GMC Acadia Complaints

5,595 consumer complaints on file.

#10579102April 11, 2014
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. ALSO, THE CHECK ENGINE LIGHT ILLUMINATED. UPDATED 06.19.14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579112April 11, 2014
STEERING
POWER STEERING GOES OUT AT LOW SPEEDS WHILE PARKING. RECENTLY, THE STEERING HAS BEEN GOING OUT WHILE SHARP TURNING AT SPEEDS OF 25 TO 30 MPH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579122April 11, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS ALTERNATELY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEADLIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 176,531.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579139April 11, 2014
ELECTRICAL SYSTEM, ENGINE, AIR BAGS
FOR TWO WEEKS LEADING UP TO THE 3/27/14 INCIDENT, EVERY TIME WE STARTED THE CAR THE AIR WOULD NOT COME ON AND WE WOULD HAVE TO MANUALLY TURN THE AIR ON. WHEN WE TURNED THE CAR OFF, THE AIR WOULD STAY ON. TWO WEEKS LATER, WHEN I WAS OPERATING THE VEHICLE, THE GAUGES ON THE INSTRUMENT PANEL STARTED GOING HAYWIRE DISPLAYING DOZENS OF MESSAGES, AND THE ALL OF THE GAUGES WOULD SHOOT UP, THEN BOTTOM OUT AT 0, THEN SHOOT UP AGAIN, ETC.. I TURNED THE CAR OFF, AND WHEN I CAME BACK LATER TO START IT, THE CAR WOULDN'T START BUT THE ELECTRICAL STUFF CAME ON. AFTER SEVERAL ATTEMPTS TO GET THE CAR TO START, I ROLL DOWN MY WINDOWS AND THEN TRY IT AGAIN, AND THE CAR STARTED. I DROVE IT STRAIGHT TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE BODY CONTROL MODULE AND SOME WIRES AND SAID THEY FIXED THE PROBLEM. LESS THAN 48 HOURS LATER, THE SAME THING WITH THE GAUGES AND WARNING LIGHTS HAPPENED. WE IMMEDIATELY SENT AN EMAIL TO THE SERVICE DEPARTMENT SINCE IT WAS THE WEEKEND AND THEY WERE CLOSED. ON MONDAY, THE CAR DIED AGAIN, BUT THE RADIO KEPT COMING ON/OFF....I FIDDLED WITH THE RADIO AND THE CAR STARTED. I DROVE IT STRAIGHT TO THE DEALERSHIP. THEY CAN'T GET THE CAR TO "MESS UP" AGAIN, AND ARE WAITING FOR IT TO DO THE SAME THING IT DID FOR ME, SO THEY CAN FIGURE OUT HOW TO FIX IT. I AM CONCERNED THAT THE CAR IS SHOWING SIGNIFICANT ELECTRICAL PROBLEMS THAT INCLUDE SAFETY EQUIPMENT, YET GMC IS READY TO TURN THE CAR BACK ON THE ROAD. NOTE: ALL RECALLS ARE UP TO DATE AND THE DEALER HAS BEEN IN COMMUNICATION WITH GMC. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578840April 10, 2014
STEERING
THERE IS AN INTERMITTENT LOSS OF POWER STEERING CAUSING COMPLETE LOSS OF CONTROL OF THE VEHICLE. THIS IS A COMMON RECURRING PROBLEM ON THE GMC ACADIA CLASS SUVS. THIS HAS NOW HAPPENED AT LEAST THREE TIMES WHILE MY WIFE WAS DRIVING THE CAR, ALL FORTUNATELY WHILE SHE WAS DRIVING A LOW SPEEDS AND ABLE TO STOP BEFORE RUNNING OFF THE ROAD. THE POWER STEERING SEEMS TO "COME BACK" WITHOUT REASON AS WELL. MY DEALER IS TELLING ME THAT I NEED TO REPLACE BOTH THE POWER STEERING PUMP AND STEERING RACK DUE TO INTERNAL LEAKS CAUSED BY SEAL FAILURES. THIS SOUNDS LIKE A MANUFACTURING DEFECT DUE TO EITHER DESIGN OF THE SEALS OR INCOMPATIBLE STEERING FLUID BEING INSTALLED AT THE FACTORY THAT ADVERSELY AFFECTS THE SEALS. HERE IS A LINK TO A CONSUMER FORUM ABOUT THE ACADIA - JUST PUT "POWER STEERING" IN THE SEARCH FIELD AND HOST OF REPEATED PROBLEMS WILL COME UP. HTTP://WWW.ACADIAFORUM.NET/INDEX.PHP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578848April 10, 2014
STEERING
THIS IS THE 5TH OR 6TH TIME THAT MY STEERING HAS LOCKED UP WHILE DRIVING. I LOVE MY ACADIA, BUT IT SEEMS AS IF ITS FALLING APART. I'M SCARED TO DRIVE IT BECAUSE OF THE AWFUL NOISE MY STEERING IS MAKING. ITS HARD TO TURN AND AT MOMENTS IT JUST LOCKS UP WHY DRIVING. I'M AFRAID OF HURTING MY CHILDREN, MYSELF, OR EVEN WORSE OTHERS!!! THIS PROBLEM NEEDS TO BE FIXED. DUE TO THE NUMEROUS OTHERS THAT ARE EXPERIENCING THE SAME PROBLEMS, THIS IS DEFIANTLY A MANUFACTURE DEFAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578943April 10, 2014
SEAT BELTS, SEATS
THE SECOND ROW SEAT BELTS THAT WERE LISTED ON THE NHTSA WEBSITE FOR A RECALL. THE DEALER BERGSTRON GMC OF APPLETON, WISCONSIN SAYS THE VEHICLE DOES NOT HAVE A RECALL FOR THIS. THE SEAT BELTS GET JAMMED WHEN THE SEAT IS LOWERED. ONE SEATBELT CONNECTOR IS BROKEN, AND THE SEAT IS TEARING FROM THE BELT CONNECTORS. THE CONNECTORS STILL GET JAMMED IN THE SEAT AND ARE NOT ACCESSIBLE WITHOUT HAVING TO RE LOWER THE SEATS AND FUMBLE WITH THE BELT CONNECTOR. AT LEAST ONE OF THE CONNECTOR IS EXPOSED WITH NO PLASTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578995April 10, 2014
STEERING, SERVICE BRAKES, ENGINE
AS CAR WAS ACCELERATING TO 30 MPH IN A LANE OF TRAFFIC INTO A TURN, I HEARD A LOUD NOISE. THEN, I COULDN'T MOVE THE STEERING WHEEL. I TRIED TO PUMP THE BRAKES, BUT THE CAR DID NOT STOP IMMEDIATELY. I HAD NO CONTROL OVER THE STEERING, AND THE CAR EVENTUALLY STOPPED IN A PARKING LOT. I WAS PETRIFIED. THE RADIO WAS STILL ON, AND THE KEY WAS STILL IN THE ON POSITION, BUT THE KEY COULD NOT BE TURNED. GMC SIMI VALLEY SAYS THE PROBLEM WAS A ROD TO A CYLINDER THAT SNAPPED, AND WAS NOT DUE TO AN IGNITION PROBLEM, OR RELATED TO A CURRENT RECALL. THE WHOLE ENGINE NEEDS TO BE REPLACED, ALMOST THE VALUE OF THE CAR, GIVEN ITS CURRENT RESALE VALUE. I WOULD LIKE TO REQUEST AN INVESTIGATION INTO ANOTHER RECALL EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579025April 10, 2014
POWER TRAIN
BROKE DOWN, CAR FELT LIKE IT WOULD NOT SHIFT INTO SECOND GEAR THEN JUST DIED. DEALER FOUND A CRACKED WAVE PLATE, CRACKED CLUTCH HOUSING (CLUTCHES WORN), CYLINDER EXCESSIVELY WORN, TORQUE CONVERTER FULL OF METAL. NO SIGN OF ANY COMPUTER ALERTS OR CHECK ENGINE SIGNALS UNTIL BREAK-DOWN. REPAIRED ALL FOR $2820.15. SAID IT WOULD HAVE BEEN COVERED IF UNDER 100,000 MILES. SOUNDS LIKE PLANNED OBSOLESCENCE, OR JUST POOR MANUFACTURING. NO MORE AMERICAN CARS FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578465April 9, 2014
STEERING
WHILE ROUNDING A HIGHWAY OFF RAMP, POWER STEERING GOT EXTREMELY STIFF. THERE WERE NO OTHER PROBLEMS WITH THE SYSTEM PRIOR. I GOT HOME, CHECKED THE FLUID, AND IT WAS FULL. THE NEXT DAY I WENT TO MY LOCAL GMC DEALER TO DISCUSS PROBLEM AND REPAIRS. THE SERVICE WRITER STATED "WE KNOW THERE IS A PROBLEM WITH THE POWER STEERING SYSTEMS ON THESE VEHICLES, AND THEY TYPICALLY FAIL IN THE 70 TO 90 THOUSAND MILE RANGE." THEN THEY WANTED $2000 FOR REPAIRS. REPAIRS WHICH ARE GETTING DONE CHEAPER AT MY LOCAL GARAGE. MY PROBLEM WITH THIS, IS THAT GM KNOWS THERE IS A SAFETY DEFECT WITH THIS VEHICLE, BUT HAS DONE NOTHING TO REMEDY THE PROBLEM, OTHER THAN MAKE PEOPLE FEEL THAT THEY HAVE TO SPEND HUGE AMOUNTS OF MONEY TO FIX. I ALSO UNDERSTAND THIS IS THE SAME ACTION THE COMPANY TOOK IN THE IGNITION ISSUE THEY ARE CURRENTLY GOING THROUGH. YES, I AM ANGRY AT GM FOR NOT BACKING THEIR PRODUCT, BUT THAT IS NOT WHY I AM WRITING TO YOU. I AM WRITING TO YOU, BECAUSE I AM A FIRST RESPONDER, AND SEE FIRST HAND WHAT CAN HAPPENS WITH SAFETY ISSUES TO VEHICLES. WHAT IF THIS ISSUE HAPPENED TO SOMEONE WHO KNOWS LITTLE ABOUT CARS, OTHER THAN HOW TO FUEL AND DRIVE THEM SAFELY? WHAT IF IT WAS A FAMILY AND THEIR CHILDREN IN THE VEHICLE WHEN THIS HAPPENED AND THEY DID HAVE AN ACCIDENT? I UNDERSTAND ALL HYPOTHETICALS, BUT A SAFETY ISSUE NONE THE LESS. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578659April 9, 2014
STEERING
POWER STEERING PUMP IS MAKING LOTS OF NOISE WHEN I TURN THE WHEEL. CURRENTLY AM AFRAID TO DRIVE IT ANYWHERE DUE TO POTENTIAL LOSS OF POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578754April 9, 2014
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
MY CAR SKIPS AS IF THE ENGINE IS NOT GETTING ENOUGH GAS. I WILL BE DRIVING ALONG AND THE ACADIA WILL SHAKE AND DO A LITTLE SKIP JUMP. IT DOES THIS AT LEAST A COUPLE OF TIMES A WEEK. I ALSO HAVE TO CONSTANTLY ADD OIL TO THE TRUCK EVEN WHEN I AM 1000 MILES OUT FROM MY NEXT OIL CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578286April 8, 2014
STEERING
MY POWER STEERING IS MAKING A NOISE AND AT LOW SPEEDS IT IS VERY HARD TO TURN, SEEMS LIKE IT HAS REVERTED BACK TO MANUAL STEERING. I AM ANXIOUS THAT IT MAY STOP WORKING AS I AM DRIVING. TAKING IT IN FOR DIAGNOSIS ON 04/10/14. I SAW A RECALL ON POWER STEERING ISSUES WITH SOME MAKES WITH GM. THIS SEEMS LIKE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578347April 8, 2014
POWER TRAIN, SEATS
TRANSMISSION WAVE PLATE ISSUES....THE CAR SHIFTS INTO DIFFERENT GEARS AND ABOUT CAUSED AN ACCIDENT. TOOK IT TO A MECHANIC AND IT IS A TRANSMISSION WAVE PLATE THAT NEEDS REPLACED. GOING TO COST US AROUND $4000. JUST SPENT 1000 DOLLARS TO FIX THE POWER SEATS THAT QUIT WORKING ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578142April 8, 2014
STEERING
STEERING PIPING AND MAKING NOISE. LOCKING UP. AND LOOSE GEAR BOX. HUNDREDS OF REVIEWS ONLINE, NO PERMANANT FIXES. GM NOT FIXING MULTI CAR ISSUES. MANY WRECKS DUE TO THIS, READ THE REVIEWS. WIFE JUMPED A CURB WITH KIDS IN CAR, NOT HER FAULT STEERING LOCKED UP, WE REPLACE EVERYTHING DEALER SAID STILL NOT WORKING RIGHT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10578178April 8, 2014
STEERING
STEERING HAS INTERMITTENT LOSS OF POWER MAKING VEHICLE CONTROL DIFFICULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578172April 8, 2014
ENGINE, POWER TRAIN
WAVE PLATE BROKE AND TRANSMISSION BEING REBUILT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578203April 8, 2014
ELECTRICAL SYSTEM
IGNITION SWITCH -- WE BOUGHT OUR 2010 GMC ACADIA FROM THE FORT WORTH FEDERAL COMMUNITY CREDIT UNION IN 2012. SOMETIME IN SEPTEMBER 2013 WE WERE ON I-35W FREEWAY DRIVING FROM FORT WORTH, TEXAS TO OKLAHOMA. THE SPEED WAS BETWEEN 65-68 MPH. SUDDENLY, THE ACADIA LOST ALL POWER. I YELLED ?WHAT THE HELL!!? THE RPMS DROPPED DRASTICALLY AND THE SPEEDOMETER WENT DOWN TO THE LOW 20S. I HAD NO POWER STEERING. I DID NOT TURN OFF THE KEY. I ENGAGED MY EMERGENCY FLASHERS. WITH GREAT STRENGTH MANAGED TO STEER THE ACADIA UNTO THE EMERGENCY SHOULDER. WHILE THE CAR WAS COASTING THE ENGINE CRANKED UP AGAIN AND SPEED INCREASED TO NORMAL. I TOLD MY WIFE THAT MAYBE THE ENGINE ?VAPOR? LOCKED. WE DISCUSSED RETURNING TO FORT WORTH BUT DECIDED TO CONTINUE THINKING IT WAS A ?VAPOR? LOCK. THE ACADIA RAN WELL TO OKLAHOMA AND BACK HOME. IT DID NOT DO IT AFTER THAT ON THE FREEWAY. WE NOTICED HOWEVER THAT WHEN SLOWING TO ABOUT 5-10 MPH TO ENTER OUR DRIVEWAY OR OTHER ENTRANCES, THE POWER STEERING BECAME VERY HARD AND DIFFICULT TO CONTROL ON SEVERAL OCCASIONS. THIS PROBLEM OCCURRED WAY BEFORE WE HAD EVEN HEARD OF ?IGNITION SWITCH? ISSUES. THE IGNITION SWITCH HAS NEVER BEEN DIAGNOSED AS WE DID NOT THINK IT WAS A PROBLEM AT THE TIME. HAD MY WIFE BEEN DRIVING BY HERSELF, SHE WOULD HAVE PANICKED IF SHE LOST POWER ON THE FREEWAY AND WAS UNABLE TO CONTROL THE VEHICLE TO GUIDE IT OUT OF TRAFFIC INTO A SAFE AREA FROM THE HEAVILY TRAFFIC FREEWAY. WILL MY CAR BE IN THE RECALL FOR IGNITION SWITCH.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578041April 7, 2014
STEERING
POWER STEERING DOES NOT FUNCTION AT ALL IN LOW SPEEDS OR WARM WEATHER. POWER STEERING FLUID CHANGED BY DEALER TO TRANSMISSION FLUID IN 2013 PER DEALER BULLETIN AND IT STILL DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577324April 4, 2014
STEERING
WHEN GOING AT SLOW SPEED TURNING TO RIGHT OR LEFT IS TIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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