GMC Acadia Complaints

5,595 consumer complaints on file.

#10760829September 1, 2015
STEERING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK WAS DAMAGED DUE TO THE POWER STEERING PUMP BEING FRACTURED AND DAMAGING THE RACK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,922.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760219August 30, 2015
ELECTRICAL SYSTEM, AIR BAGS
CAR WOULD NOT START AND HAD TO JUMP OFF. WHEN I DID THIS I WENT TO TURN OFF AND HAD THE KEY OUT AND THE CAR KEPT RUNNING FOR AROUND A MINUTE BEFORE FINALLY STALLING. DID THIS SEVERAL TIMES WITH THE SAME RESULT. I THEN TOOK IT TO DEALERSHIP. AFTER A DAY THEY CALLED AND INFORMED ME THAT THE WINDSHIELD WAS ALLOWING WATER IN AT THE PASSENGER SIDE AND FUSE PANEL UNDER GLOVE BOX WAS FULL OF WATER AND CORRODED. THEY ADVISED A NEW WINDSHIELD AS MINE HAD A SMALL STAR CRACK IN IT AND NEEDED TO BE RESEALED. THAT ALONG WITH RECOMMENDING A NEW FUSE PANEL. THEY CHECKED ALL DRAIN LINES FOR SUNROOF AND SAID THEY WERE FINE. PAID THE BILL FOR THIS AT $799.58 WITH ASSURANCE THAT WATER ISSUE WAS FIXED. WELL ONE WEEK LATER AND THE FIRST RAIN SINCE AFTER SITTING IN LIGHT RAIN FOR 2 HOURS AND DRIVING 20 MINUTES I NOTICED WATER DRIPPING INTO BOTH FLOORBOARDS FROM A POST. I WILL BE TAKING BACK TO DEALERSHIP TOMORROW WITH THEM STILL NOT AKNOWLEDGING ANYTHING ABOUT WATER PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760059August 28, 2015
ENGINE
I WAS DRIVING ON I5 TO NORTH FROM CALIFORNIA AND THE CAR STOP WORKING JUST LIKE THAT!!! I JUST FEEL A BIG PUSH AND THE STOP WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759537August 26, 2015
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
AFTER PICKING UP OUR NEW TRUCK WE NOTICED THAT THE VEHICLE'S ENGINE WAS SHORT JUMPING AT LOW SPEEDS, ESPECIALLY WHEN IN TRAFFIC - AT FIRST WHEN THIS OCCURS YOU HAVE TO ALMOST ASK YOURSELF DID I HIT THE GAS PEDAL INSTEAD OF THE BRAKES. AFTER ONLY A COUPLE WEEKS OF OWNERSHIP WE DROPPED OFF OUR NEW VEHICLE TO BE REPAIRED. DEALER 'S GMC CERTIFIED TECHNICIAN HAD TO CONSULT WITH GMC CORPORATE TO HELP TROUBLESHOOT AND THEN DECIDED TO REPLACE THE LOWER AND UPPER ENGINE VALVE COVERS, AND THE TRANSMISSION CONTROL MODULE; WHICH WAS A QUICK FIX THAT LASTED A LITTLE OVER A WEEK. NOW OUR BRAND NEW VEHICLE IS ONCE AGAIN A LEMON AND REPEATING THE ORIGINAL ISSUE. AFTER CONTACTING GMC AND AFTER REQUESTING ANOTHER SAFER NEW VEHICLE SINCE ITS COMMON SENSE THAT A BRAND NEW TRUCK SHOULD NOT HAVE ANY INTERNAL ENGINE OR TRANSMISSION PROBLEMS BEING THAT WE HAVE A FOUR YEAR OLD, TWO YEAR OLD, AND A NEWBORN, I AM A CONCERNED FOR MY FAMILY'S SAFETY; GMC CORPORATE RESPONSE WAS "DON'T YOU THINK THAT 1 CAR IN 300,000 WOULD HAVE AN ISSUE"... AT THE END WE ARE NOT TALKING ABOUT A LOOSE BELT OR WHEEL OUT OF BALANCE, BUT AN INTERNAL PROBLEM WHICH THERE TECH TOLD MY WIFE THAT HE COULD NOT GUARANTEE THAT THE CARE WAS SAFE DURING HIS TEST DRIVE. THE DEALER'S MANAGER RESPONSE WAS "THE CAR IS NOT OUR PROBLEM WHEN IT LEAVES OUR LOT", IT THEN FALLS UNDER THE MANUFACTURE WARRANTY; WHICH MAKES SENSE, BUT ONCE AGAIN WE ARE TALKING ABOUT A BRAND NEW CAR, NOT A CAR THAT HAS SOME USAGE. NOW TWENTY DAYS IN THE SHOP AND ONLY 2,000 MILE ON THE VEHICLE THEY DECIDED TO REPLACE THE TRANSMISSION, BUT STILL CAN'T TELL US WHAT IS WRONG WITH THE VEHICLE; WHICH NOW WHEN BRAKING ON THE HIGHWAY IT DOWNSHIFTS HARD AND ALMOST FEELS LIKE SOMEBODY REAR ENDED YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758714August 24, 2015
EXTERIOR LIGHTING
DRIVING THE VEHICLE DOWN THE ROAD - ALL OF A SUDDEN THE LOW BEAM HEADLIGHTS CUT OFF. WE WERE ABLE TO SWITCH TO HIGH BEAMS AND THEY WORK - BUT THE LOW BEAM LIGHTS ARE BOTH OUT. SOUNDS LIKE THE SAME ISSUE NOTICED IN A RECENT ANNOUNCEMENT WITH GM VEHICLES LIKE THE TRAILBLAZER - BUT THE ARCADIA WAS NOT LISTED IN THE RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750289August 21, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750374August 21, 2015
AIR BAGS
DRIVERS SEAT AIR BAG WAS REPLACED 2 MONTHS AGO AFTER SERVICE AIR BAG LIGHT CAME ON. SERVICE AIR BAG LIGHT CAME BACK ON TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750370August 21, 2015
AIR BAGS
SERVICE AIR BAG LIGHT WENT ON AND OFF FOR A FEW WEEKS, THEN IT WENT OFF FOR A WHILE, AND CAME ON AGAIN AND STAYED ON. DRIVERS SEAT AIR BAG WAS DIAGNOSED AS BEING THE PROBLEM AND WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750418August 21, 2015
ENGINE
MOST OF THE ACADIA'S 2007-2012 ARE AFFECTED BY THE TIMING CHAIN BEING LOSE AND GM HAS ACKNOWLEDGED THIS AND EXTENDED THE WARRANTY. HOWEVER, FOR SOME REASON MINE IS NOT COVERED BUT IS HAVING THIS PROBLEM. NOW I AM $3600 OUT OF POCKET FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750256August 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749146August 17, 2015
STEERING
VEHICLE WAS PURCHASED FROM UNION PARK GMC DEALERSHIP IN WILMINGTON DELWARE ON 7/24/15. I TOOK IT TO MY LOCAL MECHANIC ON 7/27/15 AFTER NOTICIG A WHINNING NOISE WHEN STEERING AT LOW SPEEDS. HE RECOMMENDED RETURNING OIT TO THE DEALER FOR REPAIR. THE DEALER MADE NO REPAIR AND CLAIMED "ALL THESE ACADIAS HAVE THIS WHINING NOISE". I THEN TOOK IT TO MARYLAND STATE INSPECTION WHERE IT FAILED INSPECTION DUE TO "MOISTURE ON RACK", INDICATING A LEAK AND REPLACEMENT OF RACK REQUIRED TO PASS INSPECTION. DEALER SERVICE DEPARTMENT CLAIMS IT VIEWED THE BOOT AND FOUND A STAIN AND REFERRED ME TO TSB # 3352321. HOWEVER, IT WAS NOT MADE CLEAR IF THEY ACTUALLY PULLED THE BOOT AND INSPECTED THE RACK AND INSIDE OF BOOT TO DETERMINE IF FLUID WAS ACCUMULATING INSIDE THE BOOT. THEY ALSO CLAIMED THEY DO NOT GUARANTEE VEHICLE WILL PASS INSPECTION. I DID NOTICE THAT WHEN THE DELAER RETURNED THE VEHICLE IT HAD ADDED POWER STERRING FLUID, RASING THE LEVEL FROM JUST BELOW MIN TO JUST ABOVE MAX LEVEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748362August 13, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE IN PARK, THE LIFTGATE INADVERTENTLY CLOSED WHILE THE CONTACT WAS BEHIND THE VEHICLE. AS A RESULT, THE CONTACT BECAME WEDGED IN BETWEEN THE LIFTGATE AND THE BOTTOM OF THE VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE GAS STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748373August 13, 2015
STEERING
WHEN MAKING TURNS WITH THE CAR THE STEERING COMPLETELY GAVE AWAY AND WAS VERY HARD TO MANEUVER A TURN CORRECTLY. WAS TAKEN TO THE GARAGE WHO INFORMED US THAT THE RACK AND PINION WAS BAD AND THE POWER STEERING COLUMN. FINDING OUT THAT THIS IS A ISSUE WITH ALMOST ALL GMC ACADIA'S WAS VERY UPSETTING TO LEARN. IF THIS IS A ISSUE WITH THAT MANY OF THEM WHY HAS THERE NOT YET BEEN A RECALL ON THIS. SINCE THERE IS NO RECALL I AM STUCK PAYING WELL OVER $1000.00 TO FIX SO THAT I CAN HOPEFULLY NOT HAVE THE SAME ISSUE AGAIN. GMC NEEDS TO DO A BUY BACK RECALL ON THESE MODELS AS THEY ARE NOT SAFE. THANKFUL THAT I WAS ALONE AT THE TIME THAT THIS HAPPENED HOWEVER COULD HAVE VERY EASILY CAUSED A MAJOR ACCIDENT HAD I NOT NOTICED WHEN I WAS SOPPED TO MAKE A TURN. HOW MANY PEOPLE NEED TO BE KILLED OR HURT BEFORE THEY WILL FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748097August 12, 2015
UNKNOWN OR OTHER
I PRESSED THE POWER LIFT GATE BUTTON IT OPENED & I WAS PLACING A BAG IN BACK OF CAR WHEN THE LIFT GATE WENT DOWN WITHOUT WARNING & HIT ME IN THE HEAD. CAUSING A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION 2 HEAD LACERATIONS THAT REQUIRED 7 STAPLES
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10747346August 10, 2015
ELECTRICAL SYSTEM
CAR WAS PARKED IN DRIVEWAY, DOORS SHUT, KEY IN IGNITION. APPROACHED CAR TO GET IN (POSSIBLY TOUCHED THE DOOR HANDLE) AND CAR BEEPED AND LOCKED ITSELF WITH KEYS INSIDE. THIS IS THE SECOND INCIDENT. THE FIRST HAPPENED SEVERAL MONTHS PRIOR IN DEALERSHIP WHEN CAR WAS BEING SERVICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747591August 10, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AFTER THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE DID RESTART. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE WAVE PLATE AND TRANSMISSION VALVE BODY WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747699August 10, 2015
AIR BAGS
A CLOGGED AC EVAPORATOR DRAIN TUBE CAUSED WATER TO POOL INSIDE MY CAR AND SHORTED OUT THE AIRBAG SYSTEM. I READ ONLINE THAT IT IS A VERY COMMON ISSUE AND MY LOCAL DEALERSHIP TOLD ME I WAS THE 7TH ONE THIS MONTH (ALL ACADIAS) THAT HAVE HAD THIS PROBLEM. VERY EXPENSIVE TO FIX BUT MORE CONCERNING; I HAVE NO AIRBAGS NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747066August 7, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE POWER LIFTGATE WAS ENAGGED AND PLACED IN AN UPWARD POSITION WHEN IT ABRUPTLY CLOSED ONTO THE CONTACT'S HEAD. THE CONTACT SUSTAINED A BUMP ON THE HEAD THAT RESULTED IN MINOR HEADACHES. THERE WAS NO MEDICAL ATTENTION REQUIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10745540August 1, 2015
UNKNOWN OR OTHER
WHILE DRIVING IN THE RAIN MY 2007 GMC ACADIA SLT-2 STARTED TO LEAK. IT WAS LEAKING AT THE TOP OF THE PASSENGER SIDE DOOR POST, DRIVERS SIDE AIR BAG ON THE MOLDING NEAR THE WINDSHIELD, PASSENGER SIDE NEAR THE FLOOR(BY THE GLOVE BOX) AND FROM MY FACTORY INSTALLED DVD PLAYER. IT CONTINUES TO LEAK AFTER RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745006July 30, 2015
EXTERIOR LIGHTING
MY RECENT TRIP FROM CONNECTICUT TO ATLANTA,GA AND THEN TO VERO BEACH ,FL WAS DRIVEN AT NIGHT.I FOUND MYSELF HAVING TROUBLE SEEING ANY ROAD SIGN HANGING HIGH, AND MOST ROAD SIGNS IN GENERAL UNLESS I USED MY HIGH BEAM LIGHTING. I BROUGHT MY CAR TO THE GMC DEALERSHIP IN BOTH VERO BEACH,FL AND WATERTOWN, CT WHERE I BOUGHT THE CAR. IT WAS FOUND TO HAVE A VERY SHARP CUT OFF OF LIGHT AND WITH IN THE DESIGN TOLERANCE. BOTH DEALERS HAVE NO CLUE AS IT IS IN GMC TOLERANCE AND THERE IS NO REPLACEMENT LIGHT BULB FOR THE LIGHT ASSEMBLY. THEY BOTH AGREE THERE IS A DESIGN PROBLEM. I AM NOW STUCK WITH A NEW CAR THAT HAS BAD LIGHTING AND WILL NEED ADDITIONAL LIGHTING OR GET A NEW CAR FROM SOMEONE OTHER THAN GMC. I DID CONTACT GMC AND WAS TOLD THAT THERE WAS NOT MUCH THEY COULD DO AS IT WAS PER DESIGN.MY CAR HAS NO ADDITIONAL LIGHTING, NOT EVEN A FOG LIGHT. JUST RECEIVED A CALL FROM GMC. THE CAR IS OK BY ITS DESIGN, AND AS OF NOW I HAVE NO MORE OPTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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