GMC Acadia Complaints

5,595 consumer complaints on file.

#10733476July 12, 2015
STEERING
7/12/15 CINCINNATI, OHIO JUST AS OTHERS HERE, I WAS NOTIFIED BY THE TECH THAT THE STEERING GEAR/RACK AND PINION ASSEMBLY REQUIRED REPLACEMENT DUE TO POWER STEERING FLUID LEAK. THE DEALERSHIP STATED THIS WOULD NOT BE COVERED UNDER A WARRANTY AND WOULD COST $1200 AND ONLY THE POWER STEERING PUMP HAS BEEN RECALLED IF STEERING FAILS WHILE OPERATING THE VEHICLE. THERE SEEMS TO BE MANY COMPLAINTS REGARDING THIS ISSUE WITH THE 2011 GMC ACADIA. PLEASE CONSIDER TAKING THE TIME TO INVESTIGATE THESE PARTICULAR COMPLAINTS. IT VERY ALARMING TO BE INFORMED THAT A REOCCURRING ISSUE WILL NOT BE RESOLVED UNLESS THE POWER STEERING FAILS WHILE OPERATING THE VEHICLE. IT'S ALSO CONCERNING THAT SEVERAL CONSUMERS HAVE EXPERIENCED THE SAME ISSUE WITH POWER STEERING FLUID LEAKAGE AND MALFUNCTIONING STEERING GEAR/RACK. THIS IS A OBVIOUSLY A CONSISTENT COMPLAINT AND SHOULD BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733071July 9, 2015
ENGINE, ELECTRICAL SYSTEM, STEERING
CAR STALLS AS I AM TURNING INTO PARKING SPOTS, TURNING OR GOING AROUND SIGNIFICANT CURVES IN THE ROAD, WHILE IM IN A ROUND ABOUT ETC. LUCKILY I HAVE BEEN ABLE TO PUT THE CAR IN NEUTRAL AND IT STARTS BACK UP AND OFF I GO. I AM THE SECOND OWNER OF THIS CAR AND I BOUGHT IT FROM A NON GM DEALER. MY MECHANIC IS AT A LOSS AS TO WHAT IS WRONG BECAUSE A) THERE ARE NO CODES THAT ARE COMING UP AND B) THE STALLING IS VERY SPORADIC, IT WILL DO IT TWICE IN ONE WEEK AND THEN NOT DO IT AGAIN FOR 3 WEEKS. I HAVE HAD THIS CAR ABOUT 5 MONTHS AND IT HAS HAPPENED ABOUT A DOZEN TIMES. I PULLED THE CARFAX AND CALLED THE DEALERSHIP THAT DID ALL THE WORK ON IT WITH THE PREVIOUS OWNER. AFTER SPEAKING WITH THE SERVICE DEPARTMENT, I WAS TOLD THAT THE PREVIOUS OWNER HAD THE SAME PROBLEMS AND THE DEALER COULD NOT GET THE CAR TO MALFUNCTION WHILE THEY HAD IT IN FOR SERVICING. ALTHOUGH SHE DIDN'T TELL ME EVERYTHING THAT THEY DID TO TRY AND RESOLVE THE ISSUE, I DO KNOW THAT THEY WENT AS FAR AS TO REPLACE THE CYLINDER HEAD HOPING THAT WOULD SOLVE THE ISSUE, BUT CLEARLY IT DID NOT. THIS IS A VERY DANGEROUS SAFETY ISSUE, I HAVE ALMOST HIT SEVERAL CARS DUE TO THE FACT THAT WHEN THE CAR STALLS, EVERYTHING LOCKS UP AND YOU HAVE NO CONTROL OVER ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732643July 8, 2015
STEERING
POWER STEERING HAS BEEN REPAIRED TWICE, 1ST TIME UNDER WARRANTY SECOND OUT OF POCKET COST THIS PAST JANUARY (80K MILES ON VEHICLE) BROUGHT IN VEHICLE RECENTLY AND NEEDED TO HAVE POWER STEERING FLUID CHANGED SINCE IT WAS "BURNT". CLEARLY THIS HAS TO BE A MANUFACTURER DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732516July 7, 2015
SERVICE BRAKES
WHILE DRIVING THE STABILITRAK OFF LIGHT, SERVICE BRAKE SYSTEM LIGHT CAME ON. UPON TAKING IT TO THE DEALERSHIP THEY INFORMED ME THAT THE MASTER CYLINDER WAS LEAKING INTO THE BRAKE BOOSTER AND BOTH PARTS NEED TO BE REPLACED OR THE WHOLE BRAKE SYSTEM COULD/WOULD FAIL. THIS IS A KNOWN DEFECT WITH THE GMC ACADIA AND COULD RESULT IN A SERIOUS ACCIDENT/FATALITY. THERE WAS NO INDICATION OF AN ISSUE DUE TO AN APPARENT DEFECT IN CONSTRUCTION WHERE THE BRAKE FLUID DOES NOT LEAK EXTERNALLY, BUT RATHER INTERNALLY TO ANOTHER COMPONENT. THIS SERIOUS ISSUE HAS THE POTENTIAL TO CAUSE CATASTROPHIC DAMAGE AND SHOULD BE RECALLED BY GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732438July 7, 2015
ENGINE
ENGINE BLOCK DEVELOPED A CRACK THAT ALLOWS COOLANT TO SEEP THROUGH BLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732475July 7, 2015
POWER TRAIN
DRIVING VEHICLE WITH MY FAMILY IN IT 3 KIDS AND WIFE AND IT JUST STOPPED WORKING. NO WARNING NO NOTHING JUST STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732493July 7, 2015
POWER TRAIN
NUMEROUS UNCOMMANDED GEAR CHANGES....CAR BECAME STUCK IN 2ND GEAR....MOVED TO RIGHT LANE OF INTERSTATE HIGHWAY...EVENT OCCURRED DURING HEAVY THUNDERSTORM....CAR ALMOST UNCONTROLLABLE....FINALLY CAME TO AN EXIT...CAR CREEPING ALONG....PULLED INTO SERVICE STATION AND STOPPED AT PUMP...WHEN TRYING TO RESTART....CAR WOULD NOT GO FORWARD...I WAS ABLE TO BACK TO CLEAR THE PUMP...VERY SCARY INCIDENT...INTERNET REVEALS NUMEROUS INCIDENTS OF A SIMILAR NATURE...ALL WERE INVOLVED WITH 2008 GMC ACADIAS. INCIDENT OCCURRED SUNDAY 5 JULY 2015. UNABLE TO ENTER DATE OF INCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732132July 6, 2015
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE PASSENGER SIDE FUSE BLOCK WAS CORRODED AND HAD AN ELECTRICAL SHORTAGE DUE TO WATER DAMAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673116July 6, 2015
AIR BAGS
2011 GMC ACADIA. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL ISSUES. *SMD THE CONSUMER RECEIVED THE AIR BAG RECALL NOTICE IN JULY 2014. HE SCHEDULED AN APPOINTMENT AND THE VEHICLE WAS REPAIRED. THE AIR BAG LIGHT ILLUMINATED. THE CONSUMER WAS INFORMED HE WOULD HAVE TO PAY HALF OF THE DIAGNOSTIC FEE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732005July 5, 2015
ENGINE
VEHICLE. WOULD NOT SHIFT OUT OF FIRST GEAR. WOULD GET TO ALMOST 5 RPM BEFORE IT FINALLY SHIFTED. WHEN IT DID SHIFT OUT, IT SHIFTED HARD. PROBLEMED STARTED IN AUGUST 2012 AFTER WE PURCHASED AND HER IT IS JULY 2015. DEALERSHIP SAID THEY CAN'T FIND ANYTHING WRONG. THE GAS PEDDLE DID GET STUCK ONE TIME WHEN THE VEHICLE. WOULDN'T SHIFT OUT. NOW MY PARKING BREAK HAS A LEAK AND IS ALWAYS SAYING THAT THE BREAK IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732019July 5, 2015
STEERING
I PURCHASED THIS VEHICLE ON APRIL 20, 2015. A FEW DAYS LATER WHEN MAKING A LEFT HAND TURN AT APPROXIMATELY 20MPH, THE STEERING WHEEL LOCKED UP AND THE VEHICLE WAS EXTREMELY HARD TO TURN, ALMOST CAUSING A HEAD ON COLLISION WITH AN ONCOMING VEHICLE. WE WERE TOLD THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES AS THE STEERING RACK IS FAULTY. WE CONTINUE TO HAVE DIFFICULTY TURNING THE VEHICLE. I AM TRULY SURPRISED THAT THIS ISSUE HAS NOT BECOME A RECALL AFTER REVIEWING ALL OF THE COMPLAINTS REGARDING THIS VERY SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731923July 3, 2015
ELECTRICAL SYSTEM
RUNNING LIGHT WAS OUT AND DISCOVERED THAT BOTH RUNNING LAMPS BULBS HAD MELTED IN THEIR SOCKETS AND ELECTRICAL WIRES BURNED AND SHORTED, THIS REQUIRED THAT BOTH LAMP UNITS BE REPLACED. POTENTIAL ELECTRICAL FIRE HAZARD. I HAD REPORTED TO THE DEALER, IN 2013 THAT THE INSIDE OF THE LAMP APPEARED SMOKY BUT THEIR REPLY WAS THAT IT WAS MOISTURE CONDENSATION. REPLACED PARTS NUMBER 22938888 & 22938889 THE VEHICLE IS ONLY DRIVEN DAYTIME, LOCALLY IN 10 MILE RADIUS, AND GARAGED ALL THE TIME. --THE REASON FOR THE LOW MILAGE. I SUSPECT THAT THE UNIT WAS CONSTRUCTED IN A MANNER THAT THE HEAT OF THE LAMP MAY NOT HAVE ADEQUATE VENTILATION TO DISSIPATE CONSEQUENTLY THERE IS A SLOW MELTING OF THE PLASTIC HOUSING, THIS IS A DESIGN FAILURE WHICH COULD LEAD TO ELECTRICAL FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731266June 30, 2015
STEERING
NOTHING SPECIFICALLY HAPPENED, BUT I'M WANTING TO MAKE A COMPLAINT REGARDING ISSUES WITH MY CAR. AT 30K MILES, I HAD A POWER STEERING LEAK IN WHICH THE PUMP WAS REPLACED UNDER WARRANTY. IN FOR SERVICING TODAY, NOW TOLD I HAVE ANOTHER LEAK, BUT THIS TIME THE GEAR ASSEMBLY NEEDS TO BE REPLACED. COST IS 1800. I HAVE DONE SOME RESEARCH ONLINE AND DISCOVERED THAT THIS IS AN ONGOING ISSUE IN WHICH THERE HAVE BEEN NUMEROUS COMPLAINTS AND IT SEEMS THAT NOTHING IS BEING DONE. SO FAR I HAVE BEEN ONE OF THE FORTINATE ONES AND HAVE NOT BEEN INJURED OR INJURED SOMEONE ELSE. I HAVE HAD ONGOING ISSUES SINCE PURCHASING MY CAR NEW. THIS IS THE ONE REPEAT ISSUE THUS FAR AND DEFINITELY MOST EXPENSIVE SO FAR. I DO NOT UNDERSTAND HOW GMC CAN PUT OUT A DEFECTIVE PART/CAR WITHOUT TAKING ANY RESPONSIBILITY. SOME OF US CAN NOT AFFORD TO KEEP BUYING CARS. I BUY A NEW CAR, FOLLOW ALL RECOMMENDED SERVICING AND IT'S STILL NOT ENOUGH. AS A CONSUMER WHAT RIGHTS DO I HAVE? FROM MY VANTAGE POINT, NONE. I DO NOT KNOW WHERE TO GO OR WHAT RIGHTS I HAVE, BUT SAW SUGGESTIONS ON THE ACADIAFORUM TO FILE COMPLAINT HERE OR AT LEAST HAVE MY VOICE HEARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731268June 30, 2015
POWER TRAIN
GET ON THE FREEWAY WITH 30 MPH, THEN SUDDENLY THE CAR STOP ACCELERATE. LUCKILY, I WAS ABLE TO MERGE INTO EXIT RAMP. THE ENGINE LIGHT IS ON AND THE CAR WON'T MOVE ANY MORE. I BE ABLE TO START THE ENGINE BUT THERE IS NO ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731303June 30, 2015
SEAT BELTS, STEERING
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE SECOND ROW REAR DRIVER SIDE SEAT BELT FAILED TO LATCH IN PLACE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, WHILE MAKING A LEFT AT APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP, STEERING GEAR, THE FRONT STRUTS, AND THE DRIVER AND PASSENGER SIDE FRONT AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V375000 (SEAT BELTS). THE FAILURE MILEAGE WAS 120,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730929June 29, 2015
STEERING
HAVING STEERING PROBLEMS WITH MY GMC ACADIA. VEHICLE HAS APPOX. 75K MILES AND I HAVE HAD SEVERAL INCIDENTS OF WHERE IT WAS HARD TO STEER MY VEHICLE. I TOOK TO THE GMC DEALERSHIP SERVICE DEPT. AND IT'S THE SAME ISSUES EVERYONE ELSE IS HAVING WITH THIS MAKE & MODEL VEHILE. RACK & PINION IS LEAKING & I NEED A NEW POWER STEERLING PUMP. THERE IS CLEARLY A DEFECT WITH THIS GMC MAKE AND MODEL AND THE CUSTOMERS SHOULD HAVE TO BARE THE COST OF THESE REPARIS. I ALSO NOTICED THIS OCCURS AFTER THE WARRANTY ENDS TOO. COST OF REPAIRS & LABOR - AROUND $2,200. OF COURSE THE REPAIR GUY ALSO NOTICED 3 OTHER THINGS THAT NEEDS TO BE REPAIRED TOO. THE COST OF THOSE RECOMMENDED REPARIS COST $1,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731068June 29, 2015
VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE'S SPEED DECREASED AFTER THE SERVICE STABILITRAK AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT CONTINUED TO DRIVE THE VEHICLE WITH THE SPEED DECREASING WHILE DRIVING UP HILLS. THE VEHICLE WAS TAKEN TO THE DEALER. BUT WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE MECHANIC STATED THAT IT APPEARED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 09/01/2015*LJ UPDATED 10/14/2015*15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725264June 15, 2015
EXTERIOR LIGHTING
MY PASSENGER DAY TIME RUNNING LIGHT BURNT OUT 9 MONTHS AGO AND WHEN I HAD IT REPLACED THEY TOLD ME THE CONNECTOR WAS A LITTLE WARM AND TO WATCH IT. IT JUST BURNT OUT AGAIN ON JUNE 3RD, AND I HAD IT REPLACED JUNE 10TH. THEY TOLD ME THE CONNECTOR WAS HOT AND I SHOULD HAVE IT LOOKED AT IN THE SERVICE CENTER TO FIND OUT WHY IT WAS HOT. IT WAS BURNT OUT JUNE 11TH, AND I HAD A SERVICE APPOINTMENT SET UP FOR JUNE 15TH. THEY DON'T KNOW WHAT THE PROBLEM IS AND IT WILL COST ME HUNDREDS OF DOLLARS JUST FOR THEM TO LOOK. IF IT IS GETTING SO HOT THIS COULD BE A MAJOR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725088June 13, 2015
STEERING
THIS IS MY WIFE'S VEHICLE WHICH I RARELY DRIVE. WHILE ATTEMPTING TO MAKE A TURN AT A SLOW SPEED IN CITY DRIVING, I NOTICED THAT THE POWER STEERING WENT AWAY AND I WAS BARELY ABLE TO FORCE THE STEERING WHEEL ENOUGH TO COMPLETE THE TURN. ONCE STRAIGHT AND THE VEHICLE MOVING AT NORMAL SPEEDS THE POWER STEERING WAS WORKING FINE. IN SUBSEQUENT SLOW MOVING TURNS BOTH TO THE RIGHT AND LEFT STEERING DIFFICULTIES WERE ENCOUNTERED INTERMITTENTLY. MY WIFE STATED THAT SHE HAD ENCOUNTERED THIS TYPE OF STEERING DIFFICULTIES FOR SEVERAL MONTHS AND HAD ASK THE TECHNICIANS AT THE LOCAL GOODYEAR DEALER TO CHECK THE POWER STEERING FLUID LEVEL AT ONE OF HER OIL CHANGES. THE TECHNICIANS INFORMED HER THAT THE LEVEL WAS FULL. I RECENTLY DROVE THE VEHICLE ON A TRIP MYSELF AND NOTICED A RATTLE NEAR THE FRONT LEFT TIRE AREA AND SOME POPPING NOISES WHEN ACCELERATING FROM A COMPLETE STOP. I WILL BE TAKING THIS VEHICLE TO THE SHOP FOR A DIAGNOSIS OF WHAT THE PROBLEM IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724704June 11, 2015
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2015 GMC ACADIA. AFTER DRIVING ONE HOUR OR LONGER, THE CONTACT WOULD GET SEVERE HEADACHES DUE TO THE POSITION OF THE HEAD RESTRAINT. THE CONTACT HAD TO REMOVE THE HEAD RESTRAINT DUE TO THE HEADACHES. THE DEALER STATED THAT THE NEW DESIGN WAS A SAFETY REGULATION AND COULD NO LONGER BE TURNED AROUND. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 200. UPDATED 09/03/15*LJ UPDATED 10/19/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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