GMC Acadia Complaints

5,595 consumer complaints on file.

#11625205November 14, 2024
UNKNOWN OR OTHER
The contact owns a 2017 GMC Acadia. The contact stated that while in reverse occasionally the vehicles rearview cameras do not function properly as they should. The steering assist is not fully functional warning light was illuminated. The vehicle was not taken to a local dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,900. The contact referenced an unknown NHTSA campaign number as probable cause for the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625289November 14, 2024
POWER TRAIN
My car on has 54,000 miles on it. For the last two weeks it has started showing that it is not in park when it actually is and continues the warning until I have shifted back and forth at least 4-5 times to clear the message and then able to exit the vehicle. It will roll forward or back to some degree even though it seems to be in park but it messages that it is not. When calling our dealership they do not show a recall and state it will be $180.00 just to look at it, not counting repair for this. there have been no other warning in the system and no accidents at this time. I do have children that ride in this car and could cause a serious situation if the car were to roll or be in gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625026November 13, 2024
POWER TRAIN
We purchased a 2023 GMC Acadia AT4 new in October 2023. There is currently a little over 19,000 miles on the AT4. As of today November 13, 2024 the SUV has been to Blaise Alexanders, for at 3 times with same issues. Between the speeds of 50-65 there is a shudder, which in August 2024, the Chevy garage changed the fluid However, You can now feel this at any speed through out a trip. The SUV was return to the shop for increasingly worse shudder between 50-65 and a new issue of "hunting" between 25-35. There are times that the SUV does not want to propel forward (like the AT4 cannot get out of its own way) Also, when making a sharp right turn followed by an immediate left turn, onto uneven surface, the AT4 acts as though it is confused as to what gear it should be. The garage was then notified that I know have whining sound. At one point the garage had the AT4 for a week, the general manage drove it, did not feel anything. I then returned, took him for drive and he felt it. Left the car for him to take one of the "transmission" repair individuals out on a drive with the scan tool hooked up. Results of that test drive---"the car did it once, slightly but it was not picked up on the scan tool." Troy, from the service desk informed us they called GM to have their traveling engineer come look at the AT4 in a few day. GM's representative stop at the garage, DID NOT look at the car or speak to us, but has Troy tell us to keep driving the car. We are now in November and unfortunately, I got a little behind on bugging them due to the loss of my brother, father and step -father. But then again they have made no attempt at resolving this issue. This is frustrating. We are asking for any assistance that you can provide. I find it hard to believe that we are the only individuals that are experiencing these issues. I love my car. Why did they change the fluid if nothing was wrong the first time?? It has progressively been getting worse and winter is coming......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624805November 12, 2024
VEHICLE SPEED CONTROL, LANE DEPARTURE: ASSIST
THE SUPER CRUISE RANDOMLY KICKS OUT SOMETIMES IN THE MIDDLE OF A LANE CHANGE AND HAS EVEN KICKED OUT GOING OVER A HILL AND SENT THE CAR INTO THE OTHER LANE OF ON COMING TRAFFIC ITS HAS BEEN TO THE DEALER 3 TIMES IN THE FIRST 3 MONTHS OF OWNERSHIP FOR A TOTAL OF 18 DAYS IN THE SHOP GM SAYS THERE IS NO FIX AT THIS TIME. THIS HAS HAPPENED NUMEROUS TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624802November 12, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Vehicle stalled on major interstate while giving no warning Vehicle would not start after failure Had to be towed to dealership Found to be a faulty fuel pump module Service advisor even said this is a common problem Vehicle mileage was at 33,478 This could have been a deadly accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624491November 11, 2024
ENGINE, STEERING
Steering Assist is Reduced Drive with care. Everyone is have a problem with the 2018-GMC-Acadia thermostat is bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624343November 9, 2024
ENGINE
Vehicle stalled out and instrument panel showed no gas when the tank was over half full. I had trouble re-starting but was able to only drive a mile before stalling again. Both times occurred at a stoplight I had it towed to local dealer . They replaced the fuel pump power control module. The service personnel said that they see a large number of these and that some people had accidents due to this. I was about to enter a very busy highway at rush hour and if this happened on the highway, it would be very dangerous. I saw that there were previous recalls on GMC/Chevy vehicles similar to mine from 2021 that had recalls for this same reason but the Acadia has not been included. From what I have seen, a recall should be considered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624161November 8, 2024
ENGINE
Steering assist reduced. No parts available and vehicle is not safe to operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624005November 7, 2024
STEERING, ENGINE
Engine light warning displayed, temp gauge on display needle remains far left C and doesn’t deviate from that position, steering assist warning displayed, and fan runs for a few moments after the engine is shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623757November 6, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 195,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623591November 5, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received a notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623619November 5, 2024
LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT
The contact owns a 2012 GMC Acadia. The contact stated that while closing the hatch of the vehicle, the driver's side ball joint hinge fractured, causing the bar holding the hatch to scrape off some of the tints of the windshield. The contact stated that he was able to stop the hatch from fully closing to prevent the hatch from braking the windshield. The contact stated that the hatch had not been opened since the incident occurred to prevent further damage to the windshield. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623682November 5, 2024
UNKNOWN OR OTHER
When putting vehicle in park, it doesn’t always sense it is in park. Will sometimes have to move it back and forth for a couple of minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623544November 4, 2024
ENGINE, STEERING, UNKNOWN OR OTHER
Within a day of taking possession of the car, September 20, 2024, with odometer reading 76,352 , warning message in instrument cluster appears stating action required “steering assist is reduced, drive with care”. Following day, A/C stop working while driving. When park, I can hear radiator fan, running full speed (louder than normal). While driving at night, headlights are not bright, specially the high beam. On September 23, 2024, took it back to dealership I purchased the vehicle. They have the vehicle in the shop to fix the issues. Vehicle was ready for pick up September 27, 2024. September 29, 2024. Message in instrument cluster screen re-appear stating “Action required, steering assist reduced drive with care”; check engine light came on, remote start key not working, A/C stop working again, radiator fan running full speed and loud , Headlights are still not bright, Infotainment screen glitching, will not stay in home button and making clicking sound. Went back to dealership so that they can fix it. Diagnostic code : P0128. They were able to have A/C working when I left the shop. and no messages on the instrument cluster. Following day, I have all the same issues I have before. My appointment to come back in to the shop to fix the thermostat issue I was October 10, 2024, on October 9, additional problems occur on top of the issue I am having. While driving and accelerating multiple lights on the instrument cluster screen appears on top of other issues and car decelerates. The check engine light came on, steering assist reduced drive with care , parking brake, car stability comes on and message stating engine power is reduced. This happened while driving on a highway at night on my way to work. I had to have the vehicle towed to the dealership..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623317November 3, 2024
UNKNOWN OR OTHER
My Gmc although not listed on the recall list has been effected by the "shift to park" issues that plague these vehicles. I was out of town and was unable to shift my vehicle safely into park without warnings that my vehicle wasn't secured. I had to disconnect my battery when I had to park in order to prevent roll back and endangerment to other. I took my vehicle for repairs and was told it was a common problem and nothing can be done but pay out of pocket. Why? It has the same issues as the others? Why can't I be recompensated for a recall issue? I have records to show it was the gear shift control and all other.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623237November 2, 2024
FUEL/PROPULSION SYSTEM
-As stated on GMC Indiana Dealer Invoice: DIAG: Customer states that fuel line blew off while driving down the highway. Believes that it blew off at connector. #[XXX]: Found fuel line above fuel tank broken. Dropped tank to remove and replace fuel feed line. Reinstall fuel tank and test. Okay My vehicle is available for inspection upon request. -Traveling at 70 MPH highway speed on [XXX] near Indiana/Michigan Border, heard loud thump under car, lost acceleration, able to steer and get to side of highway with remaining speed, opened car door and smelled gas. Immediately turned off engine. Remained on side of highway for several hours waiting for tow and a family member was able to get remaining occupants to safety in my vehicle sooner. -No further inspection -No warning lights on DIC before, during, or after incident. No physical driving conditions to warrant concern before incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622401October 29, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The "Shift to Park" error warning comes on even though the vehicle is in park. The vehicle will not turn off. I had this issue with my 2017 GMC Acadia. They tried to fix it once, but it came back. I see in the 2019 version that they have added an audible dinging to the warning. I would have thought after at least 2 years they would have resolved this issue. They just made it more annoying by adding the dinging.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622503October 29, 2024
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622538October 29, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622603October 29, 2024
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Transmission shutters, shakes and jumps while accelerating. Forward collision warning will come on at any point even if there is no vehicles in front of me. I have contacted GMC but was told that it’s a normal transmission issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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