GMC Acadia Complaints

5,595 consumer complaints on file.

#10565263February 21, 2014
POWER TRAIN
CURRENT ISSUE IS A TRANSMISSION FAILURE, APPARENTLY THE "3-5-R WAVEPLATE." FIVE MONTHS PRIOR, MY WIFE AND CHILDREN WERE TRAVELING OUT OF STATE. THEY EXPERIENCED A SUDDEN LOSS OF POWER AND WERE STRANDED ON A RURAL HIGHWAY NOT ONCE, BUT TWICE. THE VEHICLE WAS TOWED IN TO A GM DEALERSHIP, "REPAIRS" WERE PERFORMED UNDER WARRANTY, AND WE WERE TOLD WE COULD PICK UP OUR CAR. MY WIFE (AGAIN WITH CHILDREN IN THE CAR) MADE IT LESS THAN 10 MILES FROM THE DEALERSHIP BEFORE THE ENGINE FAILED AGAIN. THIS TIME ON THE BRIDGE OF A MAJOR HIGHWAY....NO WHERE TO EVEN EXIT THE VEHICLE. AFTER THE SECOND INCIDENT THE ENGINE WAS REPLACED (AFTER 3+ WEEKS OF DIAGNOSTIC WORK). WE WERE TOLD THE DEALERSHIP WAS NOT ABLE TO IDENTIFY THE PROBLEM THAT CAUSED THE ENGINE FAILURE. ENGINE WAS REPLACED UNDER WARRANTY. TRANSMISSION HAD BEEN SHIFTING ERRATICALLY FOR SEVERAL MONTHS. AT TIME OF ENGINE FAILURE/REPLACEMENT, GM DEALERSHIP THAT PERFORMED THE ENGINE REPLACEMENT ADVISED US THAT THE TRANSMISSION SHIFTS/SLIPS WERE "NORMAL" FOR THIS PARTICULAR TRANSMISSION. THEY ADVISED A TRANSMISSION FLUID FLUSH, WHICH WE AUTHORIZED. SHIFTING REMAINED ABRUPT, SLIPPING CONTINUED, BUT AS WE WERE ADVISED THIS WAS "NORMAL", WE CONTINUED DRIVING THE VEHICLE AND DID NOT SEEK FURTHER REPAIR. TWO WEEKS AGO, (NOW AT 82000 MILES, BUT SIX WEEKS OUT OF 5 YR WARRANTY), THE SLIPPAGE BECAME DISTINCTLY MORE EVIDENT, VEHICLE AT ONE POINT WOUND NOT CONTINUE FORWARD MOTION THROUGH AN INTERSECTION AND HAD TO BE IDLED TO ROADSIDE. AFTER MULTIPLE CALLS, WE WERE ADVISED TO TAKE THE VEHICLE TO A LOCAL GM DEALERSHIP. DIAGNOSIS OF 3-5-R WAVEPLATE FAILURE WAS GIVEN. THIS TRANSMISSION WAVEPLATE FAILURE IS A WELL DOCUMENTED ISSUE THAT CAN CAUSE DRIVER AND/OR PASSENGERS TO BE PUT AT SERIOUS RISK FOR INJURY. OUR HOPE IS THAT AN INVESTIGATION WILL TAKE PLACE TO REQUIRE GM TO RECALL/REPAIR THIS ISSUE BEFORE SOMEONE IS NEEDLESSLY HARMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565368February 21, 2014
VISIBILITY/WIPER
WIPERS ARE INOPERATIVE. LINKAGE CAME OFF WIPER MOTOR. BROUGHT TO PLACE OF PURCHASE AND THEY SAID THE PART MAY HAVE BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564862February 18, 2014
POWER TRAIN, ELECTRICAL SYSTEM
MY 2008 ACADIA TRANSMISSION FAILED AS I EXITED A HIGHWAY (70 MPH) AND WAS GOING UP THE EXIT RAMP. IT BEGAN BUCKING LIKE A HORSE. ONCE I PULLED OVER AND PARKED, I COULD NOT GO IN REVERSE. THE CAR HAD TO BE TOWED AND A NEW TRANSMISSION HAD TO BE PUT IN IT AFTER ONLY 56K MILES. ALSO HAVE HAD THE SUNROOF / MOON ROOF TRAYS OVERFLOW BECAUSE THE DRAINAGE TUBES ARE NOT LARGE ENOUGH TO DRAIN ALL THE WATER FROM THE TRAYS. THE DEALERSHIP STATED IT WAS A POOR DESIGN AND NOTHING COULD BE DONE TO REPLACE IT. NOW WATER HAS ENTERED MY VEHICLE CAUSING THE ELECTRICAL BOX TO BECOME WET CAUSING THE HORN TO BLOW RANDOMLY AND THE CAR TO CONTINUE RUNNING AFTER TURNING IT OFF AND REMOVING THE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564686February 17, 2014
POWER TRAIN
I HAVE A 2007 GMC ACADIA. I HAVE HAD TO HAVE MULTIPLE WORK DON ON THE TRANSMISSION AND YESTERDAY IT SLIPPED OUT OF GEAR WHILE DRIVING. I TRIED TO ACCELERATE AND THE ENGINE REVVED AND THE RPMS WENT HIGH BUT THE TRANSMISSION WOULD NOT SHIFT. HAD I BEEN ON THE HIGHWAY AT A HIGH SPEED THIS COULD HAVE BEEN THE CAUSE OF A SERIOUS ACCIDENT. I TOOK IT TO MY DEALER AND THEY SAID THE TRANSMISSION CONTROL MODULE HAD WENT BAD AND IT COST ME $1400.00...AT 83,00 MILES???? I THINK GMC SHOULD TAKE RESPONSIBILITY FOR THE TERRIBLE WORKMANSHIP OF THEIR TRANSMISSIONS IN THE 2007 ACADIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564701February 17, 2014
VISIBILITY/WIPER
LEFT FOR WORK IN THE MORNING WITH HEAVY WET SNOW FALLING BEHIND RAIN, AND PULLED OUT DRIVEWAY GOT A FEW BLOCKS DOWN AND WINDSHIELD WIPERS QUIT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564509February 15, 2014
POWER TRAIN
WHILE TRAVELING A BUSY HIGHWAY GOING UPHILL, MY TRANSMISSION BEGAN TO HAVE WHAT FELT LIKE SLIPPING CLUTCH ISSUES, AND FINALLY FAILED - LEAVING ME STRANDED ON A VERY BUSY STRETCH OF HIGHWAY 80 EAST BOUND. IT WAS VERY SCARY TO BE JUST BARELY OFF THE ROADWAY (WAS LUCKY TO MAKE IT ALL THE WAY OFF THE ROAD) WITH HUGE TRUCKS WHIZZING BY. I HAVE HAD IT DIAGNOSED AND THE CLUTCH WAVEPLATES ON THESE ACADIA GMCS HAVE A WELL KNOWN AND COMMON FAILURE ISSUE. A $3500 BILL IS NOT WHAT I NEED RIGHT NOW, IT'S GOING TO REALLY HURT. THIS TRANSMISSION NEEDS TO BE RECALLED BEFORE SOMEONE GETS KILLED ON A BUSY FREEWAY. THE PROBLEM IS THERE WAS NOT MUCH WARNING OF AN EMINENT FAILURE BEFORE IT BASICALLY LEFT ME DEAD IN THE WATER - I WAS JUST FORTUNATE THIS TIME THAT I WAS TRAVELING IN THE RIGHT LANE. IF I HAD BEEN IN THE LEFT LANE OR MIDDLE, I AM NOT SURE I WOULD HAVE BEEN ABLE TO GET OVER BEFORE IT WOULD JUST LEAVE ME IN THE MIDDLE OF THE ROAD. IT'S DEFINITELY A SAFETY ISSUE. WHO COULD MAKE AN ARGUMENT THAT IT IS NOT UNSAFE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564519February 15, 2014
POWER TRAIN
DRIVING THE VEHICLE THAT HAD 7 PEOPLE. I TURNED ONTO A STREET IN TOWN AND THE VEHICLE STARTED SHAKING LIKE THE TRANSMISSION WAS SLIPPING. SO I TURNED TO HEAD TO THE NEAREST PARKING LOT. STOPPED AT A STOP SIGN AND AGAIN THE VEHICLE SHOOK FROM A TAKE OFF. DIDN'T EVEN MAKE IT INTO THE DRIVEWAY BEFORE THE TRANSMISSION COMPLETELY FAILED IN THE MIDDLE OF THE BUSY INTERSECTION AND WE HAD TO PUSH IT INTO THE PARKING LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564147February 13, 2014
VISIBILITY/WIPER, ELECTRICAL SYSTEM
WINDSHIELD DEFROST WILL NOT FUNCTION. AIR ONLY BLOWS FROM DASH VENTS. THE DASH CONTROLS ARE INEFFECTIVE AND WILL NOT CHANGE THE MODE FROM DASH TO FEET OR DEFROST. VISIBILITY WAS SEVERELY IMPAIRED. I AM TAKING THE VEHICLE TO THE DEALERSHIP FOR INSPECTION TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563963February 12, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE CLUTCH HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE. UPDATED 5/27/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563891February 11, 2014
POWER TRAIN
I WAS AT A STOP LIGHT AND UPON PULLING OFF NOTICED THE VEHICLE WAS VERY SLOW TO ACCELERATE, DESPITE THE RPMS BEING VERY HIGH. VEHICLE WAS TOWED TO THE DEALER TWO DAYS LATER DUE TO A SNOW STORM. THEY REPLACED A SENSOR, AND RETURNED THE VEHICLE TO ME. 3 HOURS LATER WHILE DRIVING DOWN I280, THE VEHICLE COMPLETELY LOST ACCELERATION. THIS WAS VERY UNSAFE, THE DIAGNOSIS WAS BROKEN WAVE PLATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563894February 11, 2014
ENGINE, POWER TRAIN
TRANSMISSION ORIGINALLY STARTED SKIPPING AROUND 75,900 MILES. AT 100,000 MILES STARTED SYSTEM ALERT OF " TRANSMISSION RUNNING HOT, IDLE TO COOL DOWN". TRANSMISSION SERVICED ON 11/11/13. TRANSMISSION DRAINED AND REFILLED BY GMC DEALER IN EL PASO, TX. RAN OK UNTIL 2/06/14. IN GMC REPAIR SHOP IN RICHMOND,CA . TRANSMISSION COMPLETELY FAILED! $4000.00 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563705February 10, 2014
AIR BAGS
APPROXIMATELY THE FIRST OF NOVEMBER 2013, I HAD PICKED UP MY MOM TO GO SHOPPING WITH ME AND I VERY SELDOM HAVE A PASSENGER WITH ME AND HAPPEN TO LOOK UP AND NOTICE THE LIGHT ON THE AIRBAG LIGHT THAT SAYS ON OR OFF WAS OFF !!! SHE WEIGHS ABOUT 135# AND SO I NOTICED WE WENT INTO THE STORE AND CAME OUT AND IT THEN REGISTERED ON!!! SO I WATCHED THIS FOR THE NEXT FEW WEEKS AND IT CONTINUED!! SOMETIMES ON AND SOMETIMES OFF! SO WHEN I WENT IN FOR AN OIL CHANGE AT BERGSTROMS I HAD THEM CHECK IT OUT AND THEY SAID IT COULD BE CORROSION ON THE PLUGS UNDER THE SEAT BUT THAT WASN'T THE PROBLEM! SO THEY SAID WITH A BIG MAN IN IT REGISTERED LIKE AN INFANT SITTING THERE! SAID IT WOULD COST $800 TO REPLACE IT!!! THIS CAR IS IN LIKE NEW CONDITION AND I DO NOT HAVE A DAILY PASSENGER! I'M THINKING THAT MAY HAVE BEEN DEFECTIVE SINCE DAY ONE!!! THANK GOD I DIDN'T GET IN A COLLISION AND LOSE A LOVED ONE ! THIS WOULD BE A HUGE LAWSUIT!!!! I AM GONNA SEE IF GMC WILL PAY FOR THIS FIX! ANY OTHER QUESTIONS CALL ME AT[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563752February 10, 2014
POWER TRAIN
TL- THE CONTACT OWNS A 2008 GMC ACADIA. WHILE TRAVELING ABOUT 30 MPH, THE CONTACT STATED THAT THE VEHICLE FAILED TO INCREASE SPEED DESPITE THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.- LL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563778February 10, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
BLOWER MOTOR INOPERATIVE. REPLACED 08/12/11 AND 06/06/12. IT HAS AN INTERMITTENT PROBLEM AT THE MOMENT. LIVING IN THE NORTH IN THE WINTER TIME IT IS IMPOSSIBLE TO DEFROST THE WINDOW IF THE BLOWER MOTOR DOESN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563534February 8, 2014
ENGINE AND ENGINE COOLING, POWER TRAIN, FUEL SYSTEM, GASOLINE
ENGINE LIGHT CAME ON TOOK IT IN TO GET CHECKED THE GMC DEALER SAID IT WAS PURGE VALVE AND MAY BE MY TIMING CHAIN BELT! AND MY MASTER CYLINDER WAS LEAKING INTO MY BOOSTER, AND THEY HAD TO REPLACE A SENSOR FOR THE TIRE AND SERVICE THE TRACK/STABILITRAK! SERVICES CAME TO $1000 NOW COME 2 MONTHS LATER TO JAN 2014 ENGINE LIGHT IS ON SERVICE STABILITRAK IS ON TAKE IT BACK, MY TIMING CHAIN NEEDS REPLACED@ 74000 MILES WHICH IS ABOUT A $2000 JOB AND MY TRANSMISSION PLATELETS NEED CHANGED! TRANSMISSION IS NOW SLIPPING WE CALLED GM AND THERE IS NOTHING THEY WILL DO AS I WAS INFORMED THESE ARE "COMMAND PROBLEMS " IN THESE VEHICLES!! WHAT!! I FEEL LIKE I'VE BEEN SOLD A LEMON AND NO ONE ARE GM CARES BECAUSE THESE ARE COMMAND PROBLEMS FOR THEM! NEVER AGAIN WILL I BUY A GM AND I'M CONFUSED ON HOW SO MANY PEOPLE HAVE THESE SAME ISSUES AND GM IS DOING NOTHING ABOUT IT! OH DID I MENTION YOU CAN'T PARK ON A SLANT OR AN INCLINE WITH A 1/4 TANK OF GAS BECAUSE YOUR ACADIA WON'T START! THIS CAR HAS BEEN A NIGHTMARE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563442February 7, 2014
POWER TRAIN, AIR BAGS
TRANSMISSION FAILURE. 2007 WAS THE FIRST YEAR OF THE GMC ACADIA. AT 94,000 MILES I DON'T THINK THE TRANSMISSION SHOULD FAIL. WHEN I PURCHASED THE CAR IT CAME WITH A 5 YEAR 100,000 MILE POWER TRAIN WARRANTY. I HAVE OWNED THE CAR FOR 7 YEARS. I KNOW GMC HAS MADE IMPROVEMENTS TO LATER MODELS. I FEEL THIS IS A HUGE INJUSTICE. I HAVE BEEN QUOTED $4500.00 TO REPLACE THE TRANSMISSION BY THE DEALER. I HAVE BEEN TOLD BY A REPUTABLE AAMCO SHOP THAT THE ONLY PLACE THIS CAN BE FIXED IS AT THE DEALER BECAUSE THEY HAVE THE CODES TO MAKE THE TRANSMISSION AND ENGINE WORK TOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563349February 7, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE TRACTION CONTROL, SERVICE STABILITRACK, AND THE ENGINE POWER LOW WARNING LAMPS ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563260February 6, 2014
AIR BAGS, ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHILE DRIVING THE CAR, I FELT WATER DRIP FROM OVERHEAD AND HEARD SLOSHING NOISES. SHORTLY THEREAFTER, WATER BEGAN LEAKING FROM AIRBAG INDICIA. THOUGH THE VEHICLE WAS TURNED OFF AND KEY REMOVED, THE ENGINE CONTINUED TO RUN. IMAGINE HOW UNSAFE TO TURN OFF A VEHICLE, REMOVE THE KEY AND THE ENGINE TO REMAIN RUNNING. BEFORE I COULD GET TO SERVICE, THE TEMPERATURE PLUMMETED TO BELOW ZERO, AND I COULD NOT GET THE DEFROSTER TO WORK. I SCRAPED THE INTERIOR OF THE WINDOWS, BUT WITHOUT HEAT, FOGGED AGAIN. ZERO VISIBILITY. THE DEALER SAID THERE WERE MULTIPLE POINTS WHERE WATER WAS SEEPING INTO THE CAR, WREAKING HAVOC WITH THE ELECTRICAL SYSTEM, INCLUDING HVAC, DEFROSTER. SERVICE TECH SAID THERE WAS "BLOWER MOWER" FAILURE. AFTER SOME RESEARCH, I DISCOVERED MY VEHICLE HAD SAME PROBLEMS AS GMC ACADIA CAMPAIGN 08207, WITH FAILURE OF SUNROOF PART 25930220, WHICH AFFECTED LIMITED VIN NUMBERS. WE ALSO DISCOVERED THE AIRBAGS ARE NOT WORKING FROM THE WATER DAMAGE TO THE ELECTRICAL SYSTEM. THE CURRENT STATUS OF THIS GETTING REPAIRED IS UNKNOWN -- OBVIOUS SAFETY CONCERNS! IN ADDITION, I HAD NOTICED FLOOR MATS BEING DAMP, BUT ASSUMED A CONSEQUENCE OF THE SNOW AND RAIN. I AM CONVINCED THAT THE LEAK/DAMP FLOOR MATS IS REASON FOR THE MILDEW/MOLD SMELL. EACH OF THESE PROBLEMS ARE WELL DOCUMENTED IN THEIR TSBS. I WAS ALSO SHOCKED TO FIND SO MANY SIMILAR COMPLAINTS! PLEASE, PLEASE REVIEW THE CORRELATION BETWEEN TSBS ELECTRICAL SYSTEM FAILURES AND REPAIRS TO THE LEAKING HOSE. OF COURSE, GMC DENIES THIS IS THEIR PROBLEM, AND SAYS REPAIRS WILL ALL BE AT MY EXPENSE. FINALLY, I AM NOT THE FIRST PERSON TO HAVE THIS PROBLEM! SURELY, THE FACT THAT I (AND MANY, MANY OTHERS) ARE HAVING THE EXACT LEAK PROBLEMS AS REFERENCED IN GMC CAMPAIGN 08207 INDICATES THAT PROBLEM WENT BEYOND THOSE VIN#S. THEY ARE HIDING A BIG PROBLEM. HELP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563281February 6, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED WHEN THE VEHICLE WAS PARKED IT WOULD EXCESSIVELY ROLL FORWARD MORE THAN EXPECTED. BOTH THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE DRIVERS SEAT BELT WAS NOT FUNCTIONING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563322February 6, 2014
POWER TRAIN
WIFE DRIVING ALONG AND TRANSMISSION DROPPED OUT. CAR IS VARY WELL TAKEN CARE OF. IN 5 YEARS AND TEN MONTHS OF OWNING THE VEHICLE THE TRANNY GOES? CAR ONLY HAS 49000 MILES, AND APPARENTLY THERE IS A NONE PROBLEM WITH THE TRANNY. VEHICLE REPAIRS COST 4000, COMPLETELY UNACCEPTABLE. CODE ON VEHICLE WASP0776.00, JUST LIKE EVERY OTHER COMPLAINT I HAVE SEEN ON THE INTERNET. SOMETHING MUST BE DONE. WOULD NOT RECOMMEND THIS CAR TO ANYONE. MY FATHER IS A GM EMPLOYEE AND HE IS DISGUSTED WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia