GMC Acadia Complaints

5,595 consumer complaints on file.

#10855630April 15, 2016
AIR BAGS
AIR BAG WARNING LIGHT (PASSENGER SIDE) STAYS ON. INITIALLY LIGHT WOULD STAY ON FOR A FEW MOMENTS. GRADUALLY WITHIN A FEW DAYS IT BECAME CONSTANT.GM DEALER SAYS IT'S A SENSOR AFFECTING AIR BAG DEPLOYMENT IN CRASH.DEALER WANTS MORE THAN $800.00 TO REPLACE SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855661April 15, 2016
VISIBILITY/WIPER
EXACT PROBLEM AS DESCRIBED BY OTHER OWNER...WHEN THE WIPERS ARE ON AND AND THE LEFT TURN SIGNAL IS ACTIVATED, THE WIPERS STOP WORKING. TO GET THEM WORKING AGAIN I HAVE TO TURN THE WIPERS ALL THE WAY OFF AND BACK ON AGAIN OR TURN OFF THE TURN SIGNAL. IN THE RAIN I HAVE TO DECIDE WHICH IS MORE IMPORTANT VISIBILITY OR USING MY DIRECTIONAL. NOW WIPER WILL ONLY WORK ON HIGH 6 MOS LATER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855558April 14, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. IN RAINY CONDITIONS, THE VEHICLE LEAKED WATER FROM THE FRONT DRIVER SIDE WINDOW, SUN ROOF, AND THE REAR OF THE VEHICLE. THE CONTACT SMELLED MOLD INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 164,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855578April 14, 2016
UNKNOWN OR OTHER
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855617April 14, 2016
POWER TRAIN
ENGINE LIGHT PROMPTED A TRIP TO THE GMC DEALER TO HAVE THE VEHICLE CHECKED OUT. WE WERE TOLD IT WAS THE TIMING CHAIN AND IT WAS A KNOW PROBLEM, HOWEVER GMC IS NOT COVERING IT. WHAT? REALLY? SO, WE HAVE TO PAY 3000 BUCKS FOR GMC KNOWN PROBLEM. NEVER BUYING ANOTHER GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855312April 13, 2016
ENGINE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THERE WAS AN ABNORMAL TICKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. ..UPDATED 05/19/16 *BF THE CONSUMER STATED THE VEHICLE SHOULD HAVE BEEN INCLUDED IN THE SERVICE BULLETIN 11340A. UPDATED 10/17/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854957April 11, 2016
ENGINE, FUEL SYSTEM, GASOLINE
ON 9 APR 2016 ON THE WAY TO A CHURCH FUNCTION, OUR 2010 ACADIA TOLD US IT WAS REDUCING ENGINE POWER AND STARTED MISSING AND SMOKING A LITTLE. THANKFULLY WE WERE JUST BLOCKS FROM THE HOUSE, SO WE TURNED AROUND AND LIMPED IT HOME. LATER I MOVED IT FROM THE DRIVEWAY TO THE STREET. THIS TIME, WHILE STILL MISSING, THE VEHICLE PUT OUT A DENSE FOG OF WHITE SMOKE THAT SMELLED OF GASOLINE. THANKFULLY NO ONE LITE A MATCH. I USED MY OBD II CODE READER TO GET FAILURE CODES P0087 AND P0089 INDICATING LOW FUEL RAIL PRESSURE AND INJECTOR ISSUES. SUBSEQUENT RESEARCH ON-LINE LED ME TO TSB PIP4924D (NHTSA# 100419330). I NOW AM OF THE OPINION THAT THE ISSUE IS LIKELY A FUEL INJECTOR THAT IS STUCK OPEN LIKELY DUE TO A FUEL INJECTOR CONTROL LINE THAT IS SHORTING TO GROUND DUE TO BAD MANUFACTURER DESIGN OR IMPROPER MAINTENANCE BY DEALERS FIXING OTHER ISSUES. I VIEW THIS ISSUE AS A HUGE SAFETY PROBLEM. I CAN THINK OF ALL SORTS OF SCENARIOS WHERE THIS COULD CAUSE DANGER TO THE VEHICLE DRIVER AND PASSENGERS. A LITTLE ABOUT ME ... I'VE BEEN WORKING ON CARS FOR THE LAST 48 YEARS AND HOLD A BS IN ELECTRICAL ENGINEERING. ANYONE IS WELCOME TO CONTACT ME AT [XXX]. (UNRELATED ... I WAS ALSO DISAPPOINTED TO LEARN FROM ONE DEALER WHEN FIXING AN A/C ISSUE THAT MY BRAKE BOOSTER DRUM WAS CONTAMINATED WITH BRAKE FLUID DUE TO A BAD SEAL I GUESS. THAT FIX WAS COSTLY AND LIKELY SHOULD HAVE BEEN ON THE MANUFACTURER ALSO). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854695April 11, 2016
EXTERIOR LIGHTING
BOTH LOW BEAM LIGHTS FAILED AT THE SAME TIME. OCCURRED WHEN STARTING UP CAR IN PARKING LOT AT WORK AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853728April 6, 2016
POWER TRAIN
VEHICLE CAME OUT OF PARK SITTING IN DRIVEWAY WHILE BEING CLEANED OUT. THE KEY WAS NOT IN THE IGNITION; HOWEVER THE GEAR SHIFT WAS SHIFTED INTO PARK AS SOMEONE REACHED OVER ACROSS THE SEAT. PASSENGER SIDE DOORS WERE OPEN AND AS THE VEHICLE ROLLED , THE DOORS HIT MY POUCH CAUSING DAMAGE TO THE FRONT AND REAR PASSENGER DOORS. MY CHILDREN HAD TO JUMP OUT OF THE WAY TO AVOID BEING RAN OVER. THERE IS A SERIOUS DEFECT ON 2011 ACADIA AND THE RESULTS COULD HAVE BEEN DEADLY. I NEED FOR GMC TO FIX THIS PROBLEM. THE GEAR SHIFTER IS NOT SUPPOSE TO MOVE WITHOUT THE KEY IN THE IGNITION AND TURNED TO THE ON POSITION PLUS THE BRAKE MUST BE PUSH TO ACTIVE. SO GMC WHAT HAPPEN? I COULD BE BURYING ONE OF MY CHILDREN. THE DAMAGE IS OVER $2300 AND I HAVE A $500 DEDUCTIBLE NOT INCLUDING THE COST TO FIX WHY THE GEAR SHIFTER WAS ABLE TO MOVE. I NEED TO BE MADE WHOLE ($500 DEDUCTIBLE REIMBURSEMENT AND MY GEAR SHIFTER PROBLEM FIXED). MILEAGE AT TIME OF INCIDENT WAS 71,796.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10853200April 4, 2016
SUSPENSION
BROKEN FRONT MOTOR MOUNT. CAR HAS BEEN DRIVEN LESS THAN 50,000 MILES AND FRONT MOTOR MOUNT REQUIRES REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853331April 4, 2016
EXTERIOR LIGHTING
THE RUNNING LIGHTS BURN OUT FREQUENTLY. NOT AT THE SAME TIME. EACH ONE WE'VE REPLACED AT LEAST 4 TIMES, WHICH IS WAY TOO MUCH. WE ARE USING GOOD QUALITY BULBS TOO. NOW THE INSIDE OF THE HEADLIGHT ASSEMBLY IS MELTED WHERE THE BULB SOCKET ITSELF SNAPS IN SO WE CAN'T KEEP THE SOCKET AND BULB IN ITS PLACE. THE REPLACEMENT HEADLIGHT ASSEMBLY IS NOT CHEAP FOR THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853138April 3, 2016
UNKNOWN OR OTHER
I WAS DRIVING 50 MPH ON A VERY BUSY CITY HIGHWAY WHEN I HEARD WHAT SOUNDED LIKE A TRUCK PUTTING ON AIR BRAKES BUT NO TRUCKS AROUND ME, I FELT SHUDDERING UNDER MY FOOT. SUDDENLY "SERVICE CHARGING SYSTEM" OR SOMETHING LIKE THAT FLASHED ON MY DASH AND I LOST POWER STEERING, ACCELERATION, EVERYTHING. I WAS ABLE TO PULL HARD ON THE WHEEL TO GET INTO THE RIGHT LANE FROM THE CENTER LANE, THERE WAS NO SHOULDER TO PULL OFF ON. BRAKE WAS HARD TO DEPRESS, IT FELT LIKE IT WAS ALL THE WAY TO THE FLOOR. I HAD POWER FROM THE BATTERY, IT WAS SITTING AT 12 VOLTS. I TURNED THE VEHICLE OFF AND RESTARTED, I COULDN'T HEAR IF THE ENGINE WAS RUNNING AS THE CARS GOING PAST WERE SO LOUD, BUT THE RADIO WAS ON AND DASH LIT UP LIKE IT HAD STARTED BUT IT WOULD NOT MOVE. CALLED MY INSURANCE AND THEY SENT A TOW TRUCK. WHILE TURNED OFF ON THE TOW TRUCK, THE OUTER RIM OF THE HEAD LIGHTS AND THE MAIN HEADLIGHTS SUDDENLY ILLUMINATED AND ABOUT 5 MINUTES LATER THEY WENT OFF. DEALER WAS ABLE TO START IT, BUT NOT MOVE IT. I DROPPED IT ON THURSDAY, BY FRIDAY THEY STILL DIDN'T HAVE AN ANSWER AND I HAVE TO WAIT TILL MONDAY. I HAD ONE OF MY CHILDREN WITH ME WHEN THIS ALL HAPPENED. IT WAS VERY SCARY. THERE ARE JUST OVER 36,000 MILES ON MY ACADIA. MY HUSBAND ALSO NOTED THAT THE DAY BEFORE WHEN HE TRIED TO START IT, IT DIDN'T START RIGHT AWAY, IT PAUSED, HE LEFT OFF THE KEY AND ABOUT A SECOND LATER IT FINALLY STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852753March 31, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WAS NO LONGER OPERABLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC AGAIN WHERE THE ENGINE WAS REPLACED AGAIN. THE FAILURE RECURRED. IN ADDITION, THE ENGINE OIL COAGULATED AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852450March 30, 2016
STEERING
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP FAILED AND NEEDED REPLACEMENT. THE VEHICLE REMAINED AT THE DEALER FOR REPAIRS UNDER AN EXTENDED WARRANTY ISSUED BY THE MANUFACTURER. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED DAILY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852468March 30, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
HAD THE VEHICLE FOR 4WKS AND HAVE BEEN BACK TO DEALER 4TIMES. 2TIMES FOR CHECK ENGINE LIGHT (2ND TIME REPORTED WATER LEAKAGE IN FRONT FLOOR DRIVER & PASSENGER SIDES AFTER IT HAD RAINED), 2TIMES FOR STABILITRAK OFF AND SERVICE BRAKE SYSTEM WARNING (3 DIFFERENT INCIDENTS ONE WITHIN 1 WK OF PURCHASE), INTERIOR LIGHTS FOR ENTRY AND REAR CONSOLE CONTROLS ARE INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852092March 28, 2016
EXTERIOR LIGHTING
I JUST LOST BOTH DRL/LOW BEAMS. FIRST THE DRIVER'S SIDE THEN A DAY LATER THE PASSENGER SIDE. THESE ARE THE SECOND SET OF HEADLIGHTS. THIS REPLACEMENT WOULD BE NUMBER 5 AND 6 BULBS. DOESN'T SEEM THAT THEY SHOULD GO OUT THIS MANY TIMES WITH ONLY 66,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852093March 28, 2016
ENGINE
I HAVE REPLACED TWO IGNITION COILS AND NOW HAVE A THIRD GOING OUT. WHEN THE CAR IS UNDER LOAD IT MISSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851370March 24, 2016
STEERING
THE CAR STARTED TO MAKE A LOUD WHINING SOUND 3 MONTH AFTER WE PURCHASED IT USED. THEN POWER STEERING STARTED TO GO IN AND OUT. TOOK THE CAR TO A AUTO CARE SHOP AND THIS IS WHAT THE BILL SAID. "REPLACE POWER STEERING PUMP, TRIED TO FLUSH SYSTEM 2 TIMES, BLEED OUT AIR, REPLACE POWER STEERING PUMP AGAIN, STILL NO POWER STEERING." SPOKE WITH GMC AND WAS TOLD TO TAKE THE CAR TO A DEALERSHIP, WE ARE COVERED UNDER SPECIAL COVERAGE 14329. GOING TO DEALERSHIP THIS WEEK. WE HAVE ALREADY SPENT A LITTLE LESS THEN $1000 ON THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851430March 24, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE FAILED TO REMAIN OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE ACTUATOR MOTOR CONTROL SOFTWARE NEEDED TO BE UPDATED. THE CONTACT'S CHILD SUFFERED A MINOR HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,147.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10851294March 23, 2016
VISIBILITY/WIPER
EXACT PROBLEM AS DESCRIBED BY OTHER OWNER...WHEN THE WIPERS ARE ON AND AND THE LEFT TURN SIGNAL IS ACTIVATED, THE WIPERS STOP WORKING. TO GET THEM WORKING AGAIN I HAVE TO TURN THE WIPERS ALL THE WAY OFF AND BACK ON AGAIN OR TURN OFF THE TURN SIGNAL. IN THE RAIN I HAVE TO DECIDE WHICH IS MORE IMPORTANT VISIBILITY OR USING MY DIRECTIONAL. NOW WIPER WILL ONLY WORK ON HIGH 6 MOS LATER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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