GMC Acadia Complaints

5,595 consumer complaints on file.

#10573329March 19, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573434March 19, 2014
STEERING
AT LOW SPEEDS THE POWER STEERING SYSTEM FAILS AND YOU CAN'T TURN THE VEHICLE. THIS HAPPENS PULLING OUT INTO THE STREET OR INTO A PARKING SPOT. IT HAS PROGRESSIVELY GOTTEN WORSE OVER THE COURSE OF A YEAR AND THE DEALERSHIPS CAN'T FIGURE IT OUT. THEY JUST WANT TO CHANGE PARTS COSTING UP TO 2K AND WON'T ENSURE ME THAT IT WILL BE FIXED. THEY ARE SEEING IT ON MANY ACADIA'S AND ENCLAVE'S AND THIS VEHICLE NEEDS TO BE RECALLED DUE TO THIS BEFORE SOMEONE IS INJURED OR KILLED. I AM WORRIED ABOUT MY WIFE AND FAMILY BEING IN A VEHICLE THAT WON'T TURN. JUST REVIEWING THE COMPLAINTS ON THIS WEBSITE, I CAN'T BELIEVE THAT THE GOVERNMENT HAS NOT DONE SOMETHING YET. TAKE A LOOK AT THE GMC ACADIA BLOG OR OWNERS SITE AND YOU WILL SEE LOTS MORE COMPLAINTS EXACTLY LIKE THIS ONE. PLEASE DO SOMETHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573552March 19, 2014
POWER TRAIN
WAS DRIVING CAR AND TRANSMISSION STARTED ACTING UP. CAR WOULD SHAKE WHEN SHIFTING GEARS. SERVICE ENGINE LIGHT CAME ON. TOOK TO SERVICE GARAGE AND SAID WOULD NEED TO REBUILD TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573043March 18, 2014
AIR BAGS
I WAS IN A AUTO ACCIDENT IN FEB/2012. I PULLED OUT IN FRONT OF SOMEONE AND THEY HIT ME AT THE LEFT FRONT FENDER AND DRIVERS DOOR. I WAS STOPPED AND THE OTHER VEHICLE WAS TRAVELING BETWEEN 55-60 MPH. NO AIR BAGS WENT OFF IN THE VEHICLE. I FEEL THAT AT LEAST THE SIDE AIRBAG SHOULD HAVE WENT OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10573108March 18, 2014
POWER TRAIN
DRIVING ON THE HIGHWAY THROUGH THE MOUNTAINS THE VEHICLE WOULD SHIFT INTO NEUTRAL AND LOSE ALL POWER. AFTER DOING THIS SEVERAL TIMES WE EXITED. THE CHECK ENGINE LIGHT CAME ON AND WE DID NOT HAVE REVERSE AND THE TRANSMISSION WOULD ONLY REMAIN IN 1ST GEAR. AFTER TAKING TO DEALER HE NEW EXACTLY WHAT IT WAS BEFORE EVEN LOOKING AT THE VEHICLE... THE SHIFT WAVE PLATE FOR REVERSE, 1ST AND 5TH GEAR. IF THIS IS SUCH A "KNOWN" COMMON PROBLEM FOR THIS VEHICLE BETWEEN 60,000 AND 70,000 MILES WHY WAS THERE NOT A RECALL? LOSING POWER ON THE HIGHWAY (WITH MY FAMILY) 100'S OF MILES FROM HOME WHILE DRIVING THROUGH THE MOUNTAINS OF TN (WE LIVE IN MI) WAS VERY DANGEROUS. FINDING OUT THIS IS A COMMON THING FOR THIS VEHICLE IS INEXCUSABLE FOR A MANUFACTURER IN THIS DAY AND AGE TO LET GO WITHOUT FIXING ON AFFECTED VEHICLES BEFORE IT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573112March 18, 2014
STRUCTURE:BODY, ENGINE, EXTERIOR LIGHTING
DRIVING DOWN THE ROAD AND NOTICE A DEER. SPEED LIMIT WAS 55, SO WE HAD SLOWED DOWN TO ABOUT 45. DEER CROSSING IN FRONT OF US, AND WE ALMOST COME TO A COMPLETE STOP (ABOUT 10-15MPH). WE HIT THE DEER ON THE PASSENGER FRONT. GET OUT OF THE CAR TO ASSESS THE DAMAGE, AND NOTICE A FIRE UNDER THE GRILL AND HEADLIGHTS. AIR BAGS HAD DEPLOYED. EVERYONE EVACUATED THE VEHICLE, AND IT WAS A TOTAL LOSS. *TR
Crash:
Yes
Fire:
Yes
Injuries:
3
Deaths:
0
#10573140March 18, 2014
POWER TRAIN
TRANSMISSION WENT OUT ON TURNPIKE. CAUSING FAMILY TO MISS A FAMILY MEMBERS COLLEGE GRADUATION. CAR WAS STUCK ON SIDE OF TURNPIKE FOR 3 HOURS WITH LITTLE KIDS IN CAR WHILE HIGH SPEED VEHICLES DRIVE BY. WHEN I TOOK CAR TO MECHANIC FOR REPAIR THEY HAD IDENTICAL PROBLEMS WITH ANOTHER ACADIA. THIS CAR IS VERY DANGEROUS AND EXPENSIVE FOR FAMILIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573165March 18, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
I PURCHASED THE GMC ACADIA FROM A DEALERSHIP IN KAISERSLAUTERN GERMANY IN MAY 2012. BY APRIL 2013 THE TRANSMISSION COMPLETELY STOPPED WORKING. AT FIRST THE SUV WOULD JUMP GEARS 6-3 SOMETIMES 6-1 WHILE MOVING AT SPEEDS HIGHER THAN 35 MPH. I HAVE 3 YOUNG CHILDREN AND THE RESULT OF SUCH SUDDEN SHIFTING COULD HAVE CAUSED WHIPLASH AND DID CAUSE FEAR. I TOOK THE VEHICLE TO AUTO SCHNEIDER IN WEIDEN GERMANY WHO IDENTIFIED THE SPEED SENSOR AS THE PROBLEM VIA THE COMPUTER AND REPLACED THE PART. BY 10 MAY 2013 THE VEHICLE WAS COMPLETELY IMMOBILE. I CONDUCTED RESEARCH AND HAVE FOUND OVER 1000 ENTRIES SPECIFYING THAT PEOPLE HAVE HAD TO REPLACE THE TRANSMISSION AROUND 70000 MILES, AND SOMETIMES TWICE, WITH GMC COVERING 0 COSTS. AS A US SERVICE MEMBER I BELIEVE THAT THE NHTSA SHOULD MONITOR COMPLAINTS ON OTHER SITES AND INVESTIGATE POOR MECHANICS ESPECIALLY WHEN TAX DOLLARS WERE USED TO REHABILITATE GMC IN 2008. ANYTIME THERE IS A MECHANICAL FAILURE IN A VEHICLE'S TRANSMISSION IT CAN CAUSE INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572894March 17, 2014
STEERING, ENGINE, POWER TRAIN
I TOOK MY 2009 ACADIA INTO THE GMC DEALER WITH AROUND 65,000 MILES ON IT AFTER BUYING IT USED (1 PREVIOUS OWNER) WITH AROUND 42,000 MILES. THEY TOLD ME I HAD A POWER STEERING LEAK IN THE RACK AND PINION AND IT WOULD COST AROUND $2000 TO REPLACE A SEAL BECAUSE THEY HAVE TO PULL THE WHOLE RACK OFF. HE TOLD ME IT WOULD BE OKAY FOR A WHILE, BUT EVENTUALLY IT WOULD CAUSE THE POWER STEERING TO GO OUT. AFTER RESEARCHING, I'VE SEEN MULTIPLE OTHER ACADIA OWNERS WHO HAVE HAD THE EXACT SAME PROBLEM. I HAVE REFUSED TO PAY FOR THE REPAIRS BECAUSE I THINK THIS IS A SAFETY ISSUE THAT HAS EFFECTED ENOUGH OF THIS MODEL VEHICLE TO WARRANT A GENERAL SAFETY RECALL. I KNOW OF 3 OTHER PEOPLE IN MY HOMETOWN WHO HAVE EXPERIENCED POWER STEERING PROBLEMS WITH THEIR ACADIA'S, AND THE GMC DEALERSHIP ACKNOWLEDGED TO ME THAT IT IS A SIGNIFICANT PROBLEM WITH GMC ACADIA MODEL YEARS 2008-2012. IF THAT'S NOT ENOUGH, THEN I'M NOT SURE WHAT IS, BUT IF MY POWER STEERING GOES OUT WHILE I'M DRIVING, WELL, LET THIS SERVE AS NOTICE TO GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572900March 17, 2014
ENGINE
AT APPROXIMATELY 90,000 MY ENGINE BEGAN MISFIRING. I TOOK IT TO A LOCAL SHOP WHERE THEY PERFORMED A FULL TUNE-UP AND REPLACED ALL OF THE PLUGS. HOWEVER, THERE WERE ALSO COILS THAT WERE BAD AND HAD TO BE REPLACED. A WEEK LATER, MY CHECK ENGINE LIGHT CAME BACK ON AND THE ACADIA WAS MISSING AGAIN. I TOOK IT TO ANOTHER SHOP WHERE THEY SHOWED ME THAT THE PLUGS WERE ALREADY CHARRED AND NEEDED REPLACED AGAIN, AND THERE WAS ANOTHER COIL PACK THAT NEEDED REPLACED. A FEW DAYS LATER THE CHECK ENGINE LIGHT CAME BACK ON AND A CO2 SENSOR WAS GOING BAD SO I REPLACED IT. A FEW DAYS LATER THE CHECK ENGINE LIGHT CAME BACK ON AND THE GMC DEALER TOLD ME 2 OF THE 3 CATALYTIC CONVERTERS WERE BAD AND NEEDED REPLACED. MY CHECK ENGINE LIGHT IS STILL ON AND I'M JUST WAITING FOR THE THING TO EXPLODE WHILE I'M DRIVING IT. AFTER READING OTHER SIMILAR COMPLAINTS ABOUT POWER STEERING AND ENGINE PROBLEMS WITH ACADIA'S, I'M CONVINCED A MAJOR INVESTIGATION INTO THESE VEHICLES AND THEIR SAFETY NEEDS TO BE LAUNCHED BY THE GOV. NOW THERE IS AN AIR BAG RECALL AND IN THE PAST HAVE HAD HEADLIGHT RECALLS, WATER PUMP RECALLS, AND WHO KNOWS WHAT ELSE. THE WHOLE FLEET SHOULD BE DECLARED LEMONS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572928March 17, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE THROTTLE BECAME STUCK WITHOUT WARNING AS THE VEHICLE CONTINUE TO INCREASE SPEEDS OF OVER 90 MPH. THE CONTACT STATED THAT THE DRIVER WAS ABLE TO STOP THE VEHICLE BY CONTINUOUSLY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572999March 17, 2014
ENGINE
WHILE DRIVING ON THE FREEWAY NOTICED THE ENGINE LIGHT START TO BLINK FOR THE THIRD TIME. ALSO NOTICE THE TRACTION CONTROL COME ON BY ITSELF AT THE SAME TIME. WHILE PUSHING ON THE GAS PEDAL THE CARS RPM WENT UP BUT THE SPEED WAS DECREASED. I PULLED THE CAR TO THE SHOULDER OF THE ROAD AND TURNED OFF THE TRACTION CONTROL MANUALLY. I SET FOR ABOUT 10 MINUTES UNTIL THE LIGHT WENT AWAY. I TOOK THE CAR TO THE DEALER SO THAT THEY COULD READ THE CODE HISTORY. THE RESULT WAS THAT THE CAR MISFIRED ON CYLINDER 1, 3 & 4. THE TECH TOLD ME THAT THEY COULDN'T FIGURE OUT WHAT THE EXACT CAUSE WAS UNLESS THE LIGHT WAS ON WHILE AT THE SHOP. BUT IF IT WAS TO HAPPEN AGAIN TO TAKE IT BACK IN FOR FURTHER REVIEW OF THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572990March 17, 2014
ENGINE
WHILE DRIVING ON THE HIGHWAY MY SERVICE ENGINE SOON LIGHT STARTED TO FLASH. IT STOPPED SO I CONTINUED DRIVING UNTIL I ARRIVED HOME. IT WAS DIAGNOSED AS PREMATURE TIMING CHAIN WEAR DUE TO A FAULTY OIL MONITOR SENSOR AND IT WAS "REPAIRED". THE ISSUE HAS CONTINUED TO HAPPEN SINCE AND THE VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP 3 TIMES TO ATTEMPT REPAIRS. IT WAS AT THIS POINT THAT I STARTED TO RESEARCH THIS VEHICLE AND FOUND OUT THAT GM KNOWS OF A RANDOM MISFIRE ISSUE AFTER ENGINE REMOVAL (MIND YOU THIS WAS TO REPAIR DAMAGE DUE THEIR FAULTY PART TO BEGIN WITH). THEY DON'T KNOW HOW TO FIX THE ISSUE--IT CAN BE ELECTRICAL OR YOU COULD REPLACE JUST ABOUT EVERY PART UNDER THE HOOD AND SEE IF THAT WORKS. BUT NO GUARANTEE THAT THIS WILL FIX IT AS I STATED EARLIER, THEY DON'T KNOW WHAT WILL FIX IT. I DO NOT FEEL SAFE DRIVING MY FAMILY AROUND IN THIS VEHICLE ANY LONGER. WE LIVE IN THE NORTH--HENCE THE REASON FOR AN AWD VEHICLE--AND I DON'T WANT TO GET STUCK SOMEWHERE, IN BELOW 0 WEATHER WITH MY CHILDREN IN THE VEHICLE. I NOW OWN A VERY EXPENSIVE VEHICLE THAT I DON'T DRIVE FAR AS I DON'T KNOW WHAT IT IS GOING TO DO. TO ME THIS IS A SAFETY ISSUE AND LIABILITY THAT THEY HAVE TRIED TO SWEEP UNDER THE RUG LIKE THE REST OF THEIR ISSUES OF LATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572838March 17, 2014
SERVICE BRAKES
STOPPED AT LIGHT, EMERGENCY STABILITRAK MESSAGE FLASHED, STABILITRAK LIGHT CAM ON, THEN THE DING, DING, DING THEN THE BRAKE LIGHT CAME ON, THEN ANOTHER MESSAGE: WARNING SERVICE BREAKS. A FEW SECONDS LATER THE BRAKE WARNING WENT AWAY, THE STABILITRAK LIGHT STAYED ON. I PULLED OVER, STOPPED AND TURNED OFF THE IGNITION, AND THE STABILITRAK LIGHT TURNED OFF. NO OTHER ISSUES IN FRIVING THIS DAY. THE NEXT MORNING SAME ISSUE, ABOUT 3 MILES OF DRIVING, STOPPED AT THE TRAFFIC LIGHT, THEN THE DING, DING, DING...THEN THE STABILITRAK MESSAGE AND THEN THE : WARNING SERVICE BREAKS MESSAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572627March 16, 2014
STEERING
POWER STEERING MAKING A WHIRRING AND GRINDING NOISE AT LOW SPEED. WHEN IT HAPPENS IT APPEARS TO BE HARDER TO STEER. CONCERNED THAT THERE IS SOMETHING WRONG WITH THE POWER STEERING AND FEAR FOR MY AND MY PASSENGERS' SAFETY. WHEN I GOT ON THE INTERNET TO SEE IF OTHERS WERE HAVING A SIMILAR PROBLEM AMAZED AT HOW FREQUENT IT WAS WITHOUT ANY TYPE OF RECALL OR ADMISSION BY GMC. THIS APPEARS TO BE A VERY COMMON AND SERIOUS PROBLEM AND NOTHING IS BEING DONE ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572684March 16, 2014
POWER TRAIN
MY TRANSMISSION (WAVE PLATE CLUTCH) WENT OUT WHILE I WAS DRIVING. I AM REGISTERING THIS BECAUSE I HAVE COME ACROSS A FORUM ON EDMONDS.COM CONSISTING OF OVER 38 PAGES OF CUSTOMER COMPLAINTS REGARDING THE 2008 - 2010 ACADIA HAVING TRANSMISSION PROBLEMS AROUND 75K MILES, JUST OUTSIDE OF WARRANTY. THE COST TO REPAIR RANGES FROM $2200 TO $4500. SOMEONE RECENTLY SUGGESTED THAT OWNERS START OFFICIALLY REGISTERING OUR COMPLAINTS. GM IS AWARE THAT FAULTY TRANSMISSIONS ARE PUTTING THEIR OWNERS AT RISK OF LOSS OF CONTROL OF VEHICLE FUNCTIONS WHILE DRIVING, YET THEY WILL NOT TAKE OWNERSHIP OF THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572530March 15, 2014
EXTERIOR LIGHTING
2013 GMC ACADIA. CONSUMER WRITES IN REGARDS TO HEADLIGHT PROBLEMS. *SMD THE CONSUMER STATED WHEN HE SWITCHED THE HEADLIGHTS FROM HIGH BEAM TO LOW BEAM, HE WAS ONLY ABLE TO SEE THE LOW PART OF THE ROAD, AND NOTHING BEYOND ONCOMING TRAFFIC. LOW BEAM HAS A BLOCK WALL IT DOES NOT EXTEN OUT TO SEE BEYOND WHEN YOU GO IN A DIP IN ROAD YOU CAN NOT SEE WHATS OUT IN FRONT OF YOU THIS IS A SAFETY IF A PERSON WALKING ALONG THE ROAD YOU WILL NEVER SEE THEM . THIS DOES NEED TO BE CORRECTED. RON WALOCHIK MECHANIC & AUTOBODY I OWN A 2013 GMC ACADIA THAT'S WHY I AM REPORTING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572571March 15, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE
A FEMALE USED THE AUTOMATIC LIFTGATE OPTION TO OPEN THE BACK GATE AND GET ITEMS OUT OF THE BACK. AFTER THE GATE OPENED FULLY, IT FELL FORCEFULLY FOR ABOUT 2 FEET, DIRECTLY ONTO HER HEAD. THIS RESULTED IN HER FALLING TO THE GROUND ON CONCRETE, BLACKING OUT, AND BECOMING VERY DIZZY AND NAUSEAS. SHE IS CURRENTLY BEING TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THIS IS A DEFINITE SAFETY ISSUE AND MALFUNCTION THAT MAY CAUSE SERIOUS INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10569290March 14, 2014
AIR BAGS, ENGINE, POWER TRAIN
I WAS COMING HOME WITH MY FIVE CHILDREN WHEN GETTING CLOSE TO HOME MY TRUCK JUST WOULD NOT GO OVER 10 MPH I WOULD PULL OVER FOR CARS BEHIND ME TO PASS AFTER I TRIED TURNING IT OFF AND RESTARTING BUT IT WOULD DO THE SAME GLAD I WAS CLOSE TO HOME THAT I WAS ABLE TO GET THEIR. I GOT HOME SHUT THE TRUCK OFF AND TRIED TO TURN BACK ON AND IT WOULDN'T I HAVE BEEN TOLD THAT IT WAS A SENSOR AND REPLACED IT AND IT STILL DIDN'T WORK KNOW I HAVE BEEN TOLD THAT IT IS THE MOTOR THAT IS BAD IT IS EMBARRASSING TO HAVE A TRUCK IN YOUR DRIVEWAY THAT YOU HAVE NOT BEEN ABLE TO USE AND STILL OWE HAVE THE AMOUNT OF WHAT IT WAS SOLD TO US. THEY ALSO TOLD ME THAT THIS WAS COMMON ON 2007 BECAUSE OF THE FAULTY MOTOR THAT WAS PUT INTO THEM AS I READ SOME OF THE REVIEWS IT SHOULD BE CONSIDERED AS A RECALL BECAUSE OF THE PRICE THESE TRUCKS GO FOR NEW OR USED SUPPOSE ABLY IT IS A HIGH QUALITY VEHICLE AND ITS SAD THAT THEIR IS SO MANY BAD REVIEWS AND NOTHING HAS BEEN DONE TO HELP ALL THE PEOPLE WHO ARE HAVING THIS ISSUE AS GM KNOWS THIS ISN'T SOMETHING YOU CAN SAY I WILL GET IT FIXED RIGHT AWAY YOU ARE TALKING THOUSANDS OF DOLLARS FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568762March 12, 2014
EQUIPMENT:ELECTRICAL
POOR OUTGOING CALL QUALITY WHEN USING HANDSFREE BLUETOOTH MICROPHONE CONNECTION. WHEN USING THE BUILT-IN BLUETOOTH CONNECTION TO MAKE PHONE CALLS, THE PERSON ON THE OTHER END OF THE CALL CAN NOT CLEARLY UNDERSTAND WHAT THE PERSON IS SAYING. CALL QUALITY IS MUFFLED WITH SIGNIFICANT BACKGROUND NOISE. THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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