GMC Acadia Complaints

5,595 consumer complaints on file.

#11523523May 23, 2023
ELECTRICAL SYSTEM
There have been no reported recalls yet my vehicle is on it's third battery since purchasing it? How is this possible?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523068May 21, 2023
UNKNOWN OR OTHER
We have had this recall fixed TWICE but it still reflects in the NHTSA database as an open recall. The first time we had this fixed was in 2017. We had it fixed again on May 19, 2023 and yet it STILL reflects as open in NHTSA. I am active duty military and require proof of clean vehicle recall history to ship this vehicle to Hawaii as part of a permanent change of station move. Please assist ASAP with clearing this recall requirement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522846May 19, 2023
ELECTRICAL SYSTEM, POWER TRAIN
The electrical and gear shift failed, causing a problem that GMC calls “shift to park.” Even when the car is placed in park, the car does not recognize that it was placed in park and cannot be turned off, preventing the driver from leaving the running car. This is a known problem that multiple dealers are aware of and there even appears to be a recall and lawsuits on the 2018 Acadias. However, on my 2019 Acadia, which has the same problem as the 2018 vehicle, this is a problem that costs hundreds of dollars to fix. This should be recalled because it renders the vehicle a safety hazard because it cannot be turned off and it is a known GMC problem that they refuse to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522882May 19, 2023
ENGINE
I’ve had 2 issues with the thermostat going bad. The official part is called the water outlet assembly that includes the thermostat. I’ve also had several others tell me they have had this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522893May 19, 2023
ELECTRICAL SYSTEM, POWER TRAIN, AIR BAGS
The contact owns a 2007 GMC Acadia. The contact stated that while driving at various speeds, the vehicle lost motive power with the battery saver mode activated. The contact stated that the vehicle failed to restart. The vehicle was towed to an independent mechanic on two occasions, where the vehicle was diagnosed, and it was determined that the alternator and battery needed to be replaced. The vehicle was repaired on both occasions; however, the failure persisted. Additionally, the service air bag and transmission warning lights were illuminated. The contact stated that there was smoke coming from the battery. The vehicle had not yet been taken back to the mechanic or a local dealer for further diagnostic test or repair. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The approximate failure mileage was 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522406May 17, 2023
ELECTRICAL SYSTEM
There is a water leak problem with the Acadia ! My car had a dead battery and when it was time to change the compartment was full of water I also get water under steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522455May 17, 2023
ENGINE
I have a really loud buzz & rattle noise. I can feel vibration on the passenger floor board real bad. The loud noise usually around 2,000-2,500 rpms. I have 39,000 miles on my car. It has always made a noise at take off but we thought it was normal untill now it's extremely worst. I took it into the dealship they diagnosed as something broken inside the muffler / resonator / weld inside muffler. So I did my research on the internet and I see alot of people complaining about this same issue on there cars. There was even a BULLETIN NUMBER (PIT5863) Pulished on 11/2/2021 the correction review # (21-na-118) all my issues are identical to bulletin. My year,make,model and issues with my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522237May 16, 2023
AIR BAGS
Recall on Air bag system in 2014 GMC Acadia. My safety and my children safety is at risk every time we ride in vehicle. I have a warning light illuminating the airbag needs repair. When i purchased this vehicle it wasn't any issue to the system. I'm paying insurance on a vehicle that hasn't found a remedy for the issue and I cant afford to go without transportation. There isn't a time limit on when an incident can happen but as of now this recall is an issue and if it goes without remedy I will need new/other affordable recall free transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522339May 16, 2023
POWER TRAIN
The contact owns a 2019 GMC Acadia. The contact stated that after the transmission was shifted into park(P), the “Shift to Park” message was displayed. The contact shifted the gear shifter into several other gears and was able to turn off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521998May 15, 2023
AIR BAGS
FOR A LONG TIME MY DASH HAS SAID SERVICE AIR BAG /
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522051May 15, 2023
EXTERIOR LIGHTING
*Headlamp *Hard to see at night; risk of being pulled over *yes *no *no Week of May 1st 2023...headlamp works...then turns orange...the goes out. Repeats this process consistantly ** Currently there is a notice from NHTSA that GM Extended Headlamp Module Warrant Unfortunately Dealership is unaware of that...and also GMAC Warranty Customer service The initial recall was for defective low-beam headlights and daytime running lights on certain GM makes and models that were prone to failure on more than 300, 000 vehicles. More complaints were received after the re-call, NHTSA opened an investigation on April 2017. One year later the recall was expanded to include an additional 180,000. In the affected vehicles, the headlamp driver module may overheat, which could melt the module under the hood and result in failing headlight and daytime running lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522080May 15, 2023
ELECTRICAL SYSTEM
Shift to park issue, car wont recognize its in park and wont turn off unless you shake the gear shifter around to get it to realize its in park. Parking break issue as well, "service parking break" error popped up on my screen now I can no longer turn it on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521585May 11, 2023
POWER TRAIN
The contact owns a 2017 GMC Acadia. The contact stated that on various occasions after shifting into park(P), it was not recognized and the "Attention Required, Shift to park(P)" message was displayed. The contact stated that multiple attempts at shifting the gear into neutral(N) or reverse(R) were needed for the park(P) to be recognized and for the contact to be able to turn off the vehicle. The contact also stated that while driving at various speeds, the transmission was slipping. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521598May 11, 2023
AIR BAGS
I was hit in and intersection while making a left turn. The other vehicle was traveling straight and hit my back quarter panel. I was spun around twice and smashed into another car as well as a pole. NONE of my airbags went off. So glad my Kid's where not in the car!
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11521482May 11, 2023
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER, EXTERIOR LIGHTING
The contact owns a 2022 GMC Acadia. The contact stated that while driving at night at an undisclosed speed, the instrument cluster light inadvertently turned on and off. Additionally, the speedometer was inoperable. The turn signal warning light was illuminated, and the headlights inadvertently illuminated on and off while driving. The vehicle was taken to the dealer on three separate occasions; however, the dealer was unable to duplicate the failure. The dealer replaced an unknown module, but the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521385May 10, 2023
UNKNOWN OR OTHER
Several times we were unable to put the vehicle in park which would not allow the car to be cut off. I went on line to read reviews about this kind of problem and found bulletin 19-NA-206 describing the shifter assembly as a common problem on this vehicle. A Gen shifter harness was replaced at a cos of $589 with a two year warranty and was told that this will probably happen again. (Gen Shifter Harness) We are now afraid to take trips now because we use to make many stops in small towns to visit relatives. My wife wants to get another kind of vehicle because of this problem. We have purchased four cadillacs and two GMC vehicles from Coulter Cadillac but no problems with the Cadillacs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521400May 10, 2023
STEERING, SUSPENSION
My steering rack and pinion as well as my power steering pump have gone out completely potentially put me in harms way By impairing my ability to drive defensively. by greatly reducing the vehicles reaction time . A worn steering rack can cause you to lose partial or complete control over your car steering wheel, which can lead to fatal accident. That goes without saying that steering rack is a major car maintenance procedure and is expensive. When they perform defectively, it can spell trouble and make your steering faulty and unreliable—this is what happens when the rack and pinion goes out. And I believe it goes without saying that the power steering pump is just as an intricate part of your design as is the rack and pinion they go hand-in-hand, and the potentially damage each other. In this case, they both went out.. I believe it’s well documented across many platforms, similar issues with the same model. document to the skyline motors in Rawlins, Wyoming. At the time there was no warning lights are indicators on the instrument panel whatsoever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521435May 10, 2023
AIR BAGS
Takata recall. The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521410May 10, 2023
POWER TRAIN
The contact owns a 2023 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520554May 5, 2023
UNKNOWN OR OTHER
Vehicle does not shut off when shift to park. Must put vehicle in gear then shift to park numerous times in order to get the vehicle shut off. Vehicle will not start. Requires numerous attempts applying brake to start
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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