GMC Acadia Complaints

5,595 consumer complaints on file.

#11631136December 17, 2024
POWER TRAIN
Sudden onset of extensive shuddering/shaking when shifting gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631287December 17, 2024
ELECTRICAL SYSTEM
Shift to park error message when vehicle is in park and engine will not shut off. NOT RECOGNIZING MICROSWITCH IN THE CONSOLE. NEEDS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630852December 16, 2024
AIR BAGS
I've contacted my local GMC dealer over a year ago around the exact time I received the letter about the airbags and the problem still hasn't been fixed because I was told that they don't have the parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630927December 16, 2024
AIR BAGS
The air bag light is on, when a diagnostic is done a code of B0081-OF shows up, which is passenger presence module erratic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630945December 16, 2024
AIR BAGS
I've received a recall notice for my vehicle and the part to fix this issue has been on back order for over a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630318December 12, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The known ‘Shift to park’ GMC vehicle defect could cause vehicle to rollaway and possibly hit someone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630364December 12, 2024
ELECTRICAL SYSTEM
I randomly get a "shift to park" warning even though the vehicle is in park. It looks like there has been this same issue with older years but not my vehicle according to the VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630229December 11, 2024
ELECTRICAL SYSTEM
The car is put in park but the it doesn’t detect that it’s in park and won’t turn off. You can’t get out of your car because the won’t turn off. There were no errors before this. I get an error message that says shift to park. I have to shift the car into drive and then park several times to make the car turn register that it’s in park The dealership has not looked at my car. Nothing has ever been wrong with my car. I have read online that it’s a problem for many people with Arcadia vehicles .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630080December 11, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving vehicle stalled multiple times in the middle of the road, with service transmission and engine light coming on, causing unsafe conditions, causing accident and leaving passengers stranded. Battery being drained and needing to be replaced multiple times within 2 years. Vehicle stopping and shutting off on the highway causing dangerous driving conditions!! Radio and lights flickering, with radio freezing and shutting off. Electrical system not working properly and overheating!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11629891December 10, 2024
UNKNOWN OR OTHER
Tailgate system has failed causing tailgate to force closed after opening halfway. Risk of being pinned between the car and tailgate. Similar to previous recall POWER LIFTGATE PROP ROD RECOVERY, gate is not being controlled or caught.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629852December 10, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When the vehicle is in reverse and you are backing the emergency brake suddenly comes on practically giving you whiplash. This happens randomly and without any obstruction or reason for the emergency brake to come on. It has happened many times. This morning it slammed the emergency brake on 4 times in a row I didn't think I was going to be able to back up as it kept kicking the emergency brake on. Based on what I have seen on the internet many 2024 GMC Acadia owners are having similar problems. GM needs to fix this!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629748December 9, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629787December 9, 2024
FUEL/PROPULSION SYSTEM
While deiving in three lanes of traffic in rainy weather. The vehicle began to buck as though the engine was cutting on and off. No warming lights or abnormal noises preceded the event. The vehicle lost traction several times, but recovered. As quickly as it happened it stopped and normal driving resumed. It occurred 2 more times after approximately 1 mile of travel. I was able to limp the vehicle home, but once I shut it off it would not start again. I had it towed to the dealership and the service consultant informed me that it was the Fuel Pump Control Module that had failed and it was covered under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629624December 9, 2024
UNKNOWN OR OTHER
Since late 2023/early 2024, I started to notice that my liftgate was open, while the Acadia, a lease with less than 15K miles, was parked in the driveway, off. At first, I thought it was a mistake on our part, that we had accidentally hit the button on the remote to open it or had forgotten it open. As time went on, the incidences continued and I realized it was happening on its own, while the car was off! When the Acadia was at the dealership this fall for a warrant repair (a pump that GM knew was problematic but only has alerts out about for now), I mentioned the liftgate. Thankfully, the problem happened at the dealership too so workers could witness it. It's a major safety issue and a public safety issue. When the pump repair was occurring, I got a text from the dealership that the problem with the liftgate was my fault, that how I clean the inside of the car had affected the mechanics and that I would be on the hook for over $300 in repairs. I had no way to prove otherwise and opted to instead disable the open function using the dial on the driver door set to off and it has not opened. Fast forward to last week and GM has a recall on GMC and other pickups where this kind of issue appears to happening to tailgates and it instantly felt similar. I believe GMC Acadia's have the same faulty wiring and I should not be on the hook for this repair but GM should fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629371December 7, 2024
UNKNOWN OR OTHER, AIR BAGS
no incident yet but i have contacted gm several times to come to my home and complete the repair as there website states they will , parts are available but they refused to come out and fix this faulty airbag i . cannot get to dealer myself because of health issues. just letting you know in case my airbag explodes and im not here to tell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629160December 6, 2024
POWER TRAIN
The contact owns a 2020 GMC Acadia. The contact stated while stopped at a traffic light and depressing the accelerator pedal after the light had changed, the vehicle hesitated and then lurched forward. The contact stated that an unknown warning light was illuminated. The contact stated that while driving at an undisclosed speed, the vehicle was vibrating abnormally. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online but found no recall related to the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629339December 6, 2024
POWER TRAIN
Our car has the well know shift to park issue but shiws no recall. Is it possible GM might fix this defect?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629271December 6, 2024
ELECTRICAL SYSTEM, WHEELS
I bought a brand new GMC Acadia at Thompson GMC in Raleigh NC. From day 1 I have been having a issue with the tire pressure sensors disconnecting from the system. Thompson GMC was giving me attitude for bringing it back so many times so I brought it to Leith GMC in Wendell NC for diagnoses. Both shops referred to GM TSB (Technical Service Bulletin) PIT6188 which they both tried the reprogramming with no such luck. I was advised to wait for GM to come up with a fix and refused a loaner for the time unless I paid (GM customer care confirmed I would have to pay up front for a loaner). It is now 6 months later and I am still driving a vehicle where lights still come up on the dashboard and no fix. I get no where with the dealerships and GM customer care (case # 9-14086984106) advises me I have to keep bringing it to the dealership. No one can give me a update on when this will be fixed and I am constantly getting a run around. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629038December 5, 2024
ELECTRICAL SYSTEM
While driving down the interstate at 70mph+, the instrument panel went black and restarted multiple times. The car continued to stay at a sustained speed, but I was unable to control anything or see how fast I was going. It appears as if the car has shut off, but it isn't. It also affects the lights. It has happened multiple times with no known cause. When I brought this up at the dealership, they said that it would be an $80 diagnostic fee and unless they can replicate the problem they can't do anything about it because it doesn't throw any error codes. There was another women in the dealership the same time as me with the exact same issue. No fix offered. Looking online and talking to others this seems like a common issue that GMC is ignoring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628850December 4, 2024
FUEL/PROPULSION SYSTEM
GM issued Special coverage N192210240 for repair/replacement of the evaporative emissions purge valve because it may not fully close. The special coverage states that the dealer is to replace the part at no cost to the customer as necessary until 150,000 miles or 11/12/2026 whichever occurs first. Since owning the vehicle in question I have had this particular part replaced three (3) times, approximately every 20,000 miles. Each time this particular part fails my check engine light is illuminated, my vehicle stalls immediately after refueling, my garage and home quickly fill with emission fumes upon starting the vehicle, and the vehicle idles rough when stopping. The GM dealership replaced the part the first 2 times it failed at no cost to me stating that it was covered under GM Special Coverage, but the third and most recent time refused to honor the special coverage. They, instead, stated that I had to pay $189.99 for a diagnostic in addition to the cost of the repair despite the fact that my vehicle was still within the special coverage parameters and the special coverage bulletin states "as necessary" . The dealership stated that the special coverage was only a one-time use, and I was to pay for repairs each additional occurrence. There is clearly an issue with this part, and GM has acknowledged that by offering the special coverage. This coverage should be valid for the entire time stated because this is clearly a faulty part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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