GMC Acadia Complaints

5,595 consumer complaints on file.

#10678609January 23, 2015
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:IGNITION, POWER TRAIN
TL*THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE DECELERATED AND SPUTTER. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS. THE IGNITION COIL WAS REPLACED BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT AFTER EXPERIENCING THE SAME FAILURES, THE DEALER DIAGNOSED THAT THE FUEL PUMP MODULE WAS FAULTY. AFTER REPLACING THE FUEL PUMP MODULE, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO THEN DIAGNOSED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 30,072.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678349January 22, 2015
STRUCTURE:BODY:TAILGATE
I OPENED THE REAR TAILGATE AND WHILE TAKING AN OBJECT OUT OF THE BACK OF THE VEHICLE, THE TAILGATE CAME CRASHING DOWN ON MY HEAD WITH GREAT FORCE. AFTER PHYSICALLY RECOVERING, I TESTED THE TAILGATE AND THE ISSUE REPEATED ITSELF. I CALLED KITAHARA GMC IN FRESNO, CA AND SCHEDULED A SERVICE APPOINTMENT. KITAHARA REPLACED THE PARTS, BUT I WAS TOLD THAT IT IS A WEAR PART AND THAT BECAUSE THERE ARE NO RECALLS THERE IS NO WAY FOR THEM TO GUARANTEE THAT THE ISSUE WON'T HAPPEN AGAIN. I CALLED GENERAL MOTORS TO REPORT THE ISSUE AND THEY OFFERED $100 TOWARD AN OIL CHANGE AND TIRE ROTATION AND CLAIMED THAT THEY DO NOT ISSUE RECALLS. I AM REPORTING THIS ISSUE TO THE NHTSA, BECAUSE I FEAR THAT THIS DEFAULT IS EXTREMELY DANGEROUS AND COULD CAUSE SEVERE INJURY OR EVEN DEATH DEPENDING ON THE SITUATION AT THE TIME OF MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10677127January 21, 2015
ENGINE, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, LATCHES/LOCKS/LINKAGES:HOOD:LATCH, VISIBILITY:GLASS, SIDE/REAR, EQUIPMENT:APPLIANCE:AIR CONDITIONER, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, FUEL SYSTEM, GASOLINE
LETTER FROM CONGRESSMAN RIGELL ON BEHALF OF CONSTITUENT RE RECALL GENERAL MOTOR VEHICLE. *SMD THE CONSUMER STATED A YEAR AFTER THE HE PURCHASED THE VEHICLE, THE ENGINE LIGHT ILLUMINATED. HE TOOK THE VEHICLE TO THE DEALER TO HAVE IT SERVICED. A FEW MONTHS LATER, THE LIGHT ILLUMINATED AGAIN. THE DEALER INFORMED HIM, THE FUEL SYSTEM NEEDED TO BE CLEANED. AFTER THE OIL WAS CHANGED, THE TIRE LIGHT ILLUMINATED, THE AC STOPPED WORKING, THE WINDOWS WERE INOPERATIVE AND THE HOOD AND TRUNK WOULD NOT STAY UP OR DOWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676615January 20, 2015
STEERING
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE POWER STEERING FAILED AND VEHICLE MADE A LOUD ABNORMAL NOISE WITHOUT WARNING. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR AND THE BUSHINGS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676378January 19, 2015
STEERING
VEHICLE MAKES A HIGH PITCH WHINING NOISE WHEN STARTING AND AT LOW SPEEDS. STEERING WHEEL RUBS WHEN TURNING EITHER DIRECTION. I COMPLAINED ABOUT THE NOISE ON SEVERAL OCCASIONS, SERVICE TECH SAID WAS NORMAL. NOW THEY STATE THAT THE POWER STEERING IS LEAKING AND THERE IS A POWER STEERING GEAR LEAK. TO FIX IT WILL COST $1600 PLUS DOLLARS. SEEMS TO BE AN ISSUE ACROSS THE BOARD WITH THESE VEHICLES. GMC WILL REPLACE THE STEERING PUMP UNDER A RECALL, BUT NOT THE GEAR RACK WHICH IS A MORE EXPENSIVE FIX. HOW MANY COMPLAINTS WILL IT TAKE FOR THEM TO FIX THIS ISSUE! THIS CAN CAUSE POWER STEERING TO FAIL AND IS UNSAFE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676384January 19, 2015
ENGINE
TSB REFERENCE- SB-11340 SHOULD BE EXTENDED TO 2008 ACADIAS. INITIAL OIL CHANGE INTERVALS WERE VERY LONG FOR THIS MODEL YEAR AND WERE SUBSEQUENTLY SHORTENED. THE BULLETIN INDICATES THAT THE EXTENDED INTERVALS CAN LEAD TO TIMING CHANGE STRETCH AND THIS HAS HAPPENED TO OURS AND OTHER 2008 ACADIAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676409January 19, 2015
POWER TRAIN
VEHICLE WAS MISSING IN 3RD AND 5TH GEARS. ENGINE WOULD REV TO 5000-6000 RPM'S WITHOUT SHIFTING GEARS. I WOULD HAVE TO EASE OFF THE ACCELERATOR TO GET IT TO SHIFT. NOW THE NEXT DAY, WHEN I PUT IT IN REVERSE TO BACK OUT OF THE GARAGE IT WILL NOT GO. ENGINE JUST REVS WHEN I PRESS THE ACCELERATOR AS IF I WAS IN NEUTRAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676201January 17, 2015
POWER TRAIN
TRANSMISSION WAVE PLATE WENT OUT. VEHICLE CAME TO SUDDEN STOP IN MIDDLE OF BUSY INTERSECTION AND THEN WOULD NOT MOVE. MY WIFE ALMOST GOT REAR ENDED AND WAS STRANDED. THIS IS A KNOWN PROBLEM IN THESE CARS AND NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676257January 17, 2015
POWER TRAIN
WHILE TRAVELING TO WORK AT APPROXIMATELY 65 MPH ON US 53 IN EAU CLAIRE, WI. THE 3-5-R WAVEPLATE IN MY 2009 GMC ACADIA BROKE CAUSING MY VEHICLE TO RAPIDLY DECELERATE. LUCKILY THERE WAS NO OTHER VEHICLES NEAR ME AT THE TIME AND I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND STOP WITHOUT INCIDENT. AFTER RESEARCHING THE INTERNET IT APPEARS THAT THIS IS A COMMON FAILURE OF THE 2007-2009 ACADIA/OUTLOOK VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672930January 16, 2015
STEERING
WITH LESS THAN 58K MILES TIE ROD END OUT ALREADY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673035January 16, 2015
ENGINE, ELECTRICAL SYSTEM, STEERING
MY VEHICLE HAS COMPLETELY SHUT OFF 4 TIMES IN THE PAST 2 YEARS WHILE DRIVING, THANK GOD THERE WAS NO ACCIDENT. ALSO MY POWER DOOR LOCKS HAVE LOCKED AND UNLOCKED REPEATEDLY BY THEMSELVES WITHOUT PRESSING ANY BUTTON IN VEHICLE OR KEY FOB. THE LOCKS WILL GO UP AND DOWN UNTIL I SHUT THE CAR OFF AND THEN RESTART. THE LOCKS HAS HAPPENED 6 TIMES. ALSO, MY ELECTRIC POWER STEERING GEAR(RACK) NEEDED TO BE REPLACED AT 30000 MILES. THERE WERE 2 RECALLS ONE FOR AIRBAGS AND ONE FOR SEATBELTS. THIS VEHICLE IS UNSAFE AND FRANKLY DANGEROUS, THANK GOD IT NEVER SHUT OFF ON A HIGHWAY. I HAVE BROUGHT IT TO TWO DIFFERENT GMC DEALER SERVICE CENTERS AND THEY CAN NOT DIAGNOSE OR RECREATE THE PROBLEM WHICH MEANS THEY CANNOT FIX THESE PROBLEMS. I DON'T KNOW IF THIS IS ISOLATED TO JUST MY VEHICLE OR THIS IS A PROBLEM RELATED TO THIS PARTICULAR MODEL AND YEAR CAR. I DO NOT FEEL SAFE DRIVING THIS CAR, PLEASE HELP US. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672544January 14, 2015
POWER TRAIN, STEERING
BROUGHT IT TO THE GMC DEALER TO REPLACE THE POWER STEERING PUMP WHICH WAS ON RECALL NOTICE ONLY IF THERE WERE PROBLEMS. LOSS OF POWER STEERING AT LOW SPEED SO I TOOK IT TO DEALER. AS A RESULT, PUMP WAS REPLACED AS WELL AS RACK AND PINION. PUMP COVERED, RACK AND PINION NOT, $1700. THE DAY AFTER I PICKED UP THE CAR, THE TRANSMISSION FAILED. AS I GOT ON THE HIGHWAY, MOTOR REVVED BUT TRANSMISSION DID NOT ENGAGE. WAS ABLE TO MAKE IT INTO THE BREAKDOWN LANE. HAD TO HAVE A FLATBED PICK IT UP AND BRING IT TO THE TRANSMISSION SHOP RECOMMENDED BY THE DEALER. TRANSMISSION REPLACED...$3,140.00. I FEEL THAT I WAS LUCKY TO HAVE BEEN IN THE LANE CLOSEST TO THE BREAKDOWN LANE WHEN THIS HAPPENED. DEALER OFFERED NO ASSISTANCE. EIGHT MONTHS PAST WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672608January 14, 2015
FUEL/PROPULSION SYSTEM
STARTED NOTICING THE GAS GAUGE WASN'T ACCURATE. I STARTED OUT WITH 1/4 TANK OF GAS AND DROVE NOT EVEN A MILE AND THE LOW FUEL LIGHT CAME ON AND THE NEEDLE WAS ON EMPTY. PANICKED AND DROVE TO THE NEAREST GAS STATION AND I PULLED UP TO THE PUMP AND MY GAS REAPPEARED. ANOTHER TIME I FILLED THE TANK AND DROVE APPROXIMATELY 5 MILES AND IT WENT FROM FULL TO 3/4 OF A TANK. WENT IN THE STORE, CAME OUT AND STARTED IT AND IT WAS FULL AGAIN. THIS HAS HAPPENED SEVERAL TIMES AND ONCE RESULTING IN RUNNING OUT OF GAS ALTHOUGH IT SHOWED THERE WAS GAS. I NOW RESET THE MILEAGE TO ZERO WHEN I FILL UP AND KNOW HOW MANY MILES I SHOULD GET TO THE TANK AND REFUEL. I SPOKE TO THE SERVICE ADVISOR AT MY DEALERSHIP AND HE TOLD ME IT WAS A NEW FUEL SYSTEM GM WAS USING AND THERE WASN'T A RESOLUTION FOR IT. THERE HAS TO BE A RESOLUTION TO THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672134January 13, 2015
SEATS
I HAVE HAD MY 2014 GMC ACADIA DENALI FOR A LITTLE OVER 6 MONTHS. SINCE THAT TIME I HAVE DRIVEN A SIGNIFICANT NUMBER OF MILES. A FEW MONTHS AGO I STARTED HAVE NECK PAIN AND I COULD NOT ADJUST THE SEAT HEAD REST TO A COMFORTABLE STATE. ON NOVEMBER 14TH 2014, I HAD AN ER VISIT AFTER THE NERVE PAIN IN MY ARM WAS SO SEVERE I COULD NOT STAND IT. ON DECEMBER 22ND 2014 I HAD TO HAVE SURGERY FOR A HERNIATED DISC BELOW MY C6 VERTEBRA. BECAUSE IT WAS CAUSING NERVE PAIN IN MY ARM AND LOSS OF STRENGTH. I HAVE SEEN OTHER COMPLAINS ONLINE WITH THESE NECK RESTS AND COMPLAINTS OF INJURY IN THE GMC ACADIA VEHICLES. I HAVE CONTACTED MY GMC DEALER AND GMC CUSTOMER COMPLAINTS AND THERE IS NO SOLUTION. THE PROBLEM, IS THE HEAD REST COME TOO FAR FORWARD AND DO NOT LOCK IN PLACE. THEY CAN BE PUSHED FORWARD AND BACK WITHOUT DEPRESSING THE BUTTON. ALSO THE HEAD REST TO NOT ADJUST UP WITH ENOUGH HEIGHT SO I CAN NOT ADJUST THE HEAD REST UP ENOUGH FOR MY 6' 3" HEIGHT. I WISH GM WOULD TAKE THIS PROBLEM SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10671937January 12, 2015
ELECTRICAL SYSTEM
WHILE TRAVELING ALONG A SPEEDY FREEWAY MY CHECK ENGINE LIGHT CAME ON ALONG WITH THE FOLLOWING MESSAGES, CHECK GAUGES, TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITITRAK, ENGINE POWER REDUCED. MY VEHICLE DROPPED FROM 70 MILES PER HOUR TO 45 MILES PER HOUR IN LESS THAN TEN SECONDS. WHEN STOPPED ON THE SIDE OF THE FREEWAY MY VEHICLE BEGAN TO SHAKE BEFORE I TURNED OFF HE CAR. TURNING OFF THE CAR RESETS THE PROBLEM, BUT IT CAME BACK FOUR MORE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671531January 10, 2015
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING AND THE PANEL SAID TRANSITION OFF, LOSING POWER ENGINE.THE CAR STARTING SHAKING. I PULLED OVER TO THE SIDE OF THE HIGHWAY, TURN IT OFF AND IT DIDN'T WANT TO START. WAITING 20-30 MINUTES IT TURN BACK ON. I DROVE LIKE 15 MINS AND DID IT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671212January 9, 2015
AIR BAGS
SAFETY RECALL NOTICE RECEIVED MAY 2014 FOR THE AIR BAGS. TOOK CAR IN TO CREST CHEVROLET O 10/27/14 TO FIX AIR BAGS. THE SERVICE AIR BAG LIGHT STAYED ON AFTER I GOT THE CAR BACK. A MONTH LATER, I RECEIVED A LETTER FROM CREST STATING THAT SOME WIRING WAS NOT DONE RIGHT AND I WAS ASKED TO BRING THE CAR BACK. I TOOK THE CAR IN 11/14 TO HAVE THE WIRING FIXED. I TOOK THE CAR IN ON 12/11/14 TO FIX THE AIR BAGS BECAUSE THE SERVICE AIR BAG LIGHT WAS ON AND TO GET THE CAR SMOGGED. WHEN I GOT THE CAR BACK, THE SERVICE AIR BAG LIGHT STAYED ON AND NOW THE CHECK ENGINE SYMBOL WAS ON. I TOOK THE CAR BACK IN ON 1/6/15 AND WAS TOLD THAT THE AIR BAG SENSOR ON THE PASSENGER SIDE WAS NOT WORKING AND IT WOULD COST APPROXIMATELY $800 TO FIX IT!! I WAS ALSO TOLD THAT THE CHECK ENGINE SYMBOL WAS ON BECAUSE OF A INTAKE MANIFOLD TUNING VALVE WAS THE PROBLEM AND "IT DIDN'T HAVE ANYTHING TO DO WITH BEING SMOGGED". FUNNY, THE OBD SYMBOL WASN'T ON WHEN I TOOK THE CAR IN TO BE SMOGGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671178January 8, 2015
STEERING
DURING CHECK FOR OTHER WARRANTY WORK, GMC DEALER INFORMED ME THAT THE POWER STEERING FLUID WAS LEAKING. THE REPAIR WAS NOT COVERED UNDER WARRANTY. ALL THE POWER STEERING FLUID HAD LEAKED OUT OF THE INTERNAL GASKET BECAUSE THE GASKET FAILED AND THE POWER STEERING FLUID NEED TO BE REPLACED WITH NEW FLUID, AND REPLACE THE STEERING GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670984January 8, 2015
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 25 MPH OVER A POTHOLE, THE STEERING WHEEL WENT LEFT WHEN THE CONTACT WAS ATTEMPTING TO TURN RIGHT. THE STEERING WHEEL MADE A KNOCKING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,800. THE VIN NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662809January 7, 2015
STEERING
2008 GMC ACADIA. CONSUMER IS UPSET ABOUT THE SERVICES RECEIVED FROM GM. *TA THE CONSUMER STATED A FAILED COMPONENT, CAUSED A LEAK IN THE POWER STEERING GEAR BOX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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