GMC Acadia Complaints

5,595 consumer complaints on file.

#11601252July 11, 2024
UNKNOWN OR OTHER
All of a sudden my infotainment center went blank and hasn't turned on since. I have no backup cameras or backup warnings because of this. I've taken it to an autobody but they cannot fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601306July 11, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Engine leak was repaired multiple times. Heated Seats repaired multiple times. Purge Pump repaired multiple times. Car is a junk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600792July 10, 2024
ELECTRICAL SYSTEM, ENGINE
I keep getting a message for Shift to Park when my car is already parked. My battery keeps draining for no reason even through my battery is good. I could be driving and my truck just shuts off without warning and my battery dies. Then when it shuts off all these other lights comes on. I have to let it sit for a second then it starts back up. This has been going on for months. I took it to the dealership and they ran all type of test and couldn’t figure out why it was doing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600877July 10, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600932July 10, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600467July 9, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact was notified of NHTSA Campaign Number: 23V334000(Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600519July 9, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600523July 9, 2024
WHEELS, UNKNOWN OR OTHER
During a routine oil and filter change the technician noted that the "rear tow links are excessive play in them." Several GMC vehicles have had numerous recalls to tow links over the years. Dealership suggested the repair and confirmed services were not covered under warranty. After further research into the repair there are countless forums and complaints about GMC vehicles needing tow link replacement. Photos of the original tow links show minimal wear and tear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600575July 9, 2024
POWER TRAIN
I have increasing issues over the last several months, most especially this last week or so, with the SHIFT TO PARK. Every time I place it in park the dashboard says SHIFT TO PARK and bings at me continuously. I try turning the vehicle off and on again numerous times and have to place in reverse and park again a few times before it "clicks" into park and allows me to leave the vehicle. I know my year and model are part of a recall for this issue, there are class action lawsuits about it as well as Lemon Law incidents in numerous states. I have called GMC and received no help, I asked to escalate it to a manager, I was told that would happen within 24-48 hrs yet no manager ever called me. I was left to place a complaint with the Better Business Bureau and a GMC "scripted" representative called me and told me that MY vehicle has not been recalled, yet my model and year has been -- this makes zero sense since MY vehicle is having the recalled issue. I asked again to escalate it, a supervisor is supposed to call me within 2hrs (July 9th at 4:10pm EST) but emphasized that the supervisor will also tell me that GMC will NOT pay for my recall because my VIN has not been recalled. This is how they get away with not paying for the vehicles issues. HOW is my vehicle now NOT part of their recall when it's a known issue and my vehicle IS having this issue?? I drive 2 toddlers around, my grandchildren, and now I have this issue on a vehicle that is barely a few years old and I've only owned for 3 years. Again, my YEAR & MODEL vehicle has known issues with this SHIFT TO PARK and GMC is refusing to remedy it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600579July 9, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600199July 8, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600296July 8, 2024
POWER TRAIN
While driving 55mph, I had to make a sudden stop due to a large animal in road now my engine lights is on and when I try to put it in to any gear it says the transmission is not in the correct position with a code PO700 (MIL) car will not go into any other gear unless I shut it off the car then start again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599551July 6, 2024
ELECTRICAL SYSTEM
Drivers side door caught on fire overnight. Burned up the interior of the vehicle and smoldered out. Windows were up, car was completely closed and locked. Still starts and drives. Door, seat, steering, ceiling , visor all burnt and melted to some degree. Seems to have been electrical.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11599555July 6, 2024
ENGINE
142,000 miles and timing chain is bad. A very known issue and a very common issue in the GMC Acadia Denali which I think should be repaired by GM! I only owe $4,000 on the car and it's going to cost me 3,000 to get it fixed that is ridiculous so I think you should stand behind your workmanship and your quality of vehicles that you build GM and fix it take care of your customers as we keep buying this type of junk
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598537July 3, 2024
POWER TRAIN, UNKNOWN OR OTHER
The transmission was failing to shift and jerking me forward in the vehicle. The check engine light came on. I was on the highway going at high speeds. Also, my vehicles Internet connection dropped. I pulled off the highway and turned off my vehicle. While starting my vehicle again and attempting to go into reverse, it would not reverse and it would not drive forward . It would just rev the RPMs. My vehicle has been sitting at the dealer for two weeks. They have not looked at it yet. The police were not called as there was not an accident, thankfully. The warning light came on as the vehicle was failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598664July 3, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I bought my car [XXX] it had 7 miles. I loved my car. Then in January 2021 things just went crazy. It started with park light on. My forward brake assist warning didn’t work, my back up camera in and out . My braking and stability were on and off. Then weird codes like. Engine at half power, unable to shift soon and speed control out. Then if I hit a bump message went away and speed control back on. I’ve taken care into another GMC dealer because dealer I bought my car at , closed up and took off!! Took it to closet dealer. Not long after repairs same issues started! So many different problems all at once! I have been treated horribly during these issues by dealership and extended warranty company. Dealer had my car for 3 weeks ! They couldn’t figure out the problem. I sat there for 4 hrs sent me home told to come back for 9 mile test! Why in 4 hrs that wasn’t done. So again the unable to shift message back on! I get in my car it starts but won’t shift ! Dealer charged me 250 to tow to shop! When they said I’d be fine ! I had more issues again and again! I’ve been driving over 40 yrs no accidents. I bumped into someone during a huge traffic jam in Ohio! Braking didn’t work no warning even . I should speak to a lawyer and could explain more to a person on filing these complaints. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11598136July 2, 2024
POWER TRAIN, ELECTRICAL SYSTEM
When I park the car it beeps and displays on the dash to please park the car. Even if I have it on park. Won't allow me to turn it off. Finally turned it off. Turned it back on. And it done it agian..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597908July 1, 2024
SEAT BELTS
When the vehicle is cold in the winter it is very hard to push in and latch the Driver seat belt. I have complained to the dealer and they have told me that there is no factory approved method to lubricate it. They suggested that I try spraying some WD-40 in it, but they are not allowed to. My vehicle is not under bumper-to-bumper warranty anymore, but I do have a GMC extended warrantee that is stating that it is not covered. I am not aware of anything ever spilling inside of it (If that did happen, it would not work fine in warm weather). Since this is a safety issue I want to ensure it is properly reported and possibly I can get assistance with GMC fixing this issue with my vehicle. I started noticing the issue in winter of 2023 and it was worse this winter (2024).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597992July 1, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598007July 1, 2024
POWER TRAIN
This model is know for transmission shudder and you put out a memo. I brought the car back under warranty and said it was fine. Now it needs what the memo said and torque converter. Car is out of warranty and they want to charge full price. There should be a recall on this model
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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