GMC Acadia Complaints

5,595 consumer complaints on file.

#11489299October 14, 2022
AIR BAGS
The Airbag error message has been displaying on my dash board for awhile now. On November, 2021, I took it to the nearest GMC dealer and repairs to the connector were charged to the extended warranty. One month later the error message reappeared and disappeared after one day. It kept on like that for awhile until July 2022 when I took it to the dealers and they said they fixed it, next day the same error message. Now the dealers are lying that what they worked on was drivers seat side bag and that this time around, the issue is with the bottom part of driver's seat..... My wife and small kids use this car for commute to and from school and this poses a huge risk and danger to my young family everyday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489147October 13, 2022
UNKNOWN OR OTHER
I own a 2017 Acadia Denali (purchased 10-4-17) We started having trouble with the vehicle in that a message appeared saying to shift the car into park. It would shut off but the lights and radio would stay on and you couldn't lock the vehicle. I took it to Ferman GMC in Wesley Chapel on May 28th of 2019. Supposedly they could not replicate the issue. The problem continued and we took it in again on May 31st of 2022. Again, they couldn't replicate what we were encountering. Now it's getting worse, happens almost every time we use the vehicle. So back to Ferman yet again (Oct 12th 2022). Now they are aware of said problem (code is b000a park switch circuit open). At this time they installed an SL-N-SWITCH and N-HARNESS at a cost of $63.13. Then labor, shop fees and taxes brought the total to $760.91, out of my pocket for a known problem. We have also come across a class action suit identifying this as a problem. And a TSB is also out there titled 'Vehicle displays shift to park message on DIC when in park. Vehicle may not shut off when put in park or may not start". There is a NHTSA ID number for this issue: 11353147
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489015October 12, 2022
AIR BAGS
Passenger Airbag warning light has been showing on my dash since I purchased the vehicle in October of 2021. I brought the vehicle to an auto repair shop to have it checked, and was told that the airbags would malfunction if I were to get into an accident that called for them to deploy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489018October 12, 2022
VISIBILITY/WIPER
Warning message appears on dash showing windshield wiper fluid is low/empty when it doesn't need it. This warning message remains lit even when the fluid has just been refilled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489021October 12, 2022
UNKNOWN OR OTHER
Liftgate Malfunction: When rear liftgate is manually opened on vehicle, it continues to make a noise after it is completely opened. This noise sounds as though the liftgate is still in the process of opening. There is also an issue when closing the liftgate. Although it is properly closed, it will show a warning sign moments later in the car saying it is opened. When the car is put back in park to check, the liftgate is closed, but the latch has released. So the liftgate is able to be opened without pressing the button to open it. Sometimes it can take a few times of closing the liftgate for it to stay latched and properly closed. The automatic opening function of the liftgate does not work as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489047October 12, 2022
FUEL/PROPULSION SYSTEM
Can not fuel vehicle properly. Fuel nozzle continues to shut off unless you hold it at the slowest delivery possible. This is with all stations. Dealer says fuel tank has failed internally causing this problem. Cost to repair $1500.00. 51k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488765October 11, 2022
STRUCTURE:BODY
Power lift gate failed and dropped closed while person under it. No injury but continues to fail each time now. Will be going in for repair next week. Looks like there was recall on 2007-2012 for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488807October 11, 2022
SUSPENSION
The contact owns a 2011 GMC Acadia. The contact stated while driving 35 mph, she heard an abnormal noise from the rear passenger side tire. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488614October 10, 2022
POWER TRAIN, ENGINE
I was driving on the freeway then my car suddenly started slowing down. I tried changing lane so i can pull over on the side of the freeway but unfortunately i couldn't get to pull over before the car completely stopped on the freeway. I called AAA. They sent a tow truck which came to the freeway to tow my car. My husband came and took me to work. The car was towed to a GMC dealership. I went to the dealership after work. I was told my car has timing chain problem and if not fixed will damage the engine. I went online to read reviews of this car only to see it was a very common problem for this year and model of GMC which if i have ever read those reviews i would not have bought a GMC. This vehicle should be recalled for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487985October 5, 2022
ELECTRICAL SYSTEM
The contact owns a 2009 GMC Acadia. The contact stated that while his wife was driving approximately 35 MPH, the vehicle stalled and lost motive power. The check engine warning light was illuminated. The contact was unable to restart the vehicle. The vehicle was towed to a certified mechanic who diagnosed the vehicle and determined that a fuel module had failed and needed to be replaced. The dealer was made aware of the failure and confirmed that the failure was related to NHTSA Campaign Number: 14V614000 (Electrical System) however, the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487993October 5, 2022
ENGINE AND ENGINE COOLING
Timing chain and gears
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487664October 3, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The contact owns a 2021 GMC Acadia. The contact stated that while driving, he heard a loud rattling noise coming from the exhaust. The contact then stated that the RPM’s increased and the rattling noise became louder. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the exhaust resonator failed the whole exhaust assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487537October 2, 2022
ELECTRICAL SYSTEM, STRUCTURE:BODY
Passenger side carpeting and foam are soaked from a leakage somewhere. The fuse panel under glove box is soaked and not working correctly. Water is almost making its way into battery under passenger side rear floor. Rust has formed under the shifting console. Car is moldy. No one can tell me what is happening but thousands of complaints online regarding GMC Acadia all have this problem. My vehicle is useless 20,000 in the driveway and cannot drive. Not to mention me and my kids have been driving in mold for who knows how long. GMC needs to fix this issue before they have a class action lawsuit on their hands.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487101September 29, 2022
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
We purchased the vehicle in March 2021 and within a few weeks, the rear camera started working intermittently. At one point, it displayed a black screen with a red warning triangle. The dealership ultimately replaced the camera and we haven't had the problem since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486553September 26, 2022
ELECTRICAL SYSTEM
Shift to park comes on intermittently while in park and turning off engine. Unable to completely shut car off as it does not recognize it is in park. Battery will drain and car may roll.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486422September 26, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Driver side blind spot monitor fails to detect vehicles. I first became aware of the problem as I was entering a freeway and nearly caused an accident. I scheduled service at my GMC dealership but had to wait two weeks for an appointment. The system stared working again just before the appointment and the dealer service department could not find a problem. My neighbor's 2021 GMC Acadia has the same issue. Does somebody have to die to correct a safety defect?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486018September 23, 2022
ELECTRICAL SYSTEM
The middle buttons in the infotainment system do not work - only the buttons around the edges (top, left, right, bottom) work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485397September 20, 2022
ENGINE, POWER TRAIN, STEERING
Looses power while driving. Cannot jump the battery it needs to be recharged every time. Power steering stops working while driving( low rpm and when stopped) dangerous for merging or lane changes. Engine shudders when trying to accelerate. TCM/ ECM replaced 2020. Problem still persists. Whining noise upon start of the vehicle. Auto start will not work. traction control light, check engine airbag and
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485461September 20, 2022
UNKNOWN OR OTHER
Car wont shut off..displays shift to park. Had to turn car off a handful of times before i got it to turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485569September 20, 2022
UNKNOWN OR OTHER
Shift to park and unlocked shifter knob, the shifter knob is capable of shifting from drive to neutral without pressing the unlock switch on the shifter while driving. Vehicle says shift to park when parking vehicle, car will not shut off or lock when code is up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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