GMC Acadia Complaints

5,595 consumer complaints on file.

#10210839December 4, 2007
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, SEATS
SEVERAL ISSUES WITH THIS NEW 2007 GMC ACADIA. MOST PREVALENT IS THE FAILURE OF THE GAS GAUGE NOT READING THE GAS READING CORRECTLY. 1ST TIME NOTICED AND TAKEN FOR SERVICE WAS 3 MO. OLD. THE GAS GAUGE READS (E) WHEN I'VE JUST FILLED UP THE TANK. DEALER REPLACED 02 SENSORS. 1 MO LATER EXPERIENCE SAME ISSUE. GAS GAUGE READS (E) EVEN WHEN TANK IS FULL. TAKEN BACK TO DEALER AND THIS TIME REPLACE (2) O2 SENSORS AND THE "SENDING UNIT". 2 DAYS LATER, WITH THE GAS GAUGE READING AT HALF FULL, THE CAR LUNGES FORWARD INTO ANOTHER GEAR ON FREEWAY IN TRAFFIC, AND STALLS. CANNOT TURN CAR ON - ALL WARNING LIGHTS ON. TOWED TO DEALER. NOW STATES THAT I NEED A WHOLE NEW GAS TANK BECAUSE THE "BAFFLE" IS BROKEN? STILL AT THE DEALER AND IS UNRESOLVED. THIS CAR IS UNSAFE. PREVIOUS ISSUES: CAR LEAKS AT THE SUNROOF. NOT FIXED YET LUMBAR SUPPORT BROKEN - SOMEWHAT FIXED BUT STILL NOT LIKE THE NEW ONES ON THE LOT. LUMBAR HANDLE FELL OFF - REPLACED BACKUP SENSORS FELL OFF OF BUMPER - REPLACED SEAT TRACKS JERK - REPLACED BOTH DRIVER AND PASS. STILL NOT SMOOTH BUT DEALER SAYS THAT'S THE BEST THEY CAN DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210533November 26, 2007
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2007 GMC ACADIA WITH WATER DAMAGE. CONSUMER STATES THAT THE MOON ROOF, DVD PLAYER, AND RIGHT DRIVERS DOOR IS LEAKING WATER. THE VEHICLE NOW HAS WATER DAMAGE, MOLD AND RUST. *KB THE DEALER FOUND THE DRAIN HOSE OFF AT THE SUNROOF. THEY INSTALLED ZIP TIES TO THE END OF THE HOSES, HOWEVER THE PROBLEM CONTINUED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208661November 12, 2007
AIR BAGS:FRONTAL
INVOLVED IN FRONTAL COLLISION WITH CONSIDERABLE DAMAGE, BUT AIR BAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10207831November 3, 2007
ENGINE AND ENGINE COOLING
MY FIRST 2007 AWD ACADIA BROKE DOWN AFTER OWNING IT FOR 20 MINUTES CHECK ENGINE LIGHT CAME ON AND IT WOULDN'T MOVE. SPENT MORE TIME IN THE GARAGE. WHEN I GOT IT BACK A WEEK LATER IT STARTED TO SHUT OFF WHILE I WAS DRIVING IT BUT IT ONLY DID IT WHEN I WAS STOPPED AND MADE RIGHT TURNS ON MAIN ROADS. THE CAR WOULD SHUT OFF WHILE DRIVING BUT IT WOULD RESTART AGAIN. GOT A REPLACEMENT CAR HAD TO PAY 2,000 MORE FOR IT AND THE REPLACEMENT ACADIA IS DOING THE SAME THING. ITS A DEATH TRAP WE COULD GET KILLED PULLING ON A HIGHWAY AND THE CAR SHUTS OFF AND WHEN THEY HOOK IT UP TO DIAGNOSTIC MACHINE IT SAYS NOTHING SHOWS UP. IT HAS BEEN IN FOR THE SOFTWARE UPGRADES AND A WEEK LATER ITS SHUTTING OFF AGAIN AND HAS ALOT OF HESITATION. I HAVE HAD IT WITH GMC I JUST WANT MY MONEY BACK THEY LOST MY TRUST I SHOULD OF STAYED WITH MY JEEP LIBERTY WHICH WAS A GREAT VEHICLE WITH NO PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206899October 25, 2007
POWER TRAIN:CLUTCH ASSEMBLY
TL*THE CONTACT OWNS A 2008 GMC ACADIA. THE VEHICLE WAS PARKED IN THE DRIVEWAY, BUT THE GEAR WAS PLACED IN DRIVE. THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND DEPRESSED THE ACCELERATOR PEDAL. THE VEHICLE THEN ACCELERATED IN REVERSE ON ITS OWN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ACCELERATION WAS NORMAL. THE GMC AREA REPRESENTATIVE STATED THAT WHEN DRIVING 6 MPH, THE ENGINE SHUTS OFF TO PREVENT THE TRANSMISSION FROM BEING DAMAGED, THUS THE VEHICLE DRIVING IN REVERSE. THE DEALER STATED THAT SINCE THE VEHICLE WAS DESIGNED IN THAT MANNER, NOTHING COULD BE DONE. THE CURRENT AND FAILURE MILEAGES WERE 127. UPDATED 11/08/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206549October 22, 2007
POWER TRAIN:DRIVELINE:DRIVESHAFT
NOTICED A SUDDEN SHAKING IN THE CAR WHEN DRIVING MORE THAN 25MPH. FELT THE CAR WAS UNSAFE TO DRIVE, SO LEFT IT AT A LOCAL TIRE AND AUTO SHOP FOR INSPECTION THE NEXT MORNING. THE TECHNICIAN CALLED TO INFORM US THAT THERE SHOULD BE 6 BOLTS THAT ATTACH THE DRIVESHAFT TO THE FRONT DIFFERENTIAL. THE CAR ONLY HAD 3 OF THE 6 BOLTS LEFT AND OF THOSE 1 WAS BENT. THEY WERE ALSO ALL LOOSE. HE SUSPECTED THAT THEY WERE NOT TIGHTENED CORRECTLY AT THE FACTORY. THE CAR WAS TOWED TO THE NEAREST DEALERSHIP FOR INSPECTION AND REPAIR. THIS CAR WAS PURCHASED IN 3/07 AND CURRENTLY HAS 12,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202791September 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I LEASED A 2007 ACADIA ON 5-24-07 AND SHORTLY AFTER TAKING DELIVERY I FELT THERE WAS SOMETHING WRONG WITH THE TRANSMISSION AND THE WAY IT SHIFTED, I NOTIFIED THE DEALERSHIP ABOUT THE PROBLEM AND TOOK IT IN FOR REPAIR. THEY TOLD ME THEY COULDN'T GET THE PROBLEM TO REPEAT AND FELT THERE WAS NOTHING WRONG. ON 6-14-07 I TOOK A TRIP TO FLORIDA FROM MICHIGAN AND GOT 11 MILES INTO GEORGIA AND THE TRANSMISSION DECIDED TO SHIFT INTO 1ST GEAR GOING 70 MPH. I MANAGED TO GET OFF THE ROAD AND WAS WONDERING WHAT WENT WRONG. I PUSHED THE ONSTAR BUTTON AND THEY GOT ME TO A DEALERSHIP (NEWTON GMC IN TENNESSEE), THEY DONE A QUICK COMPUTER CHECK FOR ERROR CODES AND FOUND MANY CODES THAT THEY DIDN'T KNOW WHAT THEY WERE BUT THEY SAID IT WAS RELATED TO THE TRANSMISSION. I LEFT THE ACADIA WITH THEM AND FINISHED MY TRIP TO FLORIDA IN A FORD PICKUP. AFTER 2 WEEKS THE DEALERSHIP GOT THE OK FROM GM TO REPLACE THE TRANSMISSION. I AM STILL HAVING PROBLEMS WITH THE NEW TRANSMISSION SHIFTING CORRECTLY. AS OF 9-17-07 THERE IS A NEW SOFTWARE UPDATE THE DEALERSHIPS WILL HAVE TO CORRECT THE SHIFTING PROBLEMS FOR 2007 MODELS, THE 2008 MODELS ALREADY HAVE THE NEW SOFTWARE IN THEM WHEN THEY LEAVE THE ASSEMBLY PLANT. THIS PROBLEM MAY BE ON THE 2007 SATURN OUTLOOK BECAUSE THEY HAVE THE SAME TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202561September 11, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
PASSENGER SIDE AIRBAG SENSOR DOES NOT ALWAYS SENSE WHEN THERE IS A PASSENGER AND INDICATOR LIGHT SHOWS AIRBAG IS OFF. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY SAID THERE WAS NO DIAGNOSTIC CODE AND THEY COULD NOT DUPLICATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201930September 5, 2007
POWER TRAIN:MANUAL TRANSMISSION
I HAVE HAD MY TRANSMISSION WORKED ON ALREADY ON MY 2007 GMC ACADIA THE SPEED CONTROL IN THE TRANSMISSION HAS BEEN REPLACED BUT I STILL HAVE A PROBLEM WITH THE PERFORMANCE OF THE CAR. IT IS AN ALL WHEEL DRIVE WITH AN AUTOMATIC. IT WILL NOT HOLD ON A HILL AND SEARCHES FOR A GEAR OR CHANCES SEVERAL TIMES WHEN IT COMES TO ANY KIND OF INCLINE EVEN AT 70 MPH.I WAS GETTING 15 MILES TO THE GALLON BEFORE THE NEW SPEED CONTROL NOW I GET 13. I HAVE SPOKEN TO MY DEALER SEVERAL TIMES AND HE SAYS TO WAIT AND SOON THERE SHOULD BE A UPDATE IN THE SOFTWARE TO ADDRESS THIS PROBLEM I AM WILLING TO WAIT BUT WANT IT ON RECORD THAT THE TRANSMISSION HAS PROBLEMS. THIS IS A NEW DESIGN AND IS VERY ROUGH RIDING. MY CAR HAS ONLY 5000 MILES ON IT AND I HAVE BEEN THERE 4 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201142August 29, 2007
AIR BAGS
WHILE COMPLETING A RIGHT TURN FROM A COMPLETE STOP I RODE UP ON A CURB AND ALL CURTAIN AIR BAGS DEPLOYED. THERE IS NO PHYSICAL DAMAGE TO CAR EXTERIOR,TIRES, RIMS AND UNDERCARRIAGE. DAMAGE ASSESSMENT HAS BEEN CONFIRMED BY TWO GMC DEALERSHIPS AND MY INSURANCE COMPANY. I HAVE ASKED GMC TO PROVIDE INFORMATION REFERENCING WHETHER OR NOT THE SENSORS AND COMPUTER PERFORMED PER DESIGN. THE ONLY ANSWER I HAVE RECEIVED IS THAT THE YAW SENSOR IS WHAT TRIGGERED THE DEPLOYMENT, THAT ALL BAGS WHERE DEPLOYED AND THIS IS NOT A MANUFACTURER DEFECT BUT AN INSURANCE CLAIM. TO MY KNOWLEDGE NO ANALYSIS HAS BEEN DONE TO DETERMINE SPEED, ANGLE ETC... MY WIFE AND TWO CHILDREN WHERE IN THE VEHICLE WHEN THIS OCCURRED. WE ARE SO CONFIDENT THAT THE VEHICLE MALFUNCTIONED THAT UNLESS WE ARE REASSURED THAT GM HAS RESOLVED THE ISSUE WE WILL NOT DRIVE THE VEHICLE ANY LONGER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199897August 17, 2007
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL*THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING 25 MPH THE VEHICLE WOULD VIBRATE. THE CONTACT HEARD A LOUD BANG NOTICED PARTS FLY PAST THE WINDOW. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT ALL SIX PROPELLER SHAFT BOLTS BECAME LOOSE AND THE DRIVE SHAFT FELL OFF. THE CURRENT AND FAILURE MILEAGES WERE 5,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199573August 14, 2007
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE FRONT DRIVERS SIDE 8 WAY SEAT MOVES FORWARD AND BACK UNDER HARD BRAKING AND ACCELERATION. THE MOVEMENT IS MORE THAN AN HALF INCH. THE DEALER SAID THE MANUFACTURE KNOWS ABOUT THE PROBLEM AND THERE IS NO FIX FOR IT. I FEEL VERY UNSAFE IN THIS CAR WITH SEAT THE MOVING AROUND. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197666July 27, 2007
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
ON JULY 5TH 2007 MY FAMILY AND I WERE TRAVELING IN OUR RECENTLY PURCHASED 2007 GMC ACADIA WHILE ON VACATION IN FENWICK, DE. AND AS WE WERE TRAVELING THROUGH AN INTERSECTION OUR VEHICLE EXPERIENCE A MASSIVE FAILURE. THE FRONT PORTION OF THE DRIVE SHAFT, THE PORTION THAT EXTENDS FROM THE TRANSAXLE TO THE REAR AXLE, DROP FROM THE VEHICLE, AT SPEED, AND CAUSED THE VEHICLE TO LOOSE POWER WHILE AT SPEED IN TRAFFIC. REALIZING THE LOSS OF POWER, WE PULLED THE VEHICLE SAFELY TO THE SIDE OF THE ROADWAY TO INSPECT THE VEHICLE. UPON LOOKING UNDER THE VEHICLE, I OBSERVED THE DRIVE SHAFT HANGING, IN THE FORWARD POSITION, TO THE ROADWAY. I IMMEDIATELY CALLED "ON-STAR" WHO I FOUND TO BE EXTREMELY NON-RESPONSIVE OR HELPFUL TO OUR SITUATION. THE FOLLOWING DAY, THE TOW TRUCK FINALLY RESPONDED TO OUR CALL AND UPON OUR DIRECTION TOOK THE VEHICLE TO HERTRICK GMC FOR REPAIR. LATER THAT WEEK I WS INFORMED THAT THE "SAFETY RING" HAD FAILED AND THE REPLACEMENT PRT WAS ON INDEFINITE BACK ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194734June 27, 2007
SEATS:FRONT ASSEMBLY:POWER ADJUST, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL*THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE SEAT WOULD NOT MOVE FORWARD OR BACKWARDS. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER STATED THAT IT COULD POSSIBLY BE A SAFETY ISSUE FOR A PERSON OVER 5'10 AND 250 LBS IF A CRASH OCCURRED. THE DEALER STATED THAT THE SEAT RAILINGS WOULD NOT FUNCTION PROPERLY FOR A PERSON OF THE CONTACT'S STATURE. THE MANUFACTURER STATED THAT THEY WOULD NOT BE LIABLE FOR ANY SAFETY ISSUES BECAUSE THE CONTACT WAS NOTIFIED OF THE SAFETY RISK INVOLVED. THE CURRENT MILEAGE IS 5,700 AND FAILURE MILEAGE WAS 1,600. THE TIR PRESSURE MONITOR LIGHT ILLUMINATED. UPDATED 08/15/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187377April 9, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2007 GMC ACADIA WITH 2,005 FAILURE MILEAGE AT 50 MPH,THE VEHICLE COMPLETELY LOST POWER. THE CONTACT TRIED TO RESTART THE VEHICLE, BUT NOTHING HAPPENED. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DEALER WAS INSTALLING A NEW ENGINE. *AK UPDATE 05/10/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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