GMC Acadia Complaints

5,595 consumer complaints on file.

#11511491March 13, 2023
UNKNOWN OR OTHER
Shifter won't engage out of park. There was a recall on 2014 vehicles, still seems to ba an issue 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511338March 11, 2023
POWER TRAIN, ELECTRICAL SYSTEM
The transmission is not changing gears and is shifting hard. Both Passanger side automatic electric windows will not go back up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511348March 11, 2023
ELECTRICAL SYSTEM
Shift to park message appears and unable to lock doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510561March 7, 2023
POWER TRAIN
Erroneous error code on heads up that car not in park. Appears to be in park, error code can be reset by activation/deactivation of trigger switch on shift lever. Provides unclear message if car is or is not in park, vagueness makes me question vehicle park status overall. Issue was very intermittent in 2022, frequency of erroneous error code increasing now happens 1 out of 5 times when shifting to park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510650March 7, 2023
POWER TRAIN
The car is is giving a warning to Shift to Park even though the car is in park. GMC says this is a known issue and could become a safety issue but is not coving under warranty or recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510391March 6, 2023
STEERING, ENGINE
Steering assist reduced, drive with caution message displayed. Steering wheel sticks when turning. Apparently caused by a faulty thermostat and/or temperature sensor. Had both replaced several months ago. however, both the message and symptoms have returned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510474March 6, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving and accelerating multiple light pop up on the dash and car decelerates. The check engine light, parking brake, car stability comes on. The engine shifts down and doesn’t drive correctly. This happened 3 times while driving on the interstate doing the speed limit 55-70mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510064March 3, 2023
POWER TRAIN, ELECTRICAL SYSTEM
2018 Acadia will display “Shift to park” warning along with an audible warning when the vehicle is shut off. This happens even though the PRNDL display is in the “Park” position each time. If I try to exit the vehicle, the audible warning continues (apparently indefinitely). This began at an odometer of about 59,200. Initially, the situation could be corrected by restarting the car and shifting in and out of Park or depressing the shift knob several times. Within a couple of hundred miles, it became consistent and eventually could not be corrected as described above. Unfortunately, this is not covered under warranty. I began driving for a few months without the shift knob, simply depressing the plunger on the shift rod coming up from the transmission. Doing this, the warning rarely occurs and, if it does, it’s easily corrected with one or two presses of the plunger. Some modifications of the shift knob have allowed the knob to be used with results similar to driving without the knob. I hope there will be a software update (deployed over OnStar) to use the PRNDL information and eliminate this failed system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509763March 1, 2023
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The contact owns a 2014 GMC Acadia. The contact stated while starting the vehicle the radio was inoperable and the air bag sensor would chime as if a passenger was seated in the passenger’s seat and not using the seat belt. Additionally, the power locks were inoperable, and the yellow lights for the blind side detection system were illuminated and remained illuminated. The contact also stated that the heater and A/C functioned sporadically. Additionally, the vehicle was difficult to start and would require several attempts before starting. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509773March 1, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION
Recently the "Service Side Detection System" light came on. Now the blind side monitoring doesn't work. While driving all of lights on the dash, radio, and headlights turned off. I was unable to see the road, my speed, or anything within the vehicle. I did some research and this is a vary common issue with these vehicles and nothing has been done to correct it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509525February 28, 2023
ENGINE
The contact owns a 2017 GMC Acadia. The contact stated that while driving, the A/C unit became inoperable. The next day, while driving at a slow speed and approaching a stop sign, the START/STOP system engaged, and the vehicle stalled. The vehicle was restarted. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509561February 28, 2023
POWER TRAIN, ENGINE
The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the vehicle was shuddering. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the torque converter needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that while starting the vehicle, and while driving at various speeds, a buzzing noise was heard coming from the engine compartment. The contact also stated that while driving at an undisclosed speed, the vehicle stalled with the anti-theft system warning light was illuminated and the vehicle lost motive power. The vehicle was able to be restarted; however, the contact stated that unknown alarm chimes were heard. Additionally, the liftgate opened independently and various other unknown warning lights illuminated, and messages were displayed. The contact stated that the vehicle lost motive power and failed to restart. The vehicle was towed back to the dealer however, the cause of the failure could not be duplicated. The vehicle was not repaired and remained at the dealer. The contact was made aware that the warranty had expired. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509273February 27, 2023
ELECTRICAL SYSTEM
Vehicle was destroyed by electrical fire on December 21, 2022. It caught on fire after ‘SERVICE BATTERY CHARGING SYSTEM’ warning light displayed.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11509369February 27, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES
I put the car in park and the push button start would not let me turn off my car. I sat in the parking lot almost 30 min, putting my car in park, then drive, then park for my car to recognize its actually in park to turn off. I started getting this error on the start and stop at lights... it never turned off during the start and stop but fearing my life or my families life.... I took it to my local GMC dealership and the manager from the Service department said this is a common issue with this model, he has repaired HUNDREDS of them. His words. This is a safety issue.... I am shocked this has not been recalled. The lack of urgency to get this fixed is very concerning. It costs my $708.92 to fix this issue. I 100% think i am owed this money due to something that should 100% be recalled. I found an open class action lawsuit that was confirmed by the dealership to be the exact same issue I had. https://topclassactions.com/lawsuit-settlements/consumer-products/auto-news/gmc-class-action-alleges-acadia-shift-to-park-defect/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509088February 25, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehicle has previously been brought in to GMC dealership at least 2-3 times for the dash turning on and off while driving. Started happening around 5,000 miles here and there. First took it in just over 7,000 miles as it was happening more and more frequently. It was last in for the issue on 2/6/23. The dash turned completely off WHILE driving going approx 45-50 mph, is not turning back on, unable to see speed while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508995February 24, 2023
ELECTRICAL SYSTEM, STEERING
Initial battery died completely when vehicle was 2 years old (17 months ago). This week got a steering assist drive with care message and everything pointed to codes signaling low voltage. Battery tested with a bad cell. GM will not cover the cost to replace a battery when not one but two have gone bad well before the middle of their earful lives. GM claims there is nothing electrical drawing from the battery causing both the go array. Bad customer service on GM’s part. Logically this issue should be covered as it is not a typical maintenance replacement. It’s something causing two batteries to go bad!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508737February 23, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Side Object Detection Indicator failure. This was a recall in 2019 after my system failed causing the entire electronic dashboard to go black while driving on the highway. I had no indication of speed while driving. Once I pulled safely off the road and turned the vehicle off, it would not start and needed to be towed. I had it fixed and within months GMC recalled the module kit due to poor design resulting in failure to protect the module from expected weather exposure. The module was replaced in 2019. Again, in 2023, exactly 4 years again, the Side Detection Indicator has failed, due to expected weather exposure which resulted in corrosion. GMC denied replacement because I have already had it replaced. GMC is unable to confirm the module kit placed on my vehicle was an improved design and was the same kit design that has been known to fail. GMC engineers need to reassess for a second recall as the issue is not resolved and could lead to devastating injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508735February 23, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The back up camera went grainy, then completely black. The car is equipped with surround vision camera system. The camera system flashed on / off then completely blacked out. Then would randomly flash a partial picture, and then back to no picture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508507February 22, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving the vehicle goes into Automatic Braking. It has stopped me while I'm driving or it will make a loud scrubbing noise as if I've hit the brakes quickly. It has happened over 15 or more times. I've taken to dealership and they are not very responsive to check into the issue I am having. It is a danger to me if I am on the Interstate with vehicles traveling at a high rate of speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508536February 22, 2023
ENGINE
LOOKING INTO A CHECK ENGINE LIGHT I FOUND I HAD A MISFIRE IN A FEW CYLINDERS. LOOKING INTO IT I FOUND OIL IN MY SPARK PLUG TUBES, MY COILS WERE PERFECTLY DRY AND THE TOP OF THE TUBES WERE DRY AS WELL. LOOKING INTO THIS ISSUE I FOUND MULTIPLE TSB FORMS FOR THE ISSUE STATING THERE WAS A MANUFACTURE DEFECT IN THE HEAD. IT SAYS IT EFFECTS ALL VINS FOR ALL YEARS AS THEY USE THE SAME ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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