GMC Acadia Complaints

5,595 consumer complaints on file.

#11504362January 30, 2023
POWER TRAIN
Shift to park issue. Vehicle appears to be in park but message appears. You have to continuously wiggle shifter and shut car off and off until it registers it is in park. I have no way of knowing if vehicle is truly in park or not. For safety reasons I cannot park in an incline due to concerns the vehicle will roll backwards. Several TBS bulletins have been issued by GMC on this known issue and they deny any responsibility of fixing the situation with a recall. The NHTSA needs to step in and investigate and require GMC to remedy this dangerous defect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504546January 30, 2023
UNKNOWN OR OTHER
Rearview camera is intermittently non-functional when placed in reverse gear, and shows a red triangle and red camera icon on the screen along with a circle and slash through it. See attached photo.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503311January 24, 2023
POWER TRAIN
I started hearing noise coming from the front of my vehicle while driving. The noise would increase in volume with speed and decrease as I got slower. I had a mechanic look at it and he said my Front Right Drive shaft is going. I looked up recalls and this is an existing recall for my same vehicle but does not apply to the AWD versions. Please force the expansion of the recall, as a drive shaft should last the life of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503414January 24, 2023
AIR BAGS
Air bag light is on constantly. Unknown if this affects the airbag in terms of deployment during an accident or if malfunction is the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503507January 24, 2023
ELECTRICAL SYSTEM
Car had sat most of the day. By approximately 2:30CST, we decided to go do a little shopping. We drove about 1 mile and the dash displayed "check battery charging system". My husband assumed it was the alternator going out so we turned around swapped vehicles. Probably 45 mins after swapping vehicles I received a call stating my vehicle was up in flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11503499January 24, 2023
SEAT BELTS
This is about my brand new Acadia. One of the seatbelt locks of the second row is missing. I did report the issue to the GMC local dealer and they’re to replace the missing lock, however, I was expecting to get GMC to take immediate action as this is a major safety concern. I have received no communication back from them yet. I’ve got the vehicle in Tijuana Mexico and typically drive it in both California USA and Baja California Mexico.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503137January 23, 2023
LANE DEPARTURE: WARNING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot monitor module corrosion, second replacement in three years. Warning lamps on and side mirror alert lights remain on at all times causing a distraction at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503309January 23, 2023
POWER TRAIN
Vehicle will not shift to park. Have to engage the parking brake to ensure vehicle will not roll away after shifting to park. Becuase the vehicle isn't actually shifting into park l, the vehicle will not shut off which drains the battery and leads to being unable to turnover the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502817January 20, 2023
POWER TRAIN
CAR DOES NOT GO INTO PARK AND WILL NOT SHUT OFF. says shift to park when this happens the car does not shut off correctly and must be restarted and jiggle shifter to turn off. this seems to be a well known problem and is on many years of Acadia
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502886January 20, 2023
POWER TRAIN, SERVICE BRAKES
My car would not shift into park. The indicator in the center console would say that it was in park, but when I would shut it car off I would get a warning on the dash that said that I needed to shit to park. I started chocking the tires when I parked out of fear of the car rolling away or run over somebody. My wife would not always chock the tires. I took the car to the dealer today and they confirmed my issue. The dealer replaced a part on the transmission. The dealer has my old part. It cost me over $400.00 to repair. The dealer and manufacturer are aware of similar circumstances with this model. I started having issues two months ago without warning and the problem got steadily got worse. The car has 43300 miles on it. I have owned it since new. It has never been in any accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502824January 20, 2023
AIR BAGS
The vehicle was traveling at a very low speed in a parking lot and impacted a light pole. All front airbags deployed and the drivers steering wheel airbag deployed severely breaking the drivers arm, causing shoulder injuries, and neck injuries. The occupant would have been completely fine had the airbags not deployed.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11502706January 19, 2023
ELECTRICAL SYSTEM, POWER TRAIN
2019 GMC Acadia started producing error code of “shift to park” around 32,000 miles. This malfunction is directly connected to a know a non manufacturer flaw in the shifting mechanism shifter switch an faulty grounding. The error code “shift to park” will not allow you to properly shut off or start the car causing potential safety threats to individuals involved. This error code is a know issue with the shifting mechanism GMC has been putting in Acadia models for the last 5 plus years with no proper resolution to correct potential hazard for consumers. Recall Bulletins are in place for some 2009-2017 models currently,but only a temporary fix. Consumers are expected to pay for repairs for a manufacturer defective part that doesn’t meet nhtsa requirements. I would like to add the 2019 models to this list. Vehicle was inspected by GMC dealership and master mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502724January 19, 2023
STEERING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
1. COULD NOT PUT CAR INTO PARK OR TURN OFF. CAUSED BATTERY TO BE DEAD AS IT WOULD NOT TURN OFF WHEN PUT INTO PARK. 2. STEERING WHEEL LOCKED AND JERKED REPEATEDLY. COULD NOT TURN INTO PARKING SPOT. THE STEERING WHEEL HAD A MIND OF ITS OWN AND COULD NOT STOP THE JERK. IT IS DANGEROUS AND SCARY ! 3. AT NIGHT, THE HEADLIGHTS DO NOT LIGHT THE ROAD. IT IS AS THOUGH THERE ARE NO LIGHTS AT ALL. IT IS DANGEROUS TO NOT SEE THE ROAD AT NIGHT BECAUSE HEADLIGHTS DO NOT GIVE APPROPRIATE LIGHTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502327January 18, 2023
POWER TRAIN
When I put the car in park, I get the message "Shift to Park". It does not do it every time but it is happening more and more. I have to wiggle the gearshift or restart the car and shift to neutral to try it again. I am wondering about the safety issue and will the vehicle roll if I am not able to get the message to go away? I have researched this and it is happening on a lot of vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502281January 17, 2023
AIR BAGS
The air bag system needs to be checked but there hasn't been an accident in my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501945January 16, 2023
LANE DEPARTURE: BLIND SPOT DETECTION
For the second time, my blind spot alert system has quit working. The first time it happened, my vehicle was slightly out of warranty and it required a replacement of a part that cost over $800. The replacement worked fine for several years but has recently stopped working again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501634January 13, 2023
POWER TRAIN
The transmission broke and now has to be fully replaced costing me 5500 my car has 94k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501399January 12, 2023
LANE DEPARTURE: WARNING, ELECTRICAL SYSTEM, ENGINE
GM put out notice in April 2019 stating side blind zone alert message due to water intrusion May cause issue with driver interface functions. Do not take your vehicle to dealership unless you believe there is a problem. Reimbursement by 4/30/2020 6 years 80,000 miles. Vehicle stopped working while parked in driveway. No start, no cranking, warning lights for security lock out, side crash detection, tire monitoring service and airbags displayed. Dome light for front door did not work while second row lights did work. Lift gate would not open. When stating issues to dealer prior to service were told they had not heard of anything that would stop a cars engine from functioning. Dealership repair stated this was due to rear blind side detection module and that the module shorted out cause all other circuits to go to ground, yet no fuses were blown. Starter fuse and relays were good. I asked dealer if this could have caused my car to stop while driving and they answered yes. Have corroded module and wire loom referee to as kit. Was told no way to circumvent system other than replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501413January 12, 2023
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
Suv stalled and everything shut off and could not start ! It has happened twice and have had it in dealership and they cannot find the problem. Battery’s has been replaced but I believe its electrical!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501433January 12, 2023
AIR BAGS
The contact owned a 2013 GMC Acadia. The contact stated while driving at 25 MPH, the contact was struck by another vehicle that ran a red light at 60 MPH and struck the passenger side of the vehicle. No air bags deploy. The contact suffered a concussion and was taken to the hospital. The vehicle was towed to a collision center. The vehicle was deemed totally lost. A police report was filed. The manufacturer was not contacted. The failure mileage was 135,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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