GMC Acadia Complaints

5,595 consumer complaints on file.

#11641389February 7, 2025
UNKNOWN OR OTHER
Having shift to park warning and dinging after shifting the car into park and turning off the car. Cannot leave the vehicle. Then can’t move the shift lever so have to start the car And attempt to shift car into park again which does not always allow yu to shift to park and leave the vehicle again. If this is such an issue why is there not a recall? I have read many articles online about this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640814February 5, 2025
POWER TRAIN
12/13/2024: While pulling onto the highway, the vehicle suddenly not accelerate past about 18 mph and would not shift gears, only rev the engine louder. Once button was pressed to engage shifting gears manually, the gear number was not shown on the dash as usual, only the letter L. We were able to drive slowly to the next exit ramp to get safely off the road. Notification about engine/transmission popped up on dash and on myGMC app. On star emailed report. Vehicle was towed to local GM dealer and assessed. Have been told that transmission needs completely rebuilt, but no description of actual issue. As of today, 2/5/2025, still waiting on parts to complete transmission rebuild.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640709February 4, 2025
UNKNOWN OR OTHER
Intermittent Shift to Park Message Displayed While Vehicle in Park,DTCB000ASet. Known problem and service bulletin issued but no recall has been issued. Second safety problem Safety features disabled, unknown reason why.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640366February 3, 2025
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640167February 2, 2025
POWER TRAIN, ENGINE
On about 01/20/2025 my transmission? Auto started to shudder before going into 3rd gear threw 5th. Once in 6th gear at about 55 the auto starts to shudder and turns into a rumble feeling. My auto only has 100650 for miles on it. It has been serviced and have brought it to GM 01/24/25 to ask about it? After talking to service adviser. It would cost me 75.00 for someone to go with me to confirm it is doing it. Then make an appointment for further evaluation. No price given at this time. but did not on paper! Say That it is most likely torque converter causing the problem? Confirmed It is not under warranty and there was nothing GM could do.i have been to at least 3 other shops in my area and they all say the same thing and price. Which is between 6 to 7 thousand dollars to replace the transmission. They all dosay that when it goes it could make me loose control Due to lockup.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640170February 2, 2025
POWER TRAIN
Shift to park on the dash display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640198February 2, 2025
UNKNOWN OR OTHER
when in park dash still say shift to park ....batteries died lights stay on staibility pops up on dash car have to be jumped then same issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640246February 2, 2025
POWER TRAIN
Vehicle shudders and jerks while accelerating. This caused a scary incident while driving on ice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640165February 2, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
While using the super cruise system I am experiencing unexpected braking of the car as it thinks it is about to rear end the vehicle in the right lane it is passing in the left lane. This happened multiple times on a recent highway drive. I am worried I am going to be rear ended by cars following me or the victim of road rage as it appears to other drivers I am brake checking them while in the passing lane. Additionally the adaptive cruise control and super cruise seem to fail to detect the vehicle immediately in front of me and fails to slow down with adaptive cruise control or attempt to change lanes when using super cruise. In both instances I have to manually brake and or change lanes to avoid a rear end collision. While manually driving the vehicle I am also receiving collision alerts when overtaking cars in the right lane while I am passing them in the left. The super cruise was able to identify cars entering the highway from on ramps multiple times and would auto lane change correctly. This leads me to believe the sensors are working but software may not be utilizing correct distance analysis when slamming on brakes as it passes a vehicle. I am scheduling a dealer service call, but feel like they will tell me there are no computer errors. There are no recalls on file. The on-star monitoring is reporting no errors. Seems like a design flaw, logic error that will require a software update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639236January 29, 2025
POWER TRAIN
My transmission is burning on the inside with no warning or indication. Transmission fluid is black and burned. Experienced jerking and hesitation when gears are automatically shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639188January 28, 2025
VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2018 GMC Acadia. The contact stated while driving at an undisclosed speed, the cruise control feature failed to function as intended. The contact stated that the vehicle exceeded the set speed. The contact deactivated the cruise control feature; however, the vehicle failed to decelerate. The contact depressed the brake pedal, however the vehicle failed to stop as intended. The contact had to repeatedly depress the brake pedal before the vehicle finally stopped. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The vehicle was not repaired or diagnosed by the independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer for diagnostic testing. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637732January 22, 2025
POWER TRAIN
The contact owns a 2017 GMC Acadia. The contact stated that after making a left turn and stopping at a traffic sign, there was an abnormal clicking sound coming from underneath the vehicle. The contact stated that there was no warning light illuminated. Additionally, the contact stated that the vehicle was hesitating before gaining forward momentum while depressing the accelerator pedal. The contact stated that the vehicle bucked or lunged forward while accelerating. The contact stated that there was no warning light during the failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the intermediate drive shaft was failing. The mechanic informed the contact of NHTSA Campaign Number: 17V516000 (Power Train) and advised the contact to take the vehicle to a dealer to be repaired. The contact had called a local dealer and was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636824January 18, 2025
POWER TRAIN, ENGINE
Transmission Control Value issues. I was driving my car and RPM spiked up high and I coasted and there was no acceleration the rear wheel tires locked up and I felt a jerk. Placed the vehicle in park and pulled hand gear shifter into Drive and the vehicle shifted back into park by itself. Same thing happened on placing the vehicle in reverse. Like the car had a mindset of its own. Luckily I was only going 20 miles per hour this could have been a fatality. This vehicle is not on the recall list. It should be because they use all the same parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636424January 17, 2025
ENGINE, UNKNOWN OR OTHER
Our 2019 was repaired back in 2021 for a "shift to park" issue. This same issue is happening again after 2 years of being repaired. We see that there is a major issue with GMC vehicles and there have been recalls for this same exact issue. GMC Coleman, Lawrence NJ is refusing to fix problem under a recall. We would like this to be covered or reimbursed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636499January 17, 2025
ENGINE
Oil is burning through. I have to get an oil change once a month or it goes completely empty. Spoke to multiple macanics now and all tell me that's a defect with the 2017 arcadia. I just bought this in August. I love it and don't want to get rid of it. Please fix this. I can't keep burning through oil like this. It's not safe for my kids and I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636233January 16, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
Yes, my vehicle is available for inspection upon request. When I go to put my 2019 GMC Acadia in "park" the shifter states it is in park & the dashboard shows it in "P." However, when I turn the vehicle off, an error message comes up reading "shift to park" and my car wont fully shut off. You can feel the car move forward or backwards a tiny bit (depending where vehicle is parked). This makes me have to turn the vehicle back on, shift into "drive," back into "park," and then shut the engine off and pray the "shift to park" display doesn't come up. This process was repeated this morning when I arrived at Walmart 3x before it finally shut off, then when I got home it happened at least 8x before I could safely leave my car in my garage without the worry of it not truly being in park. This has gotten to the point I have bought wheel chalks to put around my car tires because I am afraid this vehicle could roll down my driveway into my neighbor's house or kill some kid playing in our culdesac. I let the last place I was at know & they told me GMC was aware of the issue, but that there was no way to fix it (Auto Revival in Justin, TX). I am unsure as to whether this issue happened for them or not, as nothing was mentioned after being told GMC is aware. That was on January 10th, 2024. No one else has looked at it besides that. It seemed to be occurring less frequently for several months, and then now it is the worst it has ever been.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636321January 16, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
Driver side blind spot not longer works. When driving the blind spot indicator just stopped working a month ago and I didn't take notice until I almost hit another car. I contacted gmc about this issue as well and was also told there isn't any recall for this and it would have to be diagnosed by there mechanics. There were no other issues prior to this. Also the "shift to park" warning has been popping up for 3 days now when my car is in park. My car won't complete shut everything off until that warning is turned off. I called GMC of puyallup and was told only certain vin qualifies for the recall for the gmc 2019 acadia. That's absolutely ridiculous! I can't exit my vehicle until the car senor knows my vehicle is in park which is a major concern and safety issue because my home is on a slope.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635749January 13, 2025
Carry Handle, Shell, Base
While trying to reinstall the evenflo car seat, the latch to lock the car seat into place failed. The metal on the car seat is broken. The car seat has been used in the vehicle for less than a year, and if I had not noticed this upon trying to move the car seat it could have caused a serious injury should my child have been involved in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635194January 10, 2025
ENGINE
A thermostat failure displays a "steering assist" warning while driving. The thermostat housing has been replaced twice in 3 years after this warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635021January 9, 2025
UNKNOWN OR OTHER
My GMC is in the repair shop for the alert (shift to park). I was once again unable to turn off my car and place it safety in park. This is a known issue and GMC Dothan states the 2019 GMC Acadia with my vin number is not on recall?? This is a know dangerous safely issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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