GMC Acadia Complaints

5,595 consumer complaints on file.

#10664683December 16, 2014
ELECTRICAL SYSTEM
IT STARTED AS A VERY RARE INCIDENT. WHEN WE HEARD ABOUT THE HEAVY KEY CHAIN PROBLEM WE TOOK EVERYTHING OFF OUR FOBS BUT TWO KEYS. WHEN THE KEY WAS TURNED, THE IGNITION WOULD MAKE A STRANGE CLICKING NOISE AND ALL OF THE ELECTRONICS WOULD TURN OFF. THE KEY WOULD HAVE TO BE REMOVED,REINSERTED, AND THE CAR STARTED BEFORE EVERYTHING COULD BE RESET. ON ONE OTHER OCCASION BESIDES IT'S FINAL MELTDOWN DID IT REFUSE TO RELEASE THE KEY AND RUN THE BATTERY DOWN. LAST WEEK, ON 12/10/14, I DROVE THEE CAR AND IT ACTED UP 3 TIMES. WE DECIDED IT WAS TIME TO PUT IT IN THE SHOP. IT OPENED WITH THE FOB THAT NIGHT BUT REFUSED TO RE-LOCK 2 HOURS LATER - EVERYTHING DEAD. NEW BATTERY SO SHOULDN'T BE DEAD. TRIED TO START - ATE KEY AND REFUSED TO RELEASE UNTIL LATE NEXT DAY AFTER TRICKLE CHARGE PUT TO IT. SINCE THEN - ALL ELECTRONICS WORK NOW AND THEN BUT CAR WILL NOT START. WARRANTY RAN OUT 2 DAYS AGO. SUCKS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664732December 16, 2014
STEERING
GM RECALLED THE POWER STEERING PUMP, BUT DIDN'T RECALL THE RACK. TWO DEALERSHIP QUOTES INDICATED THAT THE PUMP AND RACK WOULD NEED TO BE REPLACED TO FIX THE PROBLEM OF STEERING GOING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664291December 15, 2014
ELECTRICAL SYSTEM
VEHICLE LEAKED CAUSING FUSE BOX TO SHORT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664050December 13, 2014
EXTERIOR LIGHTING
TWO SEPARATE WARRANTY CLAIMS. DEALER DID REPLACE ALL TAIL LIGHT ASSEMBLIES- ONCE ON NORMAL WARRANTY CLAIM, THE SECOND INCIDENT (LHS ONLY) ON CUSTOMER SATISFACTION BASIS. ISSUE> REAR TAIL LIGHT LENS CLOUDS UP WITH CONDENSATION / WATER TO THE POINT THAT STOP LIGHT VISIBILITY IS AFFECTED. APPROX 50% OF THE LENS IS COVERED INTERNALLY WITH WATER DROPLETS AND CONDENSATION POTENTIALLY VIOLATING FMVSS SAFETY STANDARD FOR VISIBILITY. APPARENTLY THE LAMP ASSEMBLY IS NOT SEALED AND PERMITS WATER INTRUSION. CONDENSATION DOES NOT CLEAR UP ADEQUATELY- IN MY CASE AFTER 16 MILES OF DRIVING OR LEAVING THE SUV OUTSIDE OVERNIGHT. RESPONSE FROM DEALER: GM ISSUED A LETTER STATING WARRANTY CLAIMS WILL NOT BE HONORED FOR WATER CONDENSATION ON TAIL LIGHT LENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664100December 13, 2014
POWER TRAIN, ENGINE
THE CAR FELT AS THOUGH THE GEARS WEREN'T CATCHING AND RPM WOULD DROP BUT IF YOU TOOK YOUR FOOT OFF THE ACCELERATOR IT WOULD GO AWAY FOR A SECOND BUT THEN IT WOULD HAPPEN AGAIN. NO ONE SEEMS TO KNOW WHAT'S WRONG, BUT IT SEEMS AS THOUGH THE TRANSMISSION IS SLIPPING. IT SEEMS TO HAPPEN AT SPEEDS OF 50 MILES AND HIGHER WHICH IS VERY DANGEROUS ESPECIALLY WHEN TRAVELING ON THE EXPRESSWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663819December 12, 2014
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I AM REQUESTING A RECALL ON 2008 GMC ACADIA'S (THROTTLE BODY). I HAVE A 2008 GMC ACADIA THAT IS EXPERIENCING MAJOR ISSUES. THESE ISSUES INCLUDE SPEED REDUCING IN THE MIDDLE OF A BUSY INTERSECTION WITH MY (XXX) YEAR OLD SON IN THE CAR. THE PANEL DISPLAYED A RED MESSAGE "SERVICE TRACTION CONTROL". WENT A FEW BLOCKS FURTHER WHEN THE CAR SHUT OFF COMPLETELY ON A BUSY STREET; POLICE PUSHED ME OFF THE MAIN STREET TO A LESS POPULATED SIDE STREET. MESSAGES DISPLAYED ON PANEL "'TRACTION CONTROL REDUCING POWER". I'M CONCERNED NOT ONLY FOR MY SAFETY BUT CONCERNED ABOUT THE MANY OTHER CUSTOMERS OF GMC WHO HAVE EXPERIENCED THE SAME ISSUE (SIMILAR ISSUES FOUND ON THE INTERNET/BLOGS). MY SON AND I COULD HAVE BEEN SERIOUSLY INJURED IF NOT KILLED BECAUSE OF THIS FAULTY PART. I TRUST THAT GMC WILL DO THE RIGHT THING AND RECALL THIS ITEM BEFORE SOMEONE IS SERIOUSLY INJURED. *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663966December 12, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ENGINE
TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE DRIVING APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE FRONT TIRES SPUN WITHOUT THE VEHICLE MOVING. THE ENGINE STABILITY AND TRACTION LIGHTS ILLUMINATED. IN ADDITION, THE CONTACT NOTICED SMOKE EMITTING FROM THE ENGINE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10663684December 11, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE DAY TIME RUNNING HEADLIGHTS BURNED, MELTING THE AREA SURROUNDING THE LIGHT BULB. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE. MAILED OUT 01/13/15*LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10663285December 10, 2014
ELECTRICAL SYSTEM
WHEN DRIVING THROUGH RECENT RAINSTORM I TURNED AROUND TO GRAB A TOY FOR MY SON AND WATER WAS DRIPPING ON MY HEAD. I LOOKED UP AND IT WAS LITERALLY POURING OUT OF THE LIGHT FIXTURE AND EACH LIGHT WAS FILLED LIKE A POOL. COMPLETELY UNACCEPTABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663330December 10, 2014
ELECTRICAL SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE
2 DRILLED HOLES IN THE SUNROOF ARE ALLOWING WATER TO FLOW THROUGHOUT VEHICLE WIRING HARNESSES. WATER HAS SETTLED IN ENGINE AND HARNESSES. IN MY CASE, THE WATER SHORTED OUT THE AMPLIFIER. WORRIED THAT THIS COULD ALSO CREATE ELECTRICAL FIRE OR OTHER MALFUNCTION(S). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663442December 10, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HVAC SYSTEM FAILURE FOR THE SECOND TIME IN LESS THAN A YEAR THAT LEAD TO FREON LEAKING INTO THE PASSENGER CABIN OF OUR 2011 GMC ACADIA THAT HAS LESS THAN 44,000 MILES. IT WAS MAKING AN EXTREME HISSING SOUND, FOLLOWED BY A MISTY CLOUD OF FREON GAS, AND NOW LETS OFF AN ACRID, PLASTIC/ELECTRICAL BURNING SMELL THAT FILLS THE CABIN FOLLOWED BY STEAM RISING FROM THE ENGINE COMPARTMENT AND THE VENTS IN THE CAR'S HOOD. THE CAR STARTS TO SMELL LIKE IT IS ON FIRE, ONLY WE CAN'T FIND THE SOURCE SINCE IT IS OBSCURED BY THE DASHBOARD. WE HAVE HAD TO THE DEALER SEVERAL TIMES FOR THE SAME ISSUE, YET ALL THEY DO IS UPGRADE THE SOFTWARE AND RECHARGE THE FREON UNIT. IT EVENTUALLY LEAKS AND SHOOTS OUT FREON INTO THE FACES OF THE PASSENGERS, WHICH IS NOT SAFE! NOW THE BURNING SMELL HAS US CONCERNED THAT WE ARE DRIVING A VEHICLE THAT IS GOING TO CATCH FIRE AT ANYTIME.WE INITIALLY HAD GM AND GMC REPAIR THIS PROBLEM IN OCTOBER 2013, BUT THE UNIT FAILED AGAIN EXACTLY A YEAR LATER IN OCTOBER 2014. THERE ARE DOZENS UPON DOZENS OF OWNERS ONLINE THAT HAVE WELL-DOCUMENTED CASES WITH THE SAME HVAC UNIT. SOMETHING NEEDS TO BE DONE BEFORE THE CAR CATCHES FIRE, AND HEAVEN FORBID, KILLS SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663104December 9, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
I WAS TRAVELING ON THE HIGHWAY AT ABOUT 70 MPH IN THE LEFT LANE AND THE ENGINE BEGAN TO SPUTTER LIKE IT WAS GOING TO STALL. IT DROPPED MY SPEED TO 60 WITHOUT WARNING. I HAD A VEHICLE BEHIND ME GOING THE SAME SPEED AND HAD TO QUICKLY MOVE TO THE RIGHT TO AVOID GETTING HIT. THE CHECK ENGINE LIGHT CAME ON AND THE TRACTION CONTROL / STABILITRAC TURNED OFF. BROUGHT IT TO THE DEALER AND THEY TOLD ME I WAS USING THE WRONG GAS. THEY CLEANED CARBON OUT OF THE INTAKE VALVES. I HAVE PUT GAS IN IT TWICE SINCE THEN, AT SHELL, WHICH IS WHAT THEY TOLD ME TO USE. IT HAPPENED AGAIN TODAY 12/9 WHEN I WAS GOING AROUND A CORNER IN THE RAIN. THIS TIME IT SAID SERVICE STABILITRAK AND SERVICE TRACTION CONTROL WITH THE CHECK ENGINE LIGHT FLASHING AND THE ENGINE SPUTTERING. I HAD BEEN GOING THROUGH A PUDDLE AT THE TIME SO I ALMOST LOST CONTROL OF THE VEHICLE. CALLED THE DEALER AND THEY TOLD ME THEY HAD NO RECORD OF ME BRINGING IT IN ON THE 21ST. I AM BRINGING IT BACK TO THEM ON THE 15TH BECAUSE THAT IS THE FIRST TIME THEY WILL HAVE A LOANER AVAILABLE FOR ME. I AM NOW AFRAID TO DRIVE MY CAR BECAUSE OF THE DANGER OF SLIDING AND LOSING CONTROL. I HAVE NO WARNING OF WHEN THIS IS GOING TO HAPPEN AND I HAVE NOT BEEN ABLE TO PIN POINT IT HAPPENING AT ANY CERTAIN MILEAGE OR SUCH. VERY SCARY WHEN IT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658475December 9, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2013 GMC ACADIA. HAS PROBLEM WITH THE FUEL GAUGE NOT ACCURATELY DISPLAYING CORRECT AMOUNT OF FUEL. *TA THE CONSUMER STATED THE FUEL GAUGE WAS 1/4 GULL. AFTER DRIVING LESS THAN FIVE MILES, THE LOW RANGE WARNING DISPLAYED ON THE DASHBOARD AND THE GAUGE NEEDLE WAS AT EMPTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663178December 9, 2014
ENGINE
2009 GMC ACADIA COIL PACK FAILURES. THE COIL PACKS FAIL WITHOUT WARNING CAUSING A LOSS OF POWER FROM THE ENGINE. IT CAN OCCUR AT ANY TIME. WE HAD 2 FAILURES SINCE JUNE OF 2014. BOTH TIMES WE WERE IN TRAFFIC AND THIS LOSS OF POWER CREATED UNSAFE DRIVING SITUATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663179December 9, 2014
STEERING
POWER STEERING RACK IS LEAKING, POWER STEERING PUMP IS WHINING. GMC DEALER REFUSED TO REPLACE EVENTHOUGH GM HAS SENT LETTERS TO OWNERS REGARDING POWER STEERING PROBLEMS. THE PROBLEM COULD RESULT IN THE LOSS OF POWER STEERING THUS CAUSING UNSAFE DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663206December 9, 2014
POWER TRAIN, ENGINE
WE PURCHASED A 2009 ACADIA FROM A REPUTABLE DEALER THAT CLAIMS QUALITY IN REGARDS TO THEIR USED VEHICLES. WE HAVE HAD THE VEHICLE FOR 6 MONTHS AND THE VEHICLE HAS LEFT ME STRANDED ON DIFFERENT OCCASIONS AND COMPROMISED OTHERS INDIVIDUALS AND MY OWN WELL BEING. FIRST INCIDENT THE CAR WAS IN GEAR BUT WOULD NOT START. WE NEVER FOUND THE REASON THE VEHICLE WOULD NOT START. THE BATTERY FULLY CHARGED. NO OTHER ISSUES NOTED. SECOND INCIDENT THE VEHICLE THE VEHICLE AGAIN DID NOT START AFTER SEVERAL ATTEMPTS TO START. EVENTUALLY CAR JUST STARTED, NO ISSUE WAS UNCOVERED AS THE CULPRIT. THE VEHICLE OVERHEATED OUT OF THE BLUE WHILE IN ROUTE TO RESPOND TO AN EMERGENCY CALL AND HAD THE WATER PUMP REPLACED. WHILE ON THE INTERSTATE WITH MY 4 MONTH OLD GRANDSON THE VEHICLE JERKED AFTER REACHING THE SPEED OF APPROXIMATELY 65 MPH AND THEN THE RPM REGISTERED ABOUT 3800 TO 4500 AND THE VEHICLE CAME TO A CRAWL ON THE INTERSTATE. THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT HAD DIAGNOSTICS RAN AND IT INDICATED TRANSMISSION CONCERNS. I TOOK THE VEHICLE TO THE DEALER AND THE LIGHT HAD GONE OFF AND THE DEALER STATED THAT THERE WAS NOTHING FOUND. MY HUSBAND AND I LEFT AND WHILE IN ROUTE TO ANOTHER CITY THE VEHICLE AGAIN JERKED AT APPROXIMATELY 65 MPH AND THE RPM ONCE AGAIN REGISTERED BETWEEN 3500 AND 4500. WE WERE ABLE TO CRAWL ALONG AT ABOUT 25 MPH AND BARELY MADE IT SAFELY TO A CERTIFIED GMC DEALER WHICH STATED THAT THE TRANSMISSION WAS COMPLETELY GONE AND WE NEEDED ANOTHER AND THE COST WOULD BE APPROXIMATELY $3900. THE DEALER REFUSES TO HONOR OR STAND BEHIND THEIR PRODUCT. WE RECENTLY HAD THE VEHICLE AT THE DEALER TO ENSURE SAFETY RECALLS WERE TAKEN CARE OF, THE DEALER INDICATING NO CONCERNS AFTER A "PROPOSED" INSPECTION. THERE IS CLEARLY DOCUMENTED CONCERNS WITH THIS ISSUE. WE WERE LUCKY AS THERE WERE NO INJURIES, BUT THE SITUATIONS THAT WE WERE LEFT IN WERE EXTREMELY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662641December 7, 2014
ELECTRICAL SYSTEM
THE BOSE SYSTEM IN MY 2008 GMC ACADIA STOPPED WORKING. I WAS UNABLE TO USE THE ONSTAR SYSTEM BECAUSE THERE WAS NOT SOUND COMING OUT OF THE SPEAKERS. TODAY WE REMOVED THE WIRING HARNESS IN THE REAR DOORS OF THE CAR AND FOUND WATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662373December 5, 2014
ELECTRICAL SYSTEM
SEVERE WATER DAMAGE TO VEHICLE DUE TO MANUFACTURE DEFECTIVE ROOF DRAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662175December 4, 2014
ENGINE
WHILE DRIVING AT @35 MILES PER HOUR THE VEHICLE COMPLETELY AND ABRUPTLY STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662043December 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V61400 (ELECTRICAL SYSTEM). HOWEVER, GMC HAD RESCINDED THE RECALL NOTICE AND IT WAS STILL ACTIVE ON SAFERCAR.GOV. THE CONTACT MENTIONED THAT THE MANUFACTURER NO LONGER HAD THE RECALL NOTICE IN THEIR SYSTEM AND HAD NO EXPLANATION AS TO WHY IT WAS RESCINDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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