GMC Acadia Complaints

5,595 consumer complaints on file.

#11610110August 22, 2024
UNKNOWN OR OTHER
Shift to park warning, while the vehicle is parked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610168August 22, 2024
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610224August 22, 2024
AIR BAGS
See attached document for complaint.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11609914August 21, 2024
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609917August 21, 2024
UNKNOWN OR OTHER
SHIFT TO PARK alert popping up on. Car will not turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609964August 21, 2024
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, LATCHES/LOCKS/LINKAGES
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610064August 21, 2024
ELECTRICAL SYSTEM
The car shutdown mid-driving do due to a power system issue, which was dangerous on the highway. I had the car battery and the alternator replaced and it did the same thing again 8 months later. Says the battery system needs servicing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609600August 20, 2024
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609639August 20, 2024
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609843August 20, 2024
EXTERIOR LIGHTING
Left rear tail lamp failed after only 90 miles. It is available for inspection upon request. This tail lamp also contains the left turn signal, so when turning left, the signal flashes faster. The dealership has been notified of the issue and has inspected the issue in question. There were no warning lamps indicating the lamp was not functioning until I turned my left turn signal on. Now, there is a check left tail lamp indicator every time I use my left turn signal. I have been waiting on the replacement part for approximately 6 weeks with no ETA on a resolution, all while GM thinks its ok and safe that I drive my car without a left rear turn signal and brake lamp.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609312August 19, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609360August 19, 2024
AIR BAGS
There has been a recall in effect since 5/10/23 - NHTSA Recall No. 23V3344; Manufacturer Recall No. N232404980, and there still is no remedy. I have spoken to our local dealership several times, called the GMC Manufacturer today, 8/19/24, and was told there is "no remedy yet; they are working on it. With this enormous safety recall, it is hazardous for drivers to utilize their vehicles without remedy. What can you do to get this pushed through? How many lawsuits will it take for GMC to "remedy" this issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609397August 19, 2024
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609427August 19, 2024
AIR BAGS
A recall was issued for my car in May ‘23. I have called our local GMC dealer and they explain they do not have the parts. I called GMC recall dept and they say that they are trying to get the parts. But they do not give a timeline at all. This is very frustrating. GMC doesn’t seem to care enough about their customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609123August 17, 2024
AIR BAGS
I want to register a complaint regarding Safety recall N232404980. I was notified on June 23rd 2023 that my vehicle was included in this recall. It's now more than 1 year later and the recall is still incomplete. I've made several attempts to have the recall addressed including scheduling a service appt on Aug 12th 2024 (at Fox Chevrolet in Caledonia MI). While at this appointment I was told directly that they had the parts but couldn't do the repair because my vehicle status is "Incomplete. Remedy not available". I also contacted GM customer service under their ticket number [XXX]. My understanding is that if the inflator is defective that shrapnel can be thrown in the drivers face in a collision where the airbag deploys. This could cause injury or death. It's not reasonable to expect a safety system to injure you nor is it reasonable to expect someone to park the vehicle for more than a year. GMC should, at a minimum, offer to disable the drivers side airbag until a remedy is available. I realize there are almost 1 million vehicles involved in this recall and in April of 2024 only 3500 vehicles had been remedied. At this rate it will take about 140 years for GMC to address this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609137August 17, 2024
ENGINE
While starting to drive. It seems like the transmission goes into 2nd shift and the car jerks a little and I have to press the gas pedal to get it to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609134August 17, 2024
SERVICE BRAKES
Front right brake hose was entangled around the front drive shaft and tore the brake line apart causing catastrophic brake failure. Car had only 19000 miles on the odometer odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609115August 17, 2024
UNKNOWN OR OTHER
Vehicle drove for over 30mins before it detected that there was no remote in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609059August 16, 2024
UNKNOWN OR OTHER
Vehicles does not recognize when the vehicle is parked and does not allow for vehicle to shut off. Gives shift to park error. Takes several tries for vehicle to recognize it is parked. Same issue in 2020 which was repaired by gmc since vehicle was still under warranty. Now that it is out of warranty it's my responsibility
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609061August 16, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
My car will not shut off as I am parked and “shift to park” is alerting me. The car keeps beeping. I have to re-start it multiple times and shift it in and out of park for it to finally go off. This last time it took 25 min to shut my car off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia