GMC Acadia Complaints

5,595 consumer complaints on file.

#10838180February 25, 2016
EXTERIOR LIGHTING
THE HEADLIGHT COVERING HAS MELTED TO WHERE THE LIGHTS ARE NOT BRIGHT ENOUGH TO REALLY SEE WELL AT NIGHT. CAR HAS 103,000 AND THE HEADLIGHT ASSEMBLY HAS LET WATER INTO THE INSIDE AND. THE LIGHTS ARE ON ALL THE TIME AND THE COVERING IS PLASTIC. WE HAVE OWNED THE CAR SINCE NEW. SAW AND HAVE READ REPORTS OF OTHERS WITH THE SAME CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838066February 24, 2016
STRUCTURE:BODY
RAIN WATER LEAKS IN OVER THE DRIVER'SEAT SATURATING THE ROOF LINER RUNNING DOWN THE WINDSHIELD COLUMN ON TO THE FLOOR. WATER SHORTED OUT THE POWER WINDOW CONTROL. DRAIN LINES ON BOTH SIDES OF VEHICLE ARE CONSTANTLY BEING CHECKED FOR BLOCKAGE BUT NO BLOCKED. INSIDE OF WINDOWS GET ICE DURING WINTER AND HUMIDITY BUILDUP WHEN TEMPS ARE ABOVE FREEZING. I BELIEVE IT HAPPENS MORE OFTEN WHEN THE CAR IS STATIONARY. IT STARTED ABOUT OCT 2013
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836728February 17, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE STEERING WHEEL AND THE BRAKES FAILED. THE CONTACT ALSO STATED THAT THE HEATER MOTOR FAN INCREASED IN TEMPERATURE AND THE RADIO VOLUME INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836539February 16, 2016
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM IS COMPLETELY DEAD. KEY CANNOT BE REMOVED FROM IGNITION. THIS HAPPENED EARLIER TODAY FOR A SHORT TIME. ELECTRICAL DID COME BACK ON ALLOWING THE VEHICLE TO BE DRIVEN HOME. WHEN SHUT OFF, VEHICLE'S ELECTRICAL SYSTEM IS TOTALLY DEAD. SHIFTER CANNOT BE TAKEN OUT OF PARK. KEY CANNOT BE REMOVED. THIS VEHICLE HAS HAD PREVIOUS ISSUES WITH WATER FROM SUN ROOF LEAKING INTO CABIN, POSSIBLY CONTRIBUTING. TRANSMISSION RECENTLY REPAIRED. INTERNAL SWITCH MODULE REPLACED. AUDIO AMP RECENTLY REPLACED, TOTALLY INOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826033February 14, 2016
UNKNOWN OR OTHER
TOOK OUR ACADIA TO THE DEALERSHIP WHERE IT WAS PURCHASED, FOR LIFTGATE RECALL, WORKED FINE BEFORE THE WORK WAS DONE, NOW IT POPS AND JERKS AT THE THE TOP OF THE LIFT. DEALERSHIP TOLD US IT WAS NORMAL...I DON'T FEEL LIKE IT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825955February 13, 2016
ELECTRICAL SYSTEM
BATTERY GOES DEAD OVERNIGHT. TESTED FOR CONTINUITY. SHORT IN THE SYSTEM. SOMETHING IS DRAINING THE BATTERY OVERNIGHT. THERE WAS A RECALL LAST YEAR. SHOP SAID THEY DID NOT HAVE THE PART. I FORGOT ABOUT THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825766February 12, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE LIFT GATE SECURE SYSTEM FAILED CAUSING THE LIFT GATE TO RELEASE HITTING THE CONTACTS HEAD. MEDICAL ATTENTION WAS NOT REQUIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND THE VIN WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10825712February 11, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING 25 MPH, THE GEAR SHIFTER BECAME STUCK IN GEAR WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825703February 11, 2016
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO RELEASE THE KEY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX CORRODED THE ENTIRE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE SUN ROOF LEAKED WATER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000. UPDATED 04/04/16*LJ CONSUMER STATED ONGOING PROBLEM WITH ELECTRICAL SYSTEM TOTAL FAILURE CAUSED BY FAULTY SUN ROOF DRAINS. DRAINS LEAKED INTO FUSE BOX CAUSING TOTAL ELECTRICAL SYSTEM FAILURE. UPDATED 05/25/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825540February 11, 2016
UNKNOWN OR OTHER
TAKATA RECALL I TOOK MY VEHICLE TO HAVE RECALL ON POWER LIFT GATE COMPLETED. (15240). UPON COMPLETION OF RECALL, LIFT GATE BECAME INOPERABLE. DEALER NOW WANTS ME TO PAY $500.00 TO GET IT WORKING AGAIN. LIFT GATE WORKED FINE WHEN VEHICLE WAS DRIVEN IN FOR SERVICE. PLEASE ADVISE WHAT ACTION I CAN TAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825545February 11, 2016
STRUCTURE:BODY
LIFT GATE: I TOOK MY VEHICLE IN TO DEALERSHIP TO HAVE RECALL ON MY LIFT GATE COMPLLETED ( 15240). UPON COMPLETION, MY POWER LIFT GATE BECAME INOPERABLE. DEALERSHIP THEN WANTED ME TO PAY $500 TO MAKE POWER LIFT GATE OPERABLE. SERVICE ADVISER INDICATED TO ME THAT THIS HAS HAPPENED IN THE PAST WITH A CUSTOMER WITH THE SAME TYPE OF VEHICLE AND THEY PAID THE $500. PLEASE ADVISE WHAT ACTION I NEED TO TAKE. I HAVE CONTACTED GMC CUSTOMER SERVICE WITH DETAILS OF THIS COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825407February 10, 2016
STEERING
I WAS DRIVING HOME AND AS I WAS MAKING A SLOW TURN INTO MY DRIVEWAY THE POWER STEERING ALL OF THE SUDDEN CUT OUT AND I SLID OFF THE ROAD AND INTO A DITCH. AS I HAVE BROWSED THE INTERNET THERE ARE THOUSANDS OF REPORTS OF SIMILAR HAPPENINGS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10825510February 10, 2016
ELECTRICAL SYSTEM, ENGINE
DRIVING AT 34-45 MPH LOSE ALL ENGINE POWER AND HAVE TO PULL OVER. VEHICLE TOTALLY LOSES ALL POWER. ENGINE SHUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825048February 9, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING THIS MORNING I HAD A SERIES OF MESSAGES APPEAR : "TRACTION CONTROL OFF" , THEN "SERVICE STABILITRAK" AND THEN VERY SOON AFTER "REDUCED ENGINE POWER". THE CAR WOULD STILL RUN, BUT WOULD NOT GO ABOVE APPROXIMATELY 20MPH AND STRUGGLED TO MAINTAIN SPEED. AT ONE POINT HAD TO PULL OVER AND TURN ENGINE OFF TO ALMOST "RESET" CAR TO BE ABLE TO CONTINUE DRIVING TO DESTINATION. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED AND HAVE HAD TO TAKE TO THE SHOP. I HAVE SMALL CHILDREN THAT ARE TYPICALLY IN THE VEHICLE WHEN THIS HAPPENS AND AM CONCERNED FOR THEIR SAFETY IF THIS ISSUE CANNOT BE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824630February 6, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2 MONTHS AFTER I BOUGHT MY VEHICLE USED I HAVE HAD TO REPLACE IGNITIONS COILS, SO MANY RECALLS AND ONLY HAD SOME REPLACED CUZ OF BEING TOLD THEY DON'T HAVE THE PART IN STORE AT THE DEALERSHIPS. THE ELECTRICAL SYSTEM FOR HEAT AND A/C DON'T MATCH UP WHEN TURNING THE KNOB AND THE DEFROST DOESN'T WORK 3/4 OF THE TIMES. I GET FLASHES OF LOSS POWER AND MY TIRE MONITORING SYSTEM KEEPS ACTING UP. NOW MY ENGINE AND TRANSMISSION ARE FAILING AND NO ONE CAN TELL ME EXACTLY WHAT IT IS WITHOUT PAYING $5000 FOR THEM TO DIAGNOSTIC IT AND TAKE IT APART!! WHERE DO I HAVE THAT KIND OF MONEY?? THIS VEHICLE WAS THE WORST $16000 I HAVE EVER INVESTED IN AND HAVE ONLY HAD IT LESS THAT 2 YEARS!! I AM SCARED ON A DAILY BASIS TO DRIVE MY KIDS ANYWHERE IN IT LET ALONE MYSELF TO WORK. I SO WISH I WOULD'VE KEPT MY JEEP GRAND CHEROKEE BUT WE NEED MORE ROOM FOR TRAVEL. WELL YOU CAN'T TRAVEL IN SOMETHING THAT'S UNSAFE AND UNRELIABLE. GMC WON'T CALL OR RESPOND BACK AND EITHER WILL THE DEALERSHIP. LEMON LAW IN MICHIGAN IS FOR NEW VEHICLES ONLY SO I AM BASICALLY PAYING FOR SOMETHING I CAN'T DRIVE AND I CAN'T AFFORD TO FIX. WHAT DO I DO??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824476February 5, 2016
AIR BAGS
GM RECALLED AND FIXED THE AIRBAGS IN THIS VEHICLE. NOW 3 MONTHS LATER THE ERROR LIGHT IS COMING BACK ON. LAMBERT BUICK GMC IN CUYAHOGA FALLS OHIO IS TELLING ME THAT A COMMON FAULTY DESIGN ISSUE WITH A SUNROOF DRAIN IS LEAKING ALL OVER THE ELECTRONICS AND SHORTING OUT THE AIRBAG SYSTEM (2/5/2016). ERROR CODE B0088 - "SERVICE AIRBAGS SOON". THEY WANT ME TO FIX IT - GM IS NOT COVERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824501February 5, 2016
STEERING, SUSPENSION
UPON TAKING THE CAR FOR SAFETY INSPECTION WERE TOLD THAT THE STEERING GEAR NEEDED REPLACING AND THAT THE RIGHT FRONT STRUT WAS LEAKING. THE CAR HAD 57000 MILES AT THE TIME. UPON RESEARCHING MORE THE STEERING ISSUE IS KNOWN AND COMMON. THIS SHOULD COVERED UNDER A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824590February 5, 2016
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
MY 2008 GMC ACADIA LEAKS WHEN IT RAINS, THE FLOOR BOARDS FILL WITH WATER & WATER COMES THROUGH THE INTERIOR LIGHTS CAUSING THEM TO SHORTEN, BLINK. THE POWER WINDOWS GOT STUCK WOULDN'T GO DOWN ALMOST SMASHED MY KIDS HAND. THE WORSE PART DRIVING ON INTERSTATE AT 65-70 TRAFFIC SLOWS TO 40 AND YOUR VEHICLE DOESN'T GO ALMOST CAUSING THE WORSE ACCIDENT EVER. SEEMS THIS WAVE PLATE, SHIFT SOLENOID IS A MANUFACTURER DEFECT ESPECIALLY SINCE I WAS ONLY A FEW MONTHS AFTER INITIAL PURCHASE AND THE TRUCK WAS RETURNED TO DEALER FOR SAME ISSUE SO THAT MEANS THE TRANSMISSION THEY REPLACED THE BAD ONE WITH WAS SO BAD OR REACHED ITS TIME OUT MILEAGE. THIS SHOULD BE A RECALL IF IT HAPPENED SHORTLY AFTER PURCHASE (PURCHASED USED) THEN IT HAPPENS AGAIN WITH THE REPLACEMENT TRANSMISSION AND ALL THE THREADS IN HAVE READ EVERY OWNER IS EXPERIENCING THIS, SOMEONE WILL HAVE BAD ACCIDENT POSSIBLY DEATH. DOES DEATH HAVE TO OCCUR FOR US TO GET BETTER RESOLVE AND MAKE GMC TAKE CARE OF THIS. OVER $5,000 WAS TOUGH TO CHRISTMAS TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824198February 4, 2016
ELECTRICAL SYSTEM, ENGINE
THE DRIVER SIDE FLOOR BOARD ALWAYS HAS A WET SPOT WHEN IT RAINS. THE REAR SPEAKERS DO NOT WORK. THE PASSENGER WINDOW CANNOT BE OPERATED BY THE DRIVERS SIDE. THE REAR WINDOW WIPER FLUID WILL INTERMITTENTLY WORK IF THE VEHICLE IS IN PARK WITH THE LEFT TURN SIGNAL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824348February 4, 2016
VEHICLE SPEED CONTROL
CAN'T GO OVER 25 MPH SEEMS TO BE STUCK ON ONE SHIFT WHEN IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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