GMC Acadia Complaints

5,595 consumer complaints on file.

#10683787February 17, 2015
EXTERIOR LIGHTING
DAYTIME RUNNING LIGHTS KEEP BURNING OUT. THEY HAVE BEEN REPLACED 8 TIMES IN 35316 MILES (CURRENT MILEAGE ON VEHICLE). THE INTERNET HAS MANY PEOPLE STATING THE SAME PROBLEM WITH MELTED WIRING HARNESS, MELTED HOUSING AND MORE. I HAVE BEEN IN CONTACT WITH GM AND THEY REFUSE TO RECOGNIZE IT AS AN ISSUE. THIS IS SAFETY EQUIPMENT AND CONSTANT FAILURE IS NOT A SAFE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683566February 15, 2015
TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM
I WAS DROPPING MY SON OFF TO SCHOOL, DOING ABOUT 20 MPH WHEN MY CAR DASH STARTED BLINKING OFF AND ON SAYING TRACTION CONTROL IS OFF; CHECK TRACTION CONTROL; AND THEN THE CAR JUST STALLED IN THE MIDDLE OF A BUSY ROAD WITH MY SON IN THE BACK SEAT. I FOUND OUT THAT MY COMPUTER SYSTEM HAD MALFUNCTION AND THAT I WOULD NEED A NEW ON INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683492February 14, 2015
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
POWER STEERING FAILED AND TRANSMISSION STUCK IN 3RD GEAR FROM A STOP, COULDN'T MOVE OUT OF THE WAY OF A CAR AND GOT HIT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10682900February 12, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE CLOSED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682690February 11, 2015
STEERING
MY 2011 ACADIA HAD A DEFECTIVE POWER STEERING PUMP AND POWER STEERING RACK. THE PUMP WAS REPLACED UNDER AN EXTENDED WARRANTY; HOWEVER, THE RACK WAS NOT COVERED. THE DEALER ADVISED THAT THE RACK WAS NOT COVERED AND PROVIDED AN ESTIMATE FOR $1700. I TOOK THE VEHICLE TO A INDEPENDENT AUTOMOTIVE REPAIR SHOP TO CONFIRM THE NEED FOR THE REPAIR. THE INDEPENDENT SHOP ADVISED THAT THE ENTIRE RACK NEEDED TO BE REPLACED. THEY ADVISED THAT THE PART SHOULD NOT HAVE FAILED SO QUICKLY AND IT IS LIKELY A DEFECTIVE PART. BASED ON RESEARCH, IT APPEARS THAT THIS STEERING RACK IS A COMMON PROBLEM WITH THIS VEHICLE. I HAD THE INDEPENDENT SHOP REPLACE THE RACK FOR $1404. PLEASE RESEARCH THE POSSIBILITY OF MAKING THIS A RECALL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682411February 10, 2015
VISIBILITY/WIPER
WINDSHIELD WIPERS DISCONNECTED DURING HEAVY SNOW FALL. THIS IS A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682506February 10, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO ANY GEAR OUTSIDE OF FIRST OR SECOND. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE ABOVE 20 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,800. UPDATED 5/5/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE OF $2,200. UPDATED 9/16/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681787February 6, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, ENGINE
WHILE TRAVELING DOWN HIGHWAY, CAR DISPLAYS MESSAGE "SERVICE STABILITRACK ENGINE POWER REDUCED". CAR SLOWS DOWN AND SHAKES. TURNING CAR OFF FOR A FEW MINUTES THEN TURNING BACK ON CLEARS ISSUE, HOWEVER, HAPPENS MULTIPLE TIMES DAILY. VERY DANGEROUS WHILE TRAVELING ON HIGHWAYS OR FREEWAYS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681093February 4, 2015
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL* THE CONTACT OWNS A 2008 GMC ACADIA, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING THE VEHICLE, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE STEERING PUMP AND GEAR BOOT. THE CONTACT STATED THAT THERE WAS A CUSTOMER SATISFACTION PROGRAM THAT MENTIONED THE REPLACEMENT OF THE STEERING ASSIST. THE REFERENCE NUMBER WAS 14329. THE VEHICLE WAS REPAIRED UNDER THE PROGRAM WITH AN ADDITIONAL PART REQUIRED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 100,000. PAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681385February 4, 2015
POWER TRAIN
WE BOUGHT OUR 2010 ACADIA CERTIFIED USED WITH 60,000. WATER PUMP WENT OUT, NAVIGATIONAL SYSTEM STOP WORKING AND I NOTICED A HESITATION IN SHIFTING FROM TIME TO TIME BUT NOT CONSISTENT. THIS ALL RIGHT AFTER PURCHASING. THE DEALERSHIP FIXED WATER PUMP AS IT WAS STILL UNDER WARRANTY. I TOOK THE VEHICLE IN FOR A RECALL NOTICE AND ASKED IF THEY COULD FIND WHAT WAS WRONG WITH THE DVD/CD PLAYER, WAS TOLD I NEEDED A NEW RADIO. I ALSO TOLD THE MECHANIC I THOUGHT SOMETHING WAS WRONG WITH THE TRANSMISSION, THAT ISSUE WAS NOT ADDRESSED AS THOUGH I HADN'T MENTIONED IT. SO I WENT ONLINE TO SEE IF I COULD FIND A WAY TO FIX THE DVD/CD PLAYER MYSELF AND THAT'S WHEN I FOUND ALL THESE OTHER ACADIA OWNERS WITH THE SAME ISSUES...SO I THOUGHT IT BEST TO GET RID OF THIS TIME BOMB BEFORE ITS TOO LATE. WENT TO TRADE IT IN ON A USED VEHICLE, SALESMEN DROVE IT, BROUGHT IT BACK AND TOLD US THEY WOULD HAVE TO TAKE 3000. OFF FOR BAD TRANSMISSION. I CONTACTED GMC ALL THEY WOULD DO WAS GIVE US 2000. TOWARD A NEW OR LEASE VEHICLE. THIS IS A DEFECT IN MANUFACTURING, ITS NOT A QUALITY PRODUCT AS WE THOUGHT WE HAD PURCHASED. THIS IS THE WAY OF THE WORLD TODAY, NO ACCOUNTABILITY, NO ETHICAL RESPONSIBILITY. ITS YOUR PROBLEM GMC, FIX IT!!! I AM LOOKING TO GET A CLASS ACTION LAWSUIT STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680868February 3, 2015
AIR BAGS
VEHICLE SLID ON ICE OFF THE ROAD AT A RELATIVELY SLOW SPEED (15-20 MPH). THE VEHICLE WENT INTO A SNOW EMBANKMENT. BECAUSE THERE WAS MINIMAL IF ANY IMPACT; THE VEHICLE DID NOT HAVE EVEN A SCRATCH ON THE EXTERIOR. HOWEVER ALL THE AIRBAGS IN THE VEHICLE DEPLOYED. THIS INCLUDES THE DRIVERS SIDE, THE PASSENGER SIDE, AND ALL CURTAIN AIRBAGS ON BOTH SIDES ALL AROUND THE VEHICLE. THE FRONT PASSENGER AIRBAG HIT THE PASSENGER IN THE FOREHEAD CAUSING A SMALL CONTUSION. WE HAD 2 GLASS BOWLS ON THE BACK SEAT BEHIND THE DRIVER THAT DIDN'T EVEN MOVE, FURTHER SUBSTANTIATING THE LACK OF IMPACT. GM HAS HAD A HISTORY OF ISSUES WITH AIRBAG DEPLOYMENT IN THEIR VEHICLES AND WE FEEL THIS IS AN INCIDENT OF A FAULTY DEPLOYMENT. HAD THERE BEEN A CHILD IN THE BACKSEAT THE SITUATION COULD HAVE BEEN VERY DIFFERENT AND HAD A VERY BAD OUTCOME RELATED TO THE AIRBAG DEPLOYMENT IN THIS SITUATION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10681018February 3, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE RPM WOULD NOT OPERATE PROPERLY AND THE VEHICLE STALLED MORE THAN ONCE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIMING CHAIN WAS LOOSE AND THE CAM SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681043February 3, 2015
POWER TRAIN
WHILE DRIVING DOWN THE ROAD, THE ACADIA WOULD NOT SHIFT OUT OF FIRST GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681059February 3, 2015
STEERING
GMC ACADIA RECALL ON POWER STEERING PUMP. DEALER STATED THAT THE GEAR WAS NOT WORKING RIGHT. RECALL COVERED FIXING THE PUMP, REPLACING 2 BOLTS, FLUID, GEAR COVERING BUT NOT THE GEAR THAT EVERYTHING IS SUPPOSE TO PROTECT. I DON'T UNDERSTAND THIS UNLESS THE FACT IS THAT THE MOST EXPENSIVE THING IS NOT COVERED BUT THE CHEAP STUFF IS. PLEASE LOOK INTO THIS. I WOULD LIKE TO KNOW HOW MANY PEOPLE HAVE HAD THIS PROBLEM AND HAD TO PAY TO HAVE THE GEAR FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680158January 31, 2015
ELECTRICAL SYSTEM
FUEL GAUGE IS FALLING TO EMPTY WITH AT LEAST 15 GALLONS OF FUEL REMAINING,I HAVE TRIED FUEL CLEANER ???? THIS IS A CONSTANT WORRY . IS THIS A WARRANTY ITEM COVERED BY GMC ? IF NOT WHAT IS THE COST TO REPAIR AND WILL GMC HELP WITH THE COST ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680005January 30, 2015
ELECTRICAL SYSTEM
THE CLUSTER STAYS DIM WHEN THE VEHICLE STARTS UP SOMETIME IT STAYS DIM FROM 5-10 MINUTES OR SOMETIMES WHEN I HIT A BUMP. ALSO THERE ARE VARIOUS TIMES WHEN IT WANT CRANK UP UNTIL I GET A JUMP START NOW IT'S BEGIN TO HAPPEN MORE REGULARLY. THE BATTERY WAS CHECKED IT'S GOOD , THE CHARGING WAS CHECKED IT'S GOOD. IT HAS BEEN CHECKED BY THE PLACE I BOUGHT IT FROM SEVERAL TIMES THEY CAN'T SEEM TO FIND ANYTHING WRONG WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680070January 30, 2015
STEERING
RACK AND PINION SEIZES UP WHILE TURNING. GM KNOWS ABOUT THIS ISSUE. HAPPENS ON MOST OF THE ACADIAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679695January 29, 2015
ENGINE, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COIL AND THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 14V266000 (SEAT BELTS) AND 14V118000 (AIR BAGS). IN ADDITION, THE CONTACT STATED THAT THE ALL THE DOORS LOCKED AND UNLOCKED SPORADICALLY AND THE BATTERY FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.... UPDATED 03/19/15*BF UPDATED 9/20/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679756January 29, 2015
ELECTRICAL SYSTEM
BATTERY GAUGE IS READING BETWEEN 16 AND 17. DEALER SAID IT WAS THE BATTERY HAVING SOME TYPE OF LEAK SO THE REPLACED THE BATTERY FOR FREE. THE GAUGE IS READING THE SAME SO THE SERVICE GUY TELLS ME IT'S THE NORMAL RANGE. I LOOKED IT UP IN THE BOOK AND THAT IS NOT THE NORMAL RANGE. IT STATES TO TAKE IT TO THE DEALERSHIP AND HAVE THEM CHECK THE ELECTRICAL. SO I'M SUPPOSED TO ENLIGHTEN THEM ON WHAT THEY SHOULD HAVE KNOWN FROM THE BEGINNING? VERY AGGRAVATED BECAUSE NOW I GO BACK TUESDAY OF NEXT WEEK FOR THE RECALL PROBLEMS AND NOW THIS. IT'S LIKE A DOG CHASING HIS TAIL. THEY SURE ALL RUN TO YOU WHEN THEY WANT TO SELL YOU A NEW ONE BUT GIVE YOU THE RUN AROUND OVER SOMETHING THEY SHOULD KNOW. GUESS THEY ASSUMED ME BEING A WOMAN WOULD JUST ACCEPT THAT ANSWER. THIS ISN'T MY FIRST RODEO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678890January 26, 2015
STEERING
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, AN ABNORMAL LOUD SOUND EMITTED WHEN TURNING THE STEERING WHEEL. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,286.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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