency Braking (AEB) was activated unnecessarily. Twice were at a 4-way stop. I was turning left with a stationary car (#1) across the intersection waiting to proceed next. As I got part of the way through the turn, the AEB reacked to the car (#1) and engaged. Slowing my car and almost brought it to a full stop in the middle of the intersection. I now drive the car with AEB disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472839July 7, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
The shift leaver when putting in park has an error code that the vehicle is not in park when it shows it is. The dealer said this is a common problem and replaced the shift leavers wire harness for 600.00. When this happens there is no way to turn the veh power off and it rolls a little before it engages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472225July 3, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
When vehicle is put in park (dash reads park) the vehicle is not detecting the vehicle in park and vehicle will not turn off. It takes multiple attempt moving the gearshift into other gears and then into park before the vehicle registers a "park" and able to turn off the vehicle. If you take your foot off the the break, vehicle doesn't move when park gear not detected. Safety concerns include parking in garage and not realizing the vehicle has not turn off and possibility of CO2 or if a child would get in the vehicle possibly being able to engage the gearshift into reverse or drive. This happen 3 out of 4 times when placed in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472074July 2, 2022
POWER TRAIN
We just purchased this 2012 gmc acadia about 30 days ago and every day we drive it we have this issue.. from a complete stop when pressing the gas the truck feels like it has no power starting to go until the rpm’s each maybe 4500 then the truck will jerk and studder through the intersections. i feel like we are going to be in a MAJOR accident while proceeding through intersections. the dealer states there is nothing they can do. there is absolutely something wrong when it jerks and stutters to move
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471980July 1, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
I own a 2018 GMC Acadia and sometimes after shifting the vehicle into park and turning it off I get a message that says "shift into park" even though it is in park. This happens intermittently and but it is a bit of a pain when it does. I have to either jiggle the shifter or start the car up again and shift into park again. I just called the GMC dealer where I purchase the vehicle new, Mark Porter in Pomeroy, OH, and they said there is a bulletin from GMC on it and the fix is to replace the shifter harness which would cost me around $300. And they said if that doesn't fix the problem the next step would be to replace the shifter which would cost me another $500. In looking online it seems to be happening to a lot of 2018 GMC Acadia's and am wondering why there is no recall on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471830June 30, 2022
POWER TRAIN
The transmission began to shutter/shake while trying to accelerate. Transmission slips occurring frequently causing the vehicle to not propel forward while driving causing huge risk while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471601June 29, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
this is a follow up to my last report. My dealer service dept told me my "side detection modules" blew a fuse. When the fuse blew it should have turned them off. It didn't. The modules stayed on 24/7 until all my electrical components went haywire and burned my battery out. After spending $250 on a new battery, I had issues again with the alerts coming on my DIC. After extensive tracing of the electrical issue by my local GMC dealer, he told me the side detection modules staying on 24/7 caused not only my battery to burn out but caused the wires to burn to the rear electrical harness. He stated this is a defect with the modules and this could have caused a fire right under where my three children sit! I now have to wait indefinitely to get the modules that my service dealer ordered because so many people are having this same issue that they are on back order FOREVER! So my service dealer had to turn off the modules after he replaced the fused wires and wire harness and I have to drive with that alert on 24/7. This is a disgrace to GMC that this is a recall for other Acadia years but not my 2016 model! Other GMC Acadia owners need to be alerted to this potential SERIOUS fire hazard!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471102June 27, 2022
STEERING
The contact's daughter owns a 2009 GMC Acadia. The contact stated that while his daughter was driving at an unknown speed, the steering wheel seized without warning. His daughter restarted the vehicle and resumed normal driving operation. The contact stated that the failure recurred while his daughter's boyfriend was driving the vehicle later on that same evening. The vehicle was taken to an independent mechanic and was diagnosed with a defective rack and pinion. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470217June 21, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
The contact owns a 2014 GMC Acadia. The contact stated that the blind spot detection module malfunctioned due to water intrusion, causing battery corrosion. The vehicle was taken to an independent mechanic and the dealer, where it was diagnosed that the blind spot detection module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470235June 21, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Shift to park error when turning off vehicle, which would not allow the engine to shut off. Had to have shifter and harness replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469792June 17, 2022
SUSPENSION:REAR:SPRINGS
The contact owns a 2008 GMC Acadia. The vehicle had previously been serviced at the dealer under NHTSA Campaign Numbers: 14V118000 (Air Bags) and 15V415000 (Structure) however, after the recall repairs were performed, the rear springs fractured. The contact stated that while driving at an undisclosed speed, he noticed that a section of the rear spring was on the ground. After inspecting underneath the vehicle, he noticed that the rear springs were fractured. The vehicle was taken to the dealer, and the dealer informed the contact that the rear springs needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 7,572.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469380June 15, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
The contact owns a 2019 GMC Acadia. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P) however, the "Shift to Park" message was displayed. The contact shifted the gear shifter back and forth and then shifted into park(P) before the proper gear was recognized. The failure caused the battery to drain. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469251June 14, 2022
PARKING BRAKE
My emergency parking brake keeps engaging on its own, as I come to a stop, jeeking me forward. I never even put it in park, but it just engages the parking brake in a forceful manner. At a couple different times, while going at about 40 mph, the car starting shaking terribly, slowing the vehicle. The check engine light came on as well as both parking brake lights on the dash (the indicator light saying the parking brake was on and the indicator light saying there was a problem with the brakes). It felt light the vehicle had engaged the parking brake with I was driving and was dragging the parking brake. I have been having problems with the brakes with the vehicle and have taken it to the dealership a few times for this issue. They only kept it overnight and told me there was nothing they could do because it didn't happen while they had it. I have a fractured back and am disabled, and this issues actually hurts me when it does it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468976June 13, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
When parking the suv and placing the gear shift in park, the notification system states “shift to park”. This has been happening daily for the last 3 weeks. Sometimes I can get the notification to go away when I push the button on the gear shift. Other times, I have to cut the car off and then back on for it to clear the notification.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468681June 10, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
My care received error code stating service side detection system. Took it to a dealer who, after thoroughly checking my entire electrical system told me the fuse to my side detection modules blew and caused those defective modules to then create a continuous back-feeding of power to the rear wire harness causing a complete depletion of my battery, but also caused the wires to completely melt to the wire harness, which in turn rendered my radio useless and caused several other electrical error codes to come up on my DIC. THIS COULD HAVE CAUSED A FIRE! GM knows this is an ongoing issue because there are ZERO modules to date to replace my defective modules. NONE! From what I read from other blogs, a lot of other GMC owners are having the same issues, YET GMC does not feel this is worth a recall! It could be weeks to months to receive the replacement modules and I tend to feel they will still be sub par. I WILL NEVER BUY A GM VEHICLE AGAIN AND I WOULD NOT RECOMMEND IT TO ANYONE IF THEY VALUE THEIR FAMILIES LIVES AND THEIR HARD EARNED MONEY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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