GMC Acadia Complaints

5,595 consumer complaints on file.

#11606998August 7, 2024
PARKING BRAKE, POWER TRAIN
The contact owns a 2019 GMC Acadia. The contact stated that while shifting to park and turning off the vehicle, the message “Shift to Park” was displayed. The parking brake failed to engage as needed. The contact continued to depress the brake pedal, and after ten minutes, the vehicle shut off. The vehicle was taken to the local dealer, where it was diagnosed, and it was recommended that the shifter assembly be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a case. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606693August 6, 2024
ELECTRICAL SYSTEM, STEERING
I purchased this car in May 2024 and it has done this since the day I bought it. When I shift into park and turn the car off it alerts me that I need to shift into park but it already is, I have to squeeze/jiggle the button on the shifter to make it stop. I feel this could cause some serious problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606706August 6, 2024
POWER TRAIN
For over 2 years now I continue to receive "shift to park" message when I am already in park and trying to turn off vehicle. I can't shut off and have to shift to reverse and/or drive then back to park several times or shove the gear shift towards park for it to finally detect I am in park. I have been setting parking brakes out of fear vehicle will roll due to this issue. Yet, even with all my maintenance, if it doesn't happen during oil change or tune ups dealer nor repair shops aren't diagnosing and issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606738August 6, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 GMC Acadia. The contact stated that the battery, the steering, and the brake warning lights were illuminated. The contact contacted Triple A, who tested the battery, the starter, and the alternator and jumpstarted the vehicle. The vehicle was taken to the local dealer, where it was determined that the battery had discharged and needed to be replaced. The dealer informed the contact that diagnostic testing could be performed after the battery replacement. The contact stated that the battery was replaced four times; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606818August 6, 2024
AIR BAGS
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606450August 5, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606538August 5, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606556August 5, 2024
AIR BAGS
Almost 1 million affected vehicles and a year after they issued the recall there is still no remedy to a airbag that can send metal shrapnel into the driver and occupants
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606643August 5, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606113August 2, 2024
AIR BAGS
I received a letter from GMC in June 2023 (14 months ago) notifying me of a safety recall on my 2016 GMC Acadia regarding front driver side airbag inflator. The letter said the inflator my rupture during deployment sending shrapnel (metal fragments) to the vehicle interior resulting in serious injury and/or death to the driver or other occupants. I have contacted a dealer for recall repair and was told there are NO replacement parts available and no date when they may be available. 8/2/2024 I contacted GMC regarding this recall issue and no parts. The representative said GMC has no date when parts may become available, that I would get a letter when parts are available. THIS IS NOT ACCEPTABLE AND A KNOWN SAFETY HAZARD BY GMC. I can't sell my vehicle with an open known safety recall. EFFECTED OWNERS NEED ACTION NOW ON THIS RECALL, BEFORE MORE PEOPLE DIE OR ARE INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606083August 2, 2024
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605798August 1, 2024
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605906August 1, 2024
POWER TRAIN, SUSPENSION, STEERING
On July 26, 2024, I was driving my 2018 Acadia, with my cruise control set to 48 in a 45 MHP zone. Nearing a bad curve, I sneezed. When this happened, I tapped the brakes to disengage the cruise control, my passengers side tires exited the road and with both hands on the wheel I tried to slowly bring my tires back to the road. However, I was unable to gain control and totaled the vehicle. A witness stated that she heard a loud pop coming from the vehicle before the wreck happened. I later learned from my insurance that the vehicle had a Recall 17V516000 on it and I was never made aware of it. I believe that this was a factor in me not being able to control the vehicle.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11605882August 1, 2024
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2022 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and the stability track warning light illuminated. The contact stated that when the accelerator pedal was depressed, the contact stated that an unknown fluid was shooting out onto the contact's foot. In addition, the contact stated that the front driver's and the passenger's floorboards were soiled with the fluid. The contact drove the vehicle to the shoulder of the road and turned the vehicle off. The contact stated that when the vehicle was restarted, the vehicle was driven without further failure. The contact stated that the failure had occurred while her six children were inside the vehicle. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had occurred five times. The contact stated that the vehicle was taken to the dealer each time. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605536July 30, 2024
AIR BAGS
I have been waiting over a year to get my recall airbag fixed. I was sold a defective car and would hope that it would get fixed ASAP especially knowing that if I am in an accident, I could get killed or anyone else in my car could. This is unacceptable. I received a recall letter in May 2023 and today at the emissions testing was told to go get it fixed. I looked up what to do in the GMC website and they make it sound like I just call the dealership and they will fix it. That is not true, I was told there is no solution. I am driving a car that could kill me or any passenger in my car and have been for over a year. I called my dealership, GMC corporate and was told by both of them they would let me know when a part would be available but as of right now there is nothing. I believe it is negligent to have a recall that could cause death and it take this long. It’s not like a little light bulb that is broken. I am very upset and nervous to drive my car knowing the tragedy it could cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605077July 29, 2024
POWER TRAIN
I purchased my 2018 GMC Acadia in 2021. Two days after I purchased the "Shift to Park" error occurred. I contacted the dealer and they said that yes these cars are not recognizing they are indeed in park. After several phone calls back and forth they agreed to repair. Well now 3 years later it began to show the Shift to Park error once again. I looked up to see if they had recalled yet and GM has recalled on SOME vehicles but not sure why others like mine are excluded. I would assume this is a safety issue since the car cannot recognize its in park. I am also not returning to the dealership for repair since I don't believe it was repaired to begin with or the replacement parts are also defective. This seems to be that it will be an ongoing issue and additional costs to me every time this issue comes up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605213July 29, 2024
AIR BAGS
Was issued recall notification from manufacturer in May 2023. All calls to GM (including corporate) indicate that there is still no anticipated date of repair. This is a delay in repair that has catastrophic potential otherwise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605255July 29, 2024
ENGINE
The contact owns a 2007 GMC Acadia. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with incorrect piston rings which caused excessive oil consumption. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 218,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604941July 28, 2024
UNKNOWN OR OTHER
Vehicle will not shift to park- The cars engine is off and will not turn on, while the car physically will not turn off. I have to move the shifter until vehicle recognized it was in park. resulting in me getting stuck in my vehicle. Multiple reports from other owners with no fix provided by GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604775July 26, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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