GMC Acadia Complaints

5,595 consumer complaints on file.

#11520363May 4, 2023
AIR BAGS
We had a head on collision on 4/26/23. The other at fault vehicle airbags did in fact deploy and we believe ours should have also deployed but Didn’t. We have dash cam footage to see the impact and at that speed, one would anticipate airbags deploying.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11520197May 3, 2023
POWER TRAIN, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
When parking my car "The Shift To Park Light COMES On" cannot shut the car off- Not sure if its in park-You have to restart the car and keep trying to turn the car off--also all interior lights stay on--can not lock the car---This should be repaired by GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519766May 1, 2023
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Transmission- Shift Solenoid EVAP- Purge Valve Forward Collision- goes off when nothing is in front of the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519793May 1, 2023
SEAT BELTS
seatbelt locks and does not release
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519634April 30, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Since I have owned this vehicle, my blind spot alert system has failed 3 times. In every occurrence, the warning lights in the mirror have been stuck in the "on" position. It has occurred at approximately 60k miles, 100k miles, and now 150k miles. In each occurrence, it was a defective sensor module due to the location of the module that allows water to get into the box. The blind spot light stays on constantly and no longer detects vehicle located in the blind spot of the vehicle. In every case, the cost of the repair was over $800 to replace the box.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519577April 29, 2023
UNKNOWN OR OTHER
When shifting into park, getting a Shift to Park error. Have to jiggle the shifter to get the car to turn off. Sometimes it won’t turn off. About a month after purchasing used in 2020 my wife put the car into park in our drive way, the car rolled backwards with my son in it and the passenger side door open. The passenger side door hit a tree and folded the door backward toward the body. Door had to be replaced. Luckily no one was injured. At the time we did not know about the shifter issue. Secondly our transmission has now gone out with only 80k miles on the car. This is another reoccurring issue that GMC has ignored with a know manufacturer default in the transmission.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519598April 29, 2023
ENGINE
Unknown. Engine blew. Was determined by independent service provider. Vehicle wouldn’t start and blew white smoke from the exhaust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519190April 27, 2023
STEERING
My wife was driving our 2014 GMC Acadia to work. She stopped to fuel up her car about 4 miles from home. She left the gas station and proceeded to head to work. She called me (her husband) in a panic because she had lost all power steering and could not turn the wheel through an intersection. I asked her if she had made it to work and she said she was about to pull into the parking lot, but was going to have to park aways out from the building as she couldn’t turn into a park spot. I went and checked out our car when she was inside working and sure enough the cars power steering fluid was all over the ground under the driver side of the car. I trailered the car back home where I could get a better look at things. The rack and pinion had failed without any warning and was spraying fluid out of the top of the rack. No warning lights or indicators on the dash, warning of low fluid or anything malfunctioned. Still when you start the vehicle there is still no warning lights of low fluid or anything. Of course we are dealt to deal with the repair and expenses ourselves because the extended warranty we have doesn’t cover anything to do with steering components with our car that we have owned now for 1 1/2 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519345April 27, 2023
SERVICE BRAKES
Breaks make loud noises when cold. OEM PADS and ROTORS. New with 8k of miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519005April 26, 2023
ENGINE
Got code po0008 crank sensor/cam did resurch said timming chain replaced complete chain still noisey changed cam phasers and sensors still making noise it is so frustrating bee going on 3 weeks I'm disabled not easy to work on myself being I'm a master technician and this has really been mind boggling
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517785April 19, 2023
ELECTRICAL SYSTEM, POWER TRAIN, SEAT BELTS
2011 gmc Acadia slt gear shift does not lock causing it to slip into neutral with slightest bump of shifter or sudden hard breaking Also passenger seat belt does not.lock at all when breaking and driver side seat belt never unlocks there are safty recalls on these issues for this model but.says mine has zero unfixed recall also defrosting and mirror defrost does not work properly causing me to have very bad visibility I had a close call when driving in Houston a week ago when I had to slam breaks due to a crazy driver who did not see me.and cut me off the lane my gear shifted into neutral causing me to not be able to accelerate after breaking to avoid the next speeding car fortunately I was lucky and was able to quickly shift back into drive and go there are electrical issues as well and there has only been one other owner and well maintained so I don't know what to do next my passenger nearly hit dash during this that's when I realized passenger seat belt does not lock
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517808April 19, 2023
SERVICE BRAKES
The rear brake lights get stuck on causing the traction control and the stabilitrak to turn off and flash the warning on the dash. This vehicle has been to two different dealerships to fix the issues and nothing has worked. The brake pedal sensor has been replaced a couple times. The brake pedal assembly has been replaced. This is a safety concern due to other drivers thinking my brake lights are on constantly and not being able to see when I’m actually slowing down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517580April 18, 2023
ELECTRICAL SYSTEM
My 2019 GMC Acadia started having the known "Shift to Park" issue that is affecting these make/models. This is a known issue and GMC has not issued a recall for it, nor are they covering any cost of repair. When the car is put into Park, the screen displays a message that says "Shift to Park". This results in being unable to turn the car off. The vehicle will not lock either when the message is displayed. On several occasions, the car would not start because of this issue. We took it to the dealer and they are fixing the issue for just over $500 USD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517617April 18, 2023
UNKNOWN OR OTHER, POWER TRAIN, ENGINE
I dont know exactly what is wrong but from online videos i think power train or transmission. When driving the vehicle will struggle/delay shifting. When it does finally shift its so hard it throws u forward. When having to quickly get on the gas it will delay to where your not really moving. This almost caused accidents multiple times. ( not pulling out in front of people) entering interstate is a good exsample. It has also lost power when crossing intersection!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517714April 18, 2023
ENGINE, FUEL/PROPULSION SYSTEM
I was driving 40 mph, when warnings appeared on my dash. "Service Stabalizor control", "Traction control turned off", "power is reduced", and the check engine light came on. I lost power as if engine quit, no acceration, but then came back intermittent. If I had been on a highway going 65 mph, in heavy traffic, there may have been an accident. Power steering remained on. I took to an auto service business, and they were unable to find the problem. Code indicated a fuel pressure problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517325April 16, 2023
STEERING
Steering assist warning came on and my wife panicked. She was on the highway and it came on and she could fill it in the stereo wheel. Temperature gauge stays on 0.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517264April 16, 2023
SERVICE BRAKES
Brakes will start Grinding on front wheels
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516829April 13, 2023
POWER TRAIN
Vehicle has been bucking and jerking when trying to accelerate. Going up a hill is scary (especially with my kids in the car) because it slows the car down trying to find a gear. Dealership says it's a torque converter but since so many Acadia's are being recalled for transmission issues, we feel ours should be included as well. Dealership is making us pay for a transmission flush which doesn't make sense because if it weren't for these issues, we wouldn't need to have a flush.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516889April 13, 2023
SUSPENSION
PERSISTENT GROANING AND CREAKING FROM FRONT END SUSPENSION. DEALER REPAIR SHOP COULD NOT DIAGNOSIS ISSUE HOWEVER THERE IS A REPAIR BULLETIN PUBLISHED ON THIS ISSUE AT GMREPAIRINSIGHTS.COM WHICH LEADS ME TO BELIEVE THIS IS A KNOWN DEFECT WITH THE SUSPENSION OF THIS CAR AND OTHER SIMILAR MODELS. THE DEFECT AS DESCRIBED IN THE REPAIR BULLETIN MAY LEAD TO MECHANICAL FAILURE OF IMPORTANT PART OF SUSPENSION WHICH COULD LEAD TO INJURIES OR HARM TO OTHER DRIVERS. I SCHEDULED A SERVICE APPOINTMENT ON 12.28.2022 AND THE DEALER COULD NOT IDENTIFY THE SOURCE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516666April 12, 2023
ENGINE AND ENGINE COOLING, STEERING
The contact owns a 2019 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle hesitated to accelerate with the "Steering Assist Reduced, Drive with Care" message displayed. Additionally, the temperature gauge remained on cold. The vehicle was taken to the dealer; however, no failure was found. The failure recurred, and the vehicle was taken back to the dealer, where it was determined that the thermostat needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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