GMC Acadia Complaints

5,595 consumer complaints on file.

#11608708August 15, 2024
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608734August 15, 2024
UNKNOWN OR OTHER
Shift to Park Warning Had parts replaced on 7/20/20 Mileage was 54842 Now having same problem Shift to Park Warning 8/15/24 Mileage 73088
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608751August 15, 2024
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608819August 15, 2024
UNKNOWN OR OTHER
Shift to park sign appears and doesn’t disappear until I turn and off the car multiple times. It’s been retuning problem for the past two months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608840August 15, 2024
AIR BAGS, ENGINE, UNKNOWN OR OTHER
Bought vehicle used/as is from dealer about a month after air bag recall announced in 2023. Found out it is apparently illegal to sell a vehicle with an open recall. Dealer did not disclose the recall and I did not research unfortunately. It's been over a year now since air bag was recalled and still no fix and I live in a very hot state. Should never take this long to fix something so dangerous - FATAL. Lives are possibly at stake!!! Also had to replace temp sensor which cost about $1,000. A/C wasn't working properly. Mechanic said they had to replace the temp sensor. Research shows this is a known issue. Also have had to replace O2 sensors and might have catalytic convertor issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608665August 15, 2024
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Car's back up camera screen has gone black on several occasions. The vehicle has been in the repair shop , this is my fourth time trying to get it repaired. The screen goes black with a red circle and triangle on the screen when the car is put in reverse. This makes backing up difficult because of the vehicle size and blind spot . This problem developed in the first month of having the vehicle and again the vehicle is back in for repair the fourth time for the same issue I've had the vehicle in service for eleven months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608524August 14, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608583August 14, 2024
AIR BAGS
MAY RESULT IN SERIOUS INJURY OR DEATH??? AND ITS BEEN OVER A YEAR SINCE WE RECEIVED THE NOTIFICATION OF THE RECALL WHICH I AM CERTAIN GM KNEW ABOUT LONG BEFORE THE NOTIFICATION, WE SIMPLY CANT JUST PARK THE VEHICLE AND WAIT. I AM SURE THE HEADS OF GM ARE NOT DRIVING ANY RECALLED AIRBAG VEHICLES. SO THE PUBLIC HAS TO RISK SERIOUS INJURY OR DEATH WHILE WE LISTEN TO THE LIES ABOUT “SUPPLY CHAIN ISSUES” THAT HAVE LONG WORN OUT THERE EXISTENCE SINCE THE END OF COVID. CORPORATE GREED AT WORK AND KNOW ONE TO HELP THE NORMAL FOLKS. WHAT WOULD YOU DO??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608256August 13, 2024
AIR BAGS
There has been a recall of this part for over a year now, and they still have not fixed it. This could lead to injury and death, and this is ridiculous that it has not been taken care of yet. They have to have airbags available or they would not be able to make new vehicles and sell them. Someone needs to do something about this before more people are killed. I, for one, cannot afford to go out and buy a new car so that I do not drive the one that I have. I am sure that this is the case for many people, and GM has a responsibility to fix this in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608275August 13, 2024
AIR BAGS
I am checking to see when this ( Recall Incomplete, remedy not yet available ) GM Program # N232404980 Status Incomplete. Remedy not available NHTSA 23V334 Date Issued: 2023-05-10 Description General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2014-2017 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. An inﬂator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. Safety Risk Description An inﬂator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. Repair Description Dealers will replace the front-driver airbag module. When Can I get this fix ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608283August 13, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608309August 13, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608328August 13, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
Rear-View Camera Failure: The rear view camera functions intermittently. While in Reverse, the screen goes black, with a red triangle and a circle with a line through it. This SAFETY ISSUE increases risk of incidents resulting in injury and/or property damage while the vehicle is in reverse. I understand there already exists a NHTSA RECALL (NHTSA Campaign Number: 22V709000) however, it states that only vehicles equipped with the optional Surround Vision feature are affected. My vehicle does not have the 360 Surround Vision (RPO UV2). but is experiencing the same SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608334August 13, 2024
ELECTRICAL SYSTEM
My sound no longer works, the radio is constantly going out now I have no sound, no blinker clicks, no emergency notification warnings, no door chime, nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608170August 13, 2024
POWER TRAIN
The contact owns a 2019 GMC Acadia. The contact stated after shifting to park(P) and attempting to turn off the vehicle, the message "Shift to Park" was displayed. The contact stated that upon shifting out of park(P) and shifting to park(P) several times, the vehicle responded as needed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed and determined that the "Shift to Park" switch had failed and needed to be replaced. The dealer provided an estimate for the repair; however, the vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608274August 13, 2024
AIR BAGS
Struck a deer traveling at 65 mph & air bags did not deploy
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11608059August 12, 2024
FUEL/PROPULSION SYSTEM
Vehicle shut off on highway, was able to pull off on shoulder. Would turn but not start. Dealer states fuel pump control module fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607868August 11, 2024
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
I was traveling at the posted speed limit of 80 mph on [XXX] in South Dakota at [XXX] and the GMC Acadia was working without any issue when all of a sudden various warnings flashed on the dashboard with one of them being power saver mode engaged. Within about 3 minutes various other warnings flashed and the vehicle motor turned off along with all of the electrical systems. Luckily, I was able to maneuver the GMC Acadia to the shoulder of the highway safely. The vehicle would not start and for about a minute or so we were trapped in the Acadia. We could not unlock the doors or wind down the windows until I pressed the start/stop bottom several times. Onstar did not work either. Once we could get out of the Acadia, my wife called 911 and in roughly 20 minutes or so, a police officer arrived at our location. We also called AAA and had a tow truck take the broken down GMC Acadia to a garage for repairs. It turns out that the alternator went bad and rendered our GMC Acadia useless in roughly 3 minutes from the initial warning. There was absolutely none of the tell tale warnings of a bad alternator. We did not see or observe any dim lights, hesitating starts or any other things associated with a bad alternator prior to the 3 minute warning before the vehicle completely was inoperable. We are very lucky to be alive. If [XXX] was more congested with traffic at the time of this incident, we might have been serious injured if not killed. IMO this GMC Acadia is a death trap. This vehicle warns the driver when the key fob’s battery is low many weeks before it needs to be replaced. It should warn you more than 3 minutes if not several hours prior to the vehicle being completely immobilized. It should be noted that the check engine light came on several hours before this incident and I called Onstar and they ran the diagnostics and returned a P0420 code which is related to emissions. The check engine light turned itself off about 1 hour before incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607736August 10, 2024
SEATS
My car seats (2nd row & 3rd row) seats are rattling really bad when I am on the freeway or highway roads; signs of loose seats. Very concerning to wear it loosens the seat belt strap securing my toddlers car seat. I thought it was the road but unfortunately it’s my seats.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607540August 9, 2024
ELECTRICAL SYSTEM, POWER TRAIN
Stalls while driving stability track and traction control shut off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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