GMC Acadia Complaints

5,595 consumer complaints on file.

#10724747June 11, 2015
FUEL/PROPULSION SYSTEM
CAR WAS ON CRUISE CONTROL AT 75 MPH AND CLIMBING A HILL, CHECK ENGINE LIGHT STARTED FLASHING SO I CANCELLED CRUISE CONTROL, WHEN NOT ACCELERATING CHECK ENGINE LIGHT WOULD NOT ILLUMINATE, UPON ACCELERATION, LIGHT WOULD FLASH AGAIN. MECHANIC RAN TESTS AND FOUND THAT THE CATALYTIC CONVERTER WAS SO HOT THAT IT MELTED HIS RUBBER MALLET. COULD HAVE CAUSED A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724833June 11, 2015
FUEL/PROPULSION SYSTEM
MY FUEL GAUGE IS READING EMPTY AND THE MILES LEFT IS NOT WORKING. EVEN THOUGH I HAVE GAS IN THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724822June 11, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHEN THE SEAT BELTS FOR THE MIDDLE ROW BUCKET SEATS WERE PULLED AND LATCHED, THE SEAT BELT FAILED TO SECURE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724850June 11, 2015
UNKNOWN OR OTHER
AUTOMATIC TAILGATE WAS ACTIVATED AND IT PRECEEDED TO THE TOP AND STOPPED. I LEANED INTO THE BACK TO GET SOMETHING OUT AND THE TAILGATE CAME CRASHING DOWN WITH NO WARNING, HITTING MY BACK AND DID NOT REBOUND. IF MY CHILD HAD BEEN STANDING THERE NEXT TO ME HE COULD HAVE BEEN KILLED. THE FORCE FROM THE SUPPORTS GIVING OUT DROPPED THE DOOR WITH FULL FORCE. I AM JUST THANKFUL IT DIDN'T HIT MY NECK OR HEAD. THERE SHOULD BE A SECONDARY CATCH FOR THE DOOR TO PREVENT THIS FROM HAPPENING. SOMEONE COULD EASILY BE KILLED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10724458June 10, 2015
POWER TRAIN
AS I WAS DRIVING ONTO THE FREEWAY AND TRYING TO MERGE MY VEHICLE HAD SLIPPED OUT OF GEAR WHILE IT WAS IN DRIVE. I HAD NO ACCELERATION AND I WAS ON AN INCLINE. ONCE MY VEHICLE SLOWED TO 20MPH IT HAD RE ENGAGED AND I WAS ABLE TO MERGE OFF OF THE FREEWAY. THIS CREATED A SAFETY HAZARD FOR MY GIRLFRIEND AND I AND HER 3 YOUNG CHILDREN BECAUSE THE SPEED LIMIT ON THE FREEWAY WAS 65 MPH WITH VERY LIMITED SPACE TO MERGE BECAUSE OTHER DRIVERS ARE TRYING TO MERGE ONTO AN EXIT RAMP. THIS CREATED A SAFETY HAZARD NOT ONLY FOR OUR FAMILY BUT FOR OTHERS TRYING TO MERGE ONTO THE FREEWAY BEHIND US AT A VERY LOW SPEED AND THOSE TRYING TO EXIT AT THE SAME TIME. LUCKILY FOR US NOBODY WAS HURT. THE VEHICLE IS NOW IN THE SHOP AND WE WERE TOLD THAT IT IS THE 3-5-R WAVE PLATE. AFTER READING ON MULTIPLE FORUMS ABOUT THIS VEHICLE AND THE TRANSMISSION ISSUES I BELIEVE THAT GMC NEEDS TO BE HELD ACCOUNTABLE FOR THE MALFUNCTIONS IN THIS TRANSMISSION BECAUSE IT IS A SAFETY HAZARD TO THOSE ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723776June 6, 2015
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
NOTHING IN THE CAR WILL MAKE SOUND ANYMORE. THE DOOR CHIMES DON'T WORK, THE BACKUP SENSOR DOES NOT SOUND, TURN SIGNALS DON'T MAKE SOUND AND THE RADIO IS ON BUT DOES NOT SOUND. I HAD TO RESET TO FACTORY SETTINGS AND IT STILL MAKES NO SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723577June 5, 2015
ENGINE
BAD SHIFTING IN TRANSMISSION WHEN YOU SLOW DOWN OR COME TO A STOP AND TURN RIGHT AND ACCELERATE AT THE SAME TIME. THIS HAPPENS ON THE 2014 AND 2015 MODELS, TRANMISSION WILL STUTTER AND ABRUPTLY SHIFT INTO A LOWER GEAR. ON THE ACADIA FORUMS IT IS DOCUMENTED BY OTHER OWNERS AS WELL (APPROX 30-50 OTHER OWNERS). THE TRANSMISSION NEEDS A REPROGRAM TO ACCOUNT FOR THIS ISSUE. GM APPEARS TO NOT BE DOING ANYTHING ABOUT THIS COMMON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723681June 5, 2015
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
UPON ENTERING THE HIGHWAY THE 2007 ACADIA WOULD NOT SHIFT EITHER INTO OR OUT OF 3RD GEAR, I'M NOT SURE. I COULD NOT TELL WHAT WAS HAPPENING AND WHEN I DETERMINED THIS WAS NOT GOING TO CORRECT ITSELF I EXITED THE HIGHWAY. I'VE RECIEVED A LETTER FROM GM STATING THAT VEHICLES EQUIPED WITH 6T70 AND 6T75 6 SPEED AUTOMATIC TRANSMISSIONS ARE EXPERIENCING CRACKED OR FRACTURED WAVE PLATES. THIS CLEARLY IS A FAULTY PART AS IT IS OCCURRING ON MANY VERSIONS OF THIS VEHICLE AND HAS BEEN UPGRADED. I WAS LUCKY IN THAT IT WAS ONLY ME IN THE AUTO AND NOT THE ENTIRE FAMILY WHEN THIS HAPPENED. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723142June 3, 2015
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THE ENGINE COULD NOT BE STARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING BELT WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722943June 2, 2015
STEERING
AN INTERMITTENT STEERING ISSUE DEVELOPED WHEREBY STEERING INPUT WOULD BECOME RESTRICTED AND PREVENT THE DRIVER FROM ADDING OR SUBTRACTING STEERING. THE ISSUE PRESENTS DURING TURNING AND CORNERING AND RESULTED IN NUMEROUS HAZARDOUS SITUATIONS AND ONE SERIOUS NEAR MISS. UPON INSPECTION BY A MECHANIC, I WAS ADVISED THAT THE ENTIRE RACK AND PINION ASSEMBLY WOULD NEED TO BE REPLACED. IT IS NOT CLEAR WHETHER THE RACK AND PINION WERE INHERENTLY DEFECTIVE, OR THE CONSEQUENTIAL DAMAGE OF OTHER STEERING DEFECTS WHICH IS VERY CONCERNING. UPON FURTHER REVIEW, I HAVE FOUND THAT THIS MODEL YEAR ALONG WITH SEVERAL OTHERS HAVE BEEN PLAGUED WITH DEFECTIVE STEERING ISSUES. GIVEN THE APPARENT INCIDENCE RATE AND THE HIGH RISK NATURE OF THE ISSUE, I AM SURPRISED AND DISAPPOINTED THIS HAS NOT CULMINATED IN A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722999June 2, 2015
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING AT 55 MPH, THE CONTACT NOTICED FLUID LEAKING OUT OF THE AIR VENTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER LINE BETWEEN THE COMPRESSOR AND THE CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722085May 28, 2015
SERVICE BRAKES
MY VEHICLE BEGAN GIVING A STABILITRAK NOTIFICATION. I TOOK THE VEHICLE IN TO IDENTIFY THE ISSUE I WAS TOLD BY THE GM SERVICE DEPARTMENT THAT THE MASTER CYLINDER WAS LEAKING INTO THE BOOSTER AND WOULD EVENTUALLY CAUSE THE BRAKES TO FAIL. UPON FURTHER RESEARCH I HAVE FOUND SEVERAL INDIVIDUALS WHO HAVE DEALT WITH THE SAME ISSUE. THIS IS OBVIOUSLY A FACTORY ISSUE THAT IS EVENTUALLY GOING TO CAUSE INJURY OR POSSIBLY FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721826May 27, 2015
STEERING
MY SON WAS DRIVING ON THE INTERSTATE WHEN THE STEERING WHEEL LOCKED. HE WAS NOT ABLE TO TURN THE STEERING WHEEL TO NEGOTIATE THE CURVE OF THE ROAD, SO HE CRASHED INTO A CONCRETE CONSTRUCTION BARRIER. THE POLICE REPORT STATED THE CAUSE OF THE ACCIDENT AS "DEFECTIVE STEERING." THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND A REPORT WAS FILED WITH GMC CORPORATE. THEIR INSPECTION OF THE VEHICLE FOUND NO DEFECT WITH THE STEERING. WHAT THIS MEANS FOR ME IS THAT MY INSURANCE AND I MUST PAY FOR ALL OF THE REPAIRS (IF THE INSURANCE COMPANY DOESN'T TOTAL THE VEHICLE). IT ALSO MEANS THAT, SINCE THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE, THE INCIDENT OF THE STEERING LOCKING UP COULD REOCCUR, CAUSING SERIOUS INJURIES OR FATALITIES. IN DOING RESEARCH, IT APPEARS FROM THE NUMBER OF COMPLAINTS AND THE CLASS ACTION SUIT FILED AGAINST GMC THAT THE 2010 ACADIA HAS DEFECTIVE STEERING. MILEAGE OF VEHICLE IS APPROXIMATE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10721399May 26, 2015
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE VEHICLE OF THE CONTACT'S SISTER WAS REAR ENDED BY A DRUNK DRIVER AT A TRAFFIC LIGHT. THE CONTACT DISCOVERED THAT THE DRIVER SEAT WAS FRACTURED AND THE SEAT DETACHED FROM ITS SPRINGS AND HINGES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED LOWER BACK AND FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING COMPANY AND THE INSURANCE COMPANY HAD POSSESSION OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10721427May 26, 2015
VISIBILITY/WIPER
WINDSHIELD WIPERS WORK INCONSISTENTLY. VISIBILITY CAN BE LOST CAUSING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717557May 20, 2015
STEERING
ANYTIME I TURN THEPOWER STEERING IS GONE AT LOW SPEEDS. I HAVE SEARCHED THE PROBLEM AND ALMOST EVERY ACADIA OWNER HAS HAD THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717426May 19, 2015
POWER TRAIN, SERVICE BRAKES, STEERING
LEFT VEHICLE PARKED ON INCLINE WITH PARKING BRAKE SET. RETURNED TO VEHICLE, STARTED ENGINE, RELEASED PARKING BRAKE , PUT VEHICLE IN DRIVE. THE GEAR INDICATOR ON THE DASH SHOWED THE CAR WAS IN DRIVE. THE GEAR SELECTOR IN CENTER CONSOLE INDICATED IT WAS IN DRIVE. STEPPING ON GAS RESPONDED WITH ONLY INCREASED RPM. VEHICLE BEGAN TO ROLL RAPIDLY IN REVERSE. THE POWER STEERING AND POWER BRAKES WERE NOT WORKING (ALMOST LIKE IT WAS IN PARK). THE VEHICLE WAS NEARLY UNCONTROLLABLE AND ALMOST RESULTED IN SEVERE INJURY AS A COUPLE AND THEIR DOG WERE WALKING BEHIND VEHICLE ON SIDEWALK AT TIME OF INCIDENT. AFTER EXERTING A SIGNIFICANT AMOUNT OF FORCE ON THE BRAK PEDAL THE VEHICLE STOPPED. I APPLIED THE PARKING BRAKE AND SHIFTED TO PARK. SHIFTED BACK TO DRIVE WITH THE SAME RESULT ROLLING BACK FURTHER NEARLY HITTING A BRICK MAILBOX. I THEN PUT TH CAR IN PARK AND TURNED IT OFF RESTARTED AND SHIFTED BACK TO DRIVE, THE VEHICLE THEN PERFORMED AS EXPECTED. VERY FORTUNATE THIS INCID T WAS NOT A DEADLY ACCIDENT. THIS SAME PROBLEM EXHIBITED ITSELF ON LEVEL GROUND ON W PREVIOUS OCCASION BUT WAS DISMISSED AS AN ISOLATED INCIDENT, BUT IT HAS HAPPENED MULTIPLE TIMES NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717104May 18, 2015
STEERING
STEERING GEAR NEEDS TO BE REPLACED. VEHICLE IS 5 YEARS OLD WITH 55.000 MILES. VEHICLE WILL NOT TURN UNLESS YOU PRESS ON THE GAS OR HAVE MOTION. CONCERNED FOR OUR SAFETY SO GETTING REPAIRED SOON AT OUR EXPENSE. $600 FOR THE PART PLUS $150 ALIGNMENT AND DEALERSHIP WANTS $1800 TOTAL. WITH THIS MANY COMPLAINTS AND THE NUMBER OF VEHICLES THAT NEED IT DONE (SEEMS TO BE ALL ACADIA'S 4-5YRS OF AGE), THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716841May 16, 2015
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
THIS VEHICLE LEAKS THROUGH THE SUNROOF AND IT GOES ALL AROUND THE INTERIOR OF THE VEHICLE. SINCE IT LEAKS INSIDE I'M AFRAID IT IS GOING TO REACH THE ELECTRICAL COMPONENTS OF THE VEHICLE. IT ALSO LEAKS AROUND WHERE THE BATTERY IS AT AN IT CAN CAUSE A SHORTAGE. WATER ALSO FALLS IN THROUGH ALL THE WAY TO THE CARPET WHERE THE DRIVER AND PASSENGER SIDE, I DON'T KNOW IF THE REAR ROWS ARE AFFECTED. THIS MAKES THE CAR HAVE A UGLY SMELL AND SOMETIMES I CAN'T EVEN BREATHE IN MY OWN CAR-- IT SMELLS EXTREMELY HUMID AND HORRIBLE. THE WATER THAT LEAKS IN ALSO LEAVES NASTY MARKS AROUND THE INTERIOR ROOF OF THE CAR THAT REALLY MAKES ME FEEL DEPRESSED AS SOON AS I OPEN MY DOOR AND SEE IT. THIS PROBLEM REALLY CONCERNS ME AND I'VE ALSO SEE MULTIPLE REVIEWS OF PEOPLE WITH THE SAME VEHICLE THAT HAVE THIS PROBLEM. I CAN'T DRIVE MY CAR IN THE RAIN OR TAKE IT THROUGH THE CAR WASH WITHOUT WATER LEAKING INSIDE, AND I HOPE ONE DAY IT DOESN'T CAUSE A FIRE IN THE ELECTRICAL COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716675May 15, 2015
STEERING
I WAS JUST TOLD BY THE GMC DEALER THAT MY STEERING GEARS ARE NOT WORKING AND ARE LEAKING FLUID. THEY SAID IF IT WOULD HAVE BEEN THE BOOT, IT WOULD HAVE BEEN COVERED UNDER WARRANTY. APPARENTLY, THIS IS AN EXTREMELY COMMON PROBLEM, AS IT IS ALL OVER EVERY GMC ACADIA FORUM AS WELL AS LOGGED IN YOUR DATABASE. WHY IS A RECALL NOT BEING ISSUED FOR THIS? IT IS OBVIOUSLY A DESIGN ENGINEERING OR MANUFACTURING DEFECT. WHY DO WE HAVE TO WAIT UNTIL THERE IS A CRASH, INJURY OR DEATH BEFORE YOU ARE WILLING TO ISSUE A RECALL? THIS IS REALLY FRUSTRATING. THE GMC DEALER QUOTED ME $1,700 FOR THIS REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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