GMC Acadia Complaints

5,595 consumer complaints on file.

#11628667December 3, 2024
POWER TRAIN
11/22/24 shift to park issue appeared. Happens constantly. I just bought car on 10/26/2024. I know by looking up shift to park issues there was a recall on 2017 an 2018 cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628225December 2, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This is on behalf of my mother who doesn’t speak English only Spanish and has been having issues with this car The radiator fan stopped working on my moms car causing engine to heat up and almost blow up in the middle of the road and I had to pull aside. Had to also replace original battery in middle of a red stop light car turned off and never came back on due to faulty battery is what the auto parts told me when they tested the battery out. Back up camera never turned back on went completely black Left mirror for signaling also went black. Cause for me not to be able to see other cars coming from other lanes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628120December 1, 2024
ENGINE
Engine exhaust makes vibrating noise similar to a leaf blower under acceleration. TSB issued due to common issue and GM refuses to recall or fix. Broken baffle/weld inside of front muffler/resonator on exhaust system under front passenger compartment. Issue getting worse. $2500 at local dealership to fix, with GM offering “assistance” to fix issue in the amount of $742 leaving the consumer with balance. At what point will the rest of the defective part deteriorate and cause clogging issues and more damage?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628028November 30, 2024
ENGINE
The timing chains went on the engine at 148,000 miles. Which is known for 3.6l engines. Gm needs to own up to their faulty manufacturing on these engines. I need this vehicle for my children. This is the second time I have to put another engine in this truck. Thankfully when I purchased this vehicle it had a warranty but it only cover so much so I had to put a jasper motor in it instead of a brand new one from GM itself and now this jasper motor died after only driving it 22,000 miles and getting my oil changed every 3,000 miles. Single mom of soon to be 3 children i can't afford another 3 row seating Vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628078November 30, 2024
POWER TRAIN
On our drive home from Colorado back to Wyoming. Our 2024 GMC Acadia AT4 had 3,076 miles on the SUV. No problems leading up to this point. Has we crossed the Wyoming boarder emergency light comes off shut vehicle off immediately. Oil pressure low. I pulled over on the side of the road called OnStar for a tow truck. This all took place [XXX] on Sunday. Dealership says the oil pumped failed. GMC needs to issue out a recall for this. I see other people out there deal with the same issue online. It really sucks I put down nice down payment for our family vehicle. Then this happens. We are down a SUV now, I have to pay the taxes on the car $3,239.40 and still making a payment on a car that I can’t drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628033November 30, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
On 11/26/24 my wife was running errands in her vehicle when the power shut off and killed the car. She was in the left lane of a busy state highway. She was able to coast off the road slightly before the vehicle came to a complete stop. The dashboard said to press brake and start button, but the car would not start. The vehicle was also stuck in drive and would not switch to park, neutral, or any other gears. Police came and had to push her vehicle with theirs into a nearby park lot so a tow truck could pick it up. It is currently at a GM dealership waiting to be looked at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627973November 29, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
I was driving and making a left turn at a traffic light when all of a sudden, every light lit up on my dashboard. Then the dashboard turned completely black along with the radio screen. When the dashboard went black, I tried to stop by hitting the brakes to pull over. The brake pedal went all the way to the floor, and I had zero brakes. I was able to coast to a dirt shoulder where the vehicle stopped due to friction and gravity. The brakes never worked to aid in stopping the motion of my vehicle. I had my vehicle towed immediately to the dealership where I bought it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627765November 27, 2024
POWER TRAIN
I’ve taken my car to the dealership twice for transmission issues. One time the engine/transmission light came on, they kept it for a month and told me they didn’t find anything. Wrong. 2 months later I took it back because it felt like it wouldn’t change out of gears and felt lint the transmission was slipping, they told me they me since it wasn’t a light on they couldn’t check it without a code. I then had to take it to another dealership because a code came back on and they said it was something. Four months later my transmission went out while I was driving down the hwy. I have a 2019 gmc Acadia. I had the same similar codes on 3 different occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627581November 26, 2024
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2023 GMC Acadia. The contact stated that on several occasions while driving at various speeds, the vehicle began jerking with the "Service Stabili-trak" message displayed. The vehicle was taken to a dealer but was not diagnosed; however, the dealer tightened the battery terminal. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627165November 25, 2024
ELECTRICAL SYSTEM, STRUCTURE
The contact owns a 2007 GMC Acadia. The contact stated that while it was raining, water was leaking from the driver's side door into the foot well. The contact stated that the water caused a short circuit, which caused the electrical system to stop sounding warning chimes, turn signals, and the radio was inoperable. The contact had taken the vehicle to a dealer where it was diagnosed that the amplifier needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627362November 25, 2024
ELECTRICAL SYSTEM, ENGINE
The electrical, engine, and A/C systems failed. First our A/C stopped blowing cold. A warning light came up and said that driver assist was not working properly, and temperature gauge went all the way down to cold and did not move after that. It appears 3 things were malfunctioning. I was afraid to drive it for fear of burning up the engine due to an engine cooling malfunction and the car overheating. The A/C stopped blowing cold air but was still blowing warm air. The steering system alert was on the dash but wasn't an issue. I called OnStar to diagnose the problem and they initially said they didn't see a problem but based on what I described it would be best to have it towed. I later got an email that an issue was detected, code P0128. I called my dealership and they also said to have it towed so they could check it. We were not in a position to have the car towed and for it to sit in the service department for 5 days (that was what their queue backup was like then). I took the car to a nearby shop to have it checked. Because I was afraid to drive it we I got it there by disconnecting the battery. A/C was blowing cold like Arctic air and the temperature gauge went back to normal. We got it to the shop (a few miles away) and they could not duplicate the issue due to the battery disconnection "fix". They said the car would be temporarily functioning per usual but the problem will come back again soon and to bring it back when it happens. It happened 2 weeks later (2 hours from home/stuck in traffic). We found an auto parts store and bought a wrench to disconnect the battery again to get home and all was good once we did that "fix" again. We have a service appointment to have it repaired. Two quotes I got were for $1600 and $2200. Temperature sensors/thermostats were suspected to be the cause of the issue. The auto shop stated they frequently see this issue (P0128) with GMC vehicles in recent years, even when they are only a few years old. Ours is 4 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626706November 21, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 GMC Acadia. The contact stated while coming to a stop, the contact heard a loud screeching sound when the brake pedal was depressed. There was no warning light illuminated. The contact inspected the vehicle and noticed that the brake pedal was very loose, and the brake pedal was going to the floorboard while depressed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626713November 21, 2024
POWER TRAIN
The contact owns a 2019 GMC Acadia. The contact stated that upon reaching her destination and moving the floor shifter into park(P), the message to "Please Shift to Park” was displayed. The contact became aware that the vehicle had failed to recognize that the gear shifter was in park(P). No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V516000 (Power Train); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626419November 20, 2024
UNKNOWN OR OTHER
Unknown 3rd brake light leaking water inside. Health Concern due to mold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626136November 19, 2024
POWER TRAIN
The contact owns a 2017 GMC Acadia. The contact stated that upon parking and turning off the vehicle, the message "Shift to Park" was displayed while the gear shifter was in park(P). The contact stated that upon restarting the vehicle and shifting out of park and shifting back into park(P) several times, the vehicle responded as needed. The dealer was notified of the failure and advised the contact to bring the vehicle in for diagnostic testing, and the dealer charged a fee for diagnostic testing. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626153November 19, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact stated while driving approximately 40 MPH, the air bag warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625872November 18, 2024
UNKNOWN OR OTHER
The part broke on my vehicle. Part is on national backorder. I'm expected to be without a vehicle til mid December. I was told no one in the state of Louisiana has the part. This has to be affecting a lot of vehicles if this is true. I love my GMC and I hope they make this right. Radiator surge tank inlet hose is the GM part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625847November 18, 2024
POWER TRAIN
The contact owns a 2019 GMC Acadia. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle was shuddering. The failure occurred while depressing the accelerator pedal. No warning light illuminated. The contact inspected the vehicle, replaced the transmission fluid, and added a protective additive as a temporary repair for the shuddering. The local dealer was contacted, but the vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to an unknown NHTSA Campaign related to the failure; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625851November 18, 2024
ENGINE, STEERING
My steering assist is coming on an the thermostat play apart in this. The thermostat need to be change. 2018-GMC-Acadia are having problems with these parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625762November 17, 2024
UNKNOWN OR OTHER
When putting my car into park and turning the engine off. The car will not turn off and displays a shift to park error. The car has to be turned back on and shifted to a different position then put back in to park to try to turn engine off again. Often times this needs repeated several times before the engine will actually turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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