GMC Acadia Complaints

5,595 consumer complaints on file.

#11493528November 14, 2022
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
The air bags light came on with no reason truck never being in a crash, the abs and the off road light is on too, the break lights are on while you don't step on the pedal and they go off when you step on it...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493253November 12, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
I brought this car from STOOPS and have been having this same issue since I received this car in March of 2021. Check engine came on within two weeks of me getting this car. The Intake air pressure measurement system MAP sensor and MAF sensor on my 2017 GMC Acadia which is causing other issues. My car is only at 100k mikes and I shouldnt be having the same issue. The MAP sensor was replaced in July of 2021. Here it is a year later and my check engine light keeps coming on and saying the same thing which is causing all these other issues to happen such as steering power system reduced which driving. Notifications about of transmission and engine issues because of Intake Air Pressure Measurement System. Every time I take it to stoops they have it for a couple days and I’m out of a car which means no transportation for work and within 10 days after I get it back the same issue appears. The car sounds like it’s going to shut off at any given time I’m driving. It shutters while at a light or in a restaurant line. It drives smooth but when I shut the car off it makes a whiny noise sometimes. I don’t feel safe driving myself and my kids in the car when different things come up all because of this intake air pressure measurement system issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493190November 11, 2022
ENGINE, STEERING
Check Engine Light. Faulty timing chain. Rack and pinion repairs needed. Examined by two automotive locations: LaFontaine Automotive GMC of Ann Arbor (Michigan) and Mazur's Total Automotive in Pinckney, MI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492914November 9, 2022
STEERING, UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST
Vehicle will have a message on the dash that says “drive with care steering assist is reduced”, the fans will come on and stay on, and the temperature hand will quit working along with air conditioner. It has not been inspected, I am not sure if the steering assist being reduced could cause any harm to myself or others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492917November 9, 2022
POWER TRAIN, UNKNOWN OR OTHER
Transmition makes jerking motion while driving. During driving the transmition will shutter and make you feel as if the car is going to stop running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492984November 9, 2022
EXTERIOR LIGHTING
Both headlights failed at same time during night driving resulting in very low visibility with only the daytime running lights working. My safety as well as others driving on the road were put at risk as my visibility of the road was impacted and my vehicles visibility to other drivers was impaired. This problem has occurred twice within in the last year making the vehicle unsafe to drive. The first time we just replaced both headlights thinking it was a fluke but having occurred a second time within a short period of time is very concerning. There were no warning lamps and at this time has not been inspected by dealer as there is not a recall and is an expensive repair. This is a serious safety hazard and could have easily caused a bad accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492809November 8, 2022
STEERING
The steering control system stops working abruptly , it happened to me numerous times while making a turn. It almost caused an accident and it made my wrist hurt from trying to move the steering wheel in order to not crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492568November 7, 2022
POWER TRAIN, ELECTRICAL SYSTEM
When trying to place the vehicle in "PARK" the message is displayed to "SHIFT TO PARK". The shift lever is in the park position, but the vehicle CANNOT BE TURNED OFF while this message is displayed. The shift lever has to be moved back and forth multiple times, sometimes for several minutes before allowing you to safely shut down the vehicle and exit. This is a known issue for GMC vehicles, yet they tell me that my VIN doesn't show the vehicle is eligible for a recall for this exact issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492418November 5, 2022
AIR BAGS
October 2021 warning light service service seat restraint system. Schumacher Lake Park FL replaced SIR module. Mileage 3741 Took 2 weeks to repair. October 2022 Warning light service seat restraint system. Mileage 7180. Vehicle at Starling GMC Stuart FL for 2 weeks effective this coming week - Nov. 7. Airbag module issue again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492269November 4, 2022
POWER TRAIN
The contact owns a 2019 GMC Acadia. The contact stated while attempting to park the vehicle, the warning message to “Shift to Park” was illuminated. The contact was not able to shift the vehicle into park as needed. The contact turned off and restarted the vehicle however, the gear shifter failed to shift into park as needed. The contact manually turned the steering wheel from side to side while shifting the gear shifter until the vehicle responded and the vehicle was turned off. The vehicle was taken to the dealer to be diagnosed; however, the contact was unaware of the result. The contact was concerned that the failure was due to the transmission. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure. The contact was informed that the repair would not be covered. The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492195November 3, 2022
POWER TRAIN
The vehicle intermittently fails to recognize that it has been put into park, flashing a message on the dash instructing the driver to “shift to park” even when the gear lever have already been moved to the ‘P’ position. I find it amazing that GMC even has a Service Bulletin No.: 19-NA-206 to address the situation (Intermittent Shift to Park Message Displayed While Vehicle in Park) but yet I had to pay $561.47 for the repair to ensure I don't injure my passengers and/or others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491925November 2, 2022
AIR BAGS
My service air bag light is on. The dealership says it’s a sensor for which I will be responsible for replacing out of pocket. They stated my air bags will not deploy properly. As the faulty sensor is a manufacturing flaw why is GMC not responsible for the replacement?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491983November 2, 2022
ENGINE
The contact owns a 2017 GMC Acadia. The contact stated she noticed that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic for diagnostic test, but no failure was found. The computer was reset but after 60 miles of driving the check engine warning light illuminated once again. The manufacturer was not contacted. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490961October 26, 2022
STEERING
When drving at a slower speed to make a sharp turn, steering wheel almost locks up or have to use both hands to turn the wheel. As if there is no power steering in the vehicle. At times you can not turn as sharp as needed putting you in danger of being hit by another vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490802October 25, 2022
POWER TRAIN
Shift knob stuck. Car will say shift to park after turning off car. Ended up draining battery. Needed to replace it after 34000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490316October 21, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Automatic braking assist feature goes off at times when there is no threat of hitting something. It happens when pulling into a garage and also on the road while driving. There have been several occasions when this happened and the car suddenly brakes which could have resulted in being rear-ended. The car suddenly brakes even if there is no danger of running into a car (or garage) in front of me. It has not been inspected (yet) but it seems to be increasingly becoming more of an issue lately. There were no warning lamps or messages just the sudden, hard-braking and loud noise/buzzing it makes when it happens. There have been several occasions but I'm listing the most recent one below.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489753October 18, 2022
POWER TRAIN
With the vehicle shifter in park and the dash indicating in is in park I get an error message stating to "Shift into Park." This has happened serval times in the last few weeks intermittently. I am very concerned this will strand my wife and child or lead to the vehicle unintentionally rolling away while unattended. While talking to several technicians at a GM test facility I have been told this was/is a common issue. While searching the NHTSA complaints multiple multiple complaints for this issue have bee submitted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489770October 18, 2022
ENGINE
The contact owns a 2009 GMC Acadia. The contact stated that after purchase of the vehicle, the vehicle lost motive power and stalled while driving at 45 MPH. There was no warning light illuminated. Despite the failure, the contact was able to coast the vehicle to a stop as the vehicle failed to restart after multiple attempts. The contact's husband inspected the engine and had the vehicle towed to the residence. The contact's husband replaced the crank shaft position sensor, purge valve, high pressure tank, fuel pump, and battery; however, the failure persisted. The contact then towed the vehicle to an independent mechanic where it diagnosed with engine failure due to the timing chain, and a cylinder #1 and #5 defect. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle related to the engine. The vehicle remained in possession of the mechanic unrepaired. The failure mileage was 194,726.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489614October 17, 2022
FUEL/PROPULSION SYSTEM
The fuel tank gauge es do not read probably when on a fourth take when driven less then a mile it read empty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489579October 17, 2022
SERVICE BRAKES
My brakes are awful. They sqeak and sqeal constantly. I've taken it to Ken Ganley Buick GMC several times. Prior to that, it was taken to Nick Abraham BMC. The dealerships are able to duplicate the sound and problem over and over again. None of the dealership representatives are able to offer a solution other than paying out of pocket to replace the brake pads because the material the brake pads are manufactured from are falling short. There is no way the brakes are functioning the way they were designed. Thankfully, I have not been in a situation where I need to slam on my brakes but I am not confident that they would do their job in an emergent situation. I have a toddler and a new baby on the way. I purchased a big SUV with the mindset that it would keep my family and I safe. We have leased several GMC products over the years and have never had an issue like this. We will absolutely not be renewing our lease to prove our loyalty to this brand. The fact that I'm being told the only way to fix the manufacturers problem is to pay out of pocket and fully replace the brakes on my vehicle that is 1.5 years old with 28k miles on it, is absolutely absurd. We are willing to give GMC the opportunity to make it right. At this point, I'll be honest, I doubt anything will even be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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