GMC Acadia Complaints

5,595 consumer complaints on file.

#11468418June 9, 2022
EXTERIOR LIGHTING
The headlights in this make and model go out frequently. I've owned my vehicle for 2 years and have put 5 headlights in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468143June 8, 2022
POWER TRAIN
In 2019 my GMC Acadia had the “shift to park” issue in which my vehicle would not shut off and I would have to repeatedly start and shift the gear shift before it would shut off. The problem was “fixed” at the dealership in June 2019. In May 2022, the “shift to park” issue started again. At the dealership now and was informed that since the vehicle is out of warranty, I would be responsible for repairs this time. This is a safety issue that GMC is well aware and should not happen to begin with let alone after repairs. In no way am I going to be held responsible for repairs that obviously were done with either defective parts or parts that were limited to only 3 years without my knowledge. If I knew I would have to do the same repair in 3 years and I would be responsible for it, I would have argued for better parts to begin with. GMC needs to know that this is a real problem that needs to be dealt with immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467922June 7, 2022
PARKING BRAKE
Electronic park brake failed to release, flashing park in red on my instrument cluster and after numerous attempts to release it the amber wrench sign also displayed . I could only get it to release after disconnecting the battery and reconnecting it after a few minutes lapsed. It has continued to do this as recent as last week around the 1st of June 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467844June 6, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
I received an error stating “service side detection system” first. Then I started having issues with every error code coming up, side air bag, the side detection lights staying on at all times while engine is on, and I lost my radio entirely. Without my radio I have back up camera! A dealership told me my wire harness is defective, either a frayed wire, corroded wire, and that it is blowing all my fuses. This is before they have completed my service, at my expense. The electrical system runs my car!! Side detection system issues are a SAFETY ISSUE!! It seems this is not the first GMC has heard of this but their response is nothing! How can this safety issue be allowed to continue with GMC not taking steps to fix it in a recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467608June 5, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
When parking the suv and placing the gear shift in park, the notification system states “shift to park”. This has been happening daily for the last 3 weeks. Sometimes I can get the notification to go away when I push the button on the gear shift. Other times, I have to cut the car off and then back on for it to clear the notification.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467310June 3, 2022
VEHICLE SPEED CONTROL, LANE DEPARTURE: ASSIST
The cruise control does not down-shift the vehicle early enough. it does not react for the first 6mph over set point and then when it downshifts it only downshifts one gear. The vehicle exceeded 10mph over set point on a 6% grade and brakes had to be engaged because manual limit did not perform as intended at the moment. This might have been ok in the 90s but all other cars I had handled this much better in last 15 years. The lane keep assist attempts to drive the car into oncoming traffic when there are road patches present in the lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467105June 2, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
“Action required Shift to Park” indicator comes on when trying to park vehicle. Vehicle does not recognize that it is in park. Vehicle will continue to move a short distance before recognizing that it has been placed in park and then comes to an abrupt stop. Vehicle sometimes has to be shifted between drive and park several times before it will recognize that it is in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466749May 31, 2022
ELECTRICAL SYSTEM
When shifting the car into Park the P lights up and the car appears to be in Park, but an alarm goes off when you press the stop button to turn the car off. Action Required : Shift into Park. You have to restart the car and move the shifter or press the button on the shifter to get it to recognize that the car is in Park. This has gotten worse, last time it took over 20 minutes to get the car to recognize it. I have the car scheduled to go to the shop tomorrow. Warranty has expired due to date. Car only has 17,760 miles on it. 05/27/2022 was the last time the car was driven. I am sure they will try to charge me for this. It is a known issue and there seems to be a class action law suit over it. TSB - 19-NA-206 Dated September 2019. This should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466787May 31, 2022
STEERING
The contact's daughter owns a 2014 GMC Acadia. The contact stated while his daughter was driving 70 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact's daughter was able to pull into a local Pep Boys where the power steering fluid was replaced. There was no further information provided. However, the failure reoccurred while driving. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466789May 31, 2022
POWER TRAIN
The contact owns a 2014 GMC Acadia. The contact stated while driving approximately 30 MPH, the transmission shifted with a loud thump. The contact stated that the vehicle was shaking and jerking while shifting gears. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the mechanic was unable to determine the cause of the failure. The failure was intermittent. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466843May 31, 2022
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
The wire harness corroded , and it caused everything in my car to stop working my back passenger window won’t go down , my back driver side cannot be put up or down from the back , my airbag light is now on and now my car will not shift while driving to allow me to drive it over 30mph .. I’ve paid the dealer almost $1400 to fix wiring. I’ve owned the car exactly a year now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466848May 31, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving through intersection auto braking system activated for no apparent reason . Could have caused a crash due to sudden unexpected braking. No warning lights or alarm noted during or after event. Dealership was unable to find any problems with the automatic braking system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466234May 26, 2022
ENGINE, VEHICLE SPEED CONTROL
Today I encountered a problem with my vehicle that not only put myself at risk but my children. This problem came out of no where since I have not had any problems with my vehicle before today. When going to leave I turned my car on to have it stall and die. I had someone come out and look at it and got it to work by pushing down on the gas pedals. Said nothing looked wrong since there were no check engine light or any codes coming up on the dash. So I proceeded to leave and go get gas. When going to start my car again it stalled yet again and showed a check engine light. The car then started to smell like smoke and gas to where I immediately turned to car off and had my kids get out. I then tried to start my vehicle again and thankfully was able to get it to work with the check engine light showing. I called the car dealership that I go to for my oil to let them know I’m coming and that it stalled again with the check engine light showing. I made it to the shop and they ran diagnostics on it to show that it was a time change in the engine that was messing up. They then proceeded to let me know that I would have to go to a GMC shop because they can’t do the work at their shop. He then proceeded to tell me not to drive in this because the car will stall in motion and will not go faster than 45 without dying or shutting off. Which to me is a major safety concern since I have to drive it to the shops and let along home with my children in the car. So the whole way I couldn’t go over 45 without my car starting to stall and shake. Thankfully it didn’t shut down with my kids in the car on a main road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465904May 24, 2022
POWER TRAIN
'Shift to Park' appears on the dashboard after the vehicle is turned off and in Park. This issue can deplete the battery. The problem was confirmed by the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465487May 20, 2022
AIR BAGS
My air bag service light is on when a passenger sits in it. Looking at others complaints this is a normal thing for GMC 2014 Acadia. I am wondering why a recall has not been done. I just bought this car 3 months ago and they are quoting me $600, stating it is not under recall list as it is not my curtain side air bag. Looking at others complaints- they have to have it repaired many times. This should be a recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465338May 19, 2022
STEERING, UNKNOWN OR OTHER
Every single GMC I have ever ran into there is an Acadia, the air conditioner never works. Maybe you guys should reconsider the assembly of your air-conditioning It’s exhausting spending money having air for all of five minutes and then it’s right back to the heat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465360May 19, 2022
STEERING, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT
While driving my car I have noticed that my steering wheel shakes when I apply the brakes. Also when I turn the wheel the power steering makes a loud noise which is the steering rack box. Steering has gotten worse over time and noise has gotten louder. Praying me and my children do not get in an accident as I have no other vehicle to drive. Also the passenger airbag will randomly turn on and off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465190May 18, 2022
SEAT BELTS
The left outer seat belt cable broke when I tried to fasten it. I took to my dealership to have them inspect it. The only thing they seem to be concerned about was having to pay for the repair. I had it repaired it is the law in pa to wear a seat belt. I also contacted gmc but they didn't seem too concerned. I have the part that broke a the repair order and pictures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465218May 18, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
After vehicle is shifted into Park, "Shift into Park" message comes up. It requires you to restart vehicle, put in R, back into Park, sometimes jiggle the button, sometimes the entire shifter, sometimes drive around the block and start the process again. The message does not go away even if you exit the vehicle. 2017 Acadia had a recall for same issue, 2 years later still occurring but no recall. The repair is $600! GM offering nothing. Needs to be a recall, if you have an appointment it is sometimes 10-15 minutes of messing with the shifter ro driving around until you can shut your car off. I have been carrying tools and just disconnecting the battery if it won't shut off. Can't be 10-15 minutes late for work every day waiting for my car to agree it is actually in Park!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465013May 17, 2022
STEERING
Loss of power steering: bought NEW late 2017: In 1st month a whining noise was present while turning the steering wheel in any direction (driving or in park) even when slightly turning the wheel. At the time, didn't seem to effect anything. Difficulty started around 80k miles & continued to get worse as time went on. Each time varies on type of turn, speed of turn, how long the car has been in use. On average: it starts (& continues to get worse) after the first 10/15 minutes of driving. Loss of steering comes & goes (not only happening while turning) for at least 4 -15sec. In the last year (mid 2021 - 2022) went to mechanic -couldn't find an issue. Husband checks fluid levels monthly (no changes/no leaks are visible ). As of May 2022 (130k miles) turning into parking lots/spots/driveways/etc I have NO power steering, my husband is barley able to turn the wheel during these events. Its unsafe to drive. Doesn't seem to be as bad if speed is 20mph or faster. Shudder issue (maybe @60kmiles): *We had this issue w/our 2012 Acadia too. Multiple GMC Certified mechanics have been used to correct this. Only one mechanic was able to witness the shuddering. All things tried have failed to correct it. First started happening between 35 - 55mph (now its at any speed: 10 - 80mph), speeding up used to make it shudder less, turning traction control off USE to make it shudder less. Plenty of forums abt this issue including all things tried & failed. No resolution. Shudder causes car to not accelerate at times. RPM jumps high & bounces around. AC would stop working (started @20k miles) it makes an air releasing noise when AC is in use. *2012 Acadia did this too. Adding Freon helps for limited time. No leaks. Mechanics "CND", its still not fixed. "Tighten fuel cap" warning comes on randomly. When checked, its tight. Automatic start fails randomly, since day 1. "Ck Engine" light comes on & off randomly. Main issue was the shuddering *Reporting date used for loss of power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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